192 comments found.
in my site below the home banner the following error message is showing. i changed the password but still its showing.please tell me how to remove it.
“YOUR WORPDRESS LOGIN AND PASSWORD IS PUBLIC. PLEASE CHANGE IT TO PRESERVE YOUR SITE SECURITY.”
my site http://signatureadve.com/
Hi, Please create a new topic on our support forum and send access info to your site on that topic. My staffs will support you.
Regards, ThimPress
Hi is there a way I can add several locations at the buttom map instead of just one?
Dear ILEHV, for any problem or inquiry, please create a topic on our support forum http://thimpress.com/forums/forum/squareroot-theme/ and we’re willing to help you.
Regards
ThimPress
How do I get the month, year to show on the resume page? Right now it shows month, day. Site: http://pivot-creative.com/mkdesign-test2/
I figured out how to do this, you can disregard this message
Hello king9988, if you have any problems or inquiry, please create a topic on our support forum http://thimpress.com/forums/forum/squareroot-theme/ and we’re wiling to help you.
i made my wp site using your theme. everything was similar like the demo look of your theme. but after 2 months now its showing everything broken & damaged in homepage. what is the problem????? http://signatureadve.com/
Hello Chandrapaul, We see that you created a topic in our forum support and support team answered on your topic. Please check it. Best Regards, ThimPress
YES I CREATED TOPIC. BUT I CANT FIND WHERE IT IS.HOW TO GET THIS?PLEASE GIVE ME LINK OF IT.
Hello, here is the link of your topic http://thimpress.com/forums/topic/homepage-look-is-damaged/. Our support team replied your topic. Please check.
Hi. I bought the theme and I cannot find the demo context. All I can find is the file that says squareroot-demo-data_unzipme.zip
Hello worryfreeintl,
The squareroot-demo-data_unzipme.zip file is all demo data as well as require plugins which helps your site look like our demo. If you have any difficulties in installing theme and importing demo data, please create a topic on our support forum http://thimpress.com/forums/forum/squareroot-theme/, the support team will help you.
Regards
ThimPress
Can I use this theme to create a resume index website where I host people’s resumes? From first look it seems that it’s only for personal pages/resumes.
Hello jaigangwani1, you just can create personal resume with Squareroot. If you want to use for many resumes, you can install multisites. Regards, ThimPress.
Hi! I see that in the demo every time the page loads it appears a loading bar for a few seconds. Is it going to be in every page or there is a way to take that out? Thanks!
Hello epiclemon, there is option to disable the loading bar in Theme Options. Regards, ThimPress.
Hello, I’ve just downloaded the squareroot theme and installed by using MediaTemple. Although I think it has been uploaded correctly, the layout is even not close to the screenshot of squareroot. I was expecting to get the demo installed and whereby I only need to adjust things. What do I need to do to get this fixed?
Hi, did you set Frontpage for the page (Dashboard >> Setting >> Reading >> set Frontpage for the page >> Save)? If yes, could you please create a topic on our support forum http://thimpress.com/forums/forum/squareroot-theme/? The support team will check your site. Regards.
Hello, I have purchased this theme a while ago and I have been making some changes. But I am having trouble with the side bar logos. I added one more segment to the theme, named “Projects” and its on my main page now. Unfortunately, when i click the side bar I don’t see and logo but empty row. How can I fix this issue?
Thank you
Hi, Please create a new topic on our support forum. My staffs will support you to fix it.
Best Regards, ThimPress
Hi there. On the demo, the dates in the resume are published as “June 2014” (for example – month, year). However, I am seeing “June 3” (for example – month, day).
How do I fix this?
Hi,
Please go to Appearance >> Theme Options >> Home Setting >> Archive Meta Information >> Date Format and choose type of dates as you want.
Regards,
ThimPress
Hi, I want to buy the theme, but I have a question. Is this theme compatible with WooCommerce or with any commerce plugin?
Dear mmontesinosrodriguez
Current Squareroot has not use WooCommerce plugin, we will consider to add this plugin into next version in the future. Thank you so much for your interest in.
Best Regards,
Pre-sale question. Is it possible to remove this top bar? I find it meaningless since there is no menu following the scroll and with just a single small logo, hence it is a personal profile theme, there is no reason why should it be present. And also I find it a waste of space with not relevant information.
Hi, You can easy remove the top bar with this theme. You also can remove sections on your site. It is flexibility with each using purpose. we also develop other styles, you can see more at http://demo.thimpress.com/squareroot/
Regards, ThimPress
Dear cidoman
That is one of header styles of Squareroot. There are 3 header styles which have menu items on that. I don’t understand clearly your mean about “waste of space” but we tried to make the theme as a resume theme in the best way. Could you please explain more?
Best Regards
10/10 the theme is very nice and mainly the support service is very listening, available and reactive !
Hi, new to WP here…quick question before I purchase, can I change the “johnny doe” logo on the header page? Thanks!
Hi Billie. Yes, absolutely you can do it, easily 
I am trying to access the support forums to post a question but I cannot access it. Any time I click on a link it bounces me back to the forums archive. Is there any issue with the support forums at the moment?
Hi, Thank you for your purchase. First, you need register account on http://thimpress.com/wp-login.php?action=register Second, login to your account and post your question on our support forum.
Best Regards, ThimPress
Thanks for the reply. I have already registered and I have previously accessed the support forums without any trouble. However I have just tried to access the forums there now and whatever issue you had appears to have been fixed. Thanks.
ah, you bought SquareRoot theme, So you only can access to Squareroot’s support forum. That is ruling on our support system.
Best Regards, ThimPress
I appreciate that you have to cover the basics first but I understand that I only have access to Squareroot theme. This was the support forum I was trying to access yesterday. It definitely wasn’t working but it seems to be now. So problem resolved
Hi can you point me to the file [The demo content file demo-content.xml] I’ve completed a search and unable to locate it in the documentation?
Hi, When you download package from Themeforest and unzip. You will see squareroot-demo-data_unzipme.zip file. Please check on our support forum, we also answered your question on our support forum.
Best Regards, ThimPress
hi, why is this Squareroot – Responsive Portfolio Template not available for download, i have bought this theme and now its no longer available ? and i have lost my archive.
now what do i do ?
Hi, Please check again, if you still have that problem, please create a new ticket on envato market. Squareroot theme is being available for download.
Best Regards, ThimPress
Hi, I am not talking about this WordPress theme, i am talking about the theme that is exactly like this one + PSD that was on $13, and no longer available, also made by Squareroot.
Please contact with that product’s author. We only develop WordPress version, HTML version develops by another author
Ok i understand this, but its the same template, that html with this wp theme, and there is no way for me to contact them because the theme is no longer available for download. “Download not available Item removed by either staff or the author”. And i tought u might know something, since is the same template.
I am sorry, I don`t know about this.
Pre-sales question…
The live demo is extremely slow to load – it takes several minutes before any of the site content appears on the page.
Is this simply an issue with the demo or is this an known problem with the actual template?
Hi, Thank you for interesting to our theme. Problem with demo fixed. that is only problem with the demo. Thanks for your notice.
Best Regards, ThimPress
Trying to access the support ticket I put up a while ago but keep getting gateway timeouts. What’s going on?
There was a little bit issue with the server but it is ok now Thanks for letting us know.
Presales question,
Does this theme allow one to reorganize the sections?
Thanks!
Dear mirandaw, thanks for your interested in the theme.
For your question: YES, absolutely. You can easily changing positions, edit each section.
Feel free to let us know if you have any further questions.
