Hi UpliftedProductionsLLC,

We will continue conversation there please, no need to write on Comments and on Email.

Thank you for your understanding

Kind Regards,
—Ylli

Hi piesse,

Great news

P.S: Next time please write Kalium questions on it’s comment section

P.P.S: It would help us a lot if you could rate our item on themeforest from your Downloads tab, (if you don’t know how, just open this link)

Thank you!

Kind Regards,
—Ylli

Hi Yilly,

check my starting question, it was related to Aurum and then I wrote that Kalium was involved too.

I will rate them both soon,

thank you

p

Hi piesse,

Wooho nice then, we are waiting impatiently

Kind Regards,
—Ylli

One more thing. My Aurum theme, that I just downloaded and installed on my Wordpress has over 40 outdated WooCommerce template files. Is this fixed soon by an update from you guys or should I do something about it asap myself?

Hi Jussa99,

Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you if we have possible solution

Kind Regards,
—Ylli

Hi there,

Of course you can, these are titles set in Appearance > Widgets, you can easily manage these widgets and their titles.

Kind Regards,
Art

Hi Zach

Actually that is not supported but I will add the support for it in the next update. So here is what you need to do:

Open functions.php from line 40–43 replace those lines with these ones:

require 'inc/lib/smof/smof.php';
require locate_template( 'inc/laborator_actions.php' );
require locate_template( 'inc/laborator_filters.php' );
require locate_template( 'inc/laborator_functions.php' );

So when you create these in your child theme they will be overridden.

This is not very good if you replace those files because we continually change something in these files each update. So the best solution for you to replace the email template for contact form would be this (add this code in functions.php of child theme):

So copy the code you already wrote to modify emails and apply to superfeincreative_contact_form function.

It is better solution.

Best regards

Arlind

Thanks for your thorough and very helpful support. You truly deserve your 5 stars!

Thank you for your kind words

Hi there,

You are using an old version of our theme (2.6) and the latest version for the moment is (2.7), please update theme first.

The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure

Then don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

Kind Regards,
Art

okay thanks !

You’re welcome

Hi there,

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

If you try the site sassyurban.com on a mobile device it is only showing 50% of the site. It almost shrinks the site in half. It works fine when you resize in browser, you ned to go on an actual mobile device to see the error.

Just an update, a plugin I had installed was causing the error. This has been resolved, thanks!

Hi stens,

Glad to hear that the problem is now fixed

Kind Regards,
—Ylli

Hi stens,

Please make sure that you are using Aurum 2.6, and then go to Appearance > Install Plugins and check if there is a new version of Visual Composer that you can update first.

If not, then can you please write us your site URL here on comments first? We need to investigate your site and then get back to you if we have possible solution

Kind Regards,
—Ylli

Well it looks like it has to do when i select “masonry mode” in the shop settings. The second pagination goes away when I turn that setting off.

I am still having issues with lots of blank spaces on the Shop page though, I have tried several things including conformity.js matchheight.js and so on. it seems fairly intermittent but when it happens it can be pretty bad. Any new fix for this I can implement?

thanks

Never mind, finally got conformity working properly looks like it is all good now.

Hi errrrsm,

Glad to hear that you have solved the questions

Kind Regards,
—Ylli

Hi there,

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

Hi there,

Add this to the Custom CSS:

header.site-header div.nav > ul > li:hover > a, header.site-header ul.nav > li:hover > a {
background: transparent !important;
}

header.site-header div.nav > ul > li > a:after, header.site-header ul.nav > li > a:after {
    background: #dab05e !important;
}

Kind Regards,
Art

Thank you that worked!

Hi sweettoothsf,

P.S: If you like Aurum, it would help us a lot if you could rate our item on themeforest from your Downloads tab, (if you don’t know how, just open this link)

Kind Regards,
Art

Glad to hear that

It would help us a lot if you could rate Aurum on ThemeForest from your Downloads tab, if you don’t know how just open this link

Thanks
Art

Also it would be nice to be able to add a section to the Contact page, like a drop down menu with several options. This is just a suggestion though. I believe the contact form is not dependent of any contact7 form right?

Thanks,

Jay

Hi there,

We will look up what we can do about it, the theme does not support Contact Form 7, it works normally but it isn’t styled correctly.

Kind Regards,
Art

Hi sweettoothsf,

To remove outdated files notification on Aurum follow these steps:

1. Download this file: http://drops.laborator.co/1ciu8+

2. Replace it in this directory:

wp-content/themes/aurum/woocommerce/single-product/

We will update Aurum soon, and those warning will disappear

Kind Regards,
—Ylli

Great, I think that worked.

Glad to hear that

Hi there,

Yes, you can add the code in the Theme Options, the footer area for Google Analytics or any other tracking service.

Kind Regards,
Art

Thank you for the fast response!

Glad to hear that creeser

Best Regards,
Art

Ok I’ll only upload it to the main theme!

Thanks a lot

After the update, a lot of our translation in the loco translation for the Aurum theme is lost??

Hi Anette

The problem is that when you update theme languages/ folder contained there will be changed as well.

If you have used Envato Toolkit to update the theme, you will have backup files of previous update, so all you need to do is move language files .po/.mo in languages folder (Except aurum.pot)

I hope you have updated theme via Envato Toolkit and checked “Save backup” of the theme.

Arlind

Hi Sujoym

In the contact page, when you add your coordinates, try this using our own built in metabox by clicking “Add Map Point” and select your location, like shown in the below screenshot:

This way it should work for you.

Arlind

Also I would like to change the ‘out of stock’ badge on the product pages to ‘sold’ please.

Hi Sarina567

To remove related products add this code in functions.php

function wc_remove_related_products( $args ) {
    return array();
}
add_filter('woocommerce_related_products_args','wc_remove_related_products', 10); 

Also, do you mean you want to remove product description tab? If so, apply this code in functions.php:

add_filter( 'woocommerce_product_tabs', 'woocommerce_product_tabs_remove_description', 100 );

function woocommerce_product_tabs_remove_description( $tabs ) {
    unset( $tabs['description'] );
    return $tabs;
}

To change Out of stock label, install Loco Translate plugin, then choose WooCommerce plugin to translate and search for “Out of stock”, change the value and it will be applied to your items.

Arlind

Hi Kasper2014

It depends on what issue you have. Users have reported that Aurum is working in IE9+ so I don’t know why it does not work in your case.

Does our demo looks fine when you view in IE9? It would be great if you can give me a sample screenshot because I am currently using OS X and don’t have IE on my machine.

Best regards

Arlind

Hi there,

We have pushed the new update (2.6.1) today, this update will be up to date with all the plugins and will fix this error.

Please make sure you’ve ticked the Get notified by email if this item is updated option in the Downloads tab, this way you can stay informed via e-mail when the update is ready.

Kind Regards,
Art

Hi there,

Our website is on standby and i still not have received the update .Is there another solution to get the website shop online again without the message error:

Warning: array_map(): Argument #2 should be an array in /homepages/1/d587198308/htdocs/clickandbuilds/WordPress/MyCMS2/wp-includes/category-template.php on line 1158

thanks

Hi

The update 2.7 is released, you can update your site and fix these issues.

Best regards

Arlind