23226 comments found.
When I update success new version, I have a prolem: counter not set color yet. Old version is white color. I create new test counter (front page), It’s gray color. How to fix it ? Thank you.
Please edit again the ultimate addons stats counter. You should select the color in Typograph tab. Regards.
Yes, default color is Black, I’m choose White, but it’s show Gray
. I’m set default color (Black), it’s show Gray, too.
Hi, Could you check again after remove this shortcode and add & edit again? If it’s not fixed, please send me wp admin and ftp accounts. Let me check.
Yes, I tried: create new ROW, add new counter, ... edit old counter, set color, etc, but It’s still show gray. I’m sending you wp admin and fpt accounts now.
what’s result about my problem ?
Hi, I edited again the home page and sent the email.
Thank you.
Just now i install theme but for visual composer , i need activation key, key is not present in theme download file
Hi, You couldn’t activate the license for visual composer plugin and you can use this plugin in porto theme. We will embed again this plugin in porto theme if update. If you want to activate the license, you should purchase this plugin on codecanyon.
Hello.. I have setup one of my sites using SSL and after that i can not view Quick View. I get this message: The requested content cannot be loaded. Please try again later.
Brgds Rune
Hi, I think the quickview ajax url is redirecting. Please send me wp admin and ftp accounts. Let me check the issue.
ftp and wp admin access sendt, thanks.
It seems like it is a language problem, it works with standard english but not my secondary norwegian language.
Hi, I checked and fixed the issue. Please check your site.
Looks good.. Also fixed in latest version or was the problem with my setup? PS.. Cold not update visual composer in your latest version. Thanks
Hi, We uploaded again porto theme. Please update theme again. Please deactivate and delete the visual composer plugin in Plugins. Please install and activate again in Appearance > Install Plugins. Regards.
Hi there, Still haiving a Issue with my purchase KEY: Incorrect Purchase Key. Read FAQs – Welcome to Brainstorm Force Validate your purchase keys and get eligible for receiving one click updates, extensions and freebies.
Hi, You couldn’t activate the license key and you can use this plugin only in porto theme. If you want to activate the license key, you should purchase this plugin on codecanyon. We will embed again always in porto theme if this update updated. You can update this plugin after update theme.
HI there, Brainstorm Force & Ultimate Addons Settings for this plugin came with the porto theme? when i purchased it .. but eve the Visual Composer i cannot Activate? come please
why cant i activate any of these plugins with your purchased license theme
Hi, We purchased the extend license of these plugins. We can embed these plugins only in the theme and can’t provide the license code. This is envato policy. You can use only these plugins in porto theme. If you want to activate the license, you should purchase on codecanyon. We will embed again the updated version of these plugins in porto theme if the plugins was updated so you don’t need to activate and can use.
Hi, i have a frustrating problem, this is supposed to be a responsive site. How come whenever i use different computer, for example, i am designing the master slider on this site with a 15” screen, and everything looks perfect. However, when i view on an 11” screen, everything just went haywire. All the text were positioned differently.
How do i solve this?
it seems like it is a chrome issue. I must zoom in and out before everything comes to place.
Please check the min height option in slider settings.
Hi, I updated 2.6 Porto, but portfolio view is changed. How to change old view? New version, name writing on the portfolio item pictures. Is there a setting fix?
Please configure Grid View Type to Full Width in Theme Options > Portfolio > Portfolio Archives.
Thanks for answer but it’s not change. 2.5.9 version portfolio grid—mouse hover -> after show item name and category but now 2.6 portfolio item name and category show first. ?ts fixed. I viewed portfolio archives and choose full width but not change.. how to change?
Please check after regenerate default css in Theme Options > Skin > Compile Default CSS. If it’s not fixed, please send me wp admin and ftp accounts. Let me check.
i send, thank u.
Is there a difference? Have you reviewed? I chose full width, this time space between the elements disappeared
I sent you email.
My problem continues…
my problem is resolved. Thanks for your attention!
It looks like Visual Composer has had another update to 4.9
Your update says it is for 4.81. When will you update again please?
Hi, We are testing this plugin in porto theme. We will embed again in next release.
Hello. I use the header type 1 for my side. Ive taken the search to the top header. Please take a look on my site: argosretail.de How can i get the search fully responsive? Many thanks. PS:The new sticky header logo function is great.
#header .show-menu-search .searchform-popup {
position: relative; margin: auto -15px;
}
#header .header-right.search-popup .searchform {
left: auto;
}
@media (max-width: 991px)
#header .show-menu-search .searchform-popup {
margin: auto 0;
}
}
@media (max-width: 767px) {
#header .header-top {
display: block;
}
}
@media (max-width: 480px) {
#header .header-left .searchform-popup, #header .header-center .searchform-popup, #header .header-right .searchform-popup, #header .header-left.search-popup .searchform-popup, #header .header-center.search-popup .searchform-popup, #header .header-right.search-popup .searchform-popup {
position: relative;
left: 0;
top: 0;
}
}
Hey, many thanks for this code. It works like a charm. Thanks!
Hi, I’m trying to get my footer to look like your footer 3 option, but it won’t work. I’ve updated the most current Porto, I’ve cleared the flush, and still no matter how many times I select footer 3 it stays on footer 1. Can you help? http://shop.survivingtheoregontrail.com/
Also the menu bar no longer shows the custom font “schoolbell” even though I have it selected in the Porto options
I was able to figure a custom css code for the schoolbell font so never mind the menu bar. Just need help with the footer settings.
Please add the widgets only in Footer Widget 1, 2. You shouldn’t add the widgets in Footer Widget 3, 4.
It’s still not working. I removed widgets from 3&4. I even selected a new footer, saved and then went back to the footer 3 and saved, hoping it might refresh it. Then I Flushed the Cache. But it’s not working. Can you help? http://shop.survivingtheoregontrail.com
Please add the widgets in “About Us” block. “Shop Admin”, etc
Perfect! I LOVE IT, thank you so much!!! I’m so proud of how it’s coming out! Thank you for your help!!!
Should i update woocommerce plugin before the next porto’s theme update?
Please update both of them together. Which one in advance is not important.
I bought this theme 2 weeks ago and discover now how much are HUGE the customizing possibilities. I don’t miss my 59 $ ! Really a bargain. The examples designs are also much helpfull. Happy customer ! 
Hi, we purchased this theme a couple years ago (Porto Multipurpose Responsive WordPress Theme) and It got deleted by the author. Now I see the same theme here and I can’t download. Why I’m not able to download if I already purchase it?
The original Porto wordpress theme was removed permanently due to lack customer service, and this is completely new different with old one. You should contact the author Spyropress to get support for previous version.
Hi, I just updated the theme and I don’t see the “mobile panel close button”.
Hi, Please check after regenerate default css files in Theme Options > Skin > Compile Default CSS or after refresh web browser cache.
Hi,
We Hope you are doing well. You have left 1 star review for Porto 2 months ago. Is it possible for you to change it to 5? It would encourage our work a lot. If you get any issue with Porto, please do not hesitate to contact us as we are here for your help.
Hope you will cooperate with us and do not want to let us down our hard work and all efforts of day and night for all our valuable customers.
Thanks
Hello,
Since i bought this theme i noticed it’s really slow. I have checked it up on pingdom.com and noticed https://shawls4you.nl/winkel/?wc-ajax=get_refreshed_fragments is causing the slow page load time. What can i do about it i tried everything on the forums.Kind regards, Gerard
Hi, This ajax call will be load when see the site firstly and after the products to the cart. When you see the site secondly, will be load this ajax call. We fixed mini cart ajax call in new version. Regards.
Can you guys please help me out here. pages take 7/8 seconds to load. I really need a fix
Hello i installed the plugin but it dosn’t seem to help at all. pls help me
Did you enabled the browser cache? I don’t have another solution. You should remove the following string. For example: ”?6da23d” in https://shawls4you.nl/wp-content/uploads/2015/10/Tibetaanse-Omslagdoek-Creme-Wit-Grijs-46x90.jpg?6da23d Please check again the cache plugin options. You should remove the buster code. Please reference https://wordpress.org/support/topic/how-to-remove-query-strings-from-static-resources
Facebook sharing has issues Shared picture looks different !!
te?ekkürler…
Sorry, what do you mean?
share issue continues SEO plugin not helpful
Hi, Sorry, I don’t have a solution. I checked the wordpress forums and find this solution. When edit the product, did you enabled seo?
yes but active 
Hi,
The product and sub-product categories have the description text inside the thumbnail. Is it possible to show this text NOT inside the thumbnail but UNDER the thumbnail?
Thanks
It’s possible. You should customize woocommerce/content-product-cat.php
Is this not a Theme issue? Because standard in Woocommerce the text is beneath the Category Picture Items and not inside the picture.
My PHP language is not that good as you have
Can you help me a little bit?
<div class="thumbnail">
<div class="thumb-info">
<?php
/**
* woocommerce_before_subcategory_title hook
*
* @hooked woocommerce_subcategory_thumbnail - 10
*/
do_action( 'woocommerce_before_subcategory_title', $category );
?>
<div class="thumb-info-wrap">
<div class="thumb-info-title">
<h3 class="sub-title thumb-info-inner"><?php echo esc_html($category->name); ?></h3>
<?php if ( $category->count > 0 ) : ?>
<span class="thumb-info-type">
<?php echo apply_filters( 'woocommerce_subcategory_count_html', ' <mark class="count">' . $category->count . '</mark>', $category ) . ' ' . __( 'Products', 'woocommerce' ); ?>
</span>
<?php endif; ?>
</div>
</div>
</div>
</div>
To:
<?php
/**
* woocommerce_before_subcategory_title hook
*
* @hooked woocommerce_subcategory_thumbnail - 10
*/
do_action( 'woocommerce_before_subcategory_title', $category );
?>
<br /><br />
<div class="thumb-info-wrap">
<div class="thumb-info-title">
<h3 class="sub-title thumb-info-inner"><?php echo esc_html($category->name); ?></h3>
<?php if ( $category->count > 0 ) : ?>
<span class="thumb-info-type">
<?php echo apply_filters( 'woocommerce_subcategory_count_html', ' <mark class="count">' . $category->count . '</mark>', $category ) . ' ' . __( 'Products', 'woocommerce' ); ?>
</span>
<?php endif; ?>
</div>
</div>
And add custom style.
A little bit late but thanks ! It works perfect.
Hi, What does the update do ?
Ultimate addons plugin updated yesterday so we are testing porto theme in this plugin. Almost done. Will be approve tomorrow.
Hello, thank you for nice template. Just yesterday I bought it. I have one problem on main page there is not showing big slider. There is a note Invalid slider ID or alias. Could you please help me to fix it? Thank you
We fixed this issue in new version. Will be approve today or tomorrow. Could you check after update theme and update the embedded plugin (master slider plugin, etc)? Regards.
thank you. I updated for new version but it is still same problem. Could you please check my website www.loksebratislava.sk to find where is wrong? Many thanks
Hi, Did you updated master slider plugin? Could you import demo after install fresh wp? We updated dummy data. If it’s not working, please send me wp admin and ftp accounts. Let me check.
Hi, i sent you an email via support with wp admin and ftp account because i tried install fresh wp but it didnt help. Thank you
Ok, we will check and get back to you via email soon.
hi, looking for translate the “search” in the breadcrumb of search result page.
Could you translate default po file using POEdit tool? You can reference https://make.wordpress.org/polyglots/handbook/tools/poedit/ You can change manually inc/functions/layout/breadcrumbs.php page-title.php files
Hello Theme is very nice. We used for the http://www.fpctest.com/. Here is one problem.. On top Main Menu getting problem of alignment.. If subpage we are going to add the Main Menu..It’s getting correct position.. Here is the URL of the screenshot.
http://www.fpctest.com/menufix.pngThank you, Vik
Hi,
Please check after add the following style in Theme Options > Skin > Custom CSS:
.mega-menu.show-arrow > li.has-sub > a:after,
.mega-menu.show-arrow > li.has-sub > h5:after {
margin: 0 0 0 4px;
}
We will fix this issue in next release. Will be approve soon.