23226 comments found.
Hello, I think i found a bug with latest version.. When i empty cart in cart page i do not get the continue shopping button and empty cart message. It only empty the (remove content) product box and totaler box so i have left 2 empty boxes. I have to refresh page to get its normal look.
Thanks
Brgds Rune
Hi, We will improve this issue in next release. Thanks.
just a heads up
> Update history > Version 2.7 (1.20.2015)
should be 2016 
Got it 
How to update theme with new version?
Hi
Please follow document instruction how to update theme version.
Regards, SW-THEMES
Hello, How may I change the size and colour of the mini cart trolley?
Hi, Please configure the colors in Theme Options > Skin > Mini Cart. You should add custom style to change the mini cart size. Regards.
Thank you for the reply and have changed the colors as directed. For the mini cart sizing, where would I add the custom styling and what would the code be I would need to accomplish this?
@media (min-width: 481px) {
#mini-cart .minicart-icon { font-size: 36px; }
#mini-cart .cart-items { font-size: 15px; }
}
Thank you! Great support.
Hello, How add text under photo on product page ?
add_action( 'woocommerce_before_single_product_summary', 'add_custom_text', 30 );
function add_custom_text() {
echo 'custom_text';
}
ok and where can I write text ? Have I add new custom fields or what ? 
Hi, You should add new custom fields.
What name ? what value ?
echo 'custom_text';
To:
global $post;
echo get_post_meta($post->ID, 'product_image_desc', true);
Thank`s for your patience 
I want buy this wordpress theme. I have buy the html template. In this wordpres theme where is the Login/Logout button menu? How i can see?
Hi, You can show the login/logout link in the top navigation or main menu. Please check http://newsmartwave.net/wordpress/porto/documentation/#option_menu
ok, but i can’t see a visual demo on the main menu? The login/logout link is the same of the html template? If not, it’s for this that i would like see after.
Hi, It’s not same on the html template. This link don’t have a login popup form. This will be link in the login page.
I am having issues with selecting a header. I have chosen a demo and want to change the header type, but the one that I have selected does not want to work. Could you please help me with this?
I seem to also be having issues selecting a different footer type.
I have also update the theme with the latest version and it doesn’t fix my problem. Please advise ASAP.
Please send me wp admin and ftp accounts through support page. Let me check. Did you checked after refresh wp cache?
I cleared my browser cache and it didn’t solve the problem. I have sent you a message through supper page. Thank you.
When release the new version? for compatibility with the new Woocommerce version 2.5??
Hi, it will be released this week.
May I know what about the old buyers of the theme? Don’t they deserve to have updates and have the theme in their envato account downloads section as well? I mean I bought Porto from envato before, but it was removed and this was added again. So I have to buy this theme again? I also made a ticket regarding this in Spyropress Support (#6010). Please look into this.
The original Porto wordpress theme was removed permanently due to lack customer service, and this is completely new different with old one. You should contact the author Spyropress to get support for previous version.
Can’t change the demo template. collors aren’t right… Same for adjusting collors in theme options > Header. HELP!
Please check after refresh web browser cache. If it’s not working, please send me wp admin and ftp accounts through support page. Let me check.
resolved!! thanks!
Hello. Enjoying the theme so far but I’m trying to use custom icons in the Menu section (rather than Font Awesome). Is there custom CSS to do this (or is it doable another way?
Thanks,
Please add custom class instead of font awesome icon class and add custom style for this class in Theme Options > Skin > Custom CSS.
Sorry for my ignorance, what custom style do I add?
.menu-custom-icon { display: inline-block; width: 20px; height: 20px; background: url('../images/menu_icon.png) no-repeat transparent; vertical-align: middle; }
You should upload menu_icon.png in porto/images folder.
I tried adding the code and added ‘menu_icon.png’ to the ‘themes/porto/images’ folder. It isn’t working. I added the: .menu-custom-icon { display: inline-block; width: 20px; height: 20px; background: url(’../images/menu_icon.png) no-repeat transparent; vertical-align: middle; } to: ‘Custom Styles (only wide)’ is that were I was supposed to add the code?
Maybe there’s another way? Is it possible to substitute a Menu Icon with a png that I added to the Media section? For example: http://hopsamerica.com/wp-content/uploads/2016/01/tab-icons_cones.png
Hi, You should add custom style in Theme Options > Skin > Custom CSS.
I added the following Custom CSS: .menu-custom-icon { display: inline-block; width: 20px; height: 20px; background: url(‘http://hopsamerica.com/wp-content/uploads/2016/01/tab-icons_pellets-1.png') no-repeat transparent; vertical-align: middle; }
and this in the Font Awesome Icon Class on the Menu Item: menu-custom-icon
It doesn’t seem to be working. What am I doing wrong? Thanks,
.fa-menu-custom-icon { display: inline-block; width: 16px !important; height: 16px !important; background: url(‘http://hopsamerica.com/wp-content/uploads/2016/01/tab-icons_pellets-1.png') no-repeat transparent; vertical-align: middle; background-size: 100% 100%; }
I appreciated the continued support. I’ve copied and pasted the above code to the Custom CSS section. However, the icon doesn’t load. Is this the correct Font Awesome Icon Class?: menu-custom-icon
Please send me wp admin and ftp accounts through support page. Let me check.
Hi, Updates to the “Porto Concept” module in visual editor are not correctly re-sizing images for the “Our Work” section of the default “Strategy, Planning, Build, Our Work” area. Please advise.
Hi, Please use the following image sizes: Image 1, 2,3 : 145px x 145px Image 4: 338px x 338px
Dear SW-Theme Support, i have a problem
I cant setting up the “theme options” i can´t change the Logo … There are no functions in the buttons of “General” “skin” and all other buttons … if i click in admin backend on “general” there come nothing … if i click in admin backend on “general” there come nothing… Please do somebody of support can have a look on this problem. Because i have ask befor 24h and nobody have supporting my question.
The Problem is not wp problem, because in other themes all functions workin well. There is an mistake on SW-theme or server mistake but i cant identify the fail
If you need access please mail me:
danielturgay@googlemail.comPlease send me wp admin and ftp accounts through support page. Let me check.
Is Porto working with WooCommerce 2.5? Want to know before we upgrade.
We are testing porto theme in woo 2.5. New version will approve soon. Regards.
Hi, this is very frustrating. I am editing on my macbook 15”, using safari web browser. The master slider looks perfect on my screen. However, when my clients use his surface pro chrome browser to view it, all the elements in Masterslider were all over the place. Please visit advertising.adogo.com.sg to view it.
Hi, We are going to embed again the updated master slider plugin in next release. Could you check after update this plugin? I sent you the updated version. Regards.
Hi i have updated the plugin, but there is a big chunk to one of the slider. I have sent you an email. could you please get back to me asap? Thank you
Received your email, will check and get back to you soon.
How can I change Footer from 4 col to 2 col like this http://newsmartwave.net/wordpress/porto/demo17/ ? The swither in Theme Option does not work
Please select the footer type to 3 in Theme Options > Footer > Footer Type and please remove all the widgets in Footer 3, Footer 4 in Appearance > Widgets.
Hi! I have two Master sliders that is visible for different devices (desktop and mobile), and therefore I can not use “Banner type”. But when I add Master slider shortcode, it automatically appears a empty space above the slide. How do I get rid of it? Screenshot: http://postimg.org/image/jesatibx9/
.main-content { padding-top: 0; }
Hi!
Do you mean in this field? It doesn’t work
Screenshot: http://postimg.org/image/87ejh4949/
.main-content { padding-top: 0 !important; }
Thank you, it worked great!
Theme without function:
Answer: Wordpress 4.4.1 SW Porto 2.6.2
Sorry, what do you mean?
The themeoptions i cant setting up them… There are no functions in the buttons of “General” “skin” ... if i click in admin backend on “general” there come nothing..
?
Please check after increase memory_limit to 128M or higher and update php version to 5.4 or higher. If it’s not working, please send me wp admin and ftp accounts. Let me check.
I have seting up the memory_limit to 96M because its maximum
Hi, Could you increase memory limit to 128M? We recommend to increase memory_limit. Please use only the necessary plugins.
No i cant beacause its the maximum. (96M ist the max. memory limit i have on this server) My hosting partner have says, its not possible to increase it.
Hi, Sorry, I don’t have another solution. This is memory limit issue.
ps: Your new Import content in last release is great, thank you!.
When edit the price box shortcode, please configure Button Label and Button Link, Button Position, Content params. Thank you!
Yes, it is clear. I can create product and set link by Button Link to it, but in the Cart will be link to the product. But it is wrong for Pricing table logic! Please, look at screenshoot http://pic.lg.ua/x/10/302e43/4b47a1b3.png and http://demo2.woothemes.com/storefront/pricing-tables/ logic
Hi, Pricing table don’t have this feature. Regards
I’m always facing issue with Header customization, after changing background color of header it’s not changing. I tried to reset section, compiled default CSS after Reset, cleared my browser cache, checked in other browsers, but no use. Can you just check out where exactly I’m doing wrong. I mailed my website details through mail.
I checked. You should refresh godaddy and web browser cache.