8337 comments found.
Hi,
I’ve installed the shop template, how can i have the same menu as the agency one, that means to say, one slide side menu, and one fix menu? I’ve tried to chose the standard menu+force the sidebar menu, but the sidéra menu does not show up..
Thank you.
Hi, don’t really know the name of the main menu of agency, but what i want to get, is having the main menu(the full-sized menu)+the fix menu(the one shows all, branding, digital art, photograph, print, etc). Thank you.
Hi Art,
I use the shop, I would like a sub menu for the shop, that’s why I want to add that.
Lu
Hi Art,
Thank you for the response. But is there anyway that I can create a sub menu? Thank you.
Lu
Hi Art,
I’ve tried the visual composer custom menu, but it is only vertical, and has little point in front of it. Is that possible to make it horizontal and without the little point?
Thanks.
Hi Art,
It is tastyatelier.com.
Done!
Hi Art,
That works !!!! Thanks a lot !!!!
You are the best ! 
Hi There,
I have been using Kalium Theme for my Design Agency.
I want to update a plugin for “Visual Composer” i can’t find my purchase code/license key?
it says Visual Composer is added when you download Kalium, are you able to help me here? it doesn’t show up in download’s to get the code:
And i don’t want to buy visual composer again becuase it’s already installed.
Thanks Mitch
Hi Mitch
WPBakery Visual Composer don’t allow us to give customers our license number, so on each premium plugin such as Visual Composer, Revolution Slider and Layer Slider update we release a new update to our theme with the latest version of that plugin included, and customers don’t need to worry about that,
You never need to buy any premium plugins that comes with our theme
If you are using latest version of Kalium, then just go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
Kind Regards,
—Ylli
Thanks Ylli,
I have one more problem, i just went to automatically update the Kalium Theme through “Envato Toolkit”
now my site is coming up with this error:
Warning: array_merge(): Argument #3 is not an array in /home/lovedesigninitiative/lvdi.com.au/wp-content/themes/kalium/inc/laborator_vc.php on line 112
Warning: Cannot use a scalar value as an array in /home/lovedesigninitiative/lvdi.com.au/wp-content/themes/kalium/inc/laborator_vc.php on line 112
Warning: array_merge(): Argument #2 is not an array in /home/lovedesigninitiative/lvdi.com.au/wp-content/themes/kalium/inc/laborator_vc.php on line 113
Warning: Cannot use a scalar value as an array in /home/lovedesigninitiative/lvdi.com.au/wp-content/themes/kalium/inc/laborator_vc.php on line 113 1
How can i fix this?
Thanks, Mitch
Hi Mitch,
We have solves this problem.
P.S: I saw that you have created some other tickets, can you please try to add all your questions in one thread, because in this way is easy for us to understand what you have done and what is left, also is would be easy for you to post in one thread 
Kind Regards,
—Ylli
Hi i use Kalium Theme (Architecture) reload page so slowly cloud you please give me a solution to slove it. i use this website to analyze http://tools.pingdom.com/fpt/#!/bTv46H/http://www.wg-th.com. There are 3 red Please Help Thank you
Hi patsakon0,
If you want to speed up your site you can use this plugin WP Super Cache.
Kind Regards,
—Ylli
im already use it but it still slowly please give me other solution
www.wg-th.com
Thank you
Then could you please give the better one hosting
Thank you
thank you
thank you
I am having an issue where the images for my portfolio are appearing too large.
Please tell me where I can adjust the settings to now super enlarge the images.
Page with Issue: http://amysupcycle.dreamhosters.com/portfolio/cut-wine-bottle/ Image that is being displayed: http://amysupcycle.dreamhosters.com/wp-content/uploads/2015/10/4daf780cff4b469b352db71853f52281047e-Custom.jpgWhat size image should I use? I don’t want to have to scroll to see the full image.
so it is designed to fill the monitor
What is an option for smaller images?
When I set client logo, I want to add new class to particular content element. So, I entry new class name in “Extra class name” in “Client Logo Settig”. But, I can’t add new class. How can I add new class to particular content element?
Hi kokinakamura,
That can be done on Visual Composer, as you did, but the class should be added on it’s section.
Can you please add any class there and then send us the link of that page, we will see if the class has been applied or not.
P.S: Please make sure that you are using the latest version of Kalium (currently 1.7.2).
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins
you can learn this easy step-by-step procedure 
Then don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
Kind Regards,
—Ylli
Hi Laborator,
I have an issue with a space showing up on the homepage of my website right below the revolution slider (http://www.alexander-ramsey.com/). I have seen that other people have had issues with this too, but I can;t seem to get any of the fixes to work.
I have the header position set to absolute, the most recent version of Wordpress and Kalium theme.
Can you help?
Thanks, Alexander
Thanks for the fast reply! Unfortunately, this does not seem to be working still. Any other ideas?
That’s really strange.
Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
Art
Thank you for helping find the problem!
Hello kind support people,
Firstly, thanks for the great work you’ve done, this is the best Wordpress Product I’ve ever purchased.
Just spotted a BUG with images when browsing on Firefox Mac.
Here is the page on Safari: https://www.dropbox.com/s/21ejt94bw6niqae/Screenshot%202015-10-18%2019.30.47.png?dl=0 Firefox: https://www.dropbox.com/s/dngveooq12o56nl/Screenshot%202015-10-18%2019.31.32.png?dl=0It happens when the ‘On click action’ is set to ‘Pretty photo’ or set to ‘link to large image’ or set to ‘Open custom link’. No problem when set to ‘zoom’ or ‘none’.
Settings: https://www.dropbox.com/s/iwqrwbu6a060mv2/Screenshot%202015-10-18%2019.36.46.png?dl=0Realise this might be a visual composer issue. Is this something you could pass on?
Thanks James
No problem, its just jmeb.co.uk The image is on the right. Thanks
Where can I change the default logo? I can change the custom logo but its seems theres a default logo (a K) that keeps showing up.
Hi joaoazevedo,
That logo it’s on Revolution Slider, by watching this video, you can learn how to remove that. (video is made with the last version of RS, but i think that you will not have problem to find that place on the new layout)
Kind Regards,
—Ylli
Hi, I’m trying to install the Agency content pack but it’s failing with this error:
[ErrType: xml-wp-content] Sorry, there has been an error.This does not appear to be a WXR file, missing/invalid WXR version number
Hi, not sure I understand the instructions. I’m just using the Wordpress website to try and install the Agency content pack via the 1-Click Demo Content Installer.
It was a permissions issue on the folder, I have naively done a chmod 777 on wp-content and it worked.
hello. I recently purchased and activated kalium theme,but unfortunately, whenever uploaded the image file, there is shown that has failed to upload due to an error or the uploaded filr ould not moved to wp-content 2015 10 … Can you help me how to fix this error?
thank you for reply. url is www.flock.fm
Hi there,
Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
Art
i’ve tried but unfortunately it’s not working still
Can you please send us your FTP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
Art
hi guys
I bought your great themes. But is not the theme installation.
Upload file: kalium.zip
But it stopped when uploaded 0%
My WordPress theme is 4.3.1
What is the problem?
I need your help
Hi there,
Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
Art
Hi, I am having a problem that I believe is related to the theme, but I am not positive. It seems like it should be something fairly easy to fix. I am trying to get a simple text wrap around images I post, but for some reason only a single line of text is wrapping around the image and the rest of the text sits below the image (I am aligning the image to the left, but it happens regardless whether I’m aligning it right or left). I am using the Kalium theme with the ecommerce demo, if that is helpful at all. What would be the easiest way to fix this? I know I can post pictures into different boxes with the visual composer, but I’d like the text to wrap around the image and not sit separate. Is there an easier way to accomplish this?
Thanks for your help!
Hi Ylli, You can see a sample of my problem here: http://declareitart.com/?page_id=950 (the page is unfinished, but it should give you an idea of what my problem is).
Thanks!
Hello,
Thank for you theme. I installed it 2 day’s ago. I also imported the demo version of agency. First thing I tried to do was making a portfolio. I add new item portfolio and put in the gallery 4 images. When I click “view item” It shows me 4 grey squares, when I click on the squares. It shows me the images which I put in the gallery.
When I try to show my singel portfolio of 4 images on a page. I add a new page, add in “portfolio” settings the custom query and choose my 4 image portfolio. under template I add portfolio page when I click view nothing is shown not even the grey squares.
What am I missing or doing wrong?
Thanks for your reply, best. Hans
Hi Hans,
Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
—Ylli
Hi Hans,
Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
Art
Hello Art and Ylli,
I wrote a few minutes ago an email to Art (http://artramadani.com/?page_id=2310) with my wp credentials. please have a look and get back to my by email: strotzbueschermuehle@gmail.com
Best, Hans
Hi Hans,
As art wrote:
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
That is Art-s personal email and he does not respond tickets from that email.
Thank you for your understanding 
Kind Regards,
—Ylli
Hello Ylli and Art, Ok thanks! sorry for the mistake hopefully you just got my email with with my wp credentials so you could have a look at the problem I have.
Best, Hans
Hallo Ylli and Art,
Did you already take a look at my email?
Best, Hans
Hello Art and Ylli,
I had a look at the email you send me….,can you pleas have a look at my reply?
Hi Arlind,
Thanks for your mail. I have followed the steps as you described, but unfortunately no results. I think the problem became even worse…
When I add ‘new Item’ under portfolio. I can’t even put images in a gallery or anywhere…
Please, have a check and look in my FTP.
Thanks a lot in advance!!!!
Best, Hans
Hello Art and Ylli,
I replied to Arlind’s email, can you please check it out?
Best, Hans
Hi Arlind,
Thanks for your mail. I have followed the steps as you described, but unfortunately no results. I think the problem became even worse…
When I add ‘new Item’ under portfolio. I can’t even put images in a gallery or anywhere…
Please, have a check and look in my FTP.
Thanks a lot in advance!!!!
Best, Hans
Hi Ylli, I understand, no problem. I will wait for your reply.
Best, Hans
Hello!! I have one question about the header. I have the Standard Menu. I upload my logo in “branding>custom logo”. It appears at the begining, but later it changes and appears the Kalium Logo.
What can I do to change it? Can I choose if I want the Menu in Black or White according to the photo? (photo here: https://www.dropbox.com/s/p4zv48ttm1yq0jy/Captura.JPG?dl=0)
Anothe question…How can I controlate the responsive options of the logos, images etc..?
Thanks in advane!!!
Hi there,
This is a problem we had in the earliest version, now it is fixed but I need to login and delete some lines of code for you.
Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
Art
Hi!
First of all, I love your aesthetic and interface! Great theme!
I have some questions:
1.Is it possible to include subtitles for each project in the portfolio grid? I have seen in your demo that you have the categories as subtitle. However, I would like to include different types of subtitles for each project, for example, the name of the clients.
http://rafael.agenda28.net/architecture/2.I would like the next and previous from the single portfolio pages to link within categories, but once that category ends to be able to continue to the next one. Its strange that if you have one project in a category there is no way to move to the next project. Is there a way that I can still use the filter, but set this so a user can browse through the whole portfolio with the next and prev?
http://rafael.agenda28.net/portfolio/videoteca/3.In the single portfolio pages is it possible to have images link to another url? I don’t want all images to link to the same url, but different ones, and wouldn’t want to loose the lightbox from others. For example the Divisare one to link to a website while the photo of the towers to another.
http://rafael.agenda28.net/portfolio/press/Thanks,
Susana
Hi Susana
1. Subtitles are going to be implemented in v2.0 of the theme, we are working in this release so it will be available soon.
2. The next/previous navigation is used from WordPress core functions, so there are only two types of navigation: within the same category, or globally go next/prev through all items. I am not sure if what you are talking about is available, its better to ask in wordpress forum for this feature! We are unable to do this, I am sorry.
3. This is nice suggestion which is not implemented yet in the current version, so I have added it to our todo list to implement it in next version of Kalium.
Thanks for your suggestions.
Hi Arlind,
Thanks for your reply! I look forward to the release of the new version.
One more question. I have changed the mobile menu color and removed the search with the following:
.mobile-menu-wrapper .mobile-menu-container div.menu>ul>li>a, .mobile-menu-wrapper .mobile-menu-container ul.menu>li>a { color: #919191!important; }
.mobile-menu-wrapper .mobile-menu-container div.menu>ul li a:hover, .mobile-menu-wrapper .mobile-menu-container ul.menu li a:hover { color: #00ff00!important; }
.mobile-menu-wrapper .mobile-menu-container .search-form { display: none !important; }
But I only see the changes on the homepage. Whenever I go to a different page the menu still appears black and with the search below.
Do I need to add something else?
Thanks!
Susana
Never mind. It’s working, I think it was the server cache. Thanks again!
Hi there,
Have you followed all the instructions on how to install the theme.
Don’t forget to unzip the main file and then upload the kalium.zip file, if you still cannot install it e-mail us your login and ftp credentials.
Kind Regards,
Art
Hello, good afternoon, I can not upload to wordpress theme. I enclose the infromación that displayed during
Domain: borjamauricioreus.com Theme: kalium user http://themeforest.net/user/borjamauricioreus
Hi there,
Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
Art
Sorry question. Someone my auto type text on HOME changed … and I cant get it running again. Can you please show me a screenshot with the correct settings? I want the same look with the black box around the last word.
https://www.dropbox.com/s/h1j84558wdwmq7h/Bildschirmfoto%202015-10-16%20um%2016.48.33.png?dl=0Hi there! This is Kalium Theme;Developed by Laborator;Do you like it?
And the nice one is gone. What, why is that?
now the old one is again there ?! ..strange.. is that a bug?
Hello, I am using your Agency theme and I want to make the scroll part go away in the mobile format. I don’t mind having the white scroll on it on the website but when I am on my mobile it is hard to see what I am looking at. Is there a way to only get rid of it for the responsive mobile site?
My website is www.juyoungkim.com
Thank you for all the help! Cheers.
Hello, I import agency HOT demo but I want classic menu. Is that not possible? I switch to classic menu in the settings but it does not change.
Thank you that worked. Last question. Where can I change the Footer Text “WHO WE ARE. We are a multi functional agency, we love good things and great design. Say hello to us hello@kalium.com” Its not under footer admin menu.
Hi cu3edesign,
I hope that with this screenshot I will make it easier for you to understand:
Note that the answer may already be solved so search within the forum solved issues.
Thanks for your understanding!
Kind Regards,
—Ylli
Thank you again! Awesome support and great template.
You are welcome. Another question if you dont mind
Please look here… https://www.dropbox.com/s/ljbengw2fl8313x/Bildschirmfoto%202015-10-16%20um%2014.52.42.png?dl=0 How can I change the white lines to red ones?
Sure. http://pxdn.eu/agency/
Something strange. I define red tone as link color. Its working except for menu. There it is still black link. I would like to change that too
Hi Ylli,
1. I would like to add a search box on the category product page. Please advise how to add this.
2. Pagination – I love the Endless Scroll + Auto Reveal, some users asked it took too long to load the products at the later page. I would like to ask if we can also add the normal page number together with the “Endless Scroll + Auto Reveal”? So user has a choice to select a later page.
3. We add a slider at the product details page. Right now the slider was placed inside the description tab. Is it possible to hide the description tab? if not, right now the slider is a bit longer than the description tab. Can we make it just fit? http://merrilyprom.com/?product=31121Thanks Michael
Hi there,
1. You can do this if you’re using a sidebar, go to Appearance > Widgets and set your widgets you want to use, you can set the search widget there too.
2. Unfortunately not, you can only choose between the auto-reveal or the normal pagination.
3. I will give you the code to hide it, but it will hide the tabs everywhere and they will be useless.
Place this code in the Custom CSS:
.woocommerce .woocommerce-tabs .entry-content {
padding: 0px !important;
}
.woocommerce .woocommerce-tabs .tabs {
display: none !important;
}
Kind Regards,
Art
Hi Art,
1. I don’t want to use the sidebar. I want to add a search box at the top right corner of the catalog page.
3. Yes, with the code the, Tab is hidden. Thanks. But there is still a little bit problem. If you you take a look of the revolution slider i added. The size of the slide is bigger than the grey background box.
http://merrilyprom.com/?product=31121It does not look right. Is there a way I can adjust the grey background box size or just completely hide the grey box?
Thanks. Michael
Hi Michael,
1. Thats only possible by modifying the core theme files, its not possible through the theme.
3. I gave you the CSS code above which should work and hide the grey box, move the slider inside and fix it. Paste this:
.woocommerce .woocommerce-tabs .entry-content {
padding: 0px !important;
background: transparent !important;
}
Kind Regards,
Art