Hey there, this is the first time I’m encountering something like this. Have you made any customizations to the theme that could have let this slip in? Either way, could you create a dummy account for me using the email support@themestation.net.That way I can take a closer look at what might be happening myself. Thanks!

Thanks, I have set you up an account and emailed you. I am using a child theme with only a few lines of css changed.

Hi there,

Tracking iTunes subscribers and RSS subscribers can be tricky, unfortunately I don’t have any specific tools I could recommend. Maybe this link could be a good starting point for you: http://www.podcastadvice.co.uk/measuring-your-podcast-stats/ Hope it helps!

There should not be any title if you’ve set up the static front page. Please follow the instructions on how to set one up. You can find them in the documentation under the chapter “Getting Started”.

Hi there,

The first episode is automatically the featured episode as well, which is why there is no list if you only have one episode. Simply post more than one post and the list will begin.

Since you added that little bit of code the responsive css declaration made in style.php is being overridden. Please add this bit to your customization as well:

@media screen and (max-width: 992px) {
    header .main-title a {
        background-size: 25% auto;
    }
}

Hi Sorry, for late response, but adding this code makes the logo very small and in the center of the banner and doesn’t solve the issue—Edit: Have sent an email with screenshot to Support@themestation.net

Hi there,

Sorry about that. You can adjust the 25% value, until it suits your needs. I chose 25% because that works for most logos. But if you think it’s too small increase the value until you’re happy with the way it looks.

Thanks! Any updates on the Soundcloud icon?

24th is the release date for the next update. It will include the Soundcloud icon. Thanks for your patience!

Thanks so much! Looking forward to it

Sorry about that, your question was so specific, I thought you had already purchased and were setting up, my bad haha.

To your questions: If you choose the text only header, you can use the padding options found within the theme options to adjust the space below and above the text. Currently only Podcaster players are supported. Updates to include the new Libsyn players are on the way.

I hope this answers your questions and sorry about the mix-up!

Thanks – So, is the header size for the graphic customizable as well?

The header image is uploaded as a background. You can use the padding to set space above and below the text area. Even if you remove the text, the padding settings will still work. So yes, you can adjust the height for the text only header in the theme options.

Hey here, I forgot to tell you this when I answered your previous question. Could you please use the account you used to purchase this theme so I have a proof of purchase as well as support. Thanks!

Answered your email!

Ok, when I try to upload the Redux Framework it installs but then comes up with an error that says it does not have a valid header or that it already exists. Please help

Ok, when I try to upload the Redux Framework it installs but then comes up with an error that says it does not have a valid header or that it already exists. Please help

I’ll mark this as done, since you figured it out as stated in the email you sent

Hey there, I took a look and tried doing exactly what you described. Started an audio file, paused after some time and then re-started again. So far everything seems fine, its playing without interruption after the first pause. How much time passes between the audio restarting and then it just stopping?

Either way, Podcaster uses the default WordPress audio player (simply re-styled to fit the theme) so it should work perfectly. Either way, I want to get to the bottom of this, so your answers would be helpful.

I just tried it again to get some time measurements. I let the podcast play for 32 seconds, hit pause and counted to 5. I hit play again and the podcast played for half a second and then stopped. I wanted to try it again just make sure it has had time to load the episode. I let it play for 2 minutes 46 seconds. I hit pause, counted to 10 then hit play again, it continued to play for 1 second and then stopped. I tried this on Safari just to see what would happen. On Safari it worked just fine. My other tests were on Chrome. Maybe it just did not work well with Chrome. I appreciate you looking into this.

So I just looked into this, and yup, seems like this only happens in Chrome. Could you create a dummy account for me with admin rights? Please use support@themestation.net as the email and I’ll take a closer look. Thanks and sorry for the inconvenience.

Hi there, please make sure you’ve set a featured audio file for your podcast posts. That should make the audio player (and excerpt if you’ve activated that setting) appear on your header and make it appear larger. Hope this answers your question!

Thank you, that did it!

Hi there, to get the transparent navigation bar, please go to Theme Options > Navigation. Next to “Navigation Background” check the small box called “Transparent”. Your menu will now be transparent. That should do the job!

Unfortunately I don’t think I will be able to give you support if I can’t guarantee you actually purchased the theme. This is not to say that I don’t believe you, but support is currently limited to 6 months after purchase. Please try to get into touch with your developer or whoever purchased the theme for you and ask if they can make the support request. I’m really sorry about that.

I will be looking into the usability features you mentioned and see how and when they can be added. Thanks for that feedback.

Ok, I understand. The purchase was made over a year ago so it doesn’t qualify for support. Thanks anyway, we’ll work it out some other way.

Sorry to hear about that. On our side, everything is fine so far, sent a reply to your email.

Hi there,

There have been multiple updates, since your friend first purchased Podcaster. Please ask him to update the theme first. He can download the newest version right here on ThemeForest. I’ll look into what can be done about the play/pause button size.

Hi there, we recommend using a plugin to set up your favicon instead of themes. That way you’re logo/brand will not be interrupted in case you decided you change your theme.

The WordPress plugin repository has a lot of easy to use plugins you can install for this purpose. I hope this helps!

Hey there, if your feed is being supplied by SoundCloud, you will have to get in touch with them if you’re encountering difficulties. Unfortunately there is nothing much I can do from my end.

Thanks! I think i figured it to.

Hi, the categories for episode 4 are Engineering, Physics, Short Podcast and Space. If you notice, all episodes show the same categories, which is not correct. Thank you for responding.

Hey there, I just checked the version of Podcaster you’re running and it is outdated. Please update to the newest version (1.5.4). You can do this by either updating through your dashboard. Or, if you haven’t received a notification on your end, downloading and installing a fresh copy. The issue you’re having should be resolved after the update.

Hi, Thanks for the info. I hope it will be resolved by just the theme update.