2565 comments found.
Hi, is it possible to have the animation grid without animation ?
how can the space between menue and title, title to content , be reduced ?
Thank you
Hi,
1. Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
2. Could you provide URL of page you mentioned please. So I can suggest correct code for you.
Hi there!
Just a quick pre-buy question. I’m wondering about the flickr support. How does it work? Will I be able to add a new page/gallery and the theme can fetch the images directy from my flickr account (using API key etc.)?
More specifically: Is it possible to fetch not only the whole photostream but to fetch single flickr sets/albums?
I’d like to create one gallery for each of my flickr sets/albums…
Thanks!
Hi,
Thank you for interesting.
Flickr support for footer animated photostream and widget on the sidebar. It doesn’t support creating gallery using Flickr images automatically.
Few quick questions:
1. Is there a way to write inline code in-between the components? So, say I use a demo page and want to write JavaScript widget into the page. How can I do that?
2. How can I control the width of a component? A textbox or a jpeg?
3. How do I control spacing in between component? Say I want 15 pixels gap between a Revo slider and a paragraph underneath it? And 30 pixel gap under the paragraph to the footer?
4. Is there a way to implement a background image behind the demo pages or components?
Thank you.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
I’ve been struggling in getting your template to work on GoDaddy hosting. Other templates from other providers work on GoDaddy. Please support ASAP.
This latest template seems corrupted on goDaddy WP.
Ticket number: 581315
Hi,
Thank you for purchasing.
Ticket replied. Could you please check there. Thank you for your patience.
thank you
Another pre Sale question
I am viewing the demo on my phone and for some reason I can’t see the ‘photo proofing’ page.
Can you please make it visible on mobile so I can see how it works and looks please on a phone.
Please advise when it’s done.
Thanks
Hi,
Thank you for interesting.
Could you please try to view it directly here please http://themes.themegoods2.com/photography/demo1/galleries/photo-proofing/
Hello ~ Is it possible to add Password protection for Gallery or Portfolio ?!
Hi,
Thank you for interesting.
Yes it can. You can see sample here http://themes.themegoods2.com/photography/demo1/galleries/password-protected-gallery/
Appreciate~!! I didn’t notice that period !! It would be very nice !!!
HI,
Thank you for purchasing.
If you have any questions, please visit our support site here https://themegoods.ticksy.com/ our staff would be happy to help you 
great theme – pre purchase question
I want to not only add photos but also videos to the portfolio page.. can the theme allow people to view a ‘video gallery’ within say the portfolio page??
kind regards
Hi,
Thank you for interesting.
Yes portfolio support videos content too. You can use Youtube, Vimeo or self-hosted video options.
Hi, the Kerburs slider has a bug on desktop displays, resizing the page leaves the content empty.
The fullscreen function has the same issue.
Since this is not a local installation problem, I expect a solution here. Thanks
Hi,
Thank you for purchasing.
I checked resizing on Chrome/Mac and it doesn’t have issue you mentioned. Could you provide browser name/OS which has issue on your end please.
Also please try to disable all browser and WordPress plugins to see if it fixes the issue.
Thank you for your fast reply. The bug is across Chrome, Mozilla and Safari, all latest version OS X El Capitan 10.11.1
I have the same issue on your demo from Envato. A cpööegue of mine is experience it as well.
Could you provide version of Chrome you are using please.
Version 43.0.2357.124 (64-bit) It´s not only Chrome ! Motilla and Safari as well
Could you please update to the latest version of Chrome Version 46.0.2490.80
As I also tested with the latest version of Firefox, Safari but it doesn’t have issue you mentioned.
I just uodated to the version you suggested, no changes regarding the issue.
It´s not only Chrome ! Motilla and Safari as well
Thank you for your info.
I will check with OSX El Capitan soon. They seems to be working fine on all other OSX versions.
Thank you, I checked on other template with Kenburn, no issues there.
How to translate the contact form ?, I’ve tried everything, can you tell me where the file is ?
Hi,
Thank you for purchasing.
Custom Post Type Plugin use PO translation file which is industry standard translation method. In plugins folder you will find a folder called languages. You will find each languages files store in the folder.
If your language isn’t included in the theme language files. You have to create a new .po file from original photome-custom-post-en_US.po located in theme’s languages folder then save the new .po file with your language code for example photome-custom-post-de_DE.po
Here is more detailed instructions http://themes.themegoods2.com/photography/doc/translations/
Is it possible to delete the gray sidebar?
second, I’m french I want my website to be full french how can I do it ? some terms are in french other are in english Thanks in advance
Hi,
Thank you for purchasing.
1. I couldn’t find grey sidebar you mentioned. Could you please provide screenshot please.
2. You can translate theme using PO files translations. Here is instruction http://themes.themegoods2.com/photography/doc/translations/
thanks
Hi,
Could you please open Theme Setting > Script > Custom CSS and add.
.mobile_menu_wrapper
{
overflow-y: auto;
}
Hi,
I saw this in an old message but I have not found this question reply
“I would like to know if I can create multiple pages, containing different galleries, I’ll give you an example.
PAGE 1 – Weddings GALLERY 1-Moments Gallery 2-Post-Wedding GALLERY 3-Stories
PAGE 2 – Travel GALLERY 1-Asia Gallery 2-Europe Gallery 2-America
The problem is that you can not differentiate the gallery, and do not serve me if all are mixed”
can you give me some information about this before I plan to buy this theme
Thanks
Best Regards
Hi,
Thank you for interesting.
Yes it support that. Basically you can organise galleries into gallery categories for example from your example you can create 2 gallery categories for that.
hi i just purchased your theme and have error when trying to upload your demo slider, home5 slider .. it shows Error: slider_export.txt does not exist! everytime i try to upload the zip file or just the export.txt file
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hello! Can I replace iLightBox fullscreen gallery with DV Gallery Responsive Wordpress Gallery Plugin? It is based on jQuery lightgallery. Will it be compatible or it can’t be replaced at all? Thank you
Hi,
Thank you for purchasing.
Normally we can’t guarantee on 3rd party plugins but we wouldn’t recommend to use 2 lightbox scripts at the same time as it might have script conflict issue.
hi, a few pre-purchase questions regarding your split screen demo (http://themes.themegoods2.com/photography/demo1/gallery-archive/gallery-archive-split-screen/) 1) is it possible to the transparent menu with the layout? 2) is it possible to anchor the containers so that when you scroll down and up the menu aligns with the top of the container as opposed to showing the bottom 60px of the previous container? 4) is it possible to show no top menu and instead use the side menu? 5) is it possible to add a full width footer to the page?
thanks in advance, and sorry for so many questions. i love the split screen format and have been looking for a version that will suit our needs.
Hi,
Thank you for interesting.
1. Technically yes I can change that for you. But I think it won’t work well as transparent menu require background image beneath it so it’s visible but split page layout doesn’t have fullwidth header background image.
2. Did you mean to add go to top button when scrolling? If so it’s already support that.
4. Yes you can also hide top menu and use only side menu.
5. Normally footer widgets and layout has maximum 1425px of width.
Greetings, I love the theme and I bought it right away. Unfortunately now when I try to install it says:
Bist du sicher, dass du das tun möchtest? (Are u sure you want to do so?)
Bitte noch mal versuchen. (Please try again)
I can redo it untill I become a grey beard – there is NO way to install it – what shall I do????
Best regards, Axl
Hi,
Thank you for purchasing.
When you downloaded file from Theemforest. Unzip it. There are many files included and you can upload file name “photography-v1.04.installable.zip”.
Here is instruction about what’s included in theme package http://themes.themegoods2.com/photography/doc/whats-included/
If you still have the issue. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
I tried it with the right installation-ZIP. Unfortunately it dont work – Wrote a new issue at the link you shared. Thank you for helping me.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Then let me know ticket ID. I will install the theme for you.
Hi,
Ticket replied. Could you please check there.
The short codes don’t seem to be working on my end. I designed the button but where am I placing it? on the text box or?
Hi,
Thank you for purchasing.
When you edit post/page content. Please make sure you enter shortcode in “HTML” mode of visual editor.
If you have any further questions. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
I did open a ticket but thats what i been doing and no results.
I did open a ticket but thats what i been doing and no results.
Hi,
Could you please provide ticket ID please. Thank you for your patience.
Hello, I love the theme and just wondering before I buy – do all the galleries/portfolios support auto-play & auto-loop .mp4 or .gif files? Thanks
Hi,
Thank you for interesting.
Yes it support MP4 and gif file for portfolio content
perfect, thank you!
Hello. I purchased your template a few days ago. I cannot use any of your page demos in the site. IS there an error with you demo pages? Do you have support for your Content Builder? I cannot get it to work at all. If I type anything in the default field box, it will work. But any elements, component, or demo pages do not work. please advise asap.
Thank you.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Then please let me know ticket ID.
No Response with ticket ID. Is there a delay for assignment of ticket number? I’m so frustrated with trying to get any of the template pages to display on the site.
Could you please provide ticket ID please. I will check that for you. Thank you for your patience.
Ticket number: 581315
I’ve been struggling in getting your template to work on GoDaddy hosting. Other templates from other providers work on GoDaddy. Please support ASAP.
Ticket replied. Could you please check there. Thank you for your patience.
Great theme. But some photos goes out of the container on some pages.
Hi,
Could you provide URL of page you mentioned please.
Gallery and portfolio wide layouts.
Hi,
I’m interested in getting this theme but I want to know if there is a top menu available as shown in the demo and not just the side menu? I have had this problem with previous themes that just use the top menu to show demo content.
Best,
Sidsel
Hi,
Thank you for interesting.
Yes it also has left/center align menu http://themes.themegoods2.com/photography/demo1/
You can checkout all menu layouts here http://themes.themegoods2.com/photography/landing/ look at “Menu Layouts” section.
