23226 comments found.
Hey,
Just saw a spelling mistake on your sells page, here is the screenshot: http://bsf.io/imeos
Thanks for your report, appreciated.
The porto settings page appear to be inaccessible after updating. We cannot click on anything under Appearence>Theme Options. This happens after we clicked save as indicated by step 5 on your page in the section “How to update your theme via FTP” http://newsmartwave.net/wordpress/porto/documentation/#update_theme
It seems like this is an issue every time we update the theme. Is there any way to avoid this in the future?
Please assist!
Additionally there is a blue x on the left hand corner of the page I don’t know where it came from after the theme update.
Please send me wp admin and ftp accounts through support page. Let me check.
Sent. Thank you for the prompt reply.
Hey, im having problem with product apparence of some category. For some category, i need product to display on view mode “list”. When i select “list” on the view mode section of the category, it dont change.
Hi, Please send me a testing url and wp admin, ftp accounts through support page. Let me check.
Hi, every time i install and activate woocommerce i get a white screen. I am using your last version. Is there any conflict between your theme and woo commerce ? Thanks for the info.
Please contact us through purchased account.
Hi,
I have purchased the theme and i want to ask you something. In my site i have 2 languages (Greek & English), can i have different logo for each languages (Greek logo for Greek site and English logo for English site)?
Thanx
Hi, Please install wpml and configure the options per language.
Hi, I have install the WPML. If i change in English the logo from left menu WP, Appearance—> Theme Options and save the options, the logo change and the Greek site. Can you tell me another way?
Thanx
Hi, Could you customize porto_logo() function in inc/functions/layout.php on line 8? Could you change the image source per locale?
Hi, Can you help me? Thanx
$locale = get_locale();
switch ( $locale ) {
case 'xx_XX':
$logo = '';
break;
}
Hi, If i send you FTP access can you help me? Thanx and sorry
Please replace the code above, hope you to understand that our free support also has limit as we’re dealing with hundreds of tickets every day. Thanks.
Sorry for this. I understand the free support. Can you tell me which page and line replace this code you send me. Thanx and sorry!
Hi, I understand the free support. Can you tell me which page and line replace this code you send me. Thanx and sorry!
And how can i add a simple table like this: http://imgur.com/1hZjn3M
Please send me a testing url.
Hi, why I can’t get answer from support for 2 days?
I sent you eamil and again.
Hi, I’m wanting my survivingtheoregontrail.com site to be a HUGE membership site with MANY authors and contributors. So far membership has grown with this theme (yay!). I’m currently working on the members/authors pages and would love for the members to have their posts showing on their individual pages. Is there an author shortcode that I can add to the Porto Recent Posts as well as the Porto blog shortcode? Something like: [porto_recent_posts number=”12” author=”ID#”]?? Or is there an easier way to get their posts to show up on their unique pages?
Hi, Porto theme don’t have this feature. We will consider your suggestion and add new option the post ids field in Member Options.
I have a new client that has 4000+ members on their WP site and MANY contributing authors. I would LOVE to recommend Porto to them as well as other business friends I seem to be making recently as well. PLEASE add this option. I love the theme and would to promote it confidently to membership based businesses. Can you see this being added in the near future? Is this an option we can hire your team to add in sooner rather than later?
Hi, We don’t have a plan to add this feature. Could you hire wp developer and customize porto theme?
Ok, thanks. Not sure about hiring a developer, but I’ll see what other plugins may be available.
Hi. After I activate the child theme, some widgets are displayed incorrectly, as you can see in the attached image. Could you please let me know how to fix this?
http://imgur.com/TMb2ByfHi, Please configure again the widgets again in Content Bottom 14, Footer 14 in Appearance > Widgets.
Hi, After going through several themes, came across Porto, really liked your theme. If I purchase this theme, can I disable “Add to Cart” button and Cart related features from the theme settings? Is there any video which guides us designing any sample Porto eCommerce homepage?
Hi, Porto theme have catalog mode feature so you can disable the add to cart button. Please check http://newsmartwave.net/wordpress/porto/documentation/#option_woocommerce
Hi. After I activate the child theme, some widgets are displayed incorrectly, as you can see in the attached image. Could you please let me know how to fix this?
http://imgur.com/TMb2ByfPlease contact us through purchased account.
Hi,
When i change the font to for example Oswald for H3 elements, the font doesn’t get loaded in the head of the page.
It looks like not all fonts are loaded. When i choose Abel for example it works just fine.
It is correctly in the CSS (h3 {font-family: Oswald;}).
Using the latest release of the theme.
Any ideas?
Thanks
Hi, We will fix this issue in next release. Please send me wp admin and ftp accounts through support page. Let me check. Regards.
how i activate rtl in this template ?
Please contact us through purchased account.
Hi,
I would like to use the Porto settings in the back-end of my plugin. What piece of code do i need to include? Porto settings means page options (like backgrounds, sidebar settings, etc.. that are seen in regular page settings.).
Thanks, Ryan.
Hi,
You should use global variable $porto_settings.
Hope this helps others – If you are experiencing slowness in the front AND backend of the site while using Porto – disable the Envato Plugin. I saw huge performance increase when that was disabled.
Is it possible to disable the magnifying glass for some categories and keep it for others? My website products come from different companies and some don’t have good-quality images. I’d like to disable the magnifier for these images.
Hi, You can disable the image zoom globally in Theme Options > Woocommerce > Product Image & Zoom.
Hi, I know about that option but that’s not what I asked for! I said “Is it possible to disable the magnifying glass for some categories and keep it for others?”. It’ll be good if it’s possible to do that because some stores gather images from different whole sellers and they come in different sizes and different qualities. Do you have a solution?
It’s possible and you should customize woocommerce/single-product/product-image.php.
You should get the category ids by the product id and enable or disable $porto_settings['product-zoom'] variable.
Hi,
Feature request: Possibility to set (optionally) the product detail page with col-sm-6/col-sm-6 instead of col-sm-5/col-sm-7.
Some products and their images look better if the layout is 50/50.
Marcellino
Please customize woocommerce/content-single-product.php and porto_product_quickview() function in inc/functions/woocommerce.php.
Thanks!
Hi,
The ‘Add a review’ (/#review_form) link doesn’t link to the actual Review tab.
It jumps to the top of the page instead.
This also goes for the ‘X customer reviews’ (#reviews) link.
Is this a known issue and/or how to solve?
Additionally: Is it possible to open a specific tab with an anchor link?
Thanks!
Hi, I think there are javascript issue on your site. It’s impossible to open a specific tab. You should add custom javascript code. Regards.
Thanks!
Hello, how can I remove the “By AUTHOR Comments TAGS AND CATEGORY” left of the “Read more…” button in the SEARCH RESULTS ?
<span><i class="fa fa-user" /> <?php echo __('By', 'porto'); ?> <?php the_author_posts_link(); ?></span>
<?php
$cats_list = get_the_category_list(', ');
if ($cats_list) : ?>
<span><i class="fa fa-folder-open" /> <?php echo $cats_list ?></span>
<?php endif; ?>
<?php
$tags_list = get_the_tag_list('', ', ');
if ($tags_list) : ?>
<span><i class="fa fa-tag" /> <?php echo $tags_list ?></span>
<?php endif; ?>
<span><i class="fa fa-comments" /> <?php comments_popup_link(__('0 Comments', 'porto'), __('1 Comment', 'porto'), '% '.__('Comments', 'porto')); ?></span>
<?php
if (function_exists('Post_Views_Counter') && Post_Views_Counter()->options['display']['position'] == 'manual') {
$post_count = do_shortcode('[post-views]');
if ($post_count) {
echo $post_count;
}
}
?>
That worked – Thank you very much activecontent for this quick and great support.
Hi, what’s email for support?
You can contact us through profile page.
