Hello! I think we answered to the same topic in the support helpdesk, anyway the player loads the latest release in order of post publish date, so if you want to change the order, you need to edit the release publish date near the “Publish” or “Edit” button of the admin page (right column). Thanks!

Hello, please for further requests use the support forum for the support requests as described in the manual.

About the issue: if you don’t want to see the site title, you need to go in appearance->customize and upload a logo. To have nothing in the bar, upload an empty transparent PNG file instead of the logo, in this way you’ll get the result without having to touch the code.

If you meant in other places of the site which I didn’t understand, please use the support forum and open a ticket with possibly a screenshot, which will help me a lot in understanding the issue. Thanks! Igor

Hello, I think the same question was already answered in the helpdesk on http://qantumthemes.com/helpdesk

Let me know if you don’t find the answer, thanks!

There is a One Click isntallation plugin containing the demo content and all the default settings:

Please check the chapter “Automatic Theme Installation”

Hello, your tickets were answered. You had a small css customizations request, which with a minimum css knowledge you could have been changing yourself, and the screenshot and explanations you posted on the forum were not informational enough to offer a solution. As soon as you posted a more comprehensible screenshot and request the solution has been posted.

I don’t recommend to any Author to offer support to you as is almost impossible and you don’t help authors to help you. Sorry.

Plus, is to add that you were asking support for a customization, which we offered despite is not a service covered by normal support, as we often do to help our customers as more as possible. Whenever we are asked to provide hints for customizations, we always help the people with custom files, css and plugins unless the time request to do it is too high.

In your case, was only required to add a CSS code to change the word-wrap property.

So the only reason why you waited so much is because the request was impossible to be understood. Time to solve the request: 30 seconds.

Simply stated if you can understand plain English rather than the pigeon English you use in all correspondence . The word-wrap that existed in your original css file did not include word-wrap:normal; perhaps that is because you “thi nk English is written in thi s manner.”

I found my answer via another purchaser of the theme .. not here or by you in the support ticket. You failed on several ticket question’s to understand what was at issue we also included screen shots; which you probably failed to view. If you think customization, is actually providing a css with “include word-wrap:normal; ” than I and others in the community along with all publisher of books since Gutenberg must be wrong. On behalf of the publishing industry, Beowulf, Chaucer, Shakespeare et al, we digress.

Hello, unfortunately Mixcloud doesn’t offer support for doing this.

Hello, with a very small and fast hack on the .htaccess and on the .css I can help you force the download once the mp3 are linked in the buy links for a track, and change the icon for a download icon instead of a shopping cart.

Otherwise you can link to zipped content and download will be done by default.

Hello, with a very small and fast hack on the .htaccess and on the .css I can help you force the download once the mp3 are linked in the buy links for a track, and change the icon for a download icon instead of a shopping cart.

Otherwise you can link to zipped content and download will be done by default.

Hello, with a very small and fast hack on the .htaccess and on the .css I can help you force the download once the mp3 are linked in the buy links for a track, and change the icon for a download icon instead of a shopping cart.

Otherwise you can link to zipped content and download will be done by default.

Hello, if you have the shoutcast mp3 stream you can use it. The theme dowsn’t connect to any playlist API, as most of them have javascript issues and slow down the site a lot. You can just create a radio channel (which is a page) and add the mp3 stream to display the radio channel in the playlist.

Hello, for some reason your theme is looking for a styles.css file and it also seems an older theme version. Can you please check if you have the latest version? If you write on the support helpdesk we can help you much more effectively providing custom solutions and updates which we can’t post here. If you already wrote to the support service, you’ll have an answer within few minutes. Thanks!

Hello, we are checking right now. You can disable the preloader plugin temporary. Can you please give me a link to the website to test? Thank you!

If you already reported any bug we will answer shortly otherwise please use the support forum to highlight anything that needs a fix and i’ll be more than happy to provide a solution as soon as possible, thanks!

After update the template everything seems ok

Hello and thanks for the request. Yes it does support the WPML. For any issue we are available with support and fixes, thanks!

Thanks!

Hi, we have been closed 2 days for a conference. Today the support will be open again and we’ll answer to all the requests. Thanks!

Good idea, thanks!

Hi I’ve sent numerous questions to the helpdesk and no one has got back to me from the past 2 weeks and also sent a request couple months back and nobody got back to me again!

Hello, i’m sorry that your topic was marked as spam as containing lot of html/trash code in it so we didn’t see your post. Now I found it and will answer immediately. thanks!

You just put 5 in the captcha field. If you still have problems send an email with all the infos at info@qantumthemes.com

Yes I have done this before, and tried with the generated code but it did not work and then I tried again but did not write captcha but bottom line is that the generated code is not working and I sent 3 emails till now but did not get answer

Hi, you have the answer by email, thanks!

You can quickly fix this in part-playlist.php lines 15 and 16

Issue fixed in latest VICE theme version You can redownload it from themeforest.net/downloads. Please check the manual about uploading the theme, thanks!

Super! Thank you!))

It works fine if you disable the ajax page loading, thanks!

Hi, there is no kind of magic function to merge the both, you need to create a product album and put the link on the cart icon of the album manually. Thanks!

Hi, if you opened a ticket in support forum we will answer in 24 hours.

Hi! Latest safari version has a block for security. You bypass it by setting a background image in the customizer, if you want a plain color just make a color image as background. Is stupid I know but for some reason they thought that was good :/