Hello, thanks for contacting!

Please note, that we don’t recommend using svg images as logo, only png and jpg. Code modifications can lead to unexpected issues, we wouldn’t recommend editing it as well.

Thank you!

Thank for your reply! I understand and infact I decided to stick to a PNG file logo and leave functions.php file configurazione to its original version.

Glad to hear everything is fine at the moment!

Hi, thanks for your interest!

The theme is checked by Themeforest reviewers and satisfies requirements in both coding and design. Errors and warnings from validator aren’t critical and, in some cases, quite common for WP themes and plugins used (for instance, a warning about role attribute). So exactly at the moment we aren’t planning to rewrite the code in order to eliminate these warnings, as they aren’t causing any problems for our users.

Thank you!

Hi, thanks for contacting!

The theme works properly with WordPress 4.5, but some minor fixes for full compatibility are required and they will be included in the next update. We can’t name the exact date of release at the moment.

*Please note, that according to new Envato rules all support (except updates) is provided within first 6 month after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.

Thank you!

Hi, thanks for contacting us!

Please note, that we don’t recommend editing elements id’s and don’t provide assistance and troubleshooting concerning such modifications. Appreciate your understanding.

We usually advise our customers to use custom CSS fileds in section settings and Custom CSS in Theme Settings.

In case you’re not referring to content composer elements, please let us know what you’d like to change. Thank you!

Hello, thanks for contacting!

Please check the request you submitted earlier (#20374), our support agent Kate has just responded to you.

Thank you!

Hi, thanks for your interest!

Product categories can be displayed with the help of WooCommerce Product Categories widget, you can see it on this page or with a WooCommerce shortcode – please see a screenshot of how it might look like.

So it’s absolutely possible to place list of categories or blocks representing them on any page if it’s required. Kindly let us know if you have any further question.

Thank you!

Thank you for your prompt reply, may i check with you after adding in the categories list on the side bar, the shop page can display how many products in a row?

Thanks for your question!

Shop page with a sidebar will have 3 products in a row.

Please feel free to ask further questions! Thanks!

Hi, thanks for your interest!

Product categories can be displayed with the help of WooCommerce Product Categories widget, you can see it on this page or with a WooCommerce shortcode – please see a screenshot of how it might look like.

So it’s absolutely possible to place list of categories or blocks representing them on any page if it’s required. Kindly let us know if you have any further question.

Thank you!

It’s absolutely fine, please submit us a request any way. We’ll send you a fix before it’s available as an update on Themeforest.

Thanks!

Ticket sent. Thank you for your attention!

Thanks a lot!

Hi, thanks for contacting us! We’ll gladly show you, how mentioned section was created. And if you’d like to know how any other pages were created, please just let us know!

So, for “Current Laboratory Researches” we used combination of Text Block, Heading, Portfolio, Button and Divider shortcodes, the screencast will make it all clear. Please specify if any additional explanations are required.

Thank you!

Thank you! The screencast made it all clear. I have other questions for you

1) Contact form

I created a contact form with form builder feature (lovely tools!), but I need two information:

a) Is it possible to have an option in order to send a mail copy to the sender?

b) In my contact form there is a check box for a privacy policy acceptance; how can I insert the link to the privacy policy page?

2) Blog layout

I’m using default layout. When the website is shown on mobile screen, is it possible to have “read more” button centerd?

Thanks for getting back to us!

1.a It’s possible with Contact Form 7 plugin and Mail (2) functionality – it allows you to duplicate form and send it to a user submitting it.
1.b We’d advise you to use Contact Form 7 acceptance checkbox and include a simple HTML code for the link to privacy policy page:

<a href="your_link">text</a>

2. Please use the following code in Theme Settings – Elements – Custom Codes – Custom CSS:

@media only screen and (max-width: 768px) {
.cmsms_wrap_blog .blog.standard .button.cmsms_post_read_more {
    display: block;
    float: none;
    margin: 5px auto 0;
    width: 125px;
}
}

And save changes.

Please keep us informed about the results. Thank you!

Hi, thanks for contacting!

Could you please specify the ticket number?

Thank you!

Thanks for your interest in our theme!

Update is on-the-go, it will still include some minor fixes and updated slider plugins, no serious modifications or any bug fixing is required at the moment.

Please feel free to ask further questions. Thank you!

Thanks for asking!

We’d advise you to use Sidebar shortcode and insert Events List widget within the sidebar you’ll select. Thus you’ll have an overview of upcoming events. Hope such variant is satisfying, kindly let us know if you have further questions.

Thanks!

Thanks for asking!

We are working on an update now, it will contain a couple of minor fixes to the theme and new slider files. We are expecting to upload it today, yet please allow it up to 24 hours to be approved by Themeforest reviewers. Appreciate your patience,

thanks!

Hi, thanks for your feedback!

We’re planning an update with some minor fixes, just can’t name any exact terms for the release date at the moment.

Thank you!

Thanks , I’m facing a big problem which is I can’t upload the demo content can you help ?

Sure, just please contact us directly, add all required WordPress and FTP data to the ticket, and our support agents will gladly assist you!

Thanks!

Done

Hi again,

Error received during the demo content install ; http://www.kanvassepeti.com/1.jpg

ok fix it

Thank you for keeping us posted about the results. Please let us know if any assistance is required at the moment.

Thank you!

Thanks for asking!

The email can be easily changed in appropriate contact form shortcode or Contact Form widget. That’s it!

Please let me know if you have any other questions. Thank you!

lol, that was easy! Thanks!

You’re always welcome!

Thank you so much for your information. I’ll do it in other way then.

Thank you so much for your information. I’ll do it in other way then.

Thanks for understanding! Please don’t hesitate to contact us in case any question occurs.

Thank you!

Thanks for your interest in Medicine Plus!

Let’s review what causes described peculiarities to make you sure that the code of all our products is already optimized and meets Themeforest requirements.

Lots of css and js files refer to custom settings, that overwrite default theme styles to provide users with possibility to change any element/section and alter unique custom settings. Without them visual content composer could only contain text and no actual settings of color, font, background, animation, etc. Scripts are launched exactly when it’s required for a certain shortcode, not to overload the page with all available scripts, no matter if they are required or not. Besides scripts are working dynamically – after the click or when the page is resized. That’s why you get the results you mentioned in your comment.

We do our best to provide our clients with flexible, handy and vast functionality, yet optimize the code in a way site is dynamic and content appearance is perfect.

Please let me know if you have any further questions, I’ll be glad to answer them. Thank you!

Thanks for asking!

There’s no build-in field where you can add google analytics tracking info, that’s why we recommend you to use this plugin – Google Analytics by Yoast, please click to proceed to plugin page. Hope it will be helpful.

What else may I do for you? Kindly let me know if you have any further questions. All the best!

Hi I have one more question, how can I edit the shop page? Because I tried to use your shortcode in the shop page (by default page) but it shows me your shortcode shop section and then the woocommerce shop section. I need specifically to edit the woocommerce shop section in order to show 12 products instead of 10 and sorted the products by featured instead of the recent ones.

Thanks for your help.

Hi again!

Usually main WooCommerce pages (Shop, Cart, Checkout) are generated by WooCommerce and include shop functionality, that can’t be changed when you simply edit the page. For instance, product quantity can be settled in Settings – Reading – Blog pages show at most (though it refers to posts functionality in its title).

As to the product sorting – it can be changed in WooCommmerce – Settings – Products – Default Product Sorting.

And please pay attention to this article, it might be helpful for further customizations – Shortcodes included with WooCommerce.

Please let me know if you’ve achieved the required results. Thank you!