732 comments found.
rtl supported?
No sorry :/
My loading icon wont stop!
Hello, if you used the support forum or the email support, we will get back to you soon. As described in the manual, we prefere to offer support in the support forum to create a knowledge base. Anyway, if you have issues with the preloader, please disable the preloader plugin, maybe your server doesn’t support it. Please use the above methods to contact us for further issues, thank you very much!
hello there. I purchased this teme a while ago and while it’s great and just what I need there is one thing that I cant seem to solve. When I make a video gallery on a modular page the thumbnails for the videos are very slow to load (10-15 seconds). I have a super fast connection so it can’t be that. I just wondered if this was a common issue and if there was a simple fix.
Once the thumbnails for the videos do load you can’t click on them because the overlay goes all the way to the top.
Hello! Do like this: upload your own image as thumbnail for videos and make it less than 50k, you simply uploaded images that are too big, make them around 1600×900 to fit all screens and compress them with photoshop “Save for web”
I’ve just done this but it doesn’t make any difference to the loading time. any other ideas?
Hi, we have made a preformance improvement in latest theme version, publishing it later on today in few hours. You’ll receive a nitification from Envato when is available, thanks!
Hello. I haven’t received anything from Envato. Can you tell me where I am to get the update form?
Thanks
Hello! We published an update yesterdsy and sent normal envato communication, by the way you can always access to the new versions even without email at themeforest.net/downloads. You get unlimited updates included. Thanks!
Help.)) Scrolling does not work properly on the home page: http://eqx.me/ demo site is working correctly: http://qantumthemes.xyz/vice/ please help to make as well as on the demo site: http://qantumthemes.xyz/vice/ Thank you!
in support to the forum wrote, but the answer is no …
Hello! Sorry we are installing optic fiber and we had internet blackout couple of days. Go in Edit of your modular page, and check disable fullpage.js to obtain the result that you want. Thanks!
Great, works, but fails the horizontal sliders – Podcast, Chrome, on your demo also not working…)
Hello! The top of the module must be in the screen to allow the module be active and scroll. If a new module enters in the page, it will be the new active module. The arrows works like this, as this view of the site (without fullpage) is already an alternative introduced for who didn’t like the FullPage.js, but the theme is actually based on that jQuery plugin…
Hello! don’t work hands on demo http://clip2net.com/s/3rN5jfw
Is very strange we have the bug online but not in local. We will find a fix in ew hours, thanks!
Hello! Glad to say that the issue is fixed, you can test it in our demo site http://qantumthemes.xyz/vice/
Please remember to delete the browser cache.
We also made a small improvement in the Events module, showing now an icon when closed. Also the Contact Form 7 button color in Firefox has now been fixed.
Thank you again for your help in pointing out this! The help of people like you is what makes the theme improve and become more amazing every day! Thanks! I’m waiting for your feedback before distributing the theme, I can send you a beta via email anyway if you write us to the support address. Thanks!
Hello again, wanted to let you know we published a new update which includes many fixes and other new functions. Thanks!
is it possible to loop mp3 on the release module?
Hello! We will implement the function soon, thanks!
hey..really nice teme…but guys its like a month that im waiting for the full activation of the website…what is going on???
ps: i do have an issues on the artist category i i have more then one and i clik on the artist category on the footer it does shows me only one artist! (i hope it will be fixed with the new version! and the map on the infinite main page it is stock so if u scroll down wen u land on the map u cant go up or down and u have to use the small menu on the left)
tnx guys amazing product! *

Hello! Please open a ticket on the support forum because is impossible to give all these explanations here. Please reach the forum at http://qantumthemes.com/helpdesk/ If you already sent a ticket, we will answer within a day. Thank you!
Quick question – I’m noticing that playlists do not retain their settings when Ajax page load is set to “disabled”. Any additional songs (apart from the latest release tracks) are lost when switching pages. Is this expected behavior? I’m having a conflict with displaying a YouTube playlist player when Ajax page load is enabled, so am trying to figure out a workaround. Thanks!
yes sure is the reason shy ajax exists, no other way to do so, sorry. How are you putting youtube playlists? Try to simply link to the playlist and see if the auto embed works, as it is compatible with ajax. Thanks!
Hi, my home page isnt working properly , it keeps automatically scrolling back to the top, and it stops at the photos tab when scrolling down and doesnt allow to scroll back up or down, everything else is working fine but thats the most important page.
Please use the support forum as explained in the manual, seems a complex question to answer here, thanks! If you already wrote in the forum, you’ll get an answer in the next 24 hours. Thank you!
what support forum? and what manual … so lost could you post a link that leads to the support forum so i can get this solved … its all i need to work but its the most important page.
Hello, when you download the product it comes with a manual and 3 readme files. Please download the full package from Themeforest and not only the theme file. You need to read the instructions carefully as is a huge theme and need some infos to enjoy all the cool functions. The manual is also on http://qantumthemes.com/manuals/vice All is explained there but in the product package you have few short txt files which will help you fast in setting up and updating.
Forum is in http://qantumthemes.com/helpdesk, but as you will see in the manual, we won’t answer to questions that are explained in the manual, as nobody reads the instructions and all the people asks for the same things otherwise. Thank you and have a nice day!
All I have is soundcloud tracks. How can I get them to autoplay on the player
Hello! No they can only be displayed in the single release page if the mp3 sample is missing.
looking forward to the update, thanks.
Just published, will be out in few hours
Excellent, thank you!
Hi, I have entered the Myspace URL in the Artist Settings page,but , Myspace icon does not appear on the artist page . Please advice.
I’m checking, thanks!
Hi,
If I press the share button, sample: Facebook share, right at the top. I see there is a standard description text for the website and a demo image.
Were can I change this?
The website adres is http://www.djsolveq.com
Thanks,
Wesley
Hello, this is because of the ajax loading. We already updated this in the new theme version out in about 24- 48 hours. You will be able to re-download and update the theme as soon as it comes out, thanks!
Hello,
I think this is by far the coolest music theme I’ve seen. However, I looked at the responsive settings of the theme on Safari using Develop>> Enter Responsive Design Mode>> and I noticed that the titles of the text were too big to fit on one line and often went to the next. Would there be a way to fix this?
Thank you!
Hello! Massive responsive updates coming with the new theme version in around 48 hours! Thanks!
How do I get rid of the bottom footer completely in the Vice Child Theme. It has too much of a space left at the bottom of each page.
Hello, copy footer.php in the child theme and delete this:
<?php get_template_part( ‘part’, ‘footerwidgets’); ?>
We will attempt to try this but assuming you are saying delete what’s below and add this “footer.php”
Where is this also located as well as we do not want to remove the wrong line item
Does having the footer help for better SEO. We just want to know before removing this feature
Hello, I think we already answered your request on the support forum. Please don’t post support requests here as we can’t handle them properly. If you still didn’t have an answer you’ll have it within 12 hours. Thanks!
Hello. This is a really nice theme but I was wondering if there are any options to add a css animation instead of a youtube video?
No i’m sorry, we will add svf animations in our new theme out in 3 months
That would be so awesome.. I’ll be the first to buy it.. You should include it in this one too.. An interactive svg animation background. It would be the ultimate ‘must have theme’.
Thank you for the advice!
Hi Qantum.. Did you add the interactive svg animation background to the new update?? Can’t wait for that function..
Hi, can’t say that for sure now, thanks!
Why not?? Is it hard to add this feature?
The theme is already too heavy to add functions like that, as they are super heavy by themselves for the browsers capabilities… is a performance limit more than anything else.
I just want to add a krpano in the background instead of a video.. Is it possible?
I’m sorry I don’t think is possible, only youtube videos are supported. What is a krpano anyway? Sorry my ignorance I don’t know 
krpano Panorama Viewer. Its a virtual tour viewer. Its like a video player but for virtual tours. I love this theme so much.. If only I could integrate this onto your theme.
I understand… I think it can work, if you want send me an email at info@qantumthemes.com with some integration instructions, and I’ll check for you. Thanks!
Sorry for late reply. I’m still looking around for the perfect theme.
There might be a few other tweaks required. I need a theme like crunchpress’ dynamix theme, bugs free on any device.
Please have a look and let me know. Thanks
Should we use the Vice Theme instead of the child theme. I see it gives us an option for one or the other. I built the site in the vice child theme. Please advise..
Hello, as you may read also in the manual, we offer the child theme as an extra help if you want to customize some files of the theme to change aspects that falls out of the customizer options, add extra css or simply to update more easily. Is suggested to use the child theme unless for some technical reason it gives you any issue (this rarely happens in some hosting providers). 99% of times the child theme is the best choice 
Considering to buy this one, looks brilliant. However, the player is not playing music continuously when using the demo site with my iPhone6. When switching page the music ends. Is it possible to get it work like desktop version does, uninterrputed when browsing the site? Thanks!
Hello! The iPhone browser has some limitations that cannot be override from a website, like is impossible on iPhone to have background videos, but the theme provides a gentle image fallback option. The ajax page load and some functions needs to be adapted to the browser. Generally on Chrome in iOS it works good anyway.
Hi, I just bought this, and I have no idea how to change the background video on the homepage. Can you please tell me at least where the youtube link is located, so I can replace it with my own video? Thanks 
I recommend checking the manual because this theme has a lot of uncommon powerful functions and you can do really unique things by knowing all its features 
Thanks!
Hi,
I was wondering if it’s possible to use the plugin: Social locker with this theme? I want to use it to lock my music from download unless someone likes my facebook page
Hello! You can use basically any plugin, but with some plugins (I can’t really know all of them as are endless) you can’t use the Ajax page loading, as some plugins are not compliant with the ajax feature… Thanks!
What If We Can Set Live Sessions with Nicecast .. ?
Hello, that’s actually far from what we can actually do with a theme, sorry… You can set any mp3 url in the player and as far as your stream has an mp3 url you can put it in the player. Thanks!