4080 comments found.
I am using a Small Carousel in a Smart Content Box. I would like the ‘Date’ to show but it doesn’t. Is there a way I can show the date?
Hi Goldenboymedia,
Thanks for your comment.
Unfortunately, you cannot display the Date if you select Smart Content Box layout to be Small Carousel.
We are sorry for this inconvenience.
Thanks for your understanding
Best regards,
CactusThemes
Bonjour. When i install truemag shorcode plugin i get error in Wordpress. I can’t accès to my WP. When i remove it’s ok. Please explain me how ?
Please provide admin account to http://ticket.cactusthemes.com so we can check
Bonjour. I created yesyterday my account but don’t receive the mail for confirmation ..
Hi
Please send us a message through the contact form in our ThemeForest profile page http://themeforest.net/user/cactusthemes
Hi team,
Can a video ad be as post roll format?
thanks
Hi
What is Post Roll format?
Hi, Video ad showed after a main video
Hi
Sorry, True Mag doesn’t support after-main-video Ad
OK
question
how do i mess with the TABLET AND PHONE RESPONSIVE layout of the site?
Hi Houstondesignz,
Thanks for your comment.
You can try to use Responsive Options of Visual Composer to edit the column for your page if you want to change the layout on the tablet and mobile or you can use Custom CSS (In Theme Options) feature to change this.
Best regards,
CactusThemes
Great theme, how can the titles display in full while in responsive view? Can only see partial text now.
Hi Luckyluca,
Thanks for your comment.
We have checked on our demo website. The titles are displayed fully when they are in the responsive mode.
You should create a ticket to our support system at http://ticket.cactusthemes.com/ and do not forget to give us your website’s URL and admin account. Our supporters will help you to check.
Best regards,
CactusThemes
@drumstudio2000 to able to edit the amazing slider, you should choose your page template as front page to see the amazing slider configuration.
I still couldn’t get the social symbols near the search bar as shown in this picture
http://www.webtail.nl/xdocu/truemag/assets/images/Truemag-Position-Guide.jpgAnd how do you make the search icon yellow along with home tabe when clicked as shown in the picture?
ok never mind I got it. Its the dark div
But what if I wanted to change color of a part which is not given in the color and background section, how can i do that?
And is it possible to customize the mobile version
Hi Lioric,
1. For social symbol: Please go to Theme Options > Social Account and add your social detail.
2. In order to change the color, you could try with CSS Code feature for that “part” on Theme Options > General > Custom CSS
3. You could customize theme as you want. (Sorry that we do not have customize service at the moment)
Best regards,
CactusThemes
I need to remove the carousel for the mobile but keep it for the desktop how can i do that?
Hi Lioric,
We could give you a custom CSS segment to get that, but we need to check your site..
Please kindly create a ticket to our support system at http://ticket.cactusthemes.com , describe your issue as clearly as possible and leave your website link so we can help you check better
Best regards,
CactusThemes
Hi, when I clicked the social share icon, eg Facebook icon, it actually posts a link to the YouTube video I included in the video post, but not to my post itself. Why? This is very important, I want the visitor to share the link to my post and my website, not the link to YouTube. Please suggest how to adjust this, thanks.
Hi Power2k,
TrueMag supports showing your video link with two modes: Play on FaceBook or link back to video URL.
Please check Theme Options > Social Share > Share Video On FaceBook
This option above has effect with your new posts.
Best regards,
CactusThemes
This is so interesting. Why this only works on NEW posts not the old posts? I seem able to post video URL of all new posts, but can only post YouTube link of all older posts. Very very ODD.
Should I change all old published posts to draft and re-publish them?
Hi Power2k,
This issue is caused by FaceBook server, it will save your old posts’s information on their server, so we cannot change.
If you want to re-publish, you must change Permalink of post (URL).
When we mentioned about “new posts”, we mean posts are not shared on FaceBook.
You could change this option and check with a old post not shared on FaceBook.
Best regards,
CactusThemes
Is the Userpro’s plugin fully support with Truemag template? If you login to the account and put incorrect password the popup appears:
Chrome – > Error in jQuery.ajax while submitting a form:SyntaxError: Unexpected token <
Firefox -> Error in jQuery.ajax while submitting a form:SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
If the one of default wp theme is using Twenty Fourteen, everything works well.
Hi Golasze,
We have not test this theme with Userpro’s plugin.
We are sorry for this inconvenience
Best regards,
CactusThemes
Thanks
I can not enable the social share.
the Icon is not showed but if I click on the place, the sharing options opens.
the Icon is not showed but if I click on the place, the sharing options opens.
the Icon is not showed but if I click on the place, the sharing options opens.
Hi Epir,
The link to your website does not work, but you could check Theme Options > Social Account for this issue.
Best regards,
CactusThemes
It is very strange, look at this please: http://sekanschi.com/ please select a video. Beside likes, if you click the social shares, they open.But the share icon does not show.
Thanks
Hi Epir,
Please kindly create a ticket to our support system at http://ticket.cactusthemes.com and send us an admin account so we can check more clearly.
Best regards,
CactusThemes
Hi, I could not make a ticket. You know, It says It does not support the product.
Hi Epir,
We have checked with our test account ( the purchase code is gotten from ThemeForest after buying our product) and see it works normally. We still create tickets from many other customers of TrueMag now.
Please make sure you choose the product = True Mag
Please try again.
Should you still can not create ticket, please send us email at hi[at]cactusthemes.com
Best regards,
CactusThemes
Do I have to set up BuddyPress in order for the audience to SUBSCRIBE any channel? In other words, does channel subscription relies on BuddyPress?
Hi
No, you don’t need BuddyPress
Good! But now when I hit the subscribe button, the wordpress login window pops up, how can I set up a registration pop window? And where can the registered users check their subscription?
Thanks for your anwser in advance.
Hi Power2k,
Unfortunately, TrueMag theme does not support for Pop-up login.
It’s a customization work, please kindly find a freelancer to help you with this requirement.
For subscribed check, you can create a static page in Subscribled Channel template, users can use that page to check their subscribed channel.
Best regards,
CactusThemes
okay i have another question, how do i set it up to show a FULL VIEW POST on the blog page? i want the blog page to show a FULL VIEW POST, instead of thumbnails or summaries, so instead of clicking on a post, it will be displayed on the blog page instead fully?
Hi Houstondesignz,
Unfortunately, TrueMag theme does not support showing a FULL VIEW POST. This is a customization order, so please kindly find a freelancer to help you in this case.
We are sorry for this inconvenience
Thanks for your understanding
Best regards,
CactusThemes
where can i find the right file to mess with the front blog page with the code ‘the_excerpt’ as i see no actual content.php
Hi,
Please try with loop-blog.php file in Theme folder.
Regards,
CactusThemes
Something is wrong with fetch date from youtube, Duration of videos is all the time 00.00, why ;/ ?
Hi
Make sure you have configured the YouTube API Key (http://truemag.cactusthemes.com/document/#other_settings_youtube_V3_API)
Othewise, please provide admin account to http://ticket.cactusthemes.com so we can help
Best regards
CactusThemes
How can I change the background color of truemag?
Hi WHTGNF,
Please create a ticket to our support system at http://ticket.cactusthemes.com/ and tell us which sections you want to change background color so we can help you better.
Best regards,
CactusThemes
I’m trying to use the megamenu in preview mode, but it is not working. Here is the url: http://104.131.28.48/
Hi Mburakergenc ,
Please create a ticket to our support system at http://ticket.cactusthemes.com/ and describe your issue as clearly as posible, leave your admin account so we can help you check.
Best regards,
CactusThemes
Hello, what i wanted to do is clarify my question, my site is htownvideos.com
I wanted my homepage or also http://htownvideos.com/main-video-page/ used as the homepage to be the blog also, i want my homepage to have a nav bar like the blog page, like worldstarhiphop.com.. i need help to set it up where there is three sections on the homepage of small carousel grids, like i have on the homepage, BUT i want it to have a navbar where i can make new smart content boxes on the homepage and it automatically make the oldest smartbox go to the next page but keep the 3smartboxes on the new page with new content, thanks
Hi Houstondesignz,
We have answered this question in our support system at http://ticket.cactusthemes.com/
Please check
Best regards,
CactusThemes
hello, i have two questions for you all
1) i want to add a navigate number bar on the bottom of my homepage
2) i want to set up my homepage smart boxes to have 3 per page and when they go to the second page it will be 3 smart boxes that are older then the ones on the homepage like worldstarhiphop.com
3) how do i make the homepage revolution slider banner touch the ends of the sides instead of that padding on it
Thanks
Hi Houstondesignz,
We have checked with your ticket at our support system http://ticket.cactusthemes.com/ Is this your page: http://htownvideos.com/ ?
1. Unfortunately, WP pagination page is not supported by Smart Content Box. It only works on Listing page. If you want to use it as a homepage, please: - Go to Dashboard > settings > reading > Front page display : check on “Your latest post” - Go to Theme Options > Blog > Pagination > WP page navi - WP-PageNavi plugin is required.
2. As mentioned, we do not know that which CMS and theme worldstarhiphop.com are using. You should contact it’s authors for more details.
Unfortunately, TrueMag theme does not support for your order, please kindly find a freelancer to help you with this case.
3. Actually, this is not theme’s issue and it is better to contact to Revolution Slider’s author for more helps.
But you could try by going to your Slider Setting > Slider Layout : Choose “full width”. It is noted that please kindly create a ticket to our support system at http://ticket.cactusthemes.com so we can help you better.
Thanks for your understanding
Best regards,
CactusThemes
Hi, I brought this theme i can not able to customize home page as a demo theme please help me.
Hi
Please provide admin account to http://ticket.cactusthemes.com so we can help
Best regards
CactusThemes
JW Player for WordPress, TrueMAG – Movie, TrueMAG – Shortcodes, TrueMAG Rating, Truemag – Member, Video Thumbnails, WP Pagenavi and WTI Like Post. These plugins are unable to install, please HELP!
object(WP_Error)#4951 (2) { [“errors”]=> array(1) { [“plugins_api_failed”]=> array(1) { [0]=> string(219) “An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.” } } [“error_data”]=> array(1) { [“plugins_api_failed”]=> string(2) “N;” } }
I get this error
Hi
Please install theme via uploading. You can find the installation files in the full download package
Hi, first of all great theme!
Is there are way to get the original files in the theme from the get go, so that I can just switch them out.
Hi
Thanks for using our theme. I’m afraid I do not get your question. Could you describe again?
