8194 comments found.
Is it possible to have the homepage slider images link to other URL’s and not open a lightbox? Thank you in advance.
Hi,
Thank you for purchasing.
Sorry it doesn’t support that.
I’m having a problem with the private galleries. I setup the password but when I go to it on the front end the passwords are not working and if I click in login, it allows me to see the galleries without the password. How can I fix this? Please help!
Hi,
Thank you for purchasing.
Could you provide URL of your password protected gallery please.
Is there a way to get rid of the featured image on the post page of blogs? When I only want to post one picture it appears as 2 because it displays the featured image as well.
Hi,
Thank you for purchasing.
Could you please open single.php remove code line 115 to 129
I did and it and it returns server error
Also deleting that code would eliminate the entire post wouldn’t it? I don’t want the post gone just the duplicate image.
Hi,
I think you might remove incorrect line so it break all functions.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
I’m having a problem when I go into the galleries in the dashboard. I use to see the pictures from the gallery at the bottom of the page, but no longer it’s showing. How can I fix this?
Hi,
Thank you for purchasing.
Please update to the latest version of theme. It should fix your issue.
Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.
All of your settings and contents remain the same.
Thank you, that did fix the problem
You are welcome 
Btw, Could you help us rate for the theme please?
Hello!
quick Pre-purchase question, my client loves the kenburns home style but he want’s that navigation is always visible, is it posible to turn menu always on? Thanks in advance 
Hi,
Thank you for interesting.
Yes I can help change that for you once purchased.
How do I get the music to work? I’ve tried uploading my own MP4 and the music no longer works. Also, is there a way to add music controls so a user can pause the music if they don’t want to hear it as they browse my site?
Hi,
Thank you for purchasing.
Could you please make sure you upload 3 music files formats in Core admin > Music.
That worked! Thank you so much!
You are welcome 
Btw, Could you help us rate for the theme please?
possible change custom background?
Hi,
Thank you for purchasing.
It couldn’t be done using theme admin. However you can edit theme CSS file to change that
Did you know about Firebug a Firefox plugin? http://getfirebug.com/ and here video tutorial http://www.youtube.com/watch?v=tdIk2PztcL0
Or you can use Chrome Developer tool instead. Here are video tutorials https://developer.chrome.com/devtools/docs/videos
It will help you inspect all CSS and HTML elements, really help if you do a lot customization
The main CSS file is /css/screen.css
Hello! I have the theme for some years but now I want to create a video portafolio using videos in my own host. Can I do that? Cause the portafolio just allow me to use videos from Youtune and Vimeo. Thanks!
Hi,
Thank you for purchasing.
Sorry it doesn’t support that option.
Hello I really enjoy this theme but there is something I would like to change.
Is there a way to turn off the responsive menu on the corner? (I think the theme looks great on a PC but on mobile I want to change the menu.)
http://i.imgur.com/Ia2t9Ym.pngI don’t really like it because I think it does not fit the theme, so I want to turn it off. (Im aware it will make the entire menu go away on mobile, but I was already able to create another one just not able to turn this theme feature off )
I found many things on my search for it, but not what I want so I decided to ask.
Thanks.
Hi,
Thank you for purchasing.
So did you mentioned you want to hide menu on mobile then you will add one using you custom code? please let me know.
Hi yes, well Its not my code its just a simple plugin for it called responsive menu ( this one http://responsive.menu/)
It’s very easy to install, and I have to just activate and it works, but them I have 2 menus because I was unable to hide the core theme one, besides that everything work as I want. (So i just want to hide the menu that appears on mobile)
I usually don’t have trouble customizing things or writing code, but this one thing I can’t find.
Thanks
Hi,
Could you provide URL of your site please.
Hello its brutecold.com
I have deactivated the “responsive menu”plugin, but if you would like I can activate it again.
Thanks
Hi do you have any news on this?
Thanks.
Hi,
Could you please open /wp-content/themes/core/css/grid.css find ”#menu_border_wrapper select” add display: none;
Thank you that worked, now will figure out how to make that change work on a child theme.
Hi,
Could you please open style.css of your child theme and add.
#menu_border_wrapper select
{
display: none;
}
I did that but for some reason it wont work. It works if I change on the grid.css, but not if I add to the style of the child theme.
Hi,
Please try.
#menu_border_wrapper select
{
display: none !important;
}
Hi,
Now its working!
Thank you for all the support and patience on this.
duplicated post.
You are welcome 
Btw, Could you help us rate for the theme please?
I have given 5 stars some time ago already 
(Its on the downloads page that I do it right?)
Thank you very much 
Hi,
I seem to have a problem with editing galleries, I can add photos without any problem but de-attaching them from a gallery doesn’t work. In the backend it shows detached but it still appears in the gallery.
The only way to remove it from the gallery is to delete the image. This is very annoying because when the image is used in multiple galleries then I need to re-upload the image to those other galleries as it’s deleted.
Is there a fix for this or am I doing something wrong?
Thanks.
How do I update this theme? This link doesn’t work http://support.themegoods.com/?knowledgebase=how-to-update-core-theme-to-version-3-0.
I haven’t updated since i bought this theme in 2013.
Hi,
Thank you for purchasing.
Please update to the latest version of theme. It should fix your issue.
Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.
All of your settings and contents remain the same.
When posting my website link on facebook, it won’t product a preview image, but defaults it to a generic image. I used be able to post my website, and would post the preview of the website, and it would show my logo, and now it no longer does that. :/ I can send you screen shots to explain it better if you want.
Hi,
Thank you for purchasing.
Could you provide URL of page which has issue please.
Hello! Isn’t there a DEMO version to try it first, if it does fit my needs???
Hi,
There is demo site you can test before purchasing. But it doesn’t have trial version.
Hello, the mirror effect on the homepage (imageflow) doesn’t work on my website. The space below my pictures is just white. When I right click on background + inspect element it says opacity = 0 but it should be 0.1 (as in the live preview of this theme) How do I change this?
Hi,
Thank you for purchasing.
Could you please open Core admin > Blog Portfolio and make sure “Enable/disable image reflection” is enabled.
Is there any chance to have the full screen slider touch ready for mobile devices?
Hi, i have just downloaded CORE v5.5.3 and want to update my old version v3.5 which i had bought in 2013 i think. Heres the question. how do i update the theme with ought just replacing all the files and will it overwrite all the changes i have made? thnx
And i just noticed after updating wordpress that i can’t see the pictures in my galleries any more in the back end of the theme..will that b fixed with the update? thnx
Hi,
Thank you for purchasing.
If you didn’t edit any theme code.
Please update to the latest version of theme. It should fix your issue.
Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.
All of your settings and contents remain the same.
Pre-purchase question. Lets say that we are on flow dark style, can we make something that under the photograph to write something like the name of the photographer?? If not i would like you to make it for me after the purchase of course that will be tomorrow cause its very important.
Nice theme btw 
Hi,
Thank you for interesting.
From your requirement I would recommend this theme instead http://themeforest.net/item/photography-responsive-photography-theme/13304399
actually im only interested in this theme and i wouldn’t mind making this on my own but in any update my edits will be lost?!
Ok I can help guide you edit it so it can displays image title under flow gallery.
hey theme goods, i have your theme for a longer time now and love it. but since e few days it ist not possible to see the pictures in the gallerys or in the mediathek. if i upload a pic, you cann see it in the official site but not in the konfiguator. nothing to see or to change or to delete
Please login with your purchased account.
not possible, cause it was an account of an friend who is website programmer. dont have any contact anymore
Does Core support Child themes? I’ve tried creating a child theme a few times and I keep getting errors. Every time you release an update I loose my work. It takes me 10 – 20 minutes to get the site back up again. I loose my logo, my copyright info the order of my pictures the menu items and the font choices. A child theme works on all my other websites and prevents these things from happening.
Hi,
Thank you for purchasing.
Could you please open /wp-content/themes/core/functions.php remove code at line 942 here is code to remove.include_once(TEMPLATEPATH . "/default_settings.php");
Thank you!
Will this help with the creation of a child theme. I think I read earlier in the comments that you were going to add support for child themes in an update. Has that update happened? If not can you tell me if I’m supposed to update all files except function.php when an update is released.
Thanks Ben
Hi,
Yes it’s already support child theme. For safety update.
Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.
All of your settings and contents remain the same.
Can you explain why my site looks like this after following the video instructions?
http://www.mirigal.com/wordpress-v1.0/Hi,
Thank you for purchasing.
Could you please try to install and run this plugin https://wordpress.org/plugins/regenerate-thumbnails/ to see if it fixes the issue.
Thanks for the quick reply. It worked. I have my pages set to 3 columns and the images are perfect squares. I ran the re-gen and they are still squares. Is there a way I can manually change the image sizes? I tried in the theme functions but that didn’t work.
Hi,
Please open functions.php at line 26 change size of gallery_3 image. For example.add_image_size( 'gallery_3', 180, 160, true );mean image at 180×160px then run this plugin https://wordpress.org/plugins/regenerate-thumbnails/ again.
The images still appear in either portrait or landscape. http://miriamazoulay.com/ I want them all to be portrait 250×375 I have changed the functions.php file and run the regen plugin but it still messes up the page.
Hi,
The page you provided is custom page you created. It’s not standard gallery template of theme.
Sorry, it needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support.
If you’re interested in hiring a developer for building out this custom features for you, we highly recommend to check out: Envato Studio
I followed the instructions and I still get the mismatched images. http://miriamazoulay.com/test/ The only modifications I made were to get rid of the title and sidebar. This would have no baring on the images themselves.
What I did:
Galleries > add new > publish
Pages > add new > content gallery > Test 1 > Page Attributes > gallery 3 columns > publish
Hi,
You have changed many places on theme code sure. If you compare your site http://miriamazoulay.com/test/ and standard 3 columns theme layout http://themes.themegoods2.com/core/gallery/3-columns/
They are totally different.