23226 comments found.
Hello, is there any known issues with using Smtp plugins with Porto? Trying to use “WP Mail Smtp” but it doesn’t seem to work with Porto… Working perfectly fine on other WP sites on the same server.
Thanks for using Porto.
There’s no known issues with SMTP plugins yet. Could you please provide us your site access through this page? http://themeforest.net/item/porto-responsive-wordpress-woocommerce-theme/9207399/supportRegards, SW-THEMES
How does your mail functions work? And where can I find it? I can’t give you access to the site…
Hi, Porto theme didn’t included any mail functions. Please check after activate another theme. You should contact hosting server administrator.
Fatal error: Call to undefined function vc_map_get_attributes() in /home/commer15/public_html/glennbrien.com.au/wp-content/themes/porto/vc_templates/vc_row.php on line 56
Office@surepaint.com.au is my email please send me an email so i can send you log in detailsThanks for using Porto.
Please send us your site credentials through this page. http://themeforest.net/item/porto-responsive-wordpress-woocommerce-theme/9207399/support
sent through please give an eta ?
We have already replied to your email, please check.
i haven’t received anything just checked??
You should update visual composer plugin. Please deactivate and delete this plugin. Please install and activate again in Appearance > Install Plugins.
Is possible to make a list template vertical of Latest Blog Posts, like horizontal but in vertical ?
Hi, Porto theme don’t have this option. Could you customize porto shortcodes plugin? wp-content/plugins/porto-shortcodes/templates/porto_recent_posts.php
How do I change the style of the theme? I found it before but just installed newest version and can no longer find it. I want to activate Dark 5. Thanks
Thanks for using Porto.
You can do it in theme options, were you unable to find it?
It is possible to use member without slug ?
Yeah, you can do that.
It is not working. And you cant set member page as home page.
hi i want to buy this theme but noticed that quick view is a bit slow when compared to quick view in your mango theme. will you speed up quick view in porto like in mango theme in your next update?
Thanks for your interest in Porto.
Yes, we will check this issue and improve in next update.
Regards, SW-THEMES
Presales: I like demo 17 for my small business.
http://newsmartwave.net/wordpress/porto/demo17/1. Is there an easy way in custom CSS to make phone and email icons “Shake” and get slightly larger when hover over? Phone and email icons located top right in header.
2. What fonts does this theme use for icons? Font Awesome?
3. Does the menu system support images in menu?
Example: https://www.ubreakifix.com/ Hover over repairs to see images in menu.
Thanks for your interest in Porto.
1. It depends on css customization, pretty easy if you are familiar with.
2. Font Awesoe.
3. Yes, it includes.
Regards, SW-THEMES
i have the same problem as “hasearte”, Invalid slider ID or alias always, help me fix it.
Thanks for using Porto.
Could you please provide us your site access? Was there any problem while demo import?
i didn’t import demo, pls give me a email address, i’ll send you my site access. thanks
Thanks, i already sent to you
tow days passed, the problem is still there.
all right, i already fixed it by myself.
Hi, I just tried to check the issue. Thanks!
did you find that problem? master slider doesn’t work if i put it in page by visual composer, but if input it by the shortcode, that works. maybe you should fix this problem by next vesion.
We will fix in next release. Please reference http://themeforest.net/item/porto-responsive-wordpress-woocommerce-theme/9207399/comments?filter=all&page=76#comment_11656859
Thanks
please can you tell me what is the problem ? Invalid slider ID or alias. www.dsestudio.es
Thanks for using Porto.
Could you please provide us your site access? Was there any problem while demo import?
I command and web access
please review my case is urgent for me thanks
I am waiting for an answer . greetings and thank you
[masterslider id="23"]
You know that the problem is ?
Yes, I know this issue and will fix in next release and embed again the master slider plugin. Thanks for your help!
I noticed that the currency selector in your demo (http://newsmartwave.net/switcher/?theme=porto_wp) is not working. This is correct? We must do something to make it work?
Thanks.
Best regards, Jose A.
Hi Jose, thanks for your interest in Porto.
That currency switcher is for visual demo only. You need to install additional plugin to make it functionally working.
Regards, SW-THEMES
Today i update 2.5.9 But my scroll not working perfectly my web address http://www.machbazarbd.com/
Please contact us through purchased account.
Hi…can we creates widgets menu in porto?
Thanks for your interest in Porto.
Of course you can.
Can you tell me way pls?
Yeah, please contact us through purchased account.
just purchased… tell me now
Also, tell me which header you are using for http://newsmartwave.net/wordpress/porto/demo5/
I want same header and footer how to choose them?
reply asap
Sorry about late reply. Why don’t you import demo 5?
Hello, I wanted to use the “old” DEMO-3 theme – where can I find it / how import it? Thanks Andreas
Sorry what do you mean? Did you purchase Porto magento?
Hello, yes, I purchased and installed the theme. Backend says in “Porto-Settings -> Theme-Installation”: “This demo version updated with new layout, if you want to use old version, please do not import this new version.” OK, I don’t import the new version, but where to find the old version?
Please contact us through magento version’s support page, this is Porto wordpress theme.
oops – sorry!
Hi, Demo version is not working on my Iphone.
Thanks for your interest in Porto.
Could you please share us your screenshot?
All I can see is that page is reloading on and on.
hi, today Master Slider don’t work. When I click on Master Slider Icon on admin menù, he show the settings but he don’t show the slider list. How fix this problem please?
Thanks for using Porto.
Could you please provide us your site access through support page?
Regards, SW-THEMES
where is the support page?
I bought you theme, Great work! Simply have an issue below
Re: polylang for the 2 language site: We added new translated pages,new menu etc but when we set both menus and all the pages for the second language and after we select a Home page to be front-page, the front-page never loads and have a redirect.
If we try to open any page directly it opens but then we still have the problem. When we click on second language flag the page is changed to the correct language version but the menu stays the same with the default language menu. Probably we have to disable Ajax for the menu items or ….? Could you help us to fix this problems so we can use that plugin with your theme.” Thanks!
Hi, thanks for using Porto.
Our developer is at hospital at the moment, hope you to contact us in a few days again. We are very sorry for the inconvenience.
Pre-sale question: This may sound like a dumb question but some (best selling) themes have overlooked this. Do you have a section in your theme options where I can paste my “goggle analytics” code?
Thanks for your interest in Porto.
There’s no such feature in Porto at the moment, we will consider it for future update.
Regards, SW-THEMES
Hi guys, nice theme.
you have the translation file for Spanish?
Thanks for using Porto.
Unfortunately, we do not have Spanish translation file.
WPBakery Visual Composer has an update 4.8.1. How can we update this? If we try it will give us a error.
Thanks for using Porto.
You can not update Visual Composer yourself, should use the embedded version only. We will update VC version in next release, hopefully next week.
Regards, SW-THEMES
oke this is done, thank you
Hello, this is an amazing theme. I would like to remove the team members category so that its not visible when i view a certain category of team. I would just like to view the role of that particular team member
Hi, thanks for using Porto.
Our developer is at hospital at the moment, hope you to contact us in a few days again. Sorry for the inconvenience.
Regards, SW-THEMES
