653 comments found.
There is a white space between the bottom of the Services header photo and the table how do I get rid of that? Also I would like to change the font of the pricing table headers and be able to center them in the box instead of it being at the top?
Hello, please open a ticket regarding your case. Let’s see your project live. Thanks
Hi. I was wondering how exact did you create this grid? http://coiffeur.freevision.me/gallery/5-columns-with-instagram/ I tried now for 6 h and can’t figure it out. I also imported dummy. but the closest i get it this http://prntscr.com/9vlo2v Is there perhaps exact dummy for that page? thank you
I mean more if there is exact dummy for it, since it has the Facebook like and hover with icon.
Hello, please import dummy data if you’ve not done yet. Dummy data can be found in “dummy-data” folder. Regards
Any news on the theme update, plugins are over a month old now?
Hello, we’re working on it. Please stay tuned. Regards
hello freevision We bought a template (coiffeur hair salon wordpress) with you and we had a computer expert that he helped us, but he took off us and we have not heard from him. we want to know how we can update without losing all the information. thank you and sorry for my English we are looking forward to hearing from you cheers
Hello, thanks for contacting us. Please check out the documentation via http://doc.freevision.me/coiffeur/2014/06/20/updating-your-theme/
Regards
Hi, I buy the theme but the the slider ID or Alias is invalid, what can i do ? Best regards Jean baptiste
Hello, thanks for contacting us. Simply edit each slider and set a alias then choose this alias name via page options. Regards
Hello freevision – I have placed a ticket and still haven’t heard back! I won’t post here if it wasn’t urgent. Thank you guys. Ticket #627473
Hello,
By the weekend all the tickets are responded alraedy.
Kind regards
Sweet, I just replied back! Thank you for your quick respond.
Guys, I am still waiting for your feedback 
it has been a week already.
Hello,
We have responded your ticket already, sorry for the response time on this ticket.
Kind regards.
Nope – there is no feedback after my comment! It has been a week and I haven’t got this sorted out yet. I definitely need your assistance on this guys. Please take a look at this ticket: Ticket #627473
Responded on your ticket. Regards
thanks mate, I just replied back. I appreciate your support on this. Once everything finished – happy to kick the 5* ( star )
Responded back!
you should be good to go now. I just responded back.
Responded back!
same – I’ve just responded with a clear URL! I hope it works this time
I’ve no admin authorize. Please switch to administrator. Thank you.
Done! – I just replied to you back.
responded back!
I’ve made all the changes you requested. Check my respond. Thanks
Hi there, do you have guys who can work on customization?
Hello, sorry we’ve no customization service. Regards
Hi I want to create the grid you designed in Home-promotion please let me know how you created that. Its not in the demo thanks
Hello, It’s made by essential grid which you import dummy data for this matter. Dummy data can found in “dummy-data” folder. Regards
The font are working in the site but do not work in Master Slider on the Parallax option?
Hello, please be more specific regarding your case. If possible open a ticket for us. Regards
I have already opened a ticket.
Hi there, what can be reduced on this theme to make it a little lighter and load faster?
Hello,
Sorry for responding late here. You can use CDN server for your images/videos, caching plugins for WordPress or caching mechanism on your server.
Please post your question on http://freevision.ticksy.com for more faster results.
Kind regards.
RESPONSIVE MASTER SLIDER FIX:
When using the parallax master slider there is a visible CSS error with text when the home page is viewed through an iPad or iPhone.
The issue is the theme’s letter-spacing. Go to your theme and add the following CSS into the bottom of your theme’s style.css
- .master-slider a{letter-spacing: normal;}
- .ms-btn-container a{letter-spacing: normal;}
Hello,
Please post your question on http://freevision.ticksy.com and share more details to let us see the issue on action.
Sorry for posting here late.
Kind regards.
Is there anyway we can get an updated visual composer and master slider? The version you are providing is out of date. Thanks.
Hello,
Current bundled version of Visual Composer must be 4.9.1 and Master Slider 2.25.4, please use this versions, we re about to release newer theme version with latest bundled plugins sooner.
Kind regards.
Hello, the theme is really nice! Is it possible please to have the Stock ID of the images provided as “demo”? I found a list inside the content of the documentation a few days ago but i’m not able to find it again so… i’ma sking here 
A couple of them fits perfectly for my project, so i’d like to buy them from the vendor if possible. If yes, you can send the stock IDs at this e-mail development@bassanetti.com. Thank you very much, i’ll rate you 5 star, really deserved! 
Hi guys, it looks like there is an update of the theme. Can you please tell me what are the files that needs to be updated. I prefer to upset only those files that are changed instead of the entire theme. thanks
Hello,
Update bundled plugins like Visual Composer and Master Slider and ozy Essentials. Also replace vc_templates folder from new theme.
Kind regards.
Hello!
Great theme! How do I disable the mobile menu and just show the regular menu on mobile devices? Thanks!
Hello,
Please see theme options > layout > primary menu. Open header.php and remove the line
<meta name="viewport" content="width=device-width, initial-scale=1"/>
Kind regards
how can i add Yelp icon to top page social icons /links?
Hello,
There is no field to Yelp yet, if you like you can open a ticket on http://freevision.ticksy.com and share FTP credentials with us, so we can make necessary changes for you (for sure we will add this new option for upcoming update too)
Kind regards.
Hello again). I want the site to have disabled the mobile version, so that it was not responsive. You advised me to remove <meta name = “viewport” content = “width = device-width, initial-scale = 1” /> in header.php -This method has not helped. Tried to find alternation admin panel some settings-not found, try to remove in styles.css ”@media only screen and” is also not helped)I tried to change min-width:1000px !important; -not helped. Maybe there are other ways? Thank you
Hello,
I would like to see it in action, can you share your URL or submit a ticket on http://freevision.ticksy.com
Kind regards.
Hello,
First thanks you for your beautiful theme!
I made my site, everything is OK! I only have one problem, and I see that this is something that happens also at other users. I cant see my menu when I check the mobile version of the site ! I made an menu, i use this menu also for the ‘desktop site’. I added the menu i made (custom menu to the widget ‘mobile menu’)... what am i doing wrong?? Help please!!!
Hello, thanks for contacting us. Please make sure you’ve inserted menu into “mobile menu” sidebar via Widgets section. That should work. Regards
Freevision, it still didnt work…i configured it at the widgets section you can see this in pic 1 : http://imageshack.com/a/img908/7392/p8Zwbn.png
pic 2 gives the result.. http://imageshack.com/a/img911/61/8d1hpC.png
What am i doing wrong?? the menu shows up at the desktop site.. its pure at the mobile version..
Hello,
Please submit a ticket on http://freevision.ticksy.com and let me see it in place, I am waiting.
Kind regards.
Hello there. Congratulations for the very nice theme!
Is it possible to adjust a plugin as: Appointment Booking Calendar (pro) to your book now page, and have the same look and calendar?
Sure thing you can create a new page and insert your plugin into this page. That’s all. Regards
Ok thanx, i knew that way.
Hello I have a problem with mobile menu. I see menu on right side and left regular. However I do not see on mobile device. You can take a look http://lableu.com/
Hello, thanks for contacting us. Please make sure you’ve created a separate menu and insert into “Mobile Menu” sidebar via Widgets section. That should work. Regards
