1685 comments found.
I noticed that the top menu is hidden when viewed in mobile. I plan to buy the theme. Please respond as soon as you get a chance. The theme is great.
Hi.,
Yes, If you want we will include “top menu” in responsive view.
Regards., DesignThemes Support.
Hello,
Is this theme compatible with version 4.4.1?
Cheers,
Hi.,
We have not updated our theme with latest wordpress version. Please use the theme with wordpress 4.3.1 We will update the theme and let you know so that you can update the theme and wordpress.
Regards., DesignThemes Support.
Hi, what is the recommended PHP version for this theme? Is PHP 5.6.16 compatible?
Hi.,
Thank you for contacting us.
PHP5 or higher and MySQL 5 or higher
Regards., DesignThemes Support.
Hi, I know you have said many times, but for translate “prev entry” and “next entry” on .po file and save .mo complied file on a multisite wp site, I need necessarily wmpl plugin?? There’s no other way?
Hi.,
If you use WPML plugin also, have to translate the contents.
Regards., DesignThemes Support.
My question is about the use of wmpl on a multisite if it is mandatory to make the .mo translation works, because in this moment I don’t have wmpl plugin installed and my translation on designthemes-core-features-es_ES.mo and dt_themes-es_ES files doesn’t work.
Hi.,
You need to translate the file dt_themes-es_ES.po and save this file from which you will get dt_themes-es_ES.mo. Upload that file in the same path so that the translations will work fine.
Regards., DesignThemes Support.
My fault. If you want spanish translations I can send it to you. Thanks.
Hi.,
Glad that your issue is fixed. Thank you for the compliments.
Regards., DesignThemes Support.
Hi there. I have bought your theme for one of my customers. I am using WPML and I have 2 laguages (en & el). In the Greek homepage I want to use the slider (LayerSlider) but I do not want to use a slider on the English homepage.
The problem: When I try to hide slider from the EN homepage (after I click update), I see the show/hide button enabled again. I can disable Slider for both pages but I cannot disable the slider for one of them.
Neither I can use a different slider for each language. Even if I choose a different slider for the EN page, I get the same after updating the page.
Could you please help?
Thank you in advance
Hi.,
Yes, You can use only the same slider for both the language home pages. Kindly, Let us know the domain name so that we can check if we can hide the slider for English language home page.
Regards., DesignThemes Support.
Hi again. I managed to hide the slider (hardcoded) for EN page but as you can imagine this is not the optimal solution. Anyway, thank you for your message
Hi, i cant update the theme and plugins. I try to update the theme with envato toolkit, but i nothing happening. Is same with the plugins. When i update them, i see for 5 min “maintenance…” and nothing is happening. Why?
Hi.,
Kindly, Follow the below steps to update the theme.
i) Download the theme from themeforest page.
ii) If you have made any custom changes in the code, please take a backup of it.
iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
iv) go to wp-content/plugins/ through ftp
v) Remove the folder designthemes-core-features/ from wp-content/plugins/
vi) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. Thats it. Now you are updated to the latest version.
Regards., DesignThemes Support.
Hi, is there a setting that allow me to zoom the pages with fingers from smartphone?
Thank you
Hi.,
Sorry, We do not have that feature in our theme. We will consider it in our future updates.
Regards., DesignThemes Support.
Hi, I’ve purchased this theme and I’m using it for one of my blogs in a multisite WP installation. I had to modify one of your functions to be able to use Revolution Sliders, because the original function cannot detect the Plugin:
In framework/utils.php, function name ‘dttheme_is_plugin_active’ (row 528) I add this line:
if(is_multisite()) return in_array ( $plugin, array_keys(( array ) get_site_option ( ‘active_sitewide_plugins’, array () )) );
I’m not a WP guru, but I’m a PHP programmer and it seems to work as it’s supposed to. Please consider fixing the problem in one of your future release.
Hi.,
OK, Thank you for the suggestion. We will consider it in our future updates.
Regards., DesignThemes Support.
Hi there, I wonder why the font of my web site changed even though i did nothing. Actually, even your site looks different http://wedesignthemes.com/themes/dt-soulmedic/ What happened? A resource was moved?
SOLVED: I inserted font-face in CSS
Hi.,
Which font in your site and demo has changed? We cannot see any changes in our site.
Regards., DesignThemes Support.
LATO. I thought there was a link to a proper FONT resource. Instead only people who have LATO installed on their own PCs can see it. So I added font-face in CSS Hopefully I was clear enough. Anyway, I solved.
Okay., Thank you.,
Good Morning, I bought this theme and build up the website for my activity. Because of an error, I have deleted the original pages of the template. I would like to know if there is a way to restore them individually without having to remove my website or reinstall the whole theme. Thank you.
Hi.,
Thank you for contacting us.
If you have deleted the original pages, it would have been in trash. If you have deleted the trash also, then you need to install the dummy data again. Import the demo data from Dashboard > Soulmedic > General > Import Dummy Data ( Top right corner)
Regards., DesignThemes Support.
Hello, Is this theme compatible with WP 4.4?
Hi.,
We have not updated our with latest wordpress version. Please use the theme with wordpress 4.3.1 We will update the theme and let you know so that you can update the theme and wordpress.
Regards., DesignThemes Support.
Hi. My website is www.tcmcentre.com.au. Currently in a webpage, if I add a link to some text, these text will change color to green. When I put the cursor over the text, the color changed from green to black. How can I change this setting so that the anchored text color is normal black color, and only when I move cursor over the text the color of the anchored text changed to green color? Thank you very much! Zengfu
Hi.,
Just add this css code in Dashboard > Soulmedic > Integration > Custom Css. Change the hover color as per your needs.
a { color: #000; }
a:hover { color: #ff0000; }
Regards., DesignThemes Support.
Many thanks!
Hi I just bought the template, but why I can’t see the psd?
Hi.,
Thank you for contacting us.
Sorry, we will not include PSD files to our themes
Regards., DesignThemes Support.
Hi
but in your page you mentioned layered psd was included that’s why I bought your template.
can you at least provide some old psd please
I really need some psd
Hi.,
Kindly., send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the link to download the psd files.
Regards., DesignThemes Support.
Hi, nice theme. We have a “problem” with your portfolio shortcode on home page. We need, when resize the page to smaller size, something like phone width size, the portfolio have only one portfolio, not two on the slider, I left a example below, in “noticias” section. At this moment we resize the page and stay two portfolio on the slider who make the text from each portfolio crop itself. Hope you understand me and sorry for my english.
http://malito.com.uy/wordpress/malito/gastro/Hi.,
Yes, because that section is portfolio carousel. So when you resize window you can see one porfolio item and can see other items also while using carousel – Please refer the attached screenshot https://www.dropbox.com/s/mu6ge6bzwlyfpdd/portfolio-carousel.png?dl=0
Regards., DesignThemes Support.
Sorry, Chrome and android cheat me, can’t I resize the screen too small to see this but in Firefox can I. Is there a chance to put a single portfolio for a screen of 450px? because two portfolio in line for 326px(Chrome and android size) is to small and cut the titles. If there is any PHP or CSS script o shortcode…? Hope you help me, and thanks for the quick response.
Hi.,
Just add this css code in Dashboard > Soulmedic > Integration > Custom Css.
@media only screen and (min-width: 320px) and (max-width: 479px) {.portfolio-carousel li { width: 300px !important; } }
Regards., DesignThemes Support.
I have tried enabling g-zip compression with this theme multiple times using different plugins and every one ,”breaks” the site…the site is hosted on GoDaddy. Is there something in the theme that is incompatible with using a gzip plugin? Is there another route I need to go to enable gzip with this theme?
Hi.,
Thank you for contacting us.
Sorry we have not tested our theme with any third party plugins other than the plugins listed in the themeforest page. So we cannot guarantee for that plugin to work with our theme.
Regards., DesignThemes Support.
Hello theme support,
I have the same issue as others related with testimonial carousel. When I want to slow down the speed, change duration to 8000 ms, (as presented in https://www.dropbox.com/s/8l9hoslkuydy9ao/Testimonial-carousel-duration.png) I see no change on duration.
Is there a max limit on that value?
More, if I uncomment the pauseOnHover then the testimonials are displayed without carousel…and the slide scroll effect is lost.
I saw that theme is using jquery.carouFredSel-6.2.1-packed.js … is there any new version available?
Thank you, Cristian
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hello, Lovely theme, pre sale questions 1. Can I add video to the main slider? 2. How is your client support, I work with deadline. 3. In the doctor section, can it be a regular image instead of icon image? 4. In the blog section, I want to add videos, is it possible to show the video without clicking inside the post, I want to be able to see the video and the other post in one page.
Hi.,
Thank you for contacting us.
1) We have used revolution slider to our main page. We have not tried adding videos to the main page. But you can check the documentation of revolution slider to check if you can add videos or not. We have also included layerslider plugin with the theme.
2) We have good client support.
Regards., DesignThemes Support.
Is there html version which i can buy?
Hi!
Thank you for contacting us.
Sorry, We do not have html version of our Soulmedic theme.
Regards., DesignThemes Support.
hi would you help me take a look at www.ecpc.sg my drop down menu under PODIATRY and ABOUT US seems to disappear before my mouse can hover above it to click.
Please email me if you require my login details. Thanks!
Hi.,
Kindly, Add this css code in Dashboard > Soulmedic > Integration > Custom Css.
#main-menu ul li.menu-item-simple-parent ul, #main-menu ul li.menu-item-language ul { top: 12px; }
Regards., DesignThemes Support.
Hi,
Can you tell me how to add schema.org markup, in particular PostalAddress?
Thanks.
Carlos
Hi.,
Please send some screenshots of your queries.
Regards., DesignThemes Support.
Hi,
I am talking about the following: https://schema.org/PostalAddress
This is used for Local SEO.
I solved the problem by installing a plugin, but the best solution is to have the support in your theme. Take a look into the link where the solution is implemented: http://www.psicoajuda.pt/contactos/
If you look into the HTML, you can find the “schema:postalCode”, which is used for the location of the business.
Regards
Hi.,
Ok, We will consider it in our future versions.
Regards., DesignThemes Support.
){kind=link}