4080 comments found.
Hi there, How to use custom fonts (already uploaded through theme options) to change a certain text in the page, or post? Thanks for your support.
Hi Vlada77,
Thanks for your comment.
You can go to Theme Options > Fonts Settings > Upload Custom Font to upload your custom font, uses this font with the name “Custom Font” in above settings.
Best regards,
CactusThemes
Ok, but for instance, i want to use just one sentence in H2 headings with that custom fonts. tnx
Tried with “custom heading” option in visual composer, but not sure how to override that default fonts.
Hi Vlada77,
Thanks for your feedback.
You still upload Custom Font on your website by going to Theme Options-> Fonts Settings -> Upload Custom Font. Then , use the Custom CSS segment to customize
font.
For example:
h2{font-family: your custom font name;}
Best regards,
CactusThemes
Thanks, i tried it already. But now i see that it works only with name “Custom Font” in that code. But it does the job.
Hi…this theme has tons of issues and problems.
1. TM. Widgets do not work. Any widget you drag to a sidebar either does not show or if it does show conditions you add simply do not work.
2. The home page headers do not work. When you add a home page header it completely breaks the. site. Wordpress dashboard top bar disappears, slider images are all over the place…its a real mess.
3. Visual Composer fails to work.
After digging around the cause of all the above problems are the TM widgets (specifically TM Trending and TM Popular). When these are added to a sidebar, all scripts break on the page (wordpress top dashboard var, header sliders, Submit video button, etc…)
Hi
Please provide site URL + admin account to http://ticket.cactusthemes.com so we can check
Thanks and best regards
CactusThemes
Hi….thanks for the help. 5 star support
Hi,
I have nearly finish to integrate your wonderfull theme and I have a question about the Series. In my web site we are using the Series feature, but when I try to add in the menu (Admin > Apparence > Menu) a category of series in the dropdown menu, the thumbails are not displayed the way I want.
For all dropdown menus I use the Preview mode (in the menu style). This style gives a preview with little pictures displayed in columns. The title of the menu is at the left side and the pictures are in the right side.
It works for all categories, except for the Series.
Can you help me setting this ?
Best regards,
Hi Modedemploi,
Thanks for your comment.
You should create a ticket to our support system at http://ticket.cactusthemes.com/ and leave your website & admin account. Our supporters will help you to resolve your question.
Best regards,
CactusThemes
Hello, I just bought this theme and tried to install it on wordpress via the dashboard. I am getting the following error-
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@marinerinvestments.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Could you please help me out here. Thanks
Hi
Do you have problem with other themes? Please turn on DEBUG mode to see the error and send us detail via http://ticket.cactusthemes.com
Best regards
CactusThemes
I found a fix to a bug. The comment input when using a child theme spans full width covering up sidebar widgets. It looks like code{ white-space:normal; } is not coming through from the parent CSS and should be added to the child style.css
Thanks. We will check and update the child theme
Best regards
CactusThemes
same here, I posted a ticket yesterday, considering of course the time difference. Today I did receive an acknowledgement of my ticket, sent the login info hours ago. But am also stressed for time, and am getting very nervous, because I am now in a holding pattern, without being able to proceed, where time for me is running out. It may well be, that I am too stupid to know how to copy/paste in vc, because I have yet to manage to copy one row with 3 columns, each has boxed content over to another page. No go, keep getting, you cannot paste in to the root, you can only paste to column. Which I definitely did. I am soooo frustrated with this by now. I will have to quickly get another theme going, because after the 5th attempt with this theme, I am no further than when I bought it a year ago. Trying, and having to give up, because where it says you are up in no time – definitely a far cry from “no time”.
Ok, this is now finally it for me. Despite using the child theme, there is such a lack of css options, that one has to fill up the custom css, provided you know how to code it and know where the heck that instance is tou need to change. You are dependend on the author[s] to wait to get such css. How hard can it be, to allow in theme options, to make individual changes for color on the home page?. And using VC is even more cumbersome. I come from TYPO3 and absolutely hate Wordpress by now. And, themes, where custom variations are so difficult or you have to be a coder yourself to be able to make simple changes even. I am GIVING away this theme now, so not ever to be tempted again to try to use it. Because if you don’t want your site to look like 3000 others, then you are definitely out of luck. And with that in mind, I am not willing to go and spend hundreds of dollars for a coder to learn this not so easy theme, only then he/she would be able to make elevated changes. Farwell
Hi,
Thanks for your comments. I understand your need to customize theme to make your site different from others. However, theme is provided as it is and we cannot include too many options/features to serve all different purposes. That’s how all WordPress theme work. We can only provide you custom CSS and guide you to customize your theme per your request.
Best regards
CactusThemes
Hello, How i can add widgets like Popular Videos o Top rated like http://truemag.cactusthemes.com/headphones/ thanks in advance
Hi Jarana,
To add a widget to sidebar, you can do it at Appearance > Widgets. In addition, you can set the rate for post at Review section in the post edit page.
You can check our document here http://truemag.cactusthemes.com/document/#ratingBest regards,
CactusThemes.
I know how add widgets but i dont see it, i want add the same “Widget Style 1” from http://truemag.cactusthemes.com/headphones/ I dont know if i need install other plugin or widget, this is my list of Available Widgets http://imgur.com/4neQN8N Thanks in advance
Hi Jarana,
Please send us an admin account to our support system at http://ticket.cactusthemes.com/ so we can help you check.
In addition, please make sure that you have installed all plugins that theme requests.
Best regards,
CactusThemes.
Hi, I posted this in your support forum on your site too, but I’m dealing with something time sensitive so I thought I’d try here too:
I’m trying to change the menu arrows on the nav bar when there’s a submenu to a submenu - for example, on your demo site, in the Menu where you have “Features” and then “Video” (for example), there’s a grey right arrow that leads you to the sub menu (There are the grey arrows next to ALL of the menu items that have a sub menu underneath).
I’ve been digging into the code and for the life of me I can’t find that grey arrow, I want to replace it with a white arrow because it looks terrible with the theme I have. (I’m not using MEGA menu, just the regular one, btw).
Can you point me in the right direction of where to find it? It looks like it SHOULD be in the .dropdown-submenu>a:after field, or something like that? But when I change that in the CSS, nothing happens, nor is there any reference to the arrow.
Thanks so much!
Hi Siobahn,
Thanks for your comment.
You can add this Custom CSS segment in Theme Options-
.dropdown-submenu>a:after{border-left-color:#FFFFFF !important;}
Best regards,
CactusThemes.
Is there any way to import all posts form a specific wordpress category into a cactus channel? I have a lot of videos and want to use your video channel system instead of using the categories. All my videos are already well organized by category is there any way I can just create the same channels as categories and then set each channel to grab videos from the category of the same name?
To do this one post at a time would take forever as I have many many posts.
Thanks
I see you have answered a more recent question and have not yet answered mine.
Hi Stevenminix,
You could try with Custom Field Bulk Editor plugin. Please refer to our video https://www.youtube.com/watch?v=TLQIcKfdcfw for more details
Best regards,
CactusThemes.
Your theme look awesome man. I have some question? 1.If I want to buy it for two website I need to pay 118 or 3000 dollar. 2.On your demo when you pin your mouse to video, the image of the video information pop out, is it possible to show the picture as well since I saw only the video information not the image? (This feature is awesome good work) 3.In series, would it possible to have some big photo before the video so that it can work with number 2 when user pin the mouse o the video and they can see the picture or poster of that series.
Thank you Cactus
Hi
Thanks for your interest.
1. You only need 1 license if you owns 2 or more websites. Extended license is to use when you modify and sell our product to others
2. The “Quick View” popup is only for video
3. Unfortunately, it’s not possible. But I think it’s a nice feature. We will consider adding it in next versions
Thanks and best regards
CactusThemes
Hi cactus will you consider the 3 point for the next update since I saw most of series website be like that, like have picture above and list of the episode below or the right hand site and the video will be below them.
Also, number 1 you mean If I want to use it on 5 different domain, I only need to pay 59 only?(Please correct me if am wrong since your theme have a lot of good feature and good author?)
Best regard
Hi
Please check this: http://themeforest.net/licenses/terms/regular According to point 5: “You can make any number of copies of the single End Product, as long as the End Product is distributed for Free.”
Best regards
CactusThemes
hello …some suggestion for your theme if possible:
1 – .when you add a background picture to the video player—-the possibility to assign a link to the picture used, for advertising purpose
2 – in channel listing - some kind of channel sorting …. most posts …most viewed…most comments ..or at least the channel with fresh posts to be listed at the beginning …. same goes with my subscribed channel …. channels with fresh posts at the beginning of the page
3 – playlist - the latest video added to be listed first and not last
4 – when you play a video from a certain channel the related videos to be from the channel and not from same category or tags.
5 – on single video page - category and tags to be listed under the post title or somewhere visible and not under the description of the post ….
—-and maybe is just for me but channels don’t go well with a cache plugin ….if a subscribe to a certain channel and go to my subscribed channels, i don’t see the subscribed channel …and if i go back to channels it shows me that i didn’t subscribe until i clear the cache…
Thank You ... if you find this suggestions strange, please ignore me 
Hi AlinCG,
Thanks for your feedback. Unfortunately, all your orders are customization works not supported by TrueMag theme and we cannot help you right now.
In addition, our manager will consider your suggestion (with development team) if possible.
You could follow our release log for more new updates (if any) here: http://truemag.cactusthemes.com/release_log.html
Regarding the caching issue, please understand that this is not issue of Theme, so you could delete caching file (of web and browser) to check or contact the plugin’s author directly for more helps.
Thanks for your understanding
Best regards,
CactusThemes
Hi Guys, please i bought your theme a while ago and launch my site today but a bit disappointed with the quality of the video taken from youtube , it look awful while the one on your site looks great. Is there anyway we can improve the quality of these video and thumbnails…reset thumbnails doesn’t help either. thanks
Hi
Do you mean the video thumbnail or the video itself? The thumbnails are auto-fetched from YouTube. If they are in poor quality, you can upload your own images to replace the default one.
Best regards
CactusThemes
i want to buy and i need extra customization … will pay extra … what’s your direct email or skype ?
Hi
Thanks for contacting us. Unfortunately, we do not take custom customization requests at the moment
Best regards
CactusThemes
Hey there, great theme. Can i add subscritpio and membership plugin from codecanyon in order to create my personal Premium Video Portal?
Hi
Thanks for using our theme. You can use any subscription and membership plugins in True Mag. However, it is not built-in feature of True Mag. You will need to configure those plugins to get your requirements.
Best regards
CactusThemes
Hi – I posted this to the support site, but was hoping we might get a response from the community here faster given the holiday:
We’re customizing the truemag theme rather extensively and are having pretty good success for our needs. However, one thing we haven’t been able to overcome is an autoscrolling issue. We’re using the tabs shortcodes:
vc_row vc_tta_tabs /vc_tta_section /vc_tta_section /vc_tta_section /vc_column
Currently when a user clicks one of the tabs, the screen scrolls in a way that is confusing and distracting. We’d like to enable them to click a tab without any scrolling. I believe the location that causes the scrolling is in /wp-content/themes/truemag/js/template.js starting on line 717 , more specifically around line 725.
I’d like to override this behavior for this specific use (in our tabs) without removing the base code and making it unavailable generally. How might I accomplish this? Thank you!
Hi Siobahn,
Thanks for your comment.
You can add this Custom JS code segment to Theme Options > General > Custom Code to fix this issue
<script>
jQuery('.wpb_accordion_header a').click(function() {
thisa = jQuery(this);
setTimeout(function(){
jQuery('html,body,#body-wrap').animate({
scrollTop: thisa.offset().top - 50
}, 660);
}, 600);
return true;
});
</script>
Best regards,
CactusThemes
Hi
I see it working now. Do you still need help?
Yes thanks for response. I am still having problems with video playing and also somethings look off centered. not able to click on features underneath video also. Any suggestions. Ex: http://browser.klickable.tv/fresh2def/
Hi ULN,
Your theme seems to be customized. Please try with the original version of theme again.
If it is not fixed, please create a ticket to our support system at http://ticket.cactusthemes.com, leave us your website link, the link of your issue and your admin account so we can check
You should describe about the issue as clearly as possible so we can help you better.
Best regards,
CactusThemes.
Hello i have some questions. 1) how to set up playlist autoplay 2)is there any way to make single channel page boxed layout when using fulwidth theme layout.Only single channel page .or how can i edit one of them,i can do one by one
Hi Gozlug,
1. This feature is supported for Youtube/Vimeo video, so please check your video source again,
If it is still not fixed, please submit a ticket to our support system at http://ticket.cactusthemes.com and leave us an admin account so we can help you check clearer.
2. Unfortunately, TrueMag theme does not support for this order and this is a customization work, so we cannot help you. Please kindly find a freelancer to help you with this requirement.
Thanks for your understanding
Best regards,
CactusThemes.
Dear Sir, I have recently purchased your truemag theme and i am getting problem during its designing.
please look at it.
http://www.telepathshala.com1) problem with the slider. 2) this error is comming on its slider place.[headline link=”yes” icon=”fa-mobile-phone” sortby=”rand” cat=”” posttypes=”post” number=”” title=”Headlines:” ]
Hi
Make sure you have installed all required plugins and included plugins (in the package).
If you need help in configuration, please provide admin account to http://ticket.cactusthemes.com so we can help
Best regards
CactusThemes
Support Close From 1st to 3rd Jan 2016
Dear Customers,
It is noted that we will take some days off for New Year from January 1st to January 3rd. Our support will be back to normal on Monday- January 4th. During the holiday time, you are still able to post your questions to our support system via http://ticket.cactusthemes.com/ We will give you the answer as soon as possible.
On Occasion Of New Year, Wishing You A Year Filled With Great Joy Peace And Prosperity
Best regards,
CactusThemes
I tried to open a support ticket but it does not work so I am posting my question/concern here.
I know this may be silly, but I need to add a title, right underneath the metro slider, and before the blog posts begin on the home page. Something like “Here are the latest Post for today” and then the blog posts begin. I just need to add it inbetween that area. I am not sure how to do this, if you could help that be great thank you!
Hi Ramo786,
Unfortunately, TrueMag theme does not support that feature. You need to modify theme’s code to get that with loop-blog.php , loop-filter.php .
This is a customization work, so please kindly find a freelancer to help you with this requirement and make a backup for your theme update.
Thanks for your understanding
and, Happy New Year!
Best regards,
CactusThemes.
