679 comments found.
Hi, is it possible to use the homepage as a typical WP blog, with multiple full text posts displayed?
Hi, of course!
are you related in anyway to arrwotech the author of the Drupal version? It confuses me a bit, having two different sellers for the same theme on two different CMS?
Hi, we have partnership with Arrowtech;)
They are good Magento and Drupal developers
I have made my header to – Header 5, disabled the sticky menu – yet i get the bar and scroll of the menu. Can you guide how to make it fixed on Header-5
Hi, open a ticket please
Hi!! I Have a problem in a update Theme « Fatal error: Call to undefined function vc_map_get_attributes().... wp-content/themes/flatastic/vc_templates/vc_row.php on line 21» can you help-me? Thanks
I had to re-install the old version
Hi, you have to update VC
OK thank you. I tried to update but calls to buy. There is another way to update the VC
Ok Thanks 
A fantastic help. I recommend your work
how should I do the update? there is a procedure ? thanks
Hi, I don’t see that you bought the template
it’s for my client . i repost with the customer’s account. sorry
Hi dear..
I just bought your theme yesterday. Just wonder , in file download what functions of Flatastic -child n plugin folder ? i can’t find about instruction say about these.
Hi, Child theme you need if you want to change functions by yourself. To install plugins open Appearance—> Install Plugins
But if i follow your video instalation and want like your demo with file zip flatastic, i dont need them right?..
and one more , this theme hav maintence menu?
If you follow my video you will get the same demo content. I don’t understand about maintence menu
Hi There,
Very nice theme. We are looking for a theme that can be used for a multi store website like Etsy, Ebay etc. So we need to use the Woocommerce Product vendors plugin. Will this theme work with that plugin OK?
Kindest Regards
Hylton
Hi, Now we use WC Vendor plugin and i saw that users use Dokan Vendor. I think it must work with Woocommerce Product vendors plugin also
Hi
Thanks for your quick reply. Ok I’ll purchase the theme and give it a try, hope it works.
Kindest Regards
Hylton
Hi There,
Well I purchased this theme and not a good start! Tried three times to install it and it won’t install! It fails every time while installing the required plug ins. It either stalls for a long time and going to another page just goes to a blank page. Any ideas as to what’s causing this to happen?
Kindest Regards
Hylton
Hi There,
Will try your suggestions and get back to you, hope they work.
Regards
Hylton
sure
Hi There,
OK, after much work we seem to have got the theme installed, although there are a few things I’m not happy about.
1- Your theme (Flatastic) contains outdated copies of some WooCommerce template files. 2- the Ultimate Addons for Visual Composer plugin is out of date 3- the LayerSlider WP plugin is out of date. Also it says I need to install WPML Multilingual CMS to use the Import Default Content. Or will it work without it?
I’ve purchased many, many themes from Themeforest and have never once had any problems installing a theme like this.
Regards
Hylton
Hi Again,
Quick update, Can’t get demo data to import.either.
Regards
Hylton
Open a ticket please and provide admin access. Have you read my articles?
Hi There, Ok have opened a ticket, yes i checked out your support articles and I couldn’t see anything relevant to the Flatastic site?
Kindest Regards
Hylton
Hi, I will check shortly
I’ve created a ticket regarding importing demo content.
Can you please reply?
“Private Ticket #534398”
Hi, sure. Check your ticket
Hi, congratulations for the theme, great job.
I have a problem at home, I imported the classic demo, and on the home page I turned on the left sidebar, but the first widgets are covered by the slider, remain under.
How can I fix? Thank you
Hi, open a ticket please
Is it possible to hide the sidebar widgets (atleast not to come first) in the mobile view?
GTmetrix report shows your page is very slow..do you aware of this report https://gtmetrix.com/reports/velikorodnov.com/bdp8Iybc
Hi, I disn’t optimize images for preview, but if you need site like ecommerce we finished ShopMe WP and it will be faster http://velikorodnov.com/wordpress/shopme/
Your new theme looks very nice..the best. But the page loading takes too long. See here.. https://gtmetrix.com/reports/velikorodnov.com/Ob5xafbk
I played with ShopMe and I reached A/B results, but it needs some tricks. On my demo I placed many products and additional functional like side tabs
Ok. Is the new theme already available on TF? If not, when?
We are waiting for approval. I hope it will be available during this week
WP ShopMe theme available already?
Hi, sure. http://velikorodnov.com/wordpress/shopme/ We are waiting for reviewr’s approval
Still in review?
Yes. We got some notices from reviewer, fix them and uploaded again
hi there, how do I align the submenu arrow to point to the menu it is dropping from? http://broadcanvas.white-chilli.co.uk/product-category/special-offers/
Hi, I need to see your settings. Open a ticket please and provide an access. I will back on Monady and check it
Estou para comprar e gostaria de saber se todos os plugin, tais como visual composer e outros estão incluídos?
Aguardo resposta.
Hi, yes, VC and other plugins are included, but without automatical updates. I will provide upsdates
is it compatible with bbpress plugin ??
Hi, I will check and let you know
i’m still waiting for your answer !!
Hi, it’s compatible with bodypress. Bbpress I will check after vacation
Congratulations for the really fresh and modern design. We considered to buy this theme but even your classic demo is containing some problems such as not functional quickview and favorites. Also the browser console (chrome) shows some not found files. This are signals we can’t ignore. But you should be aware that this matters and take a closer look to fix it.
Hi, mate. Thanks a lot for interesting. Which version of Google do you use?
Hi mad_velikorodnov,
http://www.customysite.com/I have a little mistake, I have a space between the navigation bar (Menu) and the slider, I tried by all means to know that the slider sticking to my menu, there is no element between this two sections, not it happens, you have a solution?
Hi, open a ticket please
I put your a ticket
thanks. I will reply soon
I put your a ticket Again
I put your a ticket Again
Just tried to update the theme – but get this error now: “Fatal error: Class ‘Vc_Vendor_Woocommerce’ not found in /home/dallspor/public_html/wp-content/themes/flatastic/config-composer/config/map.php on line 1638”
Hi, open a ticket please
How do I activate the discount countdown feature?
Hi, open a ticket please
Hello,
I posted a support ticket, could you please help me I have done everything mentioned in the documentation for the product installation errors but I do not know how to solve
Hi, can you write me your ticket number please. I will check your ticket in the morning
Private Ticket #511705 I beg you if you can help me ASAP! =)
i can’t login to my wp-admin, this error appear. Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 12288 bytes) in /home/tuaireac/public_html/wp-content/themes/flatastic/admin/framework/php/admin-aside-panel.php on line 291
Increase memory limit on your server
I have tried by all means I know in my cPanel does not give me the posibiliad to change this limit, the ticket I put all the access you might be able to help me? This template depends on that specifically. ?
i think you have issue with quick view… check it will be always in the top of the page users will not know this only when they will scroll up …
Regards
Hi, mate. Can you make the latest update please
Hello,
I am facing some issues while adding the product, attribute and variations are not working while creating a product. Add to cart button is not showing up and on reloading the product preview page gives a popup error saying “No product matched your selection, please choose a different combination”. And then the attributes don’t show up on product page. they go VANISHED !!
Can you please help me solve this out. its damn Urgent !!!!
Hi, I guess it happened after woocommerce update. Open a ticket please and provide wp admin and ftp access
Created a ticket on support site. But no response till now 
Mate, today is Sunday. Tomorrow morning I will be in the office and reply you
