508 comments found.
Hello! I use qtranslate plugin. but, I don’t know how to translate the link “home” in breadcrumbs, and also I don’t know as to translate the search field, and search result page. help me please!
Hello,
Please write us to our support forum. We will help you to do this.
Thank You
It seems I have the same problems as everybody else.
All I want to do is download the Construction version of Tower from your Dummy Data section. Nothing seems to work. I get flashing status bars with 158% on it (!), then it tells me its loaded but nothing happens. The front page looks exactly the same as I started and nothing like any of your templates. Other tries have just stopped at 65 % and then leaves you for ages just hanging. Sometimes the page does nothing when Import is clicked.
Nothing seems to work at all. I haven’t got a clue whether it’s the theme or plugins… I wrote to the email address.
Hello,
Can you please create a support ticket at our support forum? We will assist you with the problem. In most cases this error is caused by server configuration. Try to install php-xml package.
Let us know
Thank You & Merry Christmas
Hi, I sent you emails but they haven’t been answered hence writing here. I’ll try the support forums but I won’t be able to give you logins then. Can you not answer the emails I sent?
Can you please help me to recognize whats your mail?
Thanks
Sure, titled “Tower Theme problems”, sent 24th, 00.45. From Rob. Thanks!
Hello,
We have replied you via email. Let us know.
Best regards!
I have tried twice to register for your support using my purchase code and it hasn’t worked. I need to access your support network because the demo content has not worked and you don’t have a way to contact you on the support forum unless you are a registered user. Having just spent $70 buying your theme I am a bit annoyed that the first 2 things I have tried to do wont work! Please contact me by replying and provide a way for me to get in touch with you to register an account for your support network!
scrap the registration issue, it has now worked on my 4th attempt but the demo content still isnt loading!
Just sent you with email password for Codeless Support Forum.
Thanks
Have to eat my words a bit here, there was a problem with my server set up that just wasn’t an issue before. Code-less not only helped me identify it but helped me find a solution, thats far better support than a lot of developers will give! THANK YOU!
Hi, I have several problems with the theme and I would appreciate your support.
1. I installed the new version of the theme. When you click on a pafe from the main menu you see the page that you chose, but when click ‘??????’ (Home) you see posts from the blog. The same when you click on logo. It means that after you click on a page there is no way to see again the home page. (I have already selected frontpage at the theme options, but still the same issue).
2. I use Latest From Blog item on the home page and there is no “read more” when the text finishes on the posts. Is it possible to add it? Is is also possible to make the title Bold?
3. How can I have different Header button for every language? I need to have different for English and Greek version
My page is under construction mode, but I will turn it off for the next half another to see what I mean.
Thanks
Hello,
Please show us your site url so we can give it a closer look. Try to set the homepage as static page (or check if another one is set) at Settings -> Reading.
Yes, we can help you do it. Please write us at codeless.co/support or at codeless.sol@gmail.com.
It’s not possible to have different header button for different languages. But you can add language switcher at header. What translation plugin are you using?
Best regards!
Thank you for your reply. My website is http://solidaritymission.org/
The first is solved but the display of blog page is not how it was before the theme update.
I have as language switcher the Polylang, but I need different button which direct to the page of the language EN and GR.
Thanks
Hello,
Sorry our theme isn’t tested for Polylang plugin. We use WPML as translation plugin.
If the plugin have shortcodes, then you can add the language switcher, at WIdgets -> Tower Shortcode Widget.
Best regards!
Can I solve the Header Button issue with WPML plugin? Is it for free?
WPML is a premium plugin, it’s not free.
Another issue I have the last days is that I cannot change the icons from service small icons. What should I do?
Hello,
I will need your credentials to check it. Please write us at our support forum, we will assist you asap.
Regards!
If I buy it, can I solve the Header Button issue with WPML plugin?
Is anybody there to support??
Hello, sorry for the delay. Yes sure you can add different button for any language. This can be done easily by modify this line:
<a href="<?php echo esc_attr($cl_redata['header_button_link']) ?>" class="btn-bt <?php echo esc_attr($cl_redata['overall_button_style'][0]) ?> header_button"><?php echo esc_attr($cl_redata['header_button']) ?></a>
on functions-tower.php line: 725 in this way:
<a href="<?php echo esc_attr($cl_redata['header_button_link']) ?>" class="btn-bt <?php echo esc_attr($cl_redata['overall_button_style'][0]) ?> header_button"><?php _e('Purchase Now', 'codeless') ?></a>
After this change you can translate it throught WPML
Thanks
I bought and install your beautifull Tower theme. I have activeted the child theme, but some plugins aren’t install. How to solve a problem?
1) Installing Plugin WPBakery Visual Composer (1/3)
2) Installing Plugin LayerSlider WP (2/3)
3) Installing Plugin Revolution Slider (3/3)
An error occurred while installing Revolution Slider: Download failed. A valid URL was not provided.
Thanks a lot. Bruno
Hello,
Please switch to Tower parent theme and install Revolution slider, then activate again tower child theme.
Best regards!
I did, but the problem remains with
Plugin MailChimp for WordPress (1/3) Plugin User Avatar (2/3) Plugin WP Retina 2x (3/3)
What should I do to fix? Thank you
Hello,
Please write us at codeless.co/support or at codeless.sol@gmail.com. We will assist you asap.
Best regards!
Hi!
This theme seems not to be working at all for me or I miss some major step. I am new to wordpress, but regardless all standard themes look and appear straight forward to me, so did also the installation steps which I did. But after importig the dummy data for different layouts, I didn’t get any of them with a totally destroyed format and none of them looked even distantly close to your previews. Spent now many hours playing around with it and ending in exactly what I did not want to do – wasting time with building and formatting around pages and trying to get things to work that don’t want to work. Would actually like my money back if it is not me doing something very basic wrong. ...
Hello,
Probably you are doing something wrong. Can you show us your site url so I can give it a look?
Please contact us at codeless.co/support or at codeless.sol@gmail.com. We will assist you asap.
Best regards!
Hi Support,
seems that my license code is not working since i get invalid code error message, can you assist me please.
best regards
Hello,
Where do you get invalid code error message? Are you trying to register in the support forum? If so please write us at codeless.sol@gmail.com.
Best regards!
I am a newbie, so I apologize for the (probably) idiot questions. However, I want to make sure 1) If I purchase this theme I’ll have access to all of them and can switch as I build (or do I need to select which one I want when I purchase)? I’m not certain which layout I like best, and the appeal of this template is that hopefully I’ll be able to change my mind and change to a different layout if the one I choose at first doesn’t work. 2) I’m working with a temporary URL as I build the site, and will move the actual domain name over (with my hosting company’s help) when we’re ready to launch. Do you forsee any issues with this template making this switch? Thanks!
Hello,
You purchase the theme once and can access all the features and all the demos. You can switch demo any time. Our theme have backup/restore options which you can use when moving host. Save a backup on the old server (at Tower panel -> Import/Export dummy data), then at the new server, go to Tower panel select the backup and click Import. It’s very simple.
Please write us at codeless.co/support. We will assist you in every question.
Best regards!
Thank you so much for your prompt response! I have purchased the theme, and now have some basic design questions that I can’t find answers to in the knowledge base or forum. However, I can’t figure out how to ask another question/start a new thread. I tried to register (though I didn’t have to register last time), but I never received my password. Can you help with that?
Hello,
Please write an email and we can help you to registerto the forum or give you support directly through email service.
Best Regards!
Thank you! I still have not been able to register correctly. The website is saying that my username/email exists, but when I click the option for it to send me a new password, it never shows up. Can you help me register? I have quite a few questions, and would love to be able to access the forums and ask questions. Thanks!
Did this latest update fix the fact that any javascript put in the add “Custom JS” area in general settings doesn’t load?
Hello,
Yes, download the latest version to fix that issue.
Best Regards!
New Update
Version 1.3.3
1. Updated: Visual Composer Plugin 2. Fixed: Fullscreen Blog Style Image Problem 3. Fixed: Fullscreen Blog Navigation 4. Fixed: Accordion Element 5. Updated: Removed unnecessary options from Row Element 6. Fixed: Now can use more than 1 Staff Carousel per page 7. Fixed: Removed Portfolio Options from Blog page ---------------------------------------------------------------- admin/ folder css/jquery.fullPage.css functions-tower.php functions.php style.css main.js includes/core/codeless_required_plugins.php includes/core/codeless_elements.php includes/view/blog/loop-fullscreen.php vc_templates/vc_accordion.php vc_templates/staff_carousel.php
Hello .. I have given this theme more than two months or so and still I can’t get it nowhere as good as any of the layouts that were supposed to be imported hassle free .. I did numerous attempts , fresh installs , even tried it on a new blog and still nothing .. support hasn’t been as helpful as I had hoped and taking too much time .. I have asked for a refund there but they said I should get in touch with envato I want a refund because right now I have bought a theme that I am not using for anything and I would rather spend that money on themes that work for me All the best
Hello,
We are sorry you are having a bad experience with our theme. What issues are you having with the theme? Please let us know if there is anything we can hep you with.
Regards!
I want to build a very simple portfolio website with a homepage I am doing now using revslider (alaehatoum.com) although I would have prepared to do it using the theme .. anyway my problem is with getting the site overall to look like any of the layouts provided … although I followed every step and the videos
We can help you configure the theme like any of out theme’s demo. Which demo do fits better to your site? If you can provide us your site credentials we can install it with the same look as the demo.
Thank you for your prompt replies .. I want my homepage to look just the way it is right now using revsldier I have set it all up and it looks just like I want .. but I want the rest of the site to be based on the full screen demo , the portfolio to be based on the full width grid and the single portolfio like this http://codeless.co/tower/default/codeless_portfolio/success-space/
I don’t want breadcrumbs and overall I want a dark theme if possible .. sorry for being so specific .. let me know how I can send you the credentials in a secure way and what do I need to backup before
Hello,
Please send your credentials through email or private post into the support forum : http://codeless.co/support.
Our support staff will work with you to build your website.
Best Regards!
can you please provide me with the email ?
Sent , thank you for your help
Hi, I purchased the theme but I have a lot of problems
1) the demo installation with “all content ” option does not work. It stucks at 165%(!) 2) the “sliding” demo does not work correctly. If I import just the theme settings, the mobile menu is broken and the home page scrolling. 3) I tried to register to your support area and I didn’t receive any confirmation email.
Hello,
Please write us at codeless.sol@gmail.com. We will help you configure the theme as the sliding demo and check the issues. Can you give us your site credentials? Also we will reset the password for the support forum.
Best regards!
Hello There,
I purchased the Tower-Business Driven Multipurpose theme and am experiencing two problems:
1. It’s not responsive to mobile, even though it should be 2. At the bottom of each blog post (just above the comments section) there is a warning text with exposed code. I have no idea why it’s there.
Can you please address these issues I’m having and help me solve them?
Thank you-hope to hear back soon!
Hello,
Please can you show us your site url so I can check the issue?
You can contact us at codeless.co/support.
Best regards!
Hello! Yes, of course. The url is www.simplesilhouette.net
I appreciate you looking into this-thank you!
I look forward to your reply.
Kindly, Rachel
Hello,
You have an outdated version of the theme. Please download the latest theme version.
http://codeless.co/tower/documentation/main.html#update_themeIf you need further help please contact us there codeless.co/support.
Best regards!
Hi, i’m representing a client who purchased your theme. I’m getting an error “Revolution Slider Error: Slider with alias agency not found.” Where can I get the agency slider demo?
Hello,
Please install the slider dummy data, they are included in the at ‘slider dummy data’ folder.
If you need further help contact us at codeless.co/support.
Best regards!
All of the demo slides are there, accept for the ‘agency’ one.
Hello,
Please write us at codeless.sol@gmail.com. We will send you the agency rev slider dummy data.
Regards!
Hey, guys. I need to activate my visual composer license in Product License tab. How to get my Visual Composer License Key? Should I fill my envato username in Envato Username blank or yours? Is the API key in my envato settings?
Hello,
Visual composer license key isn’t included in theme, it comes bundled in theme and you can use it. We will include the latest version of the plugin on the next theme version.
Best regards!
Published in September and no Bootstrap 3 support?
Hello,
Sorry, but we have decided to maintain the old version of bootstrap because its fully compatible with our framework.
Best Regards!
Hello! I bought and install the theme. but some plugins aren’t install. how to solve a problem?
1) Installing Plugin WPBakery Visual Composer (1/3)
2) Installing Plugin LayerSlider WP (2/3)
3) Installing Plugin Revolution Slider (3/3)
Downloading install package from /home/siteurl.com/public_html/wp-content/themes/tower-child/plugins/revslider.zip…
An error occurred while installing Revolution Slider: Download failed. A valid URL was not provided..
Hello,
Have you activated the child theme? Please switch to Parent theme Tower and try again to install the plugins. If you still have issues please contact us at codeless.sol@gmail.com or at codeless.co/support.
Best regards!
the problem is solved. my fault
thanks!
Good morning,
I liked the staff and the purchase to create my site but I have a problem when I create pages with normal editor or the “Visual Composer”, performed design publication as the libero can not display the content of the page is enceunntra in White. but if I change the subject if you let me see the content of my pages
Les agradecedia your help.
thanks for your attention
Hello,
Sorry, I don’t understand, can you be more clear? Can you show us your site url?
Best regard!
Already solutions, as I mentioned them again, the problem was corrected by importing the dummy data, but thank you for your cooperation, I like so much the issue. I have another problem I log into your support site but so far not come ah me mail to activate my account. thanks for your help
Hello,
Please write us at codeless.sol@gmail.com. We will reset and send you the password.
Best regards!
Question… Where would I find the Product License information for the Visual Composer. Do I need to purchase the Visual Composer as well?
Hello,
The visual composer license key. The latest version of Visual Composer is included i the latest version of Tower. Please follow the instructions on how to update them http://codeless.co/tower/documentation/main.html#update_theme http://codeless.co/support/knowledge-base/visual-composer-update/Let us know if you need further help.
Best regards!