38439 comments found.
Hi – I made a detailed private ticket support request two days ago, can someone please respond? #554530
Hey, I’ll take a look at that shortly
Cheers
Hello again! How can I change the background color of the row that pops up when the All Items Loaded button appears at the end of a gallery? It’s a light gray and I need it white. Thank you! 
Hey – try adding this into the custom css box in the Salient options panel:
.container-wrap {
background-color: #fff!important;
}
Hello, I have a problem with the tabbed section.
The first tab doesn’t opens automatically when you charge the page. You can see it here: www.thisisbear.com/serveis I don’t know how to solve it…
Thank you!
Hey – open your init.js file located in the js folder of the theme and change this line inside of the tabbedInit function:
if($(this).find('.swiper-container').length == 0 && $(this).find('.testimonial_slider').length == 0 && $(this).find('#portfolio').length == 0 && $(this).find('.wpb_gallery .portfolio-items').length == 0 && $(this).find('iframe').length == 0){
$(this).find('> ul li:first-child a').click();
}
to be this instead:
if($(this).find('.testimonial_slider').length == 0 && $(this).find('#portfolio').length == 0 && $(this).find('.wpb_gallery .portfolio-items').length == 0 && $(this).find('iframe').length == 0){
$(this).find('> ul li:first-child a').click();
}
Hi there,
Have you ever had the issue of making a one-pager and a menu with ID’s, that when section is clicked through the menu it scrolls to that section, but with a white cover over it so that the entire website is covered and you can’t get out of it?
I sent you a PM with details, please check it out?
Hey – go to your page transitions tab of the admin panel and check the box for “Disable Fade Out On Click”
Hello! Thank you for a great theme! Is there a way to change the height of the buttons in the header menu? I am having problems locating the stylesheet that controls these elements.
Hey,
yes – could you share your URL so I can check your settings
Cheers
Hello, thank you for the reply. Sorry for the late feedback. The URL is www.annkatherin.com/wordpress Do you also need login credentials for wordpress?
Hey! Currently that URL is forbidden to me, could you kindly allow me access?
Hi, now it should be back up. You should have access now. Please tell me if you need any other credentials, ftp or wp.
Hey – add this into the custom css box in the Salient options panel:
header#top nav > ul > li > a {
padding-bottom: 9px!important;
padding-top: 9px!important;
}
Hello, that worked excellent, thank you. I also want a image in the background of the header after scroll, instead of white like it is now, but am not able to find where the background after scroll is defined.
Hey, use this:
#header-outer:not(.transparent) {
background-image: url('img.jpg');
}
is it possible to keep the smooth/fading transition, when it changes on scroll?
I also can not get portfolio categories to work correctly. I have made 3 categories, and put different project in each category, but only 1 of the categories is showing up on the website.
Hey,
Please open a ticket in regards with your admin credentials so I can take a look at what’s going on themenectar.ticksy.com/
ticket opened
Thanks!
Hi, I opened the ticket like you told me to.
I got answered about the fading of header with bakground on scroll. But I did not get any answer about why the portfolio sorting is not working.
Can you please help me get this working?
Hey, please let me know the ticket ID so I can overlook it
I cant find the ticket ID, I didnt write it down and its not in the email answer I got. I am trying to reply on the ticket by hitting the reply buttin in the email, and that only takes me to a no-pager.
Do you want me to submit another ticket?
Sure, just make sure to add your admin credentials in there in the private ticket as well so I can take a look
Hi,
I buy this plugin: http://codecanyon.net/item/woocommerce-request-a-quote/6460218
But for works with Salient I can´t,
Is possible make tests?
When will I remove a quotation list of the product does not work.
Hey,
please share your product URL so I can take a look at the issue
Cheers
I add to quote but the theme I can´t remove itens from de list after. http://www.onocomp.com.br/site/quote/?post_type=product
Can you tell me how to fix this issue? When I resize any browser window down to a very small window, or when I view it on a mobile device, the logo becomes teeny tiny and doesn’t scale down nicely. http://covalime2.com/friendsoffosterchildren.net/
Hey,
Add this into the custom css box:
@media only screen and (max-width: 1000px) and (min-width: 1px) {
body header#top #logo img, #header-outer[data-permanent-transparent="false"] #logo .dark-version {
height: 70px!important;
}
header#top, #header-outer:not([data-permanent-transparent="1"]), #header-outer[data-format="centered-menu-under-logo"] header#top .span_9 {
height: 100px!important;
}
}
Cheers
Hi, heard about all these errors popping up and also heard about the VC issue. I would like to know where can I update the theme? I am using Salient version 4.3.1. Do I have to uninstall the theme and then reinstall everything all over again? Will I lose my content? How do I update the theme first and then how do I update Visual Composer? Thanks in advance
Sorry, do I have to also deactivate the Salient Child theme first or just update the original theme?
No, worries. I was able to update it but it has reverted back to the default widget area. Any workaround that?
Hey – your widgets should still exist in the inactive section at the bottom of your appearances > widgets section
Hey ThemeNectar, I’m working with Salient right now. Is there any way to pre-select project configurations etc on portfolio items, so other teammembers dont always need to change from for example “Full Width” disabled to enabled?
Thanks!
Hey – as of now that would actually require some custom development
Hey, the font is called Playfair Display but you could also import the theme options (available in your dummy data folder) into your Salient options panel in the import/export tab
Cheers
I’m trying to remove the ‘style:display none’ code from the Woocommerce tabs in order to get a scroll-to-id plugin to slide up and down the page to various tabbed sections.
At the top of the picture is the current code in the theme and the bottom is what I’m trying to achieve by removing that style – http://tinyurl.com/ouf8uff
Can you point me in the right direction to where that style code is in the tab-description, tab-reviews etc so I can remove it?
Hey – using this custom css should do the trick:
.woocommerce-tabs .entry-content {
display: block!important;
}
Ok, great, that’s working for us thankyou. Only thing is now, I can’t get the tabs to scroll to the ID I want.
http://tinyurl.com/nb3xb4lHere’s the page I’m working on. If you click the white ‘send villa enquiry’ button on the right it scrolls down to the ID. However if you click the woocommerce tabs it doesn’t. I’m hoping to get the tabs to scroll to the ID’s in the same way as the button. I have scroll-to-page-id plugin installed and activated.
Any ideas?
Hey, if you’re using an actual plugin for the scrolling and not the Salient theme option you’d need to write to the plugin support in regards since it’s a bit out of my territory
Hi, I am getting a lot of bad page loads where i just get the backgrounds but no text or svgs. Or the page loads but get different shade of black between the blocks.
Also where can I change the 3 bars for the menu from white to a other colour? also is there a option for the sick menu to set the background colour for the scroll and the logo colour and 3 bars?
Also you said you could supply the css to hide the titles for the portfolio I am using the theme skin Ascend.
Is there also a way to remove the title for the portfolio page and the arrow and the 4 squares in the header?
Hey,
1/2. Please share your URL in regards
3. Could you kindly explain what you’re looking for in a little bit more detail
4.
.portfolio-items .col .work-info .vert-center {
display: none!important;
}
5.
.single-portfolio .row.project-title {
display: none!important;
}
Hello,
Would it be possible to have a repeated background texture for my body container without using the boxed layout? I am planning on using an image pattern from subtlepatterns and repeat the texture in x&y. Many thanks!
Hey,
Add this into the custom css box in the Salient options panel:
.container-wrap {
background-image: url(image-src.jpg)!important;
}
Cheers
Hello,
I tried to donwload the new version of the theme… but all I get is version 1.9 ! Can U help me ??
Thx ! Barbara.
Hey, please try updating with the Envato toolkit plugin: https://premium.wpmudev.org/blog/how-to-update-themeforest-themes-with-the-envato-wordpress-toolkit/
Hi, thanks for the theme!
I have a problem when I want to upload images on the Slider because the “Upload” button in the Slide settings area doesn’t work. I’ve got the last version of wordpress (4.3.1–fr_FR)
Can you help me?
Thanks!
Hey please open a ticket in regards with your admin credentials so I can take a further look https://themenectar.ticksy.com/
Hello – I’ve had some trouble with a few things on my site since updating to the latest salient—I’ve submitted a few tickets over the past couple weeks on the ThemeNectar support, but haven’t been able to get things resolved yet. Can you please help me with my ticket? My Private Ticket # is #555944
- Cheers
Hey – will take a look into it as soon as I can
Cheers
Hi – I was playing around with the new off-canvas menu, but then decided to go back to the regular standard menu. Somehow in the middle of that – my mobile menu became blank. Can you please advise? http://redthread.bradhoen.com
Thx in advance! your theme has been awesome!Hey,
Add this into the custom css box:
@media only screen and (max-width: 1000px) and (min-width: 1px) {
#slide-out-widget-area .mobile-only {
display: block!important;
}
}
Cheers!
Thx so much!
You’re welcome
Upgraded to 6.1.65 today and regretted it – it has messed up the “view larger / more details” button on portfolios. Any thoughts on this? https://www.austinchristmascards.com
Hey – please open a ticket in regards with your admin credentials so I can take a look themenectar.ticksy.com/
(let me know the ticket ID here once done)
Thanks! Just submitted it – ticket #556869.
Thanks!
Hi, Could you please advise 1. We are having trouble with a black border on mobile with Nectar slider. Even if we try to just add an image or use your CSS code to remove it all together nothing works. We still have an image with a large black border on top. 2. On mobile and sometimes desktop IE11 we are seeing in the upper right hand corner in black – “Paste your webmaster tool verification tool here.” We have tested plugins and that does not seem to be the issue. Please help! http://www.bingoutdoor.com thank you
Hey – it seems something you may have pasted in the options panel > Google Analytics box may be causing this. Could you kindly open a ticket in regards with your admin credentials? themenectar.ticksy.com/
Updated to current version Salient Visual Composer (v4.7.4) as instructed through fresh Salient (v6.1.65) download method mentioned above and cannot use the VC Page builder. Page elements built with VC are editable, but when I attempt to add new elements, no VC elements show in the palette and the screen has a white overlay rendering the screen useless.
Please advise.
Issue Resolved through deleting Salient theme entirely and re-installing from new download. Previously I had just extracted the new Plugin file for Visual Composer and uploaded directly to plugins folder.
Hey – glad you got it sorted
