352 comments found.
I simply can’t express how much I hate this theme… I’m sorry.
Hi Artuto,
I’m so sorry to hear that. Can you tell me what kind of issue you’ve met? I’m so sure that our developer can fix it for you. Please describe the issue here: http://support.thememove.com/ and provide your admin account & FTP information with Purchase code.
Regards, ThemeMove
Hi there,
Just playing with page header and can’t find where I remove the page title – it is a big black bar across the top of the page with the page title in the left side. How do I remove this bar or edit it?
Thanks
Also I must be blind lol, I can’t find where to edit my social icons?
Hi Whisper,
Here is how to edit your social icons: http://i.imgur.com/t7GRmku.png About other question, I advise you to give us a screenshot through our online support system: http://support.thememove.com/
Regards, ThemeMove
Hi, the thememove_blog visual composer is bugging. I wanna show the post in category A. But when i choose category and click save. Its keep showing the recent post.
Hi lehung151292,
Thank you for taking the time to report this bug and helping to make Renovation WP Theme better. Our developers will resolve this bug in the next version of Renovation WP Theme.
Regards, ThemeMove
Is there a child theme we could use?
Hi jmjyiannis,
Renovation got child theme, please kindly submit a support ticket here: http://support.thememove.com/ and provide purchase code, our support team will send you via email.
Regards, ThemeMove
Installing Plugin: Essential Grid Downloading install package from http://thememove.com/plugins/essential-grid/2.0.9.1…
Download failed. Not Found
Plugin not activated. A higher version of Essential Grid is needed for this theme. Please update the plugin.
TGMPA v2.5.2 Return to Required Plugins Installer
Hi AmourDesign
Please kindly submit a support ticket here http://support.thememove.com then our dev will send you the package directly
Best Regards, ThemeMove
Hi, before buying this template I want to know if the Revolution Slider is responsive.
Thanks
Hi @omi21,
Yes, our Renovation is responsive as well as the slider.
Regards, ThemeMove.
Curious how you set the blog up with grid layout? I can’t find any documentation or anything in the theme itself.
Thanks
Same thing for testimonials as well. Also when you click on an individual testimonial, the title of the page reads “Blog:Archive”
Hi @Codyecp,
Please kindly submit a support ticket on our online support system: http://support.thememove.com/ and provide your admin and FTP’s info for the faster support.
Regards, ThemeMove.
Hi, my client liked this theme, but how does it get on with SEO and SEO plugins? I see no mention in the theme details. Thank you.
Hi @ArturoFMaqueda,
Renovation is built for SEO Optimized. So don’t have to be worried to purchase it. If you have any issue while using, you can submit a support ticket and our developer will help you to solve it all.
Regards, ThemeMove Team.
The Revolution slider is not responsive! Because?
Hi aemeventos,
Please sign up a support ticket here: http://support.thememove.com/ and our dev will help you to solve this issue. Remember to provide admin account and FTP’s information.
Regards, ThemeMove.
hi in home1 how can I change the picture located where it says (We Are Professional & Thoughful HandyMan) and (Get A Quick Quote)
HI @magalli,
We’ve got your ticket number 2101, our developer has solved this for you. If you are satisfied with his support, don’t be hesitate to give us five star rating to encourage us.
Best Regards, ThemeMove.
I just bought the theme and when I download the plugging Visual Composer
now it block me and I can’t log in I need i need help fast please
it says 500- internet server error
when I want to log in
Hi @magalli,
Please kindly submit a support ticket in our support system: http://support.thememove.com/ and our developer will solve this issue asap.
Best Regards, ThemeMove Team.
Hi @magalli,
We have seen your ticket and replied. Please check.
Regards, ThemeMove.
Hi, have 3 questions:
In this case: http://renovation.thememove.com/services/renovation/ There are tree images on top, right? Can i put this 3 images (custom images) in my home page and put a custom link for each one?
Inside the product details, can i put a sidebar whit a list of my products?
In services list thumbs, can i put the link an all image and text?
tks
Hi juliano,
All of your requirements are OK with Renovation. After purchasing, if you meet any issue while installing your theme, you can submit a support ticket in our online support system, our dev will help to solve all.
Best Regards, ThemeMove
please I’ve been bought this theme”Renovation – Home Maintenance, Repair Service ” i need it’s sample data to be imported i can’t find it this my email agohary4@gmail.com
i need sample slider and data for homepage and menu please send me XML to export
Hi agohary,
Please follow the instruction here: http://i.imgur.com/MC6FE4Q.png to import the data. It’s in the folder inc/import/files/thememove01/
If you have further question, please kindly submit a support ticket here: http://support.thememove.com/ and our dev will solve your issue asap.
Regards, ThemeMove
Hello, is there some plugin for photogallery included? Or is there some template for that? I need to create albums and insert a photos into them. Can you help or recommend something?
Hi MobiOpti, Renovation has done for this. Please follow the instructions in screenshots below: 1. http://i.imgur.com/5T2nUen.png 2. http://i.imgur.com/KnLuu7d.png 3. http://i.imgur.com/DuRzzru.png
In Visual Composer, the author has offered Image Gallery and Media Grid features, so you are free to choose one.
If you need further assistant, please kindly submit a support ticket here: http://support.thememove.com/ and our developer will solve it.
Best Regards, ThemeMove Team.
Ok, cool, thank you
each time when site load, the theme was creating so many files like the one below : “customizer-dynamic-css-width.tmp”
i should mention that you can see the record in my cpanel (i attached the login information to my cpanel). this process (creating .tmp files) overload the server and busy the loading time. can you fix that problem?
—>The problem can be solved by disabling Skins
Hi @javad10170,
We have answered this question in ticket, please check.
Thanks,
ThemeMove Team.
Hi, I have found large issue in your theme presentation. On mobile I cant scroll by finger from any page. Portrait mode doesnt allow to scroll down with finger. It is somehow blocked or there is some fixed layer on the top of everything. When I test that, I found, that it is scrollable in landscape mode. Can you review this issue, which really matters for me and I think also for everyone else. Test was made on iPhone 5s.
Hi @MobiOpti,
Thanks for your comment, please kindly submit a support ticket in our support system: http://support.thememove.com/ and our developer will solve this issue asap.
Best Regards, ThemeMove Team.
Why ticket? I didnt buy yet
Please try closing black product bar. I’m testing now, and everything is ok.
Still error
Still error
Still error
Our customers haven’t met this issue before. I think you should give a try because our 230+ customers can’t be wrong. Because you don’t submit a support ticket, we don’t really detect what reason makes thing goes mess, so, after purchasing, don’t be hesitate to submit a support ticket with full of admin & FTP’s information and we will help you to solve any issue come up.
Best Regards, ThemeMove Team.
Ok, I am going to buy this, it is very nice theme anyway. I hope it will works.
Hi, I installed new WP and install your theme, I am facing the same thing in delay before I can scroll. I have to wait probably 5-15 sec. to scroll down. When I scroll up again it will lock scrolling for about 10 sec again.
Here is video that explains the problem with scrolling on iPhone5s: https://youtu.be/gUnx9yTccAY
Hi @MobiOpti,
Please kindly submit a support ticket in our support system: http://support.thememove.com/ and our developer will solve this issue asap.
Best Regards, ThemeMove Team.
Is this theme multi site compatible?
Hi @amydriver,
Our theme is not for multi-site.
Best Regards, ThemeMove Team.
How can I make the logo a larger size? I’m trying to make it 500px x 171px
Hi @Create91,
Please kindly submit a support ticket to receive the fast support here: http://support.thememove.com/
Our staffs will solve your issue asap.
Best Regards, ThemeMove Team
Hi, I am testing your demo and I have found one problem in MENU. There is clickable only text, can you make it clickable whole button in menu? This really helps to make it more user-friendly. This is probably only thing, that is stopping me, to buy immediatelly.
Hi @MobiOpti,
Thank you for your advice. After purchasing, if you have any issue that related to customizing, you can submit a support ticket in support system, our developers will solve your issue asap.
Best Regards, ThemeMove Team
Thank you. The change in the menu (clickable whole buttons) will be provided free of charge?
Hi @MobiOpti,
It’s free and we will help to solve your issue without any fee or payment.
Best Regards, ThemeMove Team
That is fantastic! Can I also rename the Theme after purchase? In case of competitors, to hide them information about the theme name I used tu build my website. So, they cant search the web and then buy the same (recreate my design)?
Absolutely yes, after purchasing, that’s your property, you can name it as you want 
how can I edit the width of the main menu and mega menus? I can find everything about editing padding, etc. but can’t figure out how to edit the widths?
specifically, the mega menu width. I need to make the whole thing wider
Hi @Codyecp,
Please kindly submit a support ticket here: http://support.thememove.com/ and our staffs will help you.
Best Regards, ThemeMove Team.
