22359 comments found.
I was looking at the theme feature and i noticed these two
Testimonials Grid Testimonials Slider
Are these testimonials pulled from Woocommerce product testimonials and would it be possible to pull and show random testimonials from all my woocommerce products.
The Testimonials are their own custom post type – http://cl.ly/0e05232j2H1P – generally a corporate business will add testimonials from their customers/clients to their site and display them. It’s not necessarily meant to be a part of the shop itself but more for business type sites.
- AJ
I created a custom post type. The featured image, title and post meta (date, author) are shown by default. What do I need to do to get rid of them?
Please see here: http://wpexplorer-themes.com/total/snippets/cpt-single-blocks/
And of course for full control it may be best/easier to simply make a single-{post_type}.php file in your child theme and add anything you want there for the post and not rely on any theme function.
Thanks!
Hi AJ;
I’ve changed the header fonts in the footer and it looks great (see bit.ly/23dXAhV), but it isn’t being incorporated into my pages (see bit.ly/1UaTvos). Can you tell me how to fix this? Thanks.
Looks like you tweaked the h3 styles in the Customizer, is that correct? If so, these are for the “entry h3” only so it will work in the post builder because it’s technically an entry (part of a page) but not in the actual footer builder because it’s outside of the post scope – make sense?
You can the Heading module instead for the headings which has options for the colors, font size etc…or if you like what you have now you can just add this CSS to the theme’s custom css tab – http://wpexplorer-themes.com/total/docs/making-css-edits/
.footer-builder h3 {
font-family: Trebuchet MS,Helvetica,sans-serif;
font-style: normal;
font-size: 19px;
color: #5e5858;
}
Which is essentially the output from the Customizer setting but applied to the footer-builder headings 
Thank you!!! That worked perfectly!
Hey there AJ hwo are you today? sorry but i have another question . I’m looking for add a blog form to another page, not the home page but with another category, when i put blog on the page attributes (template) it just shows all the posts, i tried with the visual composer but this doesn’t show the entries at the same way the homepage does. can you help me on it please? thanks in advance!
Hi,
The blog template will always show all the posts. If you use the Visual Composer though you can use the Total “Post Type Archive” module which displays posts in the same exact way that they do for their “archives” (category, tags, homepage)
thanks a lot! 
Woocommerce has updated to version 2.5? I have 2.4.13 installed. Is this template compatible with Woocommerce version 2.5?
Yes. You might see a warning that says 1 of the template files is outdated but I have already checked and there aren’t any issues (the change they made was only a change to their code commenting) and have also updated the version number for the next theme update. All live demos have already been updated
Thanks! What is the ETA of the next theme update? (Love this theme. Thanks for your great work.)
Thanks, I read the above comment. And you have already posted the ETA. So, consider my question answered. Again, thank you for the very quick response.
If you have any further pre-purchase questions just let me know!
Thanks. I’m going to be buying and installing this theme tomorrow.
Great, just let me know if you have any more questions or run into any issues.
- AJ
Any way to create a login page using the visual composer?
Yes. Total has a custom Login module you can use to add the form.
I just upgraded woocommerce and get the notice below:
Total/woocommerce/content-widget-product.php version 1.0.0 is out of date. The core version is 2.5.0,
Yes, they just changed their code commenting so it will make 0 difference on the site. I already updated the version number and their code commenting for the next theme update. You can just ignore the warning
- AJ
just want to point out that this theme really spoils wordpress developers. You only realize the magnitude of how complete this theme is, after working with trying to customize with other premium themes.
Awesome! I am really glad to hear that, thank you for the kind words and I can promise that with the upcoming updates things will only get better, easier and faster
- AJ
Hi Verónica,
Please make sure WordPress is up to date. I recently I updated Total to use the new singular.php template file which was added in WordPress 4.4 and if your installation is outdated then you could have these problems.
Yes! You were right! After upgrading wordpress to 4.4.1 version, the problem have been solved. Thanks a lot!!!
Great
hello! whether it is possible to add full-screen video in your template? for example instead of the photo, here in this example – http://totaltheme.wpengine.com/modern-agency/
Yes. The best way though is to use the Slider Revolution plugin which is included for free and includes a video function. I have a simple example here – http://totaltheme.wpengine.com/base/home/homepage-2/
I was seriously considering buying this theme for my existing woo commerce site – however after seeing all the comment about the wocommerce modules being outdated, i now have 2nd thoughts about buying this theme, because if the wocommerce modules are not kept up to date it would mean my site could break and it could jeopardize my business…
A pity really looks like a ice theme .
Hi,
The comments you see are misleading….WooCommerce updated only a couple days ago and 1 template file was changed where they altered the comments only, so its not necessary to release a theme update instantly for something that isn’t broken or really changed. I have already made the adjustments for the upcoming update, but I don’t like to make unnecessary updates and create more work for my customers
I hope you will still consider my theme. I always make sure everything is working 100% with WooCommerce. In fact all live demos are currently up to date and working correctly.
- AJ
HI AJ,
Thank you for the response and for explaining. Ok i will continue to consider.
I have a few more questions which i will ask as i look around.
Sorry for the delay, busy finishing up the update
If you have any further pre-purchase questions just let me know!
Great theme, BUT please update it – WooCommerce models are outdated!
Hi,
WooCommerce updated only a couple days ago and 1 template file was changed where they altered the coding comments only, so its not necessary to release a theme update instantly for something that isn’t broken or really changed. I have already made the adjustments for the upcoming update (to be released this week), but I don’t like to make unnecessary updates and create more work for my customers
Please ignore the WooCommerce notice for now. Thanks!
- AJ
Thank you!
In default configuration of Total Top Bar, there is a link for Login/Logout. I delete it some time ago, but now I want it back. 
Can you help me with code for this link?
Definitely! This simply uses a built-in shortcode. I noticed I hadn’t documented this so I have added it here: http://wpexplorer-themes.com/total/docs/login-loggout-shortcode/
WooCommerce models are outdated. :’(
Hi,
WooCommerce updated only a couple days ago and 1 template file was changed where they altered the coding comments only, so its not necessary to release a theme update instantly for something that isn’t broken or really changed. I have already made the adjustments for the upcoming update (to be released this week), but I don’t like to make unnecessary updates and create more work for my customers
Please ignore the WooCommerce notice for now. Thanks!
- AJ
SUPPORT: I am stuck in a registration loop!
Purchased this theme back in late 2014, really love it. Just updated to the latest version today, videos don’t show on the website now, formatting is messed up in places, logos and icon sizes are messed up. Tried to log in to support, registered, waited for the registration to happen, got a link to finish registration and create PW, went nowhere. Now I am stuck in a loop. Please help ASAP.
Did you make sure to update your Visual Composer plugin as well – http://wpexplorer-themes.com/total/docs/updating-visual-composer/ – as well as WordPress? And clear all browser cache? Most issues I see from people updating are from having the updated plugin or not clearing their cache.
If you registered correctly and setup your password you should be able to login without problems. Weird…
I manually reset your account password and emailed it to you via the email used to register. In case you still needed to share temp WP and/or FTP logins to help you with your issues.
- AJ
I updated the theme from an older version and received the following error: “Fatal error: Call to undefined function is_customize_preview() in /home/content/22/9080722/html/lapeergold/wp-content/themes/Total/framework/get_mods.php on line 30”
What do I do from here?
Your WordPress installation must be VERY outdated, please update WordPress. Not only because your site is going to have huge security vulnerabilities but also because Total makes use of some of the latest functions available in WordPress.
Make sure you have also updated your Visual Composer plugin to avoid any other issues – http://wpexplorer-themes.com/total/docs/updating-visual-composer/
We are up and running with Total. Purchased it for the classy demo look (simple site). Not sure where to find the styling which will allow us to jumpstart construction with that look? Thanks, -aj
Hi,
Please see here: http://wpexplorer-themes.com/total/docs-category/sample-data/
If all you want though is the “look” and not all of the pages, then simply import the theme options only – http://wpexplorer-themes.com/total/docs/importing-theme-options/ – which is located here – https://raw.githubusercontent.com/wpexplorer/total-sample-data/master/Classy/theme-options.txt
hi there again, i wrote you before and i really need help on this :c sorry for the spam but i’m desperate. i have a problem with the social share on facebook :c the featured image is not showing on facebook share and i don’t know why, i tried changing the name of the image and some other stupids ways xD but just shows images from other posts or just not show any of them, sometimes just shows a short link without any text or title, that’s into the post because on the homepage, when i push the facebook sharebutton in a random post just shows something like a general page link and not the post link :c i really need help on this. here’s the link of my page http://inversionesynegocios.cl/ thanks in advance! again :c
sorry xD i was really desperate xD
I have already responded to your request. Yesterday was Sunday for me and I don’t always answer support questions on Sunday, because I use this day for personal things Thank you for your patience!
- AJ
yeah, sorry for this, and thank YOU for your patience xD i was really dying for this haha i’m trying it now, i hope it works
Hi AJ. I’m not sure if this a theme issue of VC issue, and the issue only appears in Chrome. I’ve used buttons in a 4 across grid. They look perfect in Safari and Explorer, but break in Chrome. You can see the issue at http://www.revolutionlearning.co.uk/locations/. Any idea what may be the cause of this?
If you need a screen shot or anything let me know
The negative 25px margin on the row causes issues. If you are trying to reset the default column margin it’s best to tweak it on the actual column – http://wpexplorer-themes.com/total/docs/visual-composer-spacing/
I tried creating an account on thier support site but it did not send me a password. then when I went to reset my password. it kept sending me back to reset password. I have no support at the moment. Since you need to be logged in to get support this is my only way to contact. please advise. thank you.
Hi,
Actually you can always seek support here, in fact for quick questions you will get a much faster response
I do see you have registered successfully, did you check your spam folder for a password? Depending on some email clients it could take a little time to get that email as well.
Either way I reset your password and emailed it to you directly, let me know if you didn’t receive it.
- AJ
Next step I tried to update the theme
http://memphisitsolutions.com/ total theme version 2.01 and VC version 4.4.31. I activated another theme: http://prntscr.com/d59v8h 2. Tried to delete the theme but I get this error: http://prntscr.com/d59v8h 3. Reactivated the theme (back to normal)
Hi there,
So yes, the version of the theme and Visual Composer you are using aren’t compatible with the latest version of WordPress so you will have some issues 
The correct way to update the theme is using the automatic update plugin (Envato Market) as mentioned in the docs here – http://wpexplorer-themes.com/total/docs/update-theme/
Deleting and re-uploading the theme should work as well but it isn’t the best way of updating the theme. Also it does seem you may have some permission issues if the theme can’t be deleted via the admin.
Can you please test out the auto update plugin as mentioned above and then let me know if you have any issues updating? If you set that up it will also notify you of updates when they are released so you don’t fall so far behind.
Additionally here is the changelog of updates – http://wpexplorer-themes.com/total/changelog/ – if you would like to see all the changes since your version number.
- AJ
updated theme: http://prntscr.com/d8xf4o
but when I tried to update any plugins I got this: http://prntscr.com/d8xfi4
getting blank page. here is the error: http://staging.memphisitsolutions.flywheelsites.com/
U: flywheel P: medical-twig
- If you are getting this error when trying to update the theme it is server related. You can try disabling the Visual Composer plugin before updating it to see if it helps but if it doesn’t you will have to either fix your server permissions or you will have to update it manually. All the plugins are located inside the theme at Total/framework/plugins – so you can locate the plugins here, extract and update via FTP very easily.
- The top error on the site “get_currentuserinfo” could be cause by an outdated plugin but it’s not caused by the theme and the error at the bottom is coming from the theme but it’s because you have to update the Visual Composer. Once that plugin is updated the error should be removed and the site should function as normal
- AJ
