39312 comments found.
hi, which is the cost to install this theme on my site and to move all the content from old theme to new the? my site is www.biroulcontabil.ro and i`m using a nevia theme.
Hi there
Well, installing Avada is very simple, if you are running WordPress for your existing installation. We have a help file for this -> http://bit.ly/1QmelBl
In terms of converting your content, this unfortunately falls outside of the scope of support. If you require advanced assistance with this you are welcome to contact our customization partners here -> http://bit.ly/1YBlnoP
Or you can try Envato Studio -> https://studio.envato.com/
We will be happy for you to join the largest theme community out there 
Thank you
‘Home Shop Style 1’ demo don’t find in “Install Demo” option.
Hi there
We are only allowed to provide support to verified buyers. Right now your current account does not have the buyers badge. We can assist you with these questions, simply signup at our support forum and then post up a new topic. A purchase verification is required to signup.
Thank you
hello, it is possible to allow other users just to add new portfolio-items + image uploads? Also is it possible that users didnt se images from other users at the Mediathek?
Hi there
We suggest that you will need to look for a 3rd party WordPress user management plugin to manage this. Try by checking out the WordPress plugin repository and CodeCanyon
If you have any further questions or require assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you
I have checked your new forum demo for login and registration options. Can you please clarify where it redirects after login or registration.
One more question the verification email sent by wordpress will point to front end or the backend login page. If it points to backend is there any way to block the backend and redirect it to front end, without any third party plugin.
One more thing can I get the eta for BuddyPress integration you people working on.
Hi there
To answer your questions:
1 – The forum demo uses the Avada login shortcode -> http://d.pr/i/1i2Dz and if you want to add a redirect post login, instead of the current page, you can do it using the option ‘Redirect Link’ -> http://d.pr/i/QtVd
2 – The default WP log in path is sent out in the email. You will need a custom solution to change this, here is one possible solution -> http://bit.ly/1OqlgYC – I have not tried it so can’t guarantee it
3 – We are working on it but unfortunately do not have an exact ETA right now
We will be happy for you to join the largest theme community out there
Thank you
- The solution you suggested seems working for redirecting Register page.
- But my question was is it possible to change the link provided in activation mail, as that mail pinpoints to wp-login.php (a backend page). I just want to block it.
- And same goes with forgot password mail.
Hello!
Well the registration and other mails come directly from WordPress, so will contain the default WordPress links. You can either use a plugin or htaccess to redirect the login page to a frontend page (you can find tutorials on the web), or you can try to find a plugin, that changes or replaces WordPress native mails.
ThemeFusion Team
One last question is it possible to remove/hide images or image holders from related posts. Because I’ll be mainly posting without images, so if it’s possible through CSS or other way please let me know.
Hi there
You will need to add featured images, they can be hidden for single post pages using the available option, but then to hide them for the related posts custom CSS will be needed. When you are ready and need assistance with that, create a support ticket and our support team will provide some guidance
Thank you, MB
Is it possible to remove the mobile menu? I inserted:
.mobile-nav-holder, .mobile-topnav-holder {
display: none !important;
}
into the custom CSS area however I received no result. Please advise, thanks.
Hi there
Try this CSS snippet instead, add it to the custom CSS option in the Theme Options Panel:
.fusion-mobile-menu-icons .fusion-icon-bars { display: none !important; }
If you have any further questions or require assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you
Worked like a charm! Thanks, and will do on the support in future.
Excellent, thanks for letting us know
If a customer puts an order through it does not show the address in paypal which i want it to. Do you know why this is?
also one more question is that I have placed a flat rate of £2 for shipping but how do I get it to charge for each additional item so if someone buys 2 or 3 items it charges £2 each item?
Hi there
These will be Woocommerce related queries and not theme related. Depending on whether you are using the PayPal Pro, Express or Default extensions for the Woo plugin, you will need to check the settings.
Either way, for the default PayPal shipping/billing address please go to -> WP Dashboard >> Woocommerce >> Settings >> Checkout >> PayPal and check your settings. PayPal allows us to send one address. If you are using PayPal for shipping labels you may prefer to send the shipping address rather than billing.
Woo’s PayPal Standard help file -> http://bit.ly/1RYDL8W
Regarding the Flat Rate shipping, you can define accumulated shipping costs, please see their help file -> http://bit.ly/1JaxLsr
If you have any further questions or require assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you
hi, i am planning to buy your theme for my hotel, can i add payment gateway to it? and is your theme woocommerce compatible? if so can i add any woocommerce payment gateway plugin ?
Hi there
Sure thing, Avada is 100% Woocommerce compatible, we even have a demo dedicated to this -> http://bit.ly/1PFWJ21
The Woocommerce plugin has numerous payment gateway extensions, please see here -> http://bit.ly/1Sq2g0d
We will be happy for you to join the largest theme community out there
Thank you
Thanks for the reply, is it possible for your support team to show me a demo of your backend ? I have few doubts need to clear it before buying
Hi there
Unfortunately we do not have the facility to showcase the Avada Dashboard, however all you need to know can be found here -> http://themeforest.net/item/avada-responsive-multipurpose-theme/2833226
You can also check out our online documentation here -> http://bit.ly/1La5xgv
Thank you
How can I update the theme to 3.9.2? The update appeared and after some time disappeared.
Hi there
The will not have not disappeared, please double check the WP Dashboard >> Updates section again. Here are some help files on methods to update your theme:
Important Update Information -> http://bit.ly/1FAmQpu
How to Update -> http://bit.ly/1H8JGzo
If you have any further questions or require assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you
I just updated the Theme today to 3.9.2 I have selected the Header Layout option again and saved it, but it will not ‘center’.
Never mind.. It was an oversight on my end. Thanks a bunch!
No worries, thanks for letting us know
Logo is not re-sizing after i put 200 width and 58 height as a default logo width and height available in theme option. Link: http://web.alharamainperfumes.net Plz help!
Hi there
It does certainly look like your logo setting have not been applied correctly. We have a detailed help file on how to set up the logo correctly for default, sticky header and mobile. Please see here -> http://bit.ly/1UXe7AS
If you require further assistance please create a support ticket using the link below and our support team will be happy to check your settings and provide some guidance
Click Here To Create An Account & Get Support
Thank you
I have two issues while upgrading Avada 3.8.2 to the latest version 3.9.2 as follows
1. Custom css code placed in theme option for re-sizing logo is not working even pasting once again after the upgrade
My custom CSS code as follows:
fusion-header-v3 .fusion-logo { width: 27%; !important; }
2. Previous Custom CSS codes are mixed
I am using Wordpress Version 4.4.1
Plz help
Hi there
It sounds as though the update was not completed correctly, going by what you have described here.
We suggest creating a support ticket using the link below and our support team will be happy to provide some guidance
Click Here To Create An Account & Get Support
Thank you
Hi,
Is it possible to set an image background on the left header ? I tried and upload an image etc… but I only see the background color…. can you help me please? (I’ve searched on your forum etc but… still unsolved).
Bests,
Ben.
Hi there
I am sorry, I am not clear on what you mean by left header. The header is one entire section at the top of any page. In the Theme Options Panel >> Header >> Header Background section you can upload an image, see here -> http://d.pr/i/14TKW
Please check and make sure that you are running the latest version of Avada to access that option. If you need to update:
Important Update Information -> http://bit.ly/1FAmQpu
How to Update -> http://bit.ly/1H8JGzo
If you are trying to achieve something else and I have not answered your question, please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you
Re,
In fact, I mean the side header. There’s a default color with opacity 1 in the theme settings.
When I am in a page, I choose a custom color with opacity 0.55 and I choose to use a image background.
Then, when I publish, I only can see my custom background and no overlay with custom color that I chose in the page settings. (In fact, there’s only the custom background set on the page).
I’ve tried several settings, but I’m about the limits :cry: . Moreover, in the page settings, I can read “Select an image for the header background. If left empty, the header background color will be used. For top headers the image displays on top of the header background color and will only display if header opacity is set to 1. For side headers the image displays behind the header background color so the header opacity must be set below 1 to see the image. Current no default selected. Can be set globally from the Theme Options.”.
I just want to set a custom image background with color overlay only for one page.
Also, impossible to create an account on you website to create a ticket…
Thanks in advance 
,
Ben.
Hello Ben!
Hmm this has been a long time, are you up to date with Avada? The current version is 5.03 with Fusion Core 3.03 and Fusion Builder 1.0.3
If you do update, make sure to check this: http://theme-fusion.com/avada-doc/install-update/important-update-information/
You want a background with color overlay on just one page? I’m not sure that is possible as the options you showed are for theme options which are global.
Can you email us at support@theme-fusion.com with your purchase code so we can get your setup with an account and get this handled for you? You should be able to make an account as we have many made each day, so something is going on.
Email us at the address above with details and I’ll let our support manager know it’s incoming
Thanks!
Hey,
Ok I’ve sent the email
Thank you! Ben.
Thanks, we’ll get it and respond soon!
Hello avada,
I’m having a hard time using the FULL WIDTH CONTAINER. When I use the default template and I have put a background for the FULL WIDTH CONTAINER. I didnt extend 100% from left to right.
But when I use the 100% WIDTH template. It do extends well. But also the text contents too!
I don’t want the text contents go to extend to 100% too! I want the contents to stay to 900px but I want the container have a background that extends from left to right.
For example: http://theme-fusion.com/avada/home-version-1/I like you did it on the Amazing Elements To Build Unique Sites AREA.
How did you put the background that extends from left to right and still the contents inside are limited to 900px? I tried to google but still it’s hard to follow.
Please help. Thanks
NEVERMIND! I was able to fix it. Sorry for this message. 
No problem, thanks for letting us know
Hi there,
Great theme but I don’t need Events, Portfolio and FAQ’s including many other things. How can I deregister Events, Portfolio and FAQ from theme?
Thanks
Hi there
The first thing to not is that, if you want to de-register the custom post types for performance reasons, it is not necessary to remove them as it will not have any impact on overall performance. As there is not an option to simply remove them from within the theme, you will need a custom solution -> http://bit.ly/236zx4m
The URL provided is to one of many online examples and cannot guarantee whether they will work or not.
If you have any other questions or require further assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you
Hi! I update wordpress 4.4.1 and i updated the theme, but do not work “theme option”. Why? Now I downloading the theme (last update 15 January 16) and i try again. Thanks Francesca
Hi there
If you have updated to Avada 3.9.2 and experiencing a problem like this then it could be down to 3rd party plugins or a compromised update
We suggest creating a support ticket using the link below and our support team can take a closer look at your installation and assist you with this
Click Here To Create An Account & Get Support
Thank you
Combined Facebook and Twitter widget – are three plans for one? Have the feed in cronological order.
Hi there
I am sorry, your question is not very clear to me, can you please elaborate on exactly what you are needing to achieve?
Thank you
Hy guys I have got a problem since yesterday pls look this page http://www.newstartravel.it/thailandia/
Hi there
Inspecting that page I am seeing JS errors in the console -> http://d.pr/i/141I0 and superfluous HTML causing the page layout to break -> http://d.pr/i/11mdM
I suggest disabling all 3rd party plugins (not the Fusion Core plugin), especially your cache plugin, clear it out. And check the page again
Failing that, leave all 3rd party plugins disabled and upload a fresh copy of Avada 3.9.2 manually using FTP to the /themes/ folder as detailed here -> http://bit.ly/1H8JGzo
If you have any further questions or require assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you
Hi, on mobile versions. how do I make flip boxes stack but 2 per row on devices > 400px and < 800px? I can edit the css please just point in the right direction. thanks
Hi there
Not knowing the size of the mobile viewport you are targeting, if the default is that the flip boxes do stack one above the other, yes to change it you will need to make use of custom CSS and CSS media queries -> http://bit.ly/1QCVX65
If you have any further questions or require assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you
Hi, how do I get the blog page to look like this layout please? It looks like the bottom half is a portfolio? but the top half? What are all the elements and templates used on this page please? Thanks!
http://theme-fusion.com/avada/travel/travel-blog/Hi there
That page layout is made up of four key areas, namely:
1 – A Fusion Slider with transparent header -> http://d.pr/i/12nzz
2 – A fullwidth and a 2/3 column and 1/3 column to which was added 3 X post slider elements -> http://d.pr/i/nyGD
3 – A fullwidth and a Blog element -> http://d.pr/i/10OGO
4 – A fullwidth element with a background image, title text and a button element -> http://d.pr/i/gtQG
All of this is created using the Fusion Builder, theme options and in-page Fusion Options
If you have any further questions or require assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you
Thanks a lot!
It is our pleasure
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our ticket system and other detailed support resources.
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Thank you, we look forward to helping you!
ThemeFusion Team
