38434 comments found.
For some reason all my nectar sliders have been grouped into one slider. For example – I have 4 different slider locations. I have a bunch in each slider location. When I select the slider location in the CMS it still displays every single slider i have made. Please advise??? See http://redthread.bradhoen.com/the-experience/
Hey, you need to update to the latest Salient when using WP 4.4 – the fix for this was included in the 6.1.72 release
Cheers
Just updated to the latest version. Is there a way to revert back to the old way in which the social sharing buttons were displayed? I really enjoyed the “wave” of colors that the icons for facebook, twitter, google plus, etc did when the page loaded. I’d also rather hide the heart/like button as well as the number of comments since I have comments disabled. Thanks
Hey,
Unfortunately not as of now without some custom development – the new design was put in place to counter the twitter share count removal. However, more design options are on the way!
Cheers
Has anyone noticed recently that ordered/unordered lists appear lighter in color (gray) when compared to normal text? In firefox I don’t experience this issue. This started happening with one of the most recent updates (I’m on 6.1.65). Thanks.
http://imgur.com/OKAE04hHey,
please share your URL in regards so I can take a look 
Cheers
Hi Support, thank you for responding to my previous comment on making the Nectar Slider work from modifying the functions.php file. Still running version 5.5.53 (based on what is stated at the top of styles.css). However, if I want to upgrade to the latest 6.1.72 version of the theme, will it overwrite all of my css customization and design?
Hey,
None of your css will get erased as long as it’s all kept in the custom css box or a child theme
Cheers
Nectar really need help on this one. For some reason I can’t figure out why the nectar slider is not populating.
http://www.lnbbroductions.com/Please check on the very top. This is very serious. I need to figure out why. Every time I refresh it disorganizes the website. Themenectar is the only theme that is currently doing this. Please advise.
Never mind Nectar. I had to delete the entire site and re upload it so I am just going to have to re install everything.
Hey – let me know if you encounter this issue again so I can take a look
Cheers
Hello again!
Thanks again for being so helpful with all of my questions it’s so very appreciated
2. Also when you scroll while in lightbox are the arrows supposed to function like they do on my site? Currently they scroll with you while the image stays in place.
Thanks!
Hey,
1. Add this into the custom css box located in your Salient Options panel:
a.pp_arrow_next {
margin-top: -10px!important;
}
2. Yes that’s the default functionality in Salient – changing this would require modding the script
Cheers
Hi there,
My site’s homepage video slider randomly stopped working and now shows just an image. This was the video that played on my homepage: http://www.davehaller.com/wp-content/uploads/2015/09/Intro.mp4
Any help would be appreciated. Thanks!
Actually all my nectar sliders are broken/missing now. I was able to redo the homepage one, but when I try to update the others, it causes the homepage to revert to a random and populates all my uploaded images. http://www.davehaller.com/index.php/portfolio/dsplus/
Hey, you need to update to the latest Salient when using WP 4.4 – the fix for this was included in the 6.1.72 release
Cheers
Hey there,
So I’ve updated my theme and wordpress, but I still have my galleries overlap other elements specifically on these pages:
http://www.davehaller.com/index.php/portfolio/facebook-content/ http://www.davehaller.com/index.php/portfolio/point-of-sale/ http://www.davehaller.com/index.php/portfolio/guinness-hooley/Is there a fix for this?
Thanks!
Hey,
Try opening your init.js file located in the js folder and changing this section
imagesLoaded($(this),function(instance){
$that.flexslider({
animation: 'fade',
smoothHeight: false,
animationSpeed: 500,
useCSS: false,
touch: true
});
to this:
imagesLoaded($(this),function(instance){
$that.flexslider({
animation: 'fade',
smoothHeight: false,
animationSpeed: 500,
useCSS: false,
touch: true
});
fullWidthContentColumns();
Cheers
Hello, I have a slight problem with the theme. I’ve written some custom css that I’ve pulled from things that you’ve posted in the forum for a variety of things. Mainly to make the header fixed at the top and some other spacing things. Here is the site: http://rountreelaw.com.s94673.gridserver.com/ I’m having 2 problems:
1) I can’t resize the mobile logo even using this: @media only screen and (min-width : 1px) and (max-width : 1000px) { body header#top #logo img { height: 57px !important; } } 2) When I have the header fixed I’m having an issue with the mobile menu toggle. It is just linking back to the page almost like the logo section is overlapping the toggle icon and acting like when you click the logo.
Thanks for the help!
Hey,
Add this into the custom css box:
@media only screen and (max-width: 1000px) {
#header-outer[data-format="centered-menu-under-logo"] header#top .span_9 {
position: relative !important;
z-index: 1000;
width: 50px!important;
float: right!important;
}
body header#top #logo img, #header-outer[data-permanent-transparent="false"] #logo .dark-version {
height: 57px!important;
}
body #header-outer[data-permanent-transparent="false"] {
height: 80px!important;
}
}
Cheers!
hi team, With Safari “Footer Reveal Effect” is not responsive. I can’t see al text and contact form can u help me please www.samygharbi.com
thank
Hey,
Are you talking about things getting hidden on desktop because there’s not enough vertical space or that on mobile things are hidden?
about things getting hidden on desktop Because There’s not enough vertical ?
How Can I make responsive ?
strange ?
thanks
With the amount of content you have in there it would be better suited to not use the reveal effect – if you wanted to keep it on it would require custom css to make the padding / fonts smaller to allow it to fit on short desktop windows
ok thanks 
You’re welcome
I am having an issue trying to get the logo larger on mobile devices. I have used a snippet that has worked many times before but not now…
@media only screen and (min-width : 1px) and (max-width : 1000px) {
body header#top #logo img {
height: 54px!important;
}
#header-outer {
height: 80px!important;
}
}
I also have an addition snippet to bump the text size in the top bar but I didn’t think that would interfere with the logo
body #header-secondary-outer nav > ul > li > a {
font-size: 16px !important;
line-height: 15px !important;
}
site URL is prizerpoint.wpengine.com
Thanks in advance!
Hey, change the snippet to this:
@media only screen and (max-width: 1000px) and (min-width: 1px) {
body header#top #logo img, #header-outer[data-permanent-transparent="false"] #logo .dark-version {
height: 50px!important;
}
header#top, #header-outer:not([data-permanent-transparent="1"]) {
height: 80px!important;
}
}
Cheers
Thank you sir! Your help is always greatly appreciated.
You’re very welcome
Hey ThemeNectar,
I have a question regarding font size. On the blog page, I have a page header image with a page header title. I’m aware that I can go into Salient panel > Typography and change the size of that font. However, when I change it, it also changes the project titles in the header of my single portfolio posts. I want to keep the single portfolio posts at the default header size, but want the blog page title to be… font family: Montserrat, font size: 90px, font styles: 700. Is there a way of controlling one without changing the other?
Many thanks!
Hey,
Add this into the custom css box to control the project single titles separately from the one you’re setting in the options panel:
.single-portfolio #page-header-bg h1,
.single-portfolio .page-header-no-bg h1{
font-size: 40px!important;
}
Cheers
Thank you! Your help is always greatly appreciated!
You’re welcome
Hi again!
I just realized that the above change has also changed the size of the single post headers. To make it the same size as the single-portfolio (40px), would I do something along the lines as this?
.single-post #page-header-bg h1,
.single-post .page-header-no-bg h1{
font-size: 40px!important;
}
P.S. I tried adding the above code to the CSS box, but it didn’t work.
Hey,
That shouldn’t have also effected headers outside of the portfolio – could you kindly share a URL showing the issue so I can take a look?
Cheers
Hi there! I just sent you a PM with the affected URLs. Thank you!
Hey there! I had to temporarily change the page header font size back to the default in Salient > Typography as the large heading was affecting other things. Going back to my original question: is there a way to only increase the size of the font on the header of the blog page? I’ll send you a link to the URL so that you can see what I mean—”NEWS” is too small…I’d like it to be the same size as other pages where I use the Nectar slider typography setting (90px).
Hey – add this:
html .blog #page-header-bg h1 {
font-size: 90px!important;
}
Cheers!
That did it! Thank you so much!
You’re welcome
Hey guys,
Just a quick advise for your next update, lightbox for videos running on an SSL enabled site do not work due to the fact that the src of the players are in http and most browsers will block the script. I was able to fix this by adding https to all players (quick time, vimeo and youtube) in prettyPhoto.js . It’s a pretty simple fix
Happy Holidays!
Hey, thanks for mentioning
Cheers
Hi #Nectar I need your quick help please check image: http://bit.ly/1NsZuAM
Hey,
Have you tried to resave your options in the admin panel?
Cheers
I checked, so i open ticket? with access detail ( if you want see your self)
Could you let me know the ticket ID?
Cheers
Ticket #554670 [On that ticket bellow has access detail] ticket is closed but detail is old, no matter or open new ticket for detail. Use that information to access my site.
Hey – I answered on your other comment in regards
yo! i already checked thanks again for your awesome support! 
Cheers!
I use WooThumbs, a 3rd party plugin to create better images within the shop. However, if it is enabled, it kills the plus and minus input of the product qty field. I already talked to the author and he has no idea why because his plugin does not have anything to do with the qty field. You can view here: schnarwiler-cosmetics.ch/onlyme and view any products in the shop. You will see, there is no plus or minus anymore. any idea what I can do?
Hey,
Please open a private ticket in regards with your admin credentials so I can take a further look at the setup https://themenectar.ticksy.com
Cheers
Could you please have a look at ticket #612319? Thank you.
Hey, will do
Cheers
Hey There,
With Ticksy being down, I wanted to submit my question here, since I can’t post an official support ticket.
After the most recent version installation (Salient 6.1.72 // Wordpress 4.4) it seems that blog images are breaking when trying to be accessed through HTTPS. When visiting the blog (mobivity.com/blog) featured and post images show up fine. But when visiting https://mobivity.com/blog there are broken images throughout the page. Have you seen this anywhere else, or would you know how to correct this?
Thanks in advance.
Hey,
Does this only occur for you when Salient is active or have you also seen it with other themes when testing?
Cheers
I can only confirm that this is happening when I have Salient active. It’s the only theme that’s been used on this particular website for the last two years. That being said, as it’s a public facing website, I can’t really install another theme to see if it’s happening with other themes.
Hi There, As Ticksy is not working:
I am having issues with the visual composer in the theme. When clicking on a text block, the row details open. When clicking on an image, it looks like the visual composer icon keeps spinnening and is ‘stuck’.
Can you help out on this issue? Is it correct that in the latest version of the theme there is only the wordpress theme file?
Theme is up to date (6.1.72) so is wordpress (4.4).
Regards,
Richard
Hey,
Now that ticksy is back up, could you kindly open a private ticket in regards with your administration credentials so I can take a look?
Cheers
Good morning – I’m trying you here in case you did not get the 2 emails I sent throughout the last week.
I finally confirmed it is something within Salient that is directly affecting WooCommerce’s Braintree Payments gateway extension. I’ve spent the entire last 2 days trying every plugin configuration possible in case it was a possible plugin conflict, then I tried using the twentyfifteen theme on a dev site and the WooCommerce checkout page worked perfectly. I tried your JS adjustment within the init.js file, however it did not work.
Please can you help me get this sorted out? It’s a major issue when people can’t see anything when typing in credit card information.
Thank you so much!
I forgot to mention – I can provide you with ftp access to this dev site if you’d like to test directly to find where the conflict is. Thanks!
Hey, the solution for now is to add this into the custom css box in the Salient options panel – the next update will sort it fully though
.wc-braintree-hosted-field iframe {
opacity: 1!important;
}
Cheers
Thank you so much!!! Seriously. I could not figure that out at all. Thank you again.
You’re welcome
Cheers
Hello,
The item support link isn’t working. This error appears: “Gateway Timeout: can’t connect to remote host”
Hey, it was down earlier for some maintenance but is back up now
hi there, two questions, please!
1. I’m looking at the backend of some of the dummy content and when I go to edit some of the columns, it comes up as “Full Width Section Settings” instead of “Row Settings”, which is what I always get. They seem to be different bc they have different settings/parameters to fill in and seem to work differently. Can you explain?? How do I add a full-width section/column within a row? 2. Is there any way to create a slider (in the style of the Nectar Slider) that shows blog posts? thx so much!
Hey,
1. It’s most likely a row that I forgot to convert to a VC row in the dummy set, the full width section existed for a whole before VC was integrated. However if you made a new row it would be the one you expected not using the full width section shortcode
2. This is an item on the wishlist and will be added into the theme soon
thx themenectar! any idea when that post slider feature will be added?
shoot, another question. is there any way to reduce the size of the team member image and text (only for particular instances)? i’d like them to appear as smaller blocks but when i put them into columns the pictures and text just look too big. thx again.
Hey,
If you could share the URL where you’d like them smaller i’d be glad to assist
Cheers
Hey there,
I must say that Salient is my no.1 top favorite theme
Got a small question now. Somehow I cannot access your support on ticksy, since I am getting ERR_CONNECTION_REFUSED and it is not possible to access ticksy at all. Ever experienced this?
My question I wanted to post there was that I would like to include a hyperlink into the “small popup boxes” you get when clicking on the “location icon” on the “google maps in the contact area” of the Salient theme. Any possibility how to include any html or a hyperlink there?
The page is here: http://www.salaamshalom.dk/about-us/Thanks in advance for any reply!
Best, Michal
Thanks!
Ticksy was doing some maintenance earlier but is back online now
If you use the contact map settings from the Salient options panel you could indeed include some html in the infowindows however the VC map element won’t allow this as of now
Cheers
Thanks a lot for the reply and good to know!
So if I understand it correctly, at the moment I cannot use the html, right? In your opinion, is this something I can get easily changed by the developers (1-5 hours), or does it require heavy coding (5-50)?
Hey,
You can use HTML if you configured your map via the contact section in the admin panel however the VC element won’t accept any – so basically if you can live with only having one map on your site it could already be achieved – if you need it developed into VC it could be probably be achieved in a few hours
Cheers
Awesome, thats great news. Thanks!
You’re welcome
