2095 comments found.
Hi guys, I’m truying to contact the item support but the link is offline. Regarding my problem, I would like to enable the front end editor with visual composer. Have edited the vc functions php with removing the following text<?php vc_disable_frontend(); ?>. But after removing the line of text I can’t login to wordpress anymore. How can I solve this problem?
Hello ottohoman,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience. 
Have a nice day!
Kind Regards,
Tranmautritam Team
Hi there, I just check Support site, it will be back soon. I will let the dev team know your question so They will catch this then reply to you asap. Sorry for this inconvenience!!! 
All the best,
Tranmautritam
Your demo doesn’t have the comments on the pages but it does have them on the posts. How did you do that?
Hello again,
To do this :
- Go edit any of your pages
- click on screen options ( screenshot )
- check discussion box
- scroll down and uncheck allow comments and trackbacks ( screeshot )
- update the page.
You can do this for all pages more easily, check this video : Video link
Do not hesitate to contact us if you have other questions. Regards
Hello, I want to write a text in the footer that spans the all width of the page. But if I configure the footer to 1 column, the text appears in the middle of the page but not fill the row. Regards
Hi jaitruse,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice Sunday!
Kind Regards,
Tranmautritam Team
Is this theme compatible with WP 4.4? Any known issues?
Hello,
We made some test and currently only have problem with the accordion icons.
An update for the 4.9 version of the visual composer and wordpress 4.4 should be available soon.
Regards
Hi,
How do I have the background of the contact form and social media area transparent as it appears on Creative One; http://thefoxwp.com/creative-01/Thanks
Hello Juvo,
You can change the background color and alpha when using the Contact form module from the visual composer.
If you need more help please contact us on our support forum
Regards
BUG Thefox Carrosel Widget sidebar do not correct.
Hello talegal,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
Hello friends. Help me please. How I can completely disable the menu in mobile version? I do not want to display the menu icon in the mobile version.
I disabled in the menu section of wordpress. For the mobile version menu left without any menu, ie empty. But you still see the menu icon and when touched displays the empty side menu in the mobile version.
Hello themetecnicaforrest,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
Hi again, some time, it seems it’s very very slow ! i have check my site from other ISP and hosting, but some times it’s really slow… is there any outhosted documents like googlefont and etc. ? can we localized them ? thank you.
Hello MohammadRasti,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
hello i have some problem with this skin, 1- when i use more than one blog (like Blog “Grid Trending”) on one page, if you click on second blog “Load More” Button, it will load first blog post not second, how we can solve it ?
2- when i use masonary Blog, it shows all codes of visual composer on page, it’s false ! how we can solve it ?
Hello MohammadRasti,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
Hi,
I would like to know two things: – The demos bring your original images (only for the purposes of visualization, not for commercial use). – It is possible to set up a list of posts, with whole post and not just the excerpt?
best regards
Hi Frademan,
The demos images are only for visualization, you would need to buy the images if you want to use it.
For the list of posts, it will depends on which blog type you use, for the classic blog you would be able to show all the blog posts and not only an excerpt.
Do not hesitate to contact us if you have more questions.
Regards
Is upgrading to Wordpress 4.4 safe?
Hello,
We made some test and it should be ok, but you may want to wait for our next update since it has been release for only a few hours.
Regards
Hi i needed to business-02 ,How to import all demo pages
Hello go4download, thanks for purchasing Thefox!
You need to import the demo please check the documentation : demo import
If you need more help please contact us on our support forum.
Regards
Hi,
Just wanted confirm, if we purchase the theme, will we get the images and videos shown in the demo?
Furthermore, will we able to get all the templates mentioned in demo or we will only get one demo based on our selection? kindly confirm.
Regards, Sam.
Hello Sam,
If you purchase the theme, you will be able to import all the templates mentioned in the demo ( all the pages and content you see in the demo ) but the images and video that need to be purchased will be replaced by placeholder.
Do not hesitate to contact us if you have other questions.
Regards
Hi there,
Great theme! I’m wondering if there is a way to remove the title on the portfolio thumbnails when you hover? I’m currently using the Chico overlay type. Also, I’m want the portfolio thumbnails to link to external pages (not their respective portfolio pages on the site).
I tried adding this to my css which did remove the title on the hover, but it also made the thumbnail unlink to its external page. Any help would be appreciated!
.element figcaption{ display:none !important; }
Hello, sorry for the late reply.
You can use this custom css :
.rd_hover_chico .element figcaption p, .rd_hover_chico .element figcaption h2 { display:none; }
Also to make link to external page, first make sure you are using the latest version of our theme 1.34, then go edit the portfolio post and scroll down until you see the portfolio options, there you can add an url to make the post link to external page.
Next time please contact us on our support forum so our dev team can reply to you directly.
Do not hesitate to contact us if you have other questions.
Regards,
Kindly Help
I had installed fox on my domain it is working fine but I also tried to install it on local host but I am getting this error
Fatal error: Call to undefined function vc_set_default_editor_post_types() in C:\xampp\htdocs\wordpress\wp-content\themes\TheFox\functions\vc-functions.php on line 31
Kindly help me quickly
Thanks
Hello Wildstar,
I am sorry but we only provide support for verified buyer.
Could you please create a ticket under “Thefox” category on our support forum so we can verify your purchased our theme and then our support team will help you.
Regards,
I know how to disable comments all around in wordpress -but since the update “Add a comment” is on EVERY page including the Home Page and you tell people how to disable all comments. Why would anyone want people commenting on their Home page? I just don’t understand how your team would even assume that is a feature that anyone would want.
Hello Mookyjooky,
We had several request from people that wanted to use comments on their pages, so we added the option to be able to enable the comment on pages if needed.
Sorry if you had to do additional settings to disable comment from your pages.
Regards
That is totally fine – but adding as an additional feature or a checkbox at the bottom of the edit of the page would be the way to go about this… not crippling every site made with theme with unwanted garbage at the bottom. Now you have to choose between a common feature of wordpress or have your home page look like garbage. Please repair this in the future – most themes with pages that have comments have it as an additional checkbox to disable or enable it in the edit. Or remove it.
Also, why does your own demo not have the comments on the home page but in the posts? Is it not updated to latest update?
Hello,
You can disable the comment from the page, you have an option to enable to disable the comment for each page.
Our main demos is using a special version of the theme which has demo options panel, also the page comments are deactivated.
Regards
im uploading an image and i get this: Test Home Test
Fatal error: Call to undefined function vc_map_get_attributes() in /home3/roberto/public_html/jefesenpijama.com/wp-content/themes/TheFox/vc_templates/vc_single_image.php on line 27
Hi robertoortega,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
Holy Christ! GTMetrix says oh-oh..
Look this and tell me how to improve this, thanks!
https://gtmetrix.com/reports/thefoxwp.com/QMr9grfIHello,
Please check on our latest demo : http://thefoxbusiness.wpengine.com or you can directly see the result here : GTmetrix Our main demo use the first version of theme and is not updated.
Do not hesitate to contact us if you have other questions.
Regards
I’m a friend of China, English is not very good, excuse me, I bought, I thought I buy with pictures of the same thing, only framework. In fact, I was flush with the inside of the banner of beautiful pictures to buy, no results, I think you are not able to the original graph to send me, thank you!
Hello,
I am not sure to understand what you want use to send you but first it seems that you didn’t bought our theme.
Regards
Very impressive theme. I like it and i’d definitely recommend it (PS: Support response a little slow but i don’t know; can be the time difference)
Hello Foxmuld3r,
Thanks for the kind words,glad you like our theme, sorry if you felt like our support response was a little slow.
Do not hesitate to contact us if you have other questions.
Regards
