Hi, I’m sorry but in the porto concept shortcodes, there are options for animation or not, but no way to hide or suppress clouds and sun. Can you tell me more to do this ? Even if I must go into the css file, please. Thank you for your quick answer and have a good day.

Hi, Please add the following style in Theme Options > Skin > Custom CSS:

.porto-concept .cloud,
.porto-concept .sun { display: none; }

OK Thank you very much ! It works, Have a good day.

Hi, Could you check the category options when edit the category and the view & product options when edit the product? Could you check the woocommerce options in Theme Options > Woocommerce? If you imported demo, you can see some examples in shop menu. You can import demo using the alternative method: http://newsmartwave.net/wordpress/porto/documentation/#demo_install

Thanks I have install demo but it show me all handful option in under shop menu category and product variations almost half submenu but doesn’t show me col2 to col8 under category variations and also no product tab to product with custom tab under product variations?

Hi, You can change the product columns in Theme Options > Woocommerce > Product Archive. If you want to change a specific category, you can configure when edit the category. You can change the tabs type in Theme Options > Woocommerce > Single Product. When edit the product, you can configure the custom tab in Product Options. If you want to add a global tab, you should configure the title in Theme Options > Woocommerce > Single Product. You should create a new block and add this block slug name in Theme Options > Woocommerce > Single Product > Global Product Tab Block.

Please contact us through purchased account.

Hi, I checked but didn’t found the issue. Could you send me a screenshot?

You can not find the problem solved because I reinstall Wordpress 4.3.1 . My domain server said that I was able to get into the theme and run the redirect

Hi, Porto theme main menu don’t have this feature.

Hi, Could you check after deactivate the plugins one by one? I think this is not porto theme issue.

i found the solution. Thanks

Hi, We will fix master slider issue in next release. Will be approve next week. Please change msp_masterslider_pb_shortcode() function in wp-content/plugins/masterslider/includes/msp-shortcodes.php

function msp_masterslider_pb_shortcode( $atts, $content = null ) {
    $mixed = shortcode_atts(
        array(
              'id'       => '',
              'alias' => '',
              'title' => '',
              'class' => ''
        ),
        $atts,
        'masterslider_pb'
    );

    extract( $mixed );

    $wrapper_open_tag  = sprintf( '<div class="avt_masterslider_el %s">', esc_attr( $class ) );
    $the_title_tag     = empty( $title ) ? '' : sprintf( '<h2>%s</h2>', $title );
    $wrapper_close_tag = '</div>';
    $slider_markup     = get_masterslider( $alias ? $alias : $id );
    $output            = $wrapper_open_tag . $the_title_tag . $slider_markup . $wrapper_close_tag;

    return apply_filters( 'masterslider_pb_shortcode', $output, $slider_markup, $wrapper_open_tag, $the_title_tag, $wrapper_close_tag );
}

Hi,

We Hope you are doing well. You have left 1 star review for Porto 2 months ago. Is it possible for you to change it to 5? It would encourage our work a lot. If you get any issue with Porto, please do not hesitate to contact us as we are here for your help.

Hope you will cooperate with us and do not want to let us down our hard work and all efforts of day and night for all our valuable customers.

Thanks

Hi, The color of hyperlinks is the primary color in Theme Options > Skin. If didn’t changed, you should add a custom style.

Hi, You should customize header template file and we offer customization service.

Please send me the issues through support page.

I think this is master slider plugin or firefox web browser issue. Sorry, I don’t have a solution now.

Looks like the issue is with all web browsers on the Mac OS. Is this issue because of the master slider because it is affecting all web browsers? If the master slider is the issue, is there a fix available? If no fix is available, when will a fix be available?

We are going to embed again the master slider in next release. Will be approve next week.

Are you using the firefox latest version on Mac?

Hi, I checked same issue. I will contact master slider plugin developer and will embed again the updated version in next release.

Hi, 1. Could you reference woocommerce documentation? https://docs.woothemes.com/document/managing-orders/ 2. Please remove the following template files: porto/woocommerce/single-product/product-image.php and product-thumbnails.php

Thank you for ur reply! first one was resolved but the zoom problem was still there after deleting those templates also.

Please send me a testing url.

Thanks for using Porto.

We will consider these features for future update.

Regards, SW-THEMES

Hi, We didn’t tested minify option in w3 total cache. We are using BWM plugin and wp super cache plugin on demo sites.

Hello, i am actually not very satisfied with your service because the plugins you recommend to accelerate the theme, wich is very slow, do not work. And still advice me to do things that you have not tested on the demo like w3 total cache. I installed the BWM along with the wp supercache, wich is the one you have installed on your demo and Works perfectly on it, but on my website it doesn’t work, you guys already checked it but told me that you dind’t know how to fix it, is it possible to check more thoroughly? Because my home page is loading very slowly.

Hi, We are using Bluehost. This is wordpress hosting server. Could you upgrade hosting server? We tested w3 total cache plugin and it’s working well.

Hi, You should overwrite woocommerce template files or use the following plugin: https://wordpress.org/plugins/no-captcha-recaptcha-for-woocommerce/screenshots/ You can find the template files in porto/woocommerce/myaccount folder.

Thank you.

Thanks for your interest in Porto.

Unfortunately, there’s no discount service on themeforest sales.

Regards, SW-THEMES

Please contact us through purchased account.