Hi could you tell me how to remove Product Info in Flatsome theme. I type content o lot for SEO But don’t want to show in single product page. Thank you so much

Hello! Hopefully Search by product categories feature will be available in the next version. it is really necessary. like http://i.imgur.com/cfuCUJ3.png Thanhs!

Hello!

Pre-sale questions:

I want to create a page with a filterable portfolio of YouTube videos. Is that possible? Does the thumbnail image from the video show up in the portfolio grid and on the single item page?

I would also like to sell videos for download using WooCommerce. Can I have a teaser video be a product in the shop?

Can I use self-hosted videos? Can I use videos hosted elsewhere, such as Amazon S3 or Wistia?

Thanks for the assistance!

How do you enable infinite scroll on the product page?

Hi, i’m just gonna repost again, please help:

I’m trying to change the border color of the Social Icons from the Header. The Header and The Social Icons almost have the same color.

I’ve seen comments from last year saying it will be configurable in future releases. Well, I’ve just downloaded & installed the theme and i don’t see an option for that.

Anyhow, i’ve tried the solutions mentioned before but nothing works. Please guide me how to do it correctly.

Thanks.

Hey,

I want to insert the product lookbook and want to show 20 products. But it only shows 8 products? How can I solve that.

Cheers & Greetz

When users apply a coupon on the cart page and hit “enter”, the coupon is not applied. Coupons are only applied when users click the “apply coupon” button. Many users intuitively hit enter. Please ensure that both methods work – hitting “enter” and clicking the “apply coupon” button.

Hi there, I´ve added today the revolution slider (newest version) but there seems to be a conflict with your theme. Because you can only scroll down when the mouse is right on the left scroll bar. When the mouse is on any area of the slider it stops scrolling down the page Any ideas?

why all the icons cannot show up? I have this kind of problem.

I am currently having a nonsense exchange with your support (by email). Maybe I will have more chance here as this is just getting ridiculous.

The problem is with “ux_product_categories” shortcode that displays empty categories even when setting hide_empty” attribute to “1”.

For instance [ux_product_categories number="20" parent="0" columns="4" hide_empty="1"] will display empty categories which is obviously not what one would expect.

I rapidly checked the code for that specific shortcode and, unless I missed something, it looks like the “hide_emtpy” attribute is never used to discard empty categories.

I just don’t understand the reason why I just keep having your support guy trying to prove me wrong instead of just creating a fake category and test this shortcode (used on various home pages in your demo)?

Things should be really simple: Either the shortcode is working on your side (meaning it does not display empty categories) and I must be doing something really weird – or it’s not working (meaning it displays empty categories) and hopefully you will provide a fix that should really not be that difficult to implement (something like checking $category->count).

Hi, i’m trying to change the border color of the Social Icons from the Header. The Header and The Social Icons almost have the same color.

I’ve seen comments from last year saying it will be configurable in future releases. Well, I’ve just downloaded & installed the theme and i don’t see an option for that.

Anyhow, i’ve tried the solutions mentioned before but nothing works. Please guide me how to do it correctly.

Thanks.

Hi Guys! I couldn’t upload the dummy content. Could you please let me know on what could be the possible issues and how to resolve it? The site just shows an error. Thought it was the space but even after upgrading the RAM it shows the same error. A prompt help would be appreciated.

Hi, I can see that you have drop down for languages in the top menu on the demo site. This did not come over with the demo content. Can you please let me know how to install such a drop down. Thanks

HI, how can I reset flatsome theme to the default settings please.

Hello UX,

Is there any way in which we can make the ux_featured_products slider load the images in a random order on each load?

Thanks

I notice that the new child theme has no reference to ”@import url(”../flatsome/css/foundation.css?v=2.2”);” like the one I’m using. Should I snip that line from my child themee?

I was getting some errors after updating wordpress and plugins. I bought the theme again, updated the theme and it fixed those errors.

But now, paypal works fine, but Stripe goes to complete order and grays out like it is thinking and never advances to complete. The credit card is charged though. So a customer this morning checked out three times (and was charged three times).

Also, neither payment sends the customer or me an email anymore (but it used to before the update).

Any suggestions?

Can i show more than 9 upsells and change thumbnails siZes? Id creare a child theme but i dont know how to do it

Fantastic theme! I got a question though:

How do I disable the change from “Add to Cart” to “View Cart” below the product in grid view once the customer clicks? I want the customer to be able to add quantities >1 in the grid view already.

Or is it possible to have a +/- Box next to “Add to Cart” just like in the Product Detail View?

Thanks in advance!

Where (or in which files) do i edit the social sharing annotation? Thanks

Going to translate it. Everything else is ok.