38441 comments found.
I tried to look in the JS files but I can’t find the code that does that.
Any way you can help with this?
This are the row settings https://www.dropbox.com/s/spxzbhslal26ytk/Screenshot%202016-01-20%2016.50.06.png?dl=0
And these are the gallery settings https://www.dropbox.com/s/g9y8mhevsb6di2y/Screenshot%202016-01-20%2016.52.04.png?dl=0
Hey, could you kindly share the page URL so I could take a further look for you?
Cheers
Hello, I created a private ticket on your support site (Ticket #643961) with a username and password for you to check. (the site has Coming Soon mode activated)
at least I thought it was a private ticket. For some reason it says “Public ticket”. Can you maybe make it private, since there are some access details?
Thanks
-
Hey, I just made it private and responded 
Hello Theme devs,
I know that the portfolio will inherit the font color from the row settings but is there a simple CSS code to ensure that I get white text to overlay the 3D portfolio thumbs (on all instances when I use the portfolio shortcode)?
Thanks in advance!
Also, is it possible to hide the portfolio image title & date? if you can, separate codes for each. Thanks so much, love the theme!!!
Hey,
Add this into the custom css box located in your Salient Options panel:
.portfolio-items[data-ps="6"] .bg-overlay {
border-color: #fff!important;
}
.portfolio-items[data-ps="6"] .work-meta {
display: none!important;
}
Cheers
Hi ThemeNectar – since my latest update of your theme. My posts are not showing up on my blog page. It works fine on my mobile phone, but on desktop on any browser the posts are not visible. It’s empty, if I go with mouse over, where an image used to be with text, mouse changes as if a link is there and link also works. But the page is empty, blank. Just logo and navigation… and pagination on bottom. Posts are not displaying though. Please advise.
Reverted back to my backup as I cannot afford to keep the blank page in these days up for much longer. But now I can’t seem to get the pagination back on my blog for older posts. 
infinite scroll doesn’t work either..
Hey, are you using the Salient VC? If you’ve tried clearing your cache could you please open a ticket in regards with your admin credentials so I can take a look at what’s going on themenectar.ticksy.com/
Hi opened a ticket. Waiting for reply, thanks!
Thanks, could you let me know the ticket ID?
Cheers
644067
tried the query.php fix, seemed to work for the others – doesn’t work for me though
One thing that would be very usefull is to be able to change the boxed versions witdth. Is that a feature maybe for the next release? 1400 is to narrow today.
Hey,
Thanks for the request, it’s been noted
Cheers
Hello! I have a little question. My support period will expire in 1 month and I want buy a support extension period but I can’t find this option… Need I to buy the theme another time? Or there is another way to do this?
Many thanks in advance.
Hey, once your support expires there will be a new option to just buy a support pack
Cheers
Hi, about to buy this theme and wondering if the counter on the home page can be removed? And can the images above the counter lead to a web page as a pose to a gallery? Thank you.
Hey, i’m not sure which demo you’re referring to but any elements you see can be removed if desired. Also, galleries can link to images or URLs if desired
Cheers
Hi I wonder if you can help. I need to reset the parameters of the theme back to normal. Is there a way I can reset the them end still keep my content. I wanted to install the new corporate theme but I’ve already had made some visual changes to the UI in the Agency version and within Wordpress not the CSS but now I want to update the design to the corporate version but I have no idea how?
Hey, when you import the corporate demo you’ll get all the options and the pages that import won’t delete your current ones, so you can just delete those if you don’t need them
Please tell me does your theme support RTL with out WPML, cause i want to run it with one language only which is Arabic rtl?
Hey, yes you can use RTL without WPML if desired
I’ve made a new page on the website: http://bit.ly/1QdxQLr Problem is that this page gives a 404 not found error. What’s wrong?
Hey,
That URL is currently not leading to a 404 for me, have you already sorted the issue?
Cheers
Hi Support,
I remember there used to be a social share button on each of the posts for the blog page. It seems to have disappeared and only appears within each post. Is there a way to restore this function?
Thanks!
Dave
Hey,
The social share buttons have never been on each blog post in the main blog display – perhaps you were using a plugin for this?
Cheers
Hello, How can I make my contact form to display in three columns just like the corporate demo? Thanks!
Hey, you’d need to use column divs like so:
<div class="row">
<div class="col span_4">
<label for="your-name">Name</label>
[text* your-name]
</div>
<div class="col span_4">
<label for="your-email">Email</label>
[email* your-email]
</div>
<div class="col span_4">
<label for="your-subject">Subject</label>
[text your-subject]
</div>
</div>
Cheers!
Thanks a lot! Works like a charm!
You’re welcome
Hey Guys,
A Notice About WooCommerce
For anyone updating the plugin and seeing the “Your theme (Salient) contains outdated copies of some WooCommerce template files. ” notice – There will be an update tomorrow to handle this
Cheers
Hey, you can configured the page header load in effects in your options panel, the effect used on that demo is the slight zoom out one
Thanks Nectar
You’re welcome
New error…
“Your theme (Salient) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.”
Hey, woocommerce released an update yesterday so Salient will be updating today to ensure compatibility
Cheers
Great before update the new Salient i will be contacting you to help me get caught up.
BS update broke my site. Even with a child theme… both have now broken links. Why is this become so complicated to update? Theres multiple plug-ins and they conflict with each other for updates.
I’m upset my site is broken. I followed all the instructions. i made a child page, i did exactly as it said it the site. I even watched a few videos regarding child pages so i have better understanding, and after all that now my site is broken. I don’t understand why this update was so complicated.
Why is there Salient Visual Composer and WPBakery Visual Composer??? Why do we need both but only can use 1?
How come my site is broken now? Can i repair my site? I am pretty frustrated at this entire process.
Hey,
Updating to the current version does not require any additional steps than in the past, however if you modified core files in a child theme you’ll need to update the structure of those files to match the current theme files. As for multiple visual composers, I have never stated you need both and Salient only includes the Salient version. You can indeed use only one at a table time and it’s recommended you use the Salient version since it includes all the Nectar specific elements seen throughout the demos. If you would like me to take a further look at your setup please open at private ticket in regards with your administration credentials so I can help out themenectar.ticksy.com
Cheers
I do have a private ticket setup. I will provide you with my admin credentials…. I checked your link and i still don’t understand what i’m missing. I will contact you right now. Thanks
Please let me know the ticket ID so I can overlook it
Cheers
Here is the ticket ID: Private Ticket #636803. I provided my log in info there. Thank you!
Hey – taking a look now
Cheers
Hello… any luck? My site has been broken this entire link. I’m not sure what im suppose to do. I have given you access will you be able to fix it or do i have to setup a new theme? Because i can’t figure it out.
Getting notices that the WooCommerce template files are outdated; likely because WooCommerce updated to 2.5 yesterday (Jan. 18th).
It also looks like there are updates to Visual Composer. The integrated version is showing as “Salient Visual Composer – Version 4.7.4” and V.C standalone plugin is listed as “Version 4.9.2”. I understand that you can’t always update the theme each time a new version of V.C. is released but it would be nice to see this feature get some love when non bug fix versions of Salient come out; especially since they’ve added quite a few functions in VC (speed performance being a biggie in v4.9).
It looks like the visual composer “Page Submenu” element isn’t working correctly. If you add the element to the page and click the ”+” sign for more links it adds a “Tab” instead of “Link” and there doesn’t appear to be a way to insert a “Menu Link” into that new tab (unless I missed something).
P.S: Love the new checkout layout. It’s so much cleaner!
Hey!
Woocommerce compatibility is coming in an update due out tonight as well as the latest VC
As for your page submenu not working, could you kindly open a private ticket in regards with your administration credentials so I could take a look?
Cheers
Awesome! Looking forward to the update.
I’ll open a ticket later this evening regarding the page submenu element.
Cheers!
Cheers
Hi,
Really LOVE the corporate demo but it’s really slow. Are there plans to improve performance?
Thanks!
Hey, it’s possible you just checked on a time of high traffic – under a regular load pages should load within 2-3 seconds
I’ve managed to remove the opacity from most of the elements, but I cannot send to find the last one. I used Inspect in chrome and it’s telling me this:
I searched through the style.css but I cannot seem to find this.
A little help please!
Shit. The code didn’t get put. It’s the background the pages I need to remove the opacity from. I have my pages black, but they appear a little lighter because of the opacity. I managed to turn it off in the headers, fooder etc, but I can’t find it for the pages. I believe it’s the container – wrap that has the opacity.
Hey, could you kindly share your page URL so I can see the setup you’re going for?
Cheers
Hey, i’m seeing it set to #0a0a0a instead of #000000
Thanks! I don’t know how I missed that. My god.. I spent so much time trying to figure this out LOL. I guess I should get some sleep!
Haha, no worries!
Hi,
I’ve recently updated to the latest version of the theme but now the blog sidebar doesn’t seem to be appearing although it is set in the preferences. Any idea how i can fix this issue?
http://www.creativevideoproduction.co.uk/5-ways-video-marketing-is-about-to-dominate-2016/Thanks
[SOLVED]
Glad to hear
Cheers
I cannot remove the Salient logo in the top left of the page, i can upload my own but that only appears when scrolling, the salient logo still stays on the top at start up and when you scroll to the top .. HELP
Hey, please share your URL so I can see what’s going on. Have you uploaded your logos in the transparency section of the header nav in the options panel as well?
thefuturehitz.com
I changed it but now the logo doesn’t appear on my site at all & the small (back to top) icon isn’t there too
I’m currently seeing your logo appearing but it looks like you need to reupload your retina versions in order to get them to appear, if you’ve already done so please open a ticket in regards with your admin credentials so I can take a look at what’s going on themenectar.ticksy.com/
Also have you verified no plugin is causing the icon issue with the back to top button?
