12978 comments found.
Hi there,
I would like to use the roboto font (from google fonts) in a text block on the slider. However, when I try to select it in the font family options it doesn’t show up. Could you tell me how to do it?
Thanks in advance
Hello, BrokeinLondon!
You can add the roboto font to the slider right while editing the Text layer > Font family > type Roboto and it’ll be applied to the text. Please, check this link for more information.
Regards, DFD Support Team
Hi, I’m a bit surprised that this theme is not supported by Word Press – especially as you label it Ronneby High Performance Wordpress Theme in the basket before you take the money!!
I can read here that you do not assist with installation with the support – regardless of this I would like you to instruct me how one would use this word press theme for one’s wordpress site.
Or failing that can you advise me how I can cancel this purchase and receive a full refund?
Hello, Nickershaw!
We provide support for our customers. You can mail us the purchase code with the wp access details to dynamicframeworks@gmail.com and tell whether you need any our assistance. Our support team will check your request and will do our best to help you.
We haven’t got any support requests from you yet. So, in case you’ll need any our assistance, feel free to contact us via the above specified email address.
Regards, DFD Support Team
Hello, we have to sent you to your email adress an question about the shortcode example info box.
Hello, Devrim62!
We’ve just got the email. Will check it and mail back soon.
Regards, DFD Support Team
We have write you a email but you dont write back.
Hello, Devrim62!
We’ve already sent you the txt file with the shortcodes to recreate the page on November, 10. Please, tell us whether we’ve understood you properly.
Regards, DFD Support Team
Hi, we have this site http://contaratosbeach.gr/ , we have the current options on theme options-> Header Options http://goo.gl/KXuvyB but the language switcher doesn’t display, we have the latest version of wpml plugin , visual composer and theme installed.
thanks
Hello, Creationadv!
Please, mail us the wp and FTP access details to the site to dynamicframeworks@gmail.com and we’ll check the Language switcher in the header.
Regards, DFD Support Team
Hi, i’ve send the wp and FTP access details but i got no response yet
Hello, Creationadv!
We’ve got the email. It takes more time to work on the language switcher. We’ll mail you back as soon as we find the appropriate solution.
Regards, DFD Support Team
Hi, emailed some stuff regarding our theme install and speed issues over the weekend – you can disregard most earlier ones please reply to the last 3 are relevant still 
cheers.
Hello, E3templates!
Thank you for letting us know. We’ve got the email. Will check the issues and mail you back as soon as we find solutions.
Regards, DFD Support Team
cheers for reply – btw thanks for enabling email communication for support, its so much easier for us to communicate and keep our team informed
No problem. Contact us in case yo’ll need any assistance. Will do our best to help.
Regards, DFD Support Team
I can’t find iHover in VC Addons Can you help please
Hello, Milanjosipovic!
You can activate the default modules of Ultimate addons in Theme options > Main options > Enable Default Modules of Ultimate Addons plugin.
Regards, DFD Support Team
Tnx
No problem. Feel free to contact us in case you’ll have any other questions.
Regards, DFD Support Team
My WP admin page is extremely slow, but my frontend is fine. I have tried everything and it seems that disabling Visual Composer is the problem. But I can’t work on the theme without VC. Query monitor shows a couple things on theme: 1) broken Dependencies – vc_inline_custom_view_js (missing) 2) WP_Query->get_posts() 3)update_meta_cache() 4) WP_Query->get_posts()
Could you please help?!
Hello, Hermanyueh!
We’ve got the emails from you. Just mailed you back some recommendations. Please, check them and tell us whether it helps.
Regards, DFD Support Team
Hi, can we create event and directory site with this?
Hello, Flavourik!
You can use third party plugins to create events with the theme. As for the directory, please, specify what exactly elements would you like to use and we’ll be able to help.
Regards, DFD Support Team
Hello. I’ve dowloaded your beautiful theme without knowing the difference between wordpress.com and wordpress.org. And as I use wordpress.com, I am not capable to use your theme I paid for. Could you guys refund me ?
Hello Hellosuperette!
You can get in touch with Envato Support about refund following this link.
Best regards,
DFD team.
Hi,
Is there any way to adjust the product category, single product, and cart page? I can’t find them anywhere in the page section, and I can’t find the way to connect the product category to another page than the default one from the theme..
Thanks!
Hello Eksportas!
We are working on this feature at the moment. It will be available in the nearest theme update.
Best regards,
DFD team.
Thanks for the fast response. Ofcourse I will not pin you down on it, but could you indicate what period of time I should take into account before the update will be available?
We are going to release the update within onw month. Please get in touch with us via dynamicframeworks@gmail.com if this period is not suitable for you and we’ll check if we’ll be able to customize those pages manually for you.
Best regards,
DFD team.
Hi, I’m having some issues with the header and the custom typography. When I make changes to the typography I see no change on the front-end of my site. Additionally, after having attempted to make some changes to the typography, the background of my header has now for some reason become transparent (it was fine prior), despite setting a color in the header settings.
I’m currently building the site locally if that helps at all. Thanks for any assistance you might be able to provide.
Hello Elmo_tt!
Could you please mail us the details of the issues you faced to dynamicframeworks@gmail.com. As far as you are working on localhost, the print-screens and detailed descriptions could help.
Best regards,
DFD team.
Hi There,
I want to create a footer with ‘Visual Composer Modules’ inside. Which comes down to making a footer page.
However… in this page I also want to include ‘the compact’ footer components like: footer logo, footer social icons, and footer menu.
How do I build this? Which components do I need to use or what shortcodes?
And second question is there a list of shortcodes available?
Kind regards,
Hello GregT_1903!
Tere isn’t na option to combine simple footer with footer with Visual Composer shortcodes at the moment unfortunately. As fo rthe footer with Visual Composer shortcodes, almost all the sfortcodes of Visual Composer are available for it.
Best regards,
DFD team.
Thanks for your answer. No big problem, already working on a workaround.
Just one small little other question. Whats’ the CSS code to center, or do I need to use the image widget to center a logo?
Kind regards,
Hello, GregT_1903!
You can center the elements in columns, rows with this css class – text-center. Simply add it to the Extra class name field.
In case that won’t help, please, mail us the link to the site and we’ll check it.
Regards, DFD Support Team
Hi There, Just one other question.
I do not want borders around my images in blogs and post, where do I set this, or where do I set the color to match the background?
I have not been able to find it in the theme options, or I must have overlooked it.
Could you please help?
Could you please mail us the link to your blog page to dynamicframeworks@gmail.com and we’ll mail you short instructions back.
Best regards,
DFD team.
Already did sent you an e-mail. But finally found the solution and option within theme options. Didn’t know I had to set the border to transparant.
Problem solved!
OK, please get in touch with us if you need any other assistance.
Best regards,
DFD team.
Hi,
I’d like to use the theme for a new website of one of my customers. Is it possible to turn the animation in the navigation off (the thin line, moving from the left to the right)? Actually I really like it for creative pages, but for business pages, it looks somehow too fancy, in my opinion. Would be great, to have an option to turn the animation off.
Thanks!
Hello Albiurs!
Thanks for paying attention to our theme.
You can disable that animation in Theme options -> Menu options -> Enable menu line animated field form your admin bar.
Best regards,
DF Dteam.
Hi!
How do I remove the box/border element on the Menu. I would like my menu items to be separated via the slash element only, at the moment both is activated. I can’t find where to deactivate the box/border.
Thank you in advance.
Hello Steffyilin!
Please mail us the link to your site to dynamicframeworks@gmail.com and we’ll mail you short css rule to remove the highlight box for current menu item.
Best regards,
DFD team.
Hi
I just bought and install the theme but I got this error. What should I do? thanks for your support.
Fatal error: Out of memory (allocated 150208512) (tried to allocate 130968 bytes) in /home4/yukoito/public_html/sedonaconnections.jp/wp-content/themes/ronneby/inc/lessc.inc.php on line 1389
Hello Hazelcoconut!
This issue is caused by server configuration (memory limit most obviously). Please try to get in touch with your hoster and ask to increase memory limit for you. 128M should be enough. Please mail us your wp and ftp access details to dynamicframeworks@gmail.com if it will not solve the issue and we’ll check it for you.
Best regards,
DFD team.
We’ve got some issues.
First of all, our smoothscroll doesn’t work.
Second, we need to adjust the offset since the jump-to-anchor doesn’t account for the sticky header.
Third, when the navbar transitions from set to sticky, our logo duplicates. Test by scrolling from top down a bit.
Fourth, we renamed our portfolio category from “my-product” to “partner,” using your instructions, and it doesn’t seem that the Theme Options for Portfolio are being applied to our “portfolio” page.
Getting super frustrated here.
Hello KFFDN!
1. Please make sure you have Page scroll animation option enabled in Theme options -> Main options from your admin bar. Please mail us your wp access details to dynamicframeworks@gmail.com if it is enabled but smoothscroll is not working and we’ll check it for you.
2., 3. Please make sure that you have the latest theme version. Please mail us the link to the pages you have these issues on if you have the latest one and we’ll check them for you.
4. First of all please go to Settings -> Permalinks and re-save settings. The details via email could help us to find the issue in case if it will not solve the issue.
Best regards,
DFD team.
Hello-
Love the theme. However, have one question about it. I am using header number 5 for a site. On the homepage I really want to scroll through images using the Revoluton plugin, however on all the following pages I want to use the Stunning header. Is there a way to just not use the stunning header on the homepage?
Hello Jcruth!
Please try For page builder page template and Revslider shortcode for your homepage and For page builder with header page template for other pages.
Best regards,
DFD team.
hi,
few weeks ago I bought the ronnyby theme. Actually my first wordpress theme and need some help by installing it. After downloading the ronnyby theme I managed I could upload the zipfile to wordpress. Now after these weeks I managed you send me an e-mail there was a missing plug in ’ Visual Composer WordPress plugin’. But now the link of the plug is not up to date anymore. Please can you tell me how I can get access to the theme
Hello Jeanpaulfrans!
Could you please mail us your wp access details and the details of this issue to dynamicframeworks@gmail.com and we’ll check your wp installation for you.
Best regards,
DFD team.
Hello,
I noticed in the Features dropdown you have useful layout pages to use, I want to use the contact us1 or 3 page for my site, how do I activate that template page to use?
thanks,
Hello Patdo!
You can get the Features pages if you install Main demo content in Appearance -> Insraller panel section from your admin bar. We can help you with the installation if you mail us the details of this issue and your wp access details to dynamicframeworks@gmail.com.
Best regards,
DFD team.
ok, thanks. I already started using one of the demo layouts, if I now press install main demo content will I lose what I have now on my site?
this is the page I want to use as my contact page.
http://themes.dfd.name/ronneby/contact-us-2/You will not loose your data but some if media files on layout might be replaced after main demo data installation. Please pay attention that you will also get all blog, pirtfolio and other Features pages after that installation. Please mail us if you need our assistance with the installation.
Best regards,
DFD team.
Really awesome theme and a world class support from the guys. I had liitle problems with the setup and they helped fast and friendly. Top product, top seller!
Thanks a lot for your kind reply! Really glad to hear such words from our customer! We’ll keep doing our best to provide good product with good customers’ support.
Best regards,
DFD team.
