12820 comments found.
does theme capable of adding different pricing for same tour?? Like suppose we created a tour and priced for thi is $500 , now we want to add different pricing for Budget tour, Luxury tour etc. under luxury -luxury hotel will be provide but price is $510, and if choosed budget tour price is $490 then budget hotel will be provided.
Hi mohitable,
We are updating it on new version.
Thanks for your waiting.
Hi! I gave the information that you have requested. Please help me. I have very little time left. Thanks!
http://support.shinetheme.com/forums/topic/the-problem-in-the-default-layout-of-the-hotel-rooms/#post-40949Yes we got it! Our supporter will check for you!
Sorry! Please respond again. You’re a little more …
Hello How to change the size of the logo
You should to change the logo in admin. Please make your logo with size you want then change it.
it revised automatically
.logo img {width: 150px;} Thank you
Hello How can i add GTranslate plugin in the header
And how to add a custom filed and make it look like ST info Tour When i use the shortcode [st_custom_meta key=”st_custom_type”] it show just the filed without title
Hi alibouz,
We are really sorry, we don’t support with your code customizations or third-party plugins. However, if you are developer, you can add on file header.php.
And the filed customize, you can add title by yoursefl(ex: The number infant on [st-title_room] is [st_custom_meta key=”st_custom_type”]), Is is you mean?
Thank you
Hi guys, your live preview theme website seems as if it has been hacked..
thank you bro! Let us check with hosting now!
No security….
We are checking. Thanks for the follow!
We had fixed it and its OK for now.
Thank you very much!
Please, check Preview link
We are checking. Thanks for the follow!
Hi Leozumu,
We had fixed it and its OK for now.
Thank you very much!
Very disappointed with this theme. My website has gotten hacked twice even after the email I received from envato about updating the plugin visual composer which comes with this theme. Is there anything that can be done? My client is really unhappy at the minute. Also note that I haven’t received any response from the item author. Is this what you call premium support?
Hi m_papous,
We are sincerely sorry for these accidents. We are all trying to find the reason that make this hack.
Thank you.
Hello m_papous,
At first sorry for hear that from you.
We working with the lastest version of WordPress and recommend from Envato for any problem from Visual Composer for sure every issue out of our capacities.
The site got hack have many issues related like issue on hosting or other plugins on it.
So if you should check with hosting for what problem if by us we will very happy to help.
We can not care all case for site from clients but what we can help we will help. If you know the problems let us know on our support system we can help.
Thank you so much!
Hello m_papous,
At first sorry for hear that from you.
We working with the lastest version of WordPress and recommend from Envato for any problem from Visual Composer for sure every issue out of our capacities.
The site got hack have many issues related like issue on hosting or other plugins on it.
So if you should check with hosting for what problem if by us we will very happy to help.
We can not care all case for site from clients but what we can help we will help. If you know the problems let us know on our support system we can help.
Thank you so much!
Its not the hosting. I have a lot of websites there and I have been checking them the last couple of days and there is no problem. Even your link was broken (Preview link). I am sorry I went on a rant yesterday but I was really frustrated. Please let us know when a fix has been found so that we can at least update our clients. Thank you very much for your understanding.
Thank you, m_papous!
We are checking on PHP code. Hope this trouble will be resolved ASAP.
Thank you
guys your demo site has been hacked …
Thanks a lot! We are checking it.
We had fixed it and its OK for now.
Thank you very much!
Before purchasing, I’d like to know if the title fields in the ‘Change location & Date’ modal are customizable in the car rental option. See ex: https://drive.google.com/file/d/0B46m1vTc-cpcWVhTZXBRMnd1emM/view?usp=sharing
Hi jtowle,
Yes, surely. You can change it 
Let us know if you have other questions.
Thank you
HI, Fantastic work. Exactly what i was looking For! Just got some basic pre-purchase queries. will the main search will search hotels and tours differently?? I want to show only 6-7 locations in tours tab. It should not get any location from hotels or rooms. Is that possible?
Thank You
Hi Devzilla91,
Thank you very much for your compliment.
Recently, our theme does not support this. We will consider your idea for the future update.
Thank you for your idea.
Hi, i have a question pls, is it possible to fix a global commission price for all services example: 10% on any reservation (cars, rentals, whatever…) and is it possible to make costumer pay just that commission (10%) to confirm his reservation, so he can pay the rest once he is on place? hope i was clear and thank u
Recently, our theme does not support this. We will consider your idea for the future update.
Thank you for your idea.
I am failing to change the footer logo. (white-logo) please advise how i can do that.
Hi Bennie1209,
How do you change the logo?
To change logo on footer, youcan do following this guide:
1. Go to Page > Footer (page name)
2. On the first column(http://shinetheme.com/demosd/documentation/image-traveler/basic/footer.png), you can add image on the first text-block.
Please post new ticket on our support forum with your wp-admin if you can’t do by yourself.
Thankyou.
Hello, First I want to say I really like your theme, and I am interested in buying your theme but I just wish the version from right to left will be up to date and impressive as the English version and without bugs. I understand that this is not your language, but it’s hard to buy something when do not you know whether will be future updates or bug fixd.
Hi nis29,
Thank you for your compliment.
We are update version RTL + fix bug, we will release new version in next 10 days.
Hope you can wait.
Best regards
Thanks, I’ll be happy to wait
Thank you
ST_List tour STYLE4 not including pagination.. Its important I think.. you can put a limit 50 but that time we need pagination otherwise page going down and down more.. also in that sytle there must be an expert sentences for each tour between photo and price details.. otherwise its seeming empty
Recently, our theme does not support this. We will consider your idea for the future update.
Thank you for your idea.
hello, i have this error, /public_html/wp-content/plugins/traveler-code/plugins/vendor/composer/ClassLoader.php on line 13
and my site open with white page.
do you can help me? thank u
Hi simatecve,
Could you post new ticket on our support forum with your wp-admin + FTP account? We want to check more about this trouble.
Thankyou.
hello, i have this error, /public_html/wp-content/plugins/traveler-code/plugins/vendor/composer/ClassLoader.php on line 13
and my site open with white page.
do you can help me? thank u
Hi simatecve,
Could you post new ticket on our support forum with your wp-admin + FTP account?
We want to check more about this trouble.
Thankyou.
Hello , Sorry another question for you Your theme is perfect but as you see its little bit complicated Anyway I try to ask very clear. If you look screenshot my question is ready for you.
thank you for your answer !
Hi meklayn,
If you want to edit it, you have to modify on file PHP, do you know code PHP?
You can go to: traveler\inc\shortcodes\tour\tour.php and edit it.
If you can’t do by yourself, you can create new topic on our support forum with your wp-admin + FTP account, Our supporter will help you
Thank you
Hi guys,
Just a couple of things:
1. Mi icons somehow seem odd, some are not the correct ones. Where can i change the icon for Children in Rooms – room facilities. 2. When there is No Square footage area added, can you hide this little icon on the room section.
thank you.
Hi elfabi,
1. On traveler theme, we have options allows add more icons for site, do you know about this feature: http://awesomescreenshot.com/0ed5bigw2d, you can download icon from http://www.flaticon.com/
2. Could you post new ticket on our forum on this troubles?
We not clear your request.
Thank you.
Hi, how do I get extras on rental module? For example I want to charge my guests extra towels or extra bed…
check out the print screen >> http://snag.gy/GX2OO.jpg
thank you.
Hi SelectaPR,
This feature is not available on version 1.1.8, We are testing on version 1.1.9.
Thanks for your waiting.
,){kind=link}
