23206 comments found.
Hi I’m having a problem with how my main slider works in Firefox. It only shows me apart of each slide on the slider, but in Chrome and in Safari it works fine. Can you please help?
Please send me wp admin and ftp accounts through support page. Let me check.
Good Theme! Maybe in the next update to make the counter-view in the post It will be great!
Hi, We will consider your suggestion and improve in the future.
Very urgent…..
Hi..i am using this theme..i am very comfort to customize…
Here i am facing a problem iss…..
When i create a new product ..at that time i am trying to upload Set product image form my pc… but its not uploaded to the site…
i am getting like this error ;An error occurred in the upload. Please try again later.
how can i get out from this issue…. its a urgent..if i did..we are going to launch the project
Please contact us through purchased account.
Hi. Beautiful Theme!. One question: Does the “animations shortcode” work only for images or works for text paragraphs as well?. thanks.
It’s work for text paragraphs as well.
Hello, Great Theme – customizing it is fun. My Question: I would need to have a different logo on some of the subpages. Is there a quick way to change it eg. via the page options? Kind Regards, Alex
Hi, Porto theme don’t have this feature. We will consider your suggestion and implement in the future.
Only 2 suggestion for the design, one is footer for woocommerce or shop… Make it more professional looks like ecommerce site instead of default wordpress footer and second one is product description page, looks like nothing fancy over there. So kindly make it those 2, so i am also IN for buying your theme…
Hi, 1. You can add a widgets in footer widget areas. 2. You can use the modal shortcodes when edit the product content.
I feel like you owe everyone an extra month of support…just sayin
Thanks for using Porto.
We’re just back from vocation, will check all tickets and get back to you asap. We always try to provide premium support, this vocation was the only one during these 2 years for us. Thanks for your understand.
Hi! I really, really need help with this before we can launch our site. I get different looks depending on what I’m searching for. I want all search results (whether it is a product or a post) to look the same; a nice grid with for example three hits per row. How can I do that? Hope you can help me!
Hi, Sorry, I don’t have a specific solution now. Could you customize search template file (search.php) for post search results?
You can adjust the product columns in Theme Options > Woocommerce > Product Archive > Shop Page Product Columns.
But the image I linked to shows a search result, not product view.
Please configure “Search Content Type” to “Product” in Theme Options > Header > Search Form.
Thank you! And how do I make it look the same for the footer search?
I saw that I had wordress search widget instead of ajax search 
You should check a comment option when edit the post.
If you are waiting for a composer update, Envato has it temporarily for free if you purchased a theme that bundles it. http://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431
We are going to embed again the updated plugin in next release. We will release asap a new version. Regards.
How can I display the menu description under menu title for the theme? I have set a description for the menu items from admin, but it does not display in the front end. Can you help please?
Hi, Sorry, Porto theme don’t have a feature to display the description.
Hello,
Is possibile layered psd?
Thank you very much Best regards
We do not have psds at the moment.
Hi, I’m trying to adjust the logo size to make it larger. Which file do I edit to make this larger? header.php? style.css?
I figured it out.
Thanks!
Hi, I was wondering how I can use certain homepage designs. I would like to use the sales 7 or 8 homepage. But I can’t figure out how to load it in wordpress. Thanks
Hi, Please select the front page in Settings > Reading on admin sidebar.
That’s so incredibly vague. I’m sorry but when I click settings > Reading. All I see is front page: Cart, Checkout, My Account, Shop, and wishlist. I dont see a front page design anywhere…
Hi, Please import demo using the alternative method so you can select the demo pages. You can reference http://newsmartwave.net/wordpress/porto/documentation/#demo_install
Hi – I was wondering how I might be able to remove the index.php that is in the path to every page. Example http://southwesterntack.com/index.php/product/floral-fit-flare-dress/
Please check after enable mod_rewrite module in apache server. You should contact server administrator.
I think you fixed the issue.
Please how to cancel the borders of the menu Elements after having clicked on Soory for my english
Could you please contact us through purchased account?
look like i have a problem with all ajax calls in my website… i dont know if it is the theme
Hi, Please check after disable WP_DEBUG in wp-config.php. You should change like the following code: define(‘WP_DEBUG’, false); If it’s not fixed, please send me wp admin and ftp accounts through support page. Let me check.
Hi guys, I bought your theme last week. How can I disable the mobile menu? And would it be possible to replace it with this plugin: http://codecanyon.net/item/taptap-a-super-customizable-wordpress-mobile-menu/9966828
Hi, Please customize panel.php. You can remove the codes and add a shortcode if this plugin have a shortcode.
thank god i had a look at the comments. i was about to buy the theme. so many people facing problems.
Sorry about late reply. We’re just back from vocation. We will check and get back to you asap.
Hi, Please let me know the requirements.
Hello I have a problem, my page does not load plugins template all spaces are left blank, the back end is very slow in every update it gets worse and I am not satisfied, the composer visual plugin is out of date and I think that could be an issue, I request you can help me to fix this or else I’ll have to ask for a refund since each update it gets increasingly slower.
www.gorilapc.com
I’m losing money every day can not be possible that there is not a person who can give us the support we need.
Sorry about late reply.
We’re just back from vocation. We will check and get back to you asap.
Hi, I can’t check the site. Could you send me wp admin and ftp accounts through support page? Let me check. We will embed again the updated plugins in next release. Please reference http://newsmartwave.net/wordpress/porto/documentation/#speedup for site speedup.
