2095 comments found.
Does this template have the ability to pull in Youtube / Vimeo Videos for large full screen video backgrounds?
Hello E3E,
You would be able to do this using the Revolution slider, For the Row background we currently only use hosted video.
Do not hesitate to contact us if you have other questions.
Regards
Perfect sounds great! Thxs for your quick response !
Am currently designing around this template in Photoshop but have no idea how to take the photoshop file to animate the entry page and put everything together to look as nice as your examples. Would your company have the ability to customize the header, footer, home page, and the header the shop if there was a general outline presented in photoshop in layers? All creative and text would be supplied but would need assistance making it function. Figured you guys know this template the best. Let me know if that is something you do or I could IM. Thxs
Hello,
Unfortunately we don’t do customization work currently. We maybe able to give you advice how to do it but if you need custom customization you may need to hire someone else.
Do not hesitate to contact us if you have other questions.
Regards
Hello Support, Kindly let me know where I can find demo landing page two in demo content? Thank you in advance. Best Regards, Sebastian
Hello Wksebastian,
You should have the page if you import the Classic demo. If you can’t find it can you please contact us on our Support forum and our team will be happy to give you the data needed for the page.
Regards
Are you providing WordPress Quickstart package ? Or this is only the theme and we need to do all the customizations? Or you are providing “simple data” in to the download section?
Hello Nikiobicata,
If you buy the theme you will be able to import all the pages you see on our 3 demos, so you can use our pages demo as base and make modifications from the pages that we have created.
Do not hesitate to contact us if you have other questions. Regards
I’m using header 16. Can I show a phone number in the right side of the menu bar (where the search icon is located)? If yes, how can I do it? Thank you for the great theme.
Dear lechoslaw,
Firstly We would like to say Thank you for your 5 stars rating. We read your comment and We would like to contact you to learn more about SEO issue you mentioned in the comment. (Unfortunately We can’t contact you via direct message) That will help us to improve the theme in the next update. If you see this message please contact us via Support Forum, that would be help so much.
Have a nice day,
Thanks once again! 
Best Regards,
Tranmautritam
Hello … For Info … I update et try two time and I have a problem to open the new master Theme Zip. Failure to open.
Hello bwn,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
what’s new in today update
Hello
Thanks for contacting. Our Developer Team went to bed, so we will update the change log tomorrow with more details. Sorry for this inconvenience
Kind Regards,
Tranmautritam Team
If you have other question don’t hesitate to contact us via Support Forum. Our Dev team will catch you asap.
Best regards,
Tranmautritam
Hi there,
I have a pre-purchase question. I was wandering where I could find the video tutorial. Clicking on the link for the video tutorial sends me to the demo’s.
Thanks for helping out!
Regards,
Richard
Hello SocialPepper,
At the moment the video tutorial is on progressing. Our Developer team is busy to work with update the features so that is the first priority. But no worries, We have a good documentation that will help you setup the TheFox theme from A to Z and We also have a Support Forum will help you solve the issues easier.
Don’t hesitate to contact us if you have other questions.
Have a nice day,
Best Regards,
Tranmautritam Team
Thanks for your quick reply! I already took a look at the documentation which looks fine! One last question: Is it possible within the theme to upload any font? My customer would like to use Gotham and Gotham XNarrow. Thanks and have a nice day!
Hello SocialPepper,
For Gotham and Gotham XNarrow fonts you will have to custom CSS files. If you need help to setup this issue. Our Developer Team will be happy to help you on Support Forum.
All the best,
Tranmautritam Team
Ah, okay I understand! Thank you again for your quick reply! Going to buy this theme shortly! Regards, Richard
You’re welcome SocialPepper,
Thanks for the attention, We can’t wait to add you to TheFox Theme Community.
Kind Regards,
Tranmautritam
It’s done!
Thank you so much
Enjoy the theme and feel free to contact us if you have any question.
Thanks and Best Regards,
tranmautritam
hi if i’ve just purcesed this template and used it for one customer. i wont to use it again , can i use it on local machine and purchase the license when i’ve to go online? thanks
Hello webpills,
Thanks for contacting,
We just want to inform you that we received your questions. Our Developer team will catch you to reply asap. If you have other question related TheFox Theme please contact us via Support Forum. All questions should be solved via Support Forum, so we can follow up you easier.
Best Regards,
Tranmautritam Team
Hello Webpills,
If you are going to use it on an other website, then you need an other license.
Regards
hi yes i know that i need an other license but i’ve to know if i need to purchase it before or i can use the old copy of the template for work offline and when i’ve to go online purchase the license.
Please I need help with the demos that come in the template, only had 3 to install and have problems with loading, installing all the same, you could send me xml others. ?
Hello tezio,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience. 
Have a nice day!
Kind Regards,
Tranmautritam Team
Is theme compatible with Polylang plugin?
Hello Markobb,
Yes it is compatible.
Do not hesitate to contact us if you have more questions.
Regards
Hi i just wonder can we directly update visual composer to version 4.7.4 , cause recently a lot of people got a huge error on that update .
Hi,
If you are using the latest version of wordpress and the latest version of our theme ( 1.32 ) then you can update the plugin and won’t have any problems.
Regards
Hi I´m having trouble with this: Notice: Undefined variable: he_t in /home/httpd/htdocs/aruanabr/wp-content/themes/TheFox/vc_templates/vc_single_image.php on line 195 Can you help me?
Hello,
Please delete the visual composer, then make sure you are using the version 1.32 version of the theme, then go to appearance > install plugin to install the newest version of the visual composer.
That should fix the problem.
Regards
Hello, We bought this theme, and we are still waiting for RTL support, is there any chance to get RTL soon? Thanks
Hello,
We are working on it.
Thanks for your patience.
Can you tell me how long would it takes?
We just updated the theme and decided to make the buddypress and RTL update separately.
The next big update will include the RTL, we hope to be able to publish it at the beginning of next month
Regards
We are waiting for good news about RTL support from you.
Hello,
Thanks for contacting, our Developer Team is working hard on this feature. We will inform on Tranmautritam’s Official Facebook page: https://www.facebook.com/tranmautritam.designer/
Please follow us to get news.
Kind Regards,
tranmautritam
Still waiting… :\
Hi there, trying to decide on this theme and wondering if it works well with The Events Calendar (By Modern Tribe)? Thanks.
Hello Raustyle.
The plugin should work but we don’t have special css to change the design of the calendar.
Do not hesitate to contact us if you have more questions.
Regards
PRE-PURCHASE QUESTION:
When looking at the one page demos, I notice that clicking the home menu item does not bring me back up to the top of the page? Is this easily fixed?
Hello RZ22,
This can be easily fixed, it seems that we forgot to add the correct link to our demo.
Do not hesitate to contact us if you have other questions.
Regards
Hi Support! Wonder if the gallery of images under a “Portfolio” post can be displayed masonry-style, instead of a slideshow?
Hi Panaxology, thanks for purchasing Thefox!
Can you create a ticket on our support forum so our support team can help you.
Thanks in advance!
Hi suppport! I have a question about presenting works in my portfolio. Wonder if the theme will allow this scenario to work:
1) My intended photo website will look like this: http://thefoxwp.com/showcase-01/ , i.e. with the portfolio album presented in boxes. When I click into the portfolio, more photos appears, in masonry format http://thefoxwp.com/portfolio-masonry-5-columns/
Can this be done?
Thank you!
Hello Panaxology,
In this week update we will add the option to make portfolio post link to external page, so you could do this.
?Do not hesitate to contact us if you have other questions. Regards
hi, this theme support rtl language?
Hi,
Currently it’s not but the update is coming.
Do not hesitate to contact us if you have other questions. Regards
hi, I purchased your theme. I would like to know how you can set your default homepages type “One page 02”
Regards
Hello arestolfer,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
