455 comments found.
When I bought the theme i thought that i could edit my certificates. Now, I don’t know how to to this. Is this a premium feature that theme doesn’t include? Or how can I install this feature, even if I have to pay?
Hi weblek,
You don’t have to pay for any premium add-ons if you purchased the theme. Please contact us via ThimPress forums, and I will send them to you. Because we have so many add-ons so we decide don’t include them in the theme. Sorry for that inconvenience.
Regards,
Ken
Hi,
We have a pre-purchase question.
We need to transact payments in Indian Rupees and would therefore have to connect to payment gateways that permit payment in Indian Rupees.
CCAvenue is one such payment gateway http://www.ccavenue.com.
How easy is it to have LMS WordPress Theme – eLearning WP, connect to CCAvenue?
Regards,
Ivan Bayross
Hi Ivan,
FYI, the eLearning WP designed to work perfectly with LearnPress plugin which can use WooCommerce for selling as well as handling payment stuff. And CCAvenue for WooCommerce is available here: http://www.woothemes.com/products/ccavenue-gateway/
So, you got the answer 
Feel free to let us know if you have any further questions.
Best Regards, ThimPress
Too bad you have to purchase all the extra plugins as “sell with woocommerce”. Don’t advertise for that than.
Hi icetexnl,
The theme includes all premium add-ons for LearnPress. Please contact us in our ThimPress forum thimpress.com/forums/forum/elearningwp/ then I will give you what you want. Because there so many add-ons so we have not attached them inner the theme sources.
Regards,
Ken
I see,
I didn’t saw the plugins so i was a little bit disappointed 
. Is it not more efficient if you upload all the premium plugins to the Wordpress Plugin Library so every one can download it, but you can only use it if you insert your purchase code? In this way no one will be disappointed and everyone will have the updates faster.
Hi icetexnl,
I have just sent the add-on for you in your topic on ThimPress forum. Please check it out. Btw, we can not submit any premium plugins to WordPress.org just because they are not free. But thanks for your concern.
Regards,
Ken
Hi!
I want a flexible learning system where one can chose weather to have or not functionalities like teachers page or rating/evaluating system. I also want it to automatically release new lessons after a certain ammount of time (for instance every week or every month) starting on the date the user has paid the membership.
Is this my theme?
Hi jonybigude
We provide add-on LearnPress Content Drip which allows instructor create lessons with schedule and students have to follow the schedule to access those lessons. That feature is what you want, right?
Let me know if you have any further questions.
Regards,
Ken
If the courses schedules are independent from student to student (the schedule starts in the day the user registers), then that is what I want!
I also wish to be able to not use certain functions like knowledge quizzes for instance. Is it possible?
Hi jonybigude,
If you don’t want to use quiz to evaluate a course, just simply use lessons. There are 2 way to finish a course, finish the final quiz or finish all the lessons.
Regards,
Ken
Hello. Could you please tell me if there is an option to make the site subscription-based? To be more specific; the customer pays a monthly subscription fee and all courses are unlocked at no extra charge.
Hi CrystalEdgeStudio
We are building an add-on to make LearnPress integrating with Membership Pro. It is still in testing progress.
Regards,
Ken
Import error. Please go to http://thimpress.com/forums to get the best support. Why do I see this While importing demo.. Please help ASAP.
Hi widehope
I have just replied to you in ThimPress forum. Please check it.
Regards,
Ken
Hi,
Is it possible to randomly generate the order of the quiz questions on the final exam?
Reason for this is if a student fail and would like to resit, i would like the questions to appear in a different order.
Thanks, Luke
Hi lukey123,
We provide a premium add-on Random Quiz for LearnPress which creates a quiz with randomize questions from Questions Bank. Like other premium add-on for LearnPress, it will be free in the eLearningWP.
Regards,
Ken
I am planning to purchase theme but had a few questions:
1. The take this course comes in the top menu on scrolling down, is there some way in which it can be shown in the right side of the course name? As the button is not visible without scrolling.
2. In the woocommerce integration that we have, can we have multiple courses added for single product?
3. In lesson
4. Is there a way to reset quiz score or to see the attempted answers so that the student can evaluate her performance?
5. The instructor login details don’t work, please check.
I hope these are clarified soon. Thanks 
1. Right now with the design, the theme just provides the take course button in scrolling menu. But we consider redesign and try to add a same button at somewhere else of the course.
2. The add-on just makes LearnPress integrating with WooCommerce payments, it means checking out a course just like checking out a product.
3. not clear
4. There is an option to reset quiz in LearnPress quiz settings.
5. Please clarify this point.
Regards,
Ken
Sorry, my bad there. 3. In Lessons, do we have an option in which the student can upload the assignments as attachment? 5. When we login as instructor using demo credentials, it says awaiting activation.
Hi splattt,
We provide a premium add-on : Assignment for LearnPress which giving a task for student to complete, allow student to upload their files, then teacher can download these file, check and give student score. About all premium add-ons for LearnPress, they will be included free in this theme.
5. I try to set up the login info again. Please check it out.
Let me know if you have any further questions.
Regards,
Ken
Hi,
please advise. My import demo doesn’t work. Here is the message: PHP Execution Time: 30 Execution Time < 60 can be make importing errors
And it really makes errors – I can not install not one demo data.
Please help!
Hi aida007,
Please follow the message and try to increase PHP Execution Time. You can contact to your hosting services and they will do it for you. That work is easy and quick.
For better supports, you can discuss with us on our forum thimpress.com/forums/forum/elearningwp/
Regards,
Ken
Hi,
Nice theme just a few things.
1. Does / Will it have integration for something like BadgeOS or allow me to provide an award for completing the lesson like Codeacademy or Treehouse?
2. On home-02 when I put it to mobile the down arrow and “Getting Started” text gets all messed up.
Thanks Jake.
Hi Henshall,
We provide a premium add-on to make LearnPress integrate with myCred plugin (myCred can integrate with BadgeOS too).
I saw the problem. Thanks for your feedback. I will try to update it.
Let me know if you have any further questions.
Regards,
Ken
I have been emailing you for weeks through your forum due to issues with woocommerce/learnpress compatibility but have not received a response?
Hi davidstorer,
I’m very sorry for that inconvenience. I tracked our discussion on ThimPress forum, and I supported you via other guy’s topic about WooCommerce. So please forgive me for the mistake. My team is going to continue working with your issue.
Regards,
Ken
No problem Ken, it is a great theme and you have been very helpful up until this latest issue. We are ready to go live and this is the last hurdle! I still think you deserve 5 stars
Hi davidstorer,
We really appreciate that. .
Regards,
Ken
How much longer do you think it will take?
hello?
Hi David,
The take course button issue was fixed. About your newest topic about text widget, I had replied to you. Please check it again.
http://thimpress.com/forums/topic/learnpress-course-how-to-add-widget-to-text/Regards,
Ken
thank you but now it just redirects to wp login page when i click the ‘take this course’ button
Oh, which site that you have the problem? In our discussion, you mentioned two (http://para***.com.au and http://cheap***.com/para/)
ok, I am checking it again.
Hi,
If users have not logged in, they will be redirects to login page when click enroll button like you said.
You mentioned about invalid payment popup when click enroll button too, I check your LearnPress payment settings, the issue occurs because you have not set up any payment settings yet.
Now try again and you will see it works.
Regards,
Ken
That doesn’t make sense. Why do people need to have an account to get started? They are not users yet so they wouldn’t have an account set up yet.
They need to sign up during the checkout process
That doesn’t make sense. Why do people need to have an account to get started? They are not users yet so they wouldn’t have an account set up yet.
They need to sign up during the checkout process
Hi davidstorer,
By default, LearnPress provide a payment via PayPal, then users have to logged in before PayPal process, It just like WooCommerce default too (But WooCommerce provide more than one payment gateway and it builds a checkout page too).
Regards,
Ken
We got woocommerce working but why is the cart not working?
Hi davidstorer,
I going to check the problem in your site right now. May be some WooCommerce is wrong.
Regards,
Ken
Hi davidstorer,
I check your LearnPress page settings, you set the cart page to be take course confirm page. That’s why cart page get 404 error.
The take course confirm page is which one shows courses bill information of current user. And this one is new feature of LearnPress, and the theme has not supported it yet.
Regards,
Ken
Hello, if I buy “eLearning WP”, do I need to download and install LearnPress from your website, or it works on its own ?
Hello, thanks for asking. LearnPress works on its own, everything will be installed out of the box so there is no confusing thing to worry about.
Feel free to let us know if you have any further questions.
Thanks for your reply, just one more thing to be sure. I can buy and install elearningWP alone right ? This is a complete theme and LMS at the same time ?
Hi OlivierKAMEL,
LearnPress provides LMS, not the theme. That means you have to install LearnPress with eLearningWP.
Regards,
Ken
Understood, I’ll take both so
Thank you
You’re welcome
Possible to have it in boxed mode?
Hi Cisteriaso
Yes, It can be.
Regards,
Ken
can we add mathematics and math formula into the template and courses?
Hi momiaa,
Yes we can. I recommend a plugin like Mathjax .
Let me know if you have any further questions.
Regards,
Ken
I have purchased and am using this theme and it is quite good. However, wanted to know how does the theme determine which course are the most popular such that it can place it on the homepage as “Popular Courses”.
Hi johnsingh123,
We use some algorithms to automatically get courses which have most students enrolled and named it as Popular Courses.
Regards,
Ken
Is this the student enrolment which is set as “Number of Students Enrolled” in each course in LearnPress? I have some courses with more students enrolled but they do not appear in the Popular Courses and courses with lesser students enrolled are appearing.
Is this the student enrolment which is set as “Number of Students Enrolled” in each course in LearnPress? I have some courses with more students enrolled but they do not appear in the Popular Courses and courses with lesser students enrolled are appearing.
Hi johnsingh123,
A course displays exactly number of students in Popular Courses. Otherwise, courses display the setting “Number of Students Enrolled”.
Regards,
Ken
Hello! I’m waiting for an answer from 3 days on your support forum! Many functions of the customizer not working, as the theme color, size and color menu and other css. I have already given access to the site. I need to solve this problem immediately. Thanks
Hi tommasomenegalle,
I have not seen your request on our forum. So I really sorry about that, what is username you use on our forum, I will check again. Once again, Sorry for any inconvenience you have.
Regards,
Ken
Username: t_ommi object: Problems with header and menù settings Link: http://thimpress.com/forums/topic/problems-with-header-and-menu-settings/
Hello! I’m waiting for an answer from 3 days on your support forum! Many functions of the customizer not working, as the theme color, size and color menu and other css. I have already given access to the site. I need to solve this problem immediately. Thanks
Usernames and passwords for instructor/instructor and learner/learner not working for me. These are them right (un = instructor pw = teacher) and (un = learner pw = student)?
Hi jconxus.
Sorry for that inconvenience, I will set up the demo account again. Or simply create your own account to experience our LMS .
Regards,
Ken
Hello I have problem Your server had a problem connecting to WPMU DEV: “name lookup timed out” Please try again. If this problem continues, please contact your host with this error message and ask: “Is php on my server properly configured to be able to contact https://premium.wpmudev.org/wdp-un.php with a GET HTTP request via fsockopen or CURL?”
I tried sign up another email. But, it’s not working.
Hi thangxuantran,
Could you clarify your point? Sorry, I’m not completely understand your report about our server.
Regards,
Ken
After updating to theme ver. 1.5 course pages not loading.
Hi valuesandpassions,
do you mean single course page or courses page? By the way, please check your permalink settings.
Regards,
Ken
Hello,
Nothing wrong with permalink, It’s always loading loading loading… content not displaying. I had sent the email with detailed info. please revert back to me ASAP.
please do the needful man,.. Now a days support not even responding for my emails. is this just 2 days festival?
Hi,
Do you try to update newest version of LearnPress?
Regards,
Ken
Damn, after updating I am facing this issue, before it was working fine.
Hi valuesandpassions,
You mean you updated both the theme and plugin? Please clarify your point?
Regards,
Ken
Yes updated plugin now, Now Complete course content displaying in learning course Sidebar. Literally going mad with these bugs.
And previously fixed login popup lazy load, after update again its back to lazy, please someone help me, I am on live man, I dont understand whats happening here, Please do the needful ASAP. Still I donno what and all gone wrong. I will keep update here or email me I will let you know there.
Hi valuesandpassions,
My team is going to fix those issues. I will get back to you when it’s done.
Regards,
Ken
