39312 comments found.
please tell me how to buy more extend support that is 17.70?
Hello,
You should be able to buy extended support after your contact expires. For further information, please contact Envato support at https://help.market.envato.com/hc/en-us
Thanks!
Hi i have tried following to delay hiding the submenu:
1. Add to Theme Options > General:
<script> jQuery( document ).ready(function() { jQuery(”.fusion-menu .fusion-megamenu-menu”).on(‘mouseleave’, function (e) { jQuery(this).find(”.fusion-megamenu-wrapper”).addClass(“keepShowing”); setTimeout(function () { jQuery(”.keepShowing”).removeClass(“keepShowing”); }, 1000); }); }); </script>
Basically, this adds a class when you move the mouse away from the menu item. After 1 second this class is then removed.
2. You can then use this class using CSS added to Theme Options > Custom CSS: .keepShowing, .keepShowing .sub-menu{ visibility:visible !important; opacity:1 !important; }
It does not seem to work could you assist me?
Hello,
Unfortunately, we cannot provide support for customizations. You can contact our partners at https://theme-fusion.com/customizations/ to help you with your customization request.
Thanks!
Modal popup disappear within seconds. When i click on the ” Get A Quote” Button Modal popup will be disappear. Please help me how to fix this issue. Link http://thetopweb.com
I would really appreciate a if anyone can help ?
Hello!
We would need to see your backend as well to investigate on it. This might just be a naming conflict. Please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
ThemeFusion Team
I saw a post here from 7 months ago with the answer that one can’t apply a slider to the header globally – is this still the case ? (It would make things so much easier for me if I could select a global slider under the header section!!) I look forward to hearing back from you.
Hello!
Sorry for the inconvenience, but sliders still need to be set individually per page. Most users will use diffent sliders on every page or have pages without any slider, which is why we have that setup, but unfortunately it seems this makes things more complicated in your situation.
ThemeFusion Team
Thanks for the response 
I am working with existing Wordpress content & pages (re-vamping my client’s website with Avada) and it would be amazing if I didn’t have to go and edit each page for the header slider…Oh well… perhaps something you can look into as an option for future.
Thank you for your suggestion. We will look into it.
My slider header isn’t showing up on my Woocommerce pages or my Events Calendar page & I can’t find anything in the documentation for this.. ? (again, really wish I could set it globally!)
Hi there
Please create a support ticket using the link below and our support team will assist you with this
Click Here To Create An Account & Get Support
Thank you
I have an account already Just sent a ticket.
Thank you, our support team will reply in due course.
Hey there, do you guys offer an alternative audio player next to the standart wordpress player? I couldn’t find an answer. Thanks!
Hello!
For audio alone, we support the native WordPress one. For videos like youtube and vimeo, we use our own shortcodes.
We would be happy if you decide to join the largest theme community out there
ThemeFusion Team
Hi,
Is that after we purchase the theme, we can download the different slider Example slideshow from their individual website? or the only few provide by yours?
thank you
Hello!
You can get the sliders included in each demo, by installing the demo. You can download our sliders as packages here: https://theme-fusion.com/avada-doc/sliders/how-to-get-our-demo-sliders/ And for revolution slider, there even is a huge slider database, where you can get free slider templates: http://revolution.themepunch.com/free-slider-exchange/
ThemeFusion Team
Hi, how to activate Revolution Slider? i have to purchase another license from resolution slider?
thank you
Hi there
The Revolution Slider is packaged with Avada and an additional license is not required. You can go ahead and dismiss the WP Dashboard message
Thank you
Hi, I’m using the Avada classic theme but I want to change the copyright bar to white like the Agency theme. I’ve tried looking for the color change but cannot find it. Is it possible or is it locked to a theme?
Hey there
You can change that here -> Theme Options >> Styling >> Background Colors >> Copyright Background Color
If you require any further assistance please create a support ticket using the link below and our support team will be happy to help
Click Here To Create An Account & Get Support
Thank you
Thanks guys. I’m all set. Gonna test the site before bringing it live I’m already registered at theme-fusion
Hello!
Glad you are good. All the best for going live
ThemeFusion Team
I have another minor issue. Inside a portfolio post, I have my video at the top of the page. But for some reason, it becomes a slide show with the featured image. How to turn off the slideshow inside the page? Is it in Theme Options?
Hi there
We suggest creating a support ticket and our support team will happy to assist you with any further questions you may have
Click Here To Create An Account & Get Support
Thank you
Well done guys. 10+ Million Dollars….
Thank you very much
is it possible to use this theme for multi languages website?
Hey there
With Avada and the correct language plugin you can have as many languages as you wish.
We recommend the WPML language plugin that is 100% compatible with Avada -> http://bit.ly/1Q1Kxdi
Thank you
Hello? how can i active font end editor for bb forum?? i have update to new version but font end editor doesn’t work like the demo onece
Hey there
Are you referring to the Fusion Builder or the Fusion Core plugin? We suggest creating a support ticket using the link below and our support team can help you resolve this
Click Here To Create An Account & Get Support
Thank you
<?php
if ( ! function_exists( '_wp_render_title_tag' ) ) {
function avada_render_title() {
?>
<title><?php wp_title( '' ); ?></title>
<?php
}
add_action( 'wp_head', 'avada_render_title' );
}
?>
I replace it as <?php basic_wp_seo(); ?>, but not work, thanks!
Hey there
If you are using the Yoast SEO plugin, for example, you do not need to touch a single line of code. However, if you have a different reason to want to customize this you will need to explain in depth
Please create a support ticket using the link below and our support team will take a closer look
Click Here To Create An Account & Get Support
Thank you
Hello and Merry Xmas.
Althought i Have renamed the name of my home page to something else (another language) breadcrubs still show Home/etc.
I folloed your instructions here https://theme-fusion.com/knowledgebase/how-to-translate-the-word-home-in-breadcrumbs/ but when i put the “Home in my language” i can only see the menus on the site and not any content.
How do I change the Home (page) on breadcrubs on my language or to another word? I thought i just had to change the name of the homapage…
Best regards
Evangelia
Hey there
Please create a support ticket using the link below and our support team will provide you with guidance on how to resolve this
Click Here To Create An Account & Get Support
Thank you
Hello, Thank you for nice theme. I am really interested to buy it but i have few questions. Is it possible to translate all theme to Slovak language? Is it possible to select by me heading tags(h1,h2…) on every page? Thank you for your reply. Jan
Hi there
To answer your questions:
1 – Yes, Avada can be translated into any language you prefer. Please see these help files::
Translation Basics -> http://bit.ly/1MVAYvQ
Translating the Theme -> http://bit.ly/1IFEdpm
Translating the Fusion Core -> http://bit.ly/1JAILdg
2 – It depends on exactly which elements you are referring to and how you want to do this. Can you please provide a screenshot of exactly what you are referring to?
Thank you
Thank you for your information. Are you offering also exactly setup theme based on my requirements for my website? I mean i will send you everypage printscreen and you will setup this in my wordpress. I want use only pages from your theme. Thank you for info.
Hello stancy,
Sorry, we don’t offer installation or setup of the website. You’ll have to do this on your own or hire a developer to help you out with this.
Thanks!
You can read more about it here: https://theme-fusion.com/?knowledgebase=forum-guidelines-policies
Dear Authors! I updated the template 3.9.1 after some translate doesn’t work. For example under the post “Share This Story, Choose Your Platform!” and next to the short post “Read More › ” subtitle. I’m developing localhost. Thank you and Merry Christmas.
Hi there
To translate that, please go to the Theme Options >> Social Sharing Box section and change the tagline as required
If you require further assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you
Thank you for your help. The “Share This Story, Choose Your Platform!” problem fix it, I don’t find the where I translate the “Read more” link and the “Share On Facebook” “Pin This Produtc” etc. on the woocommerce page.
The “Share On Facebook” “Pin This Produtc” problem fix it. I updated the POT file. Still I can not find, where I can translate the “Read more” link
Yeees. I can find. Read more link on the “fusion-core-en_US.po” file. Merry Christmas.
Awesome, glad you resolved that and a Merry Christmas to you too
How many sites can I use it for once I buy a license?
Hi there
You need to purchase a single license per domain install of the theme. For info on licensing please see here -> http://themeforest.net/licenses/standard?license=regular
Thank you
Hello!
Finally, the webpage is online, but: Very unpleasant surprise: the webpage is loading very slowly.
I followed your instructions for disabling various components in avada theme settings, but still, the webpage is loading very slow…
The images are very small, and in overall I think it shoudnt be this slow…
Please, let me know how I can disable scripts… coz I am sure most of them I will not use.
Thank you!!
Hi there
Performance of the site can be influenced by a range of factors; From plugins to page content amount, server performance etc.
Our team would need to take a closer look and provide some guidance. Please create a support ticket using the link below and we will be glad to assist you
Click Here To Create An Account & Get Support
Thank you
Hello,
Merry Christmas and a Happy new year to you.
First off, this package seems very promising and impressive, so hats off to you for such an amazing job.
I have a few pre-purchase questions that I was hoping to seek answers from you. Please accept my apologies as some or all of these may have been asked already.
1. I have never ever used wordpress, though I have worked with Joomla in the past. Do I need to have a working knowledge of Wordpress in order to use this template? Furthermore do I need to have a good knowledge of HTML/CSS to be able to build a moderate site or is the inbuilt editior self sufficient? Also do I need to have Wordpress or any other software installed on my local system to be able to build the site? (I understand that Wordpress will be required on the server though, which is fine)
2. I have spent a lot of time reviewing most of your demo pages in detail and I would like to ask how easy/ difficult it is to customize the elements. Example the design and styling of the buttons or the pricing table or likewise any other element that is included within. Will this require me to manually edit the CSS or can this be done from the inbuilt edditor?
3. Is it possible to create custom sections at any part of a web page? Example: lets say I need a second row of menu options above the main menu, (something like this http://prntscr.com/9icvra). Is that possible? Would adding custom blocks and design styles at any random section or site pages require manually editing of html/ css files or can this be easily handled in the inbuilt editor?
4. Can I use any form of wrapping to wrap my custom coded pages within the design theme that I build using your app? That way my websites secured pages can also share the same look and feel as the non restricted pages.
5. When you release a new update, am I required to make the changes to a site that I already created and published earlier? If I don’t will it break any of my existing functionalities that were fully functional before the update release?
6. By any chance do you have an HTML/CSS version of this package or a Joomla version of it (as opposed to wordpress)?
7. Last but not the least can I use this to build any number of websites, or are there any restrictions on the number of sites that I can build and publish? Also will you offer support for every single site that I create using your template/theme?
8. If I require support post 6 months, can I signup for additional support period at that time? If yes, how much do you charge for support after the initial tenure?
Thank you very much for taking the time to answer my questions. I look forward to hearing from you.
Hi there
Merry Christmas and a Happy new year to you as well
To answer your questions:
1a – A basic understanding on what the inherent features of WordPress constitute will help if you have never used WordPress before, but not critical. What might help is if you take a look at this official WordPress codex starter -> http://bit.ly/1NH1Sq2
b – No you don’t need HTML/CSS knowledge to design and create your site, unless you choose to customize it beyond what options are available. We also have a considerable amount of help files, knowledgebase articles and video tutorials to assist you on this journey using Avada. To get you started here is our Quick Start guide -> http://bit.ly/1N505Om
c – Yes you will need to, if you want to work locally.
How to set up a localhost on a PC -> http://bit.ly/1Tlj5GU
How to set up a localhost on a Mac -> http://bit.ly/1kkDEHp
2 – You only need to use the shortcodes available options and/or global Theme Options. If you want to achieve something that is not provided by the available options, then yes custom CSS etc will be required.
3 – If you take a look at this help file -> http://bit.ly/1l2r8gW – you will see a series of PHP hooks that can be used, in conjunction with a child theme, to implement customizations.
4 – Whenever customizations are introduced, good practice is to utilize a child theme so as to not loose the work during future updates of the theme. For more info please see this help file -> http://bit.ly/1J9BW7n
5 – See point 4 ^ above
6 – I am afraid that we don’t. Avada is a premium WordPress theme only
7 – You need a single license per domain install of the theme. For info on licensing please see here -> http://themeforest.net/licenses/standard?license=regular
8 – Yes you can, at any time, extend your support. You can do this via your Themeforest account once logged in
We will be happy for you to join the largest theme community out there
Thank you
Hi, I would like to have second Avada theme for my another site. Does it make any problem for my account or theme or web site.
Hi there
If you want to use Avada and a second domain you will need to purchase an additional license. For info on licensing please see here -> http://themeforest.net/licenses/standard?license=regular
For any further questions please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you
Hi good morning ,the Avada child theme css doesnt override the parent avada css, (I dont want to add -> !important , thats bad coding) .so how to fix this ?
Hi there
Adding precedence (!important) to CSS, when done for the right reasons, is not in itself bad practice.
Without knowing exactly what your CSS is being applied to, please note that all of the Avada shortcodes do have a CSS Class/ID field to which you can add a moniker that will in turn allow you to target the CSS without the use of !important
For more info please see this help file -> http://bit.ly/22sWK0m
If you require further assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you
Hi author! (i have bought the theme once, but it’s on another account that i cant remember the password of)
I have a little problem. Try to visit my webshop http://becrejewelry.com/da-dk/. When you have added a product to the cart, and are going through checkout, the checkout page is’nt mobile friendly. I dont know why, but it was before i tried adding some CSS, and now i cant get it back. Do you have a line of code or something that i need to add to my style.css??
Hope you can help!
-Victor
Hi there
Make sure you are running the latest version of Avada which right now is 3.9.1. If you are then we suggest creating a support ticket using the link below and our support team will take a closer look
Click Here To Create An Account & Get Support
Thank you
