607 comments found.
is there any way to slow down or remove the slide show speed?
Hey,
You can easily disable the slideshow from autoplaying or set a higher value under the Autoplay delay between slides (in milliseconds) field.
Let me know if you need further assistance with it.
Cheers,
Robert
Hey,
Can you tell me how to add keywords for “Projects” please ?
Thanks in advance
Best regards
Hi,
Can you please give me more details about what are you trying to achieve?
Thanks,
Alin
That theme has the MOST IDIOTIC SUPPORT EVER!!!!. Some guy, who answer week after request and his answer always is that he don’t know
Hey,
I’m sorry to hear that. Can you please give me the ticket ID number?
Thanks,
Alin
I just sent another message with some more details about why there’s no possibility to remove portfolio from the URLs.
Thanks,
Alin
hello guys… pretty theme, nice work.
I have 2 questions: 1. Can i use too animated gif on main image (img header)? 2. Can i hide the social share button? how do that? just in code or is more simple than?
tks
Hey and thanks for your interest in our theme!
- Yes, you can use GIFs on the Header image.
-
You can simply hide it using a small snippet, I’d be happy to help you with that!
Hopefully my answers will help you,
Alin
great! tks Alin for reply.
so, i saw that i can use an image different between internal header and thumbnail, right?
and, can i embed videos from yt or vimeo into section content work? i didn’t see any demo work with this option on content area. i work with videos much more than artwork (stills), will be nice have this option.
Yes Simon, you can have a GIF in the Hero Area. Also you can have an embed vide there too, see this example: https://pixelgrade.com/demos/pile/portfolio/authentic-life/
You can read more about adding videos in projects here.
Alin
Hello,
How i change the gif on the 404 page ? I just want put a simple image.
Thanks, Romain
And another question: how i can change the size of the border “pile-item-border” ? If i change the class css, the border is always visible.
Hi,
I hope you are having a nice weekend! 
You can achieve that by going to pile/assets/main.js and modifying the link at the line 21 with your own GIF link.
Sure – in order to change the size of the border, you’ll need to modify these values from pile/assets/js/main.js – http://prntscr.com/91k29o
Cheers,
Robert
Hi, i would buy this great theme, but i see somethimes if i click any menu item like blog or portflio or an single portfolio link, i get blank page, if i refresh the same page i get the page display? THX
Hello,
Thank you for the kind words! 
Can you give me more details about this perhaps? Have you noticed this happening on a specific browser or operating system yet?
Let me know.
Thanks,
Robert
I just bought the Pile theme and found the Hero Area missing from the Add New Page screen. I thought Pile had built-in hero slider feature.
Hi there,
Nice to have you around! 
Could you open a ticket on our HelpDesk so we can discuss more there?
Thanks,
Robert
Customizer did not work like in demo.When I click it it react same as Appearce customize…..... No answer to my very same question from support
I just answered to your topic forum and I was telling you there’s two path to get to the customizer – Appearance > Customize, or Theme Options > Style. So there’s no problem with that.
Thanks,
Alin
well, please read this http://fuse-help.pixelgrade.com/support/discussions/topics/4000325633
do U want screenshots?
Please try to uninstall and reinstall Customify plugin and tell me if that helps.
It did not helped. Same result
why NOT ANSWER ADDED TO MY QUESTION?
Hey,
We will continue the discussion on the opened ticket.
Thanks,
Robert
Hello
Nice theme!!!
Is it possible when I choose for “Always Show Menu Items”, that de logo still looks at the darkness of the background? So I still want a light logo when it’s a dark background; also when the menu is shown.
thanks a lot
Tim
I found already a solution. I deleted “background—light-menu” in the css.
Hey Tim!
I’m glad to hear you have sorted it out!
Cheers,
Alin
Is there a way to make the top image (landing page and project pages etc) like 90% of the width instead of full bleed. Or is there a possibility to add a white border around the whole thing so it looks narrower? thank you
Hi there,
There might be a work-around of adding a border to the whole website, but I can’t guarantee that it will do the job. I recommend opening a ticket on our HelpDesk and we’ll get back to you as fast as possible.
Thanks,
Robert
also…the arrows on the slide show seem to be stuck in one area and wont move fluidly how it does in the demo content….is there a bug fix for this as well?
We’ll need to take a closer look at this one as well, so I recommend opening a ticket for this one also.
Robert
menu not working, is there a way to fix this, or is this a known bug?
Hey,
Can you open a ticket for this one as well, please?
Robert
when I set this up the bottom half of the page is white….not showing the portfolio images
Hi there,
Can you open a ticket on our HelpDesk here and give us more details about what you are trying to achieve maybe?
Thanks,
Robert
Is there documentation on setting up the homepage how it is setup in the live demo?
Hi there,
Sure thing! You can have a look at the documentation here.
Let us know if you have any difficulty with it.
Thanks,
Robert
Hi,
Is there an update coming soon compatible for Wordpress 4.4 ?
Or is the theme ok as it is to update.
Thanks
Hi there,
We have tested the theme and we couldn’t find any issue so far. If something comes up in the meantime don’t hesitate to let us know on our HelpDesk.
Thanks,
Robert
Hello,
How i can change the principal color of woocommerce (#fa5264), price, button… ?
Thank You
The following CSS snippet should be helpful:
.single-product .entry-summary .price span {
color: black;
}
.woocommerce div.product form.cart .button:hover {
background: black;
}
.tabs__nav a.current, .tabs__nav a:hover {
color: black;
}
.woocommerce-message a:hover {
background: black !important;
}
a.checkout-button.button.alt.wc-forward.dJAX_internal:hover {
background: black;
}
.woocommerce input[type="submit"]:hover {
background: black !important;
}
Notice that you can change the color to whichever you wish. Just let us know if it helped.
Cheers,
Serban
Can we adjust the order of the portfolio items?
Like can we place the images on the homepage in any order we prefer?
Hey,
The order of the projects can be easily managed by using the recommended plugin called Simple Custom Post Order. Is there a specific place where you need to adjust the order of them?
Robert
I would need to do this for multiple pages, is that possible. So like multiple portfolios in a particular order
I’m sorry for the delayed reply, but before you can do this, some serious custom work will be needed.
Robert
Is there anyway to adjust the thickness on the border that appears when you hover over the images on the homepage of your live preview?
Hi there,
I hope you had a nice weekend! 
Sure – in order to change the size of the border, you’ll need to modify these values from pile/assets/js/main.js – http://prntscr.com/91k29o
Robert
I just tried this and it does not work
Hey there,
I was wondering if you managed to sort this out.
Alin
No I havent been able to, it is still at that thickness
Because it requires some custom work (Robert gave you the guideline), I recommend opening a private ticket and we’ll try to help you there.
Thanks,
Alin
Is there an autoplay function for the videos?
Hello,
How do you remove the title of the page on the home page ? (just above the portfolio grid)
Thx
Hi,
You can do that by simply using a small piece of a custom CSS code, but I need a link to your website in order to find a proper solution for you. If you’re not comfortable posting your website link here in public, you can open a ticket on our HelpDesk and send it there.
Thanks,
Alin
I did it, it was just to see if he had an easier solution.
Thank you