Hi,

Unfortunately the theme doesn’t have an alphabetical filter option on category template, but you could add it if you have some php knowledge. First you should edit the category template and add the alphabetical filter like the others are added – http://screencast.com/t/2xIby88Jsxx and then add another case in theme functions – http://screencast.com/t/HNNy6oIr You can take a look to the block filter options, it could help you to implement this – http://screencast.com/t/NRcKBOzsJo5f

I suggest to get someone to help you if you don’t know how to do it as we are not available for custom services, sorry!

Please open a new topic on our forum if you have other issues related to the theme – http://forum.tagdiv.com/ as this are is more for presale questions.

Thanks! Alin V.

Awesome. Got it to work. Thanks for the detailed support. Anyway to edit the sorting order of the category page by default? At the moment, it’s always sorted by Latest by default.

Hi,

I’m glad that it works!

As you can see when you switch to a filter option, the url is also changed, but latest filter option use the category url – http://screencast.com/t/Igo9Fb2iJ – http://screencast.com/t/sbN1esyE so you will need more customizations. You can find the code for category url in theme functions – http://screencast.com/t/D12cpA7fgWf9 you will have to change also this value to display your filter option by default – http://screencast.com/t/M4Z5QHHBD and this is the order – http://screencast.com/t/z53BmNlGJ Also you would need to alter the default filter option for Big Grid – http://screencast.com/t/u6QyuX2t

Unfortunately this requires many modifications and I suggest to do some test if you have experience or get someone to help as probably the default latest articles order will be affected by doing this.

If you have other questions please use our forum or contact us via email at contact@tagdiv.com

Thanks! Alin V.

Also in the drop down mega menu is there anyway to make more than 4 categories appear? I have about 6-7 sub-cats and only 4 appear in the mega menu style.

Thanks!

Hi,

Yes you can hide it via custom css – http://screencast.com/t/jKyMHY1DtG or comment/replace it in the code – http://screencast.com/t/VWIXKXm3bt Please check this example how you could add a share button(it is from newsmag but you will have to implement it in the same file also on newspaper) – http://forum.tagdiv.com/add-a-new-linkedin-button/ also this topic can help(you will have to use also a plugin Font Awesome 4 Menus for the icon) – http://forum.tagdiv.com/topic/linkedin-button/

If you refer to the megamenu subcategories – http://screencast.com/t/eyyjDiwF0qO please note that the limit is set to 30 so if you have more than 4 subcategories they should appear automatically on megamenu – http://screencast.com/t/nvArhMk81Lz – http://screencast.com/t/KsRftwbVDLL

For further assistance please open a new topic on our forum – http://forum.tagdiv.com/ as this section is more intended for presale questions.

Thanks! Alin V.

Hi,

Unfortunately the theme menu navigation doesn’t have this functionality and you will need custom modifications to achieve this. I suggest to hire a professional developer as this is not an easy task and requires many modifications and we cannot provide custom work at this time, sorry!

For future questions/issues related to the theme please use forum – http://forum.tagdiv.com/ as this section is more intended for presale questions.

Thanks! Alin V.

Hi,

The theme has an option to display specific posts on blocks(including Big Grid) using the post ID – http://screencast.com/t/mHcFv2bmO – http://screencast.com/t/MnxBCJtm433 This option is available only for blocks added using VC pagebuider, if you refer to the category page, it cannot be designed via VC, the Big Grid will display articles depending the filter option that user set – http://screencast.com/t/xCpFYYIno You can check this on our live demo – http://demo.tagdiv.com/newspaper/category/tagdiv-fashion/

Thanks! Alin V.

Hi,

1. Please edit td_module_single_base.php file and remove the link or replace it – http://screencast.com/t/YcnLQ2L1lmH – http://screencast.com/t/P3871hwt38

Another solution to not make this change in the code would be to block the link using custom css – http://screencast.com/t/u27YZ3Mle

.td-author-name a {
pointer-events: none;
}

2. You could use a plugin like Wp User Avatar that we also use on our live demo. This plugin allows you to use a custom image insted of gravatar.

3. You can use custom css to customize the author social icons, for example – http://screencast.com/t/LGSO6MauuhDf

.author-box-wrap .td-author-social .td-icon-font {
background-color: red;
border-radius: 4px;
padding: 3px;
}

For further assistance and if you have other issues related to the theme please open a new topic on our forum – http://forum.tagdiv.com/ as this section is more intended for presale questions.

Thanks! Alin V.

thanks a lot.

Hi,

The Newsticker element works like any other tagdiv block it will display the articles titles depending the filter option you set. You can limit the posts number also for this element and display for example only one article – http://screencast.com/t/boTsMwCERJBa so in this case it will not have any navigation effects, it will stay like you can see in this screenshot – http://screencast.com/t/sNc8BXPt

Unfortunately it doesn’t have an option to add/display a custom text, if this is what you mean.

Thanks for your interest! Alin V.

Ok, thanks for your quick response. Is it possible to make this kind of headline like on this website http://newsrule.com with yellow backkground not necessary use news ticket

Hi,

The theme doesn’t have an element like that, but you could use a Visual Composer Custom Heading element for this – http://screencast.com/t/g3pdpN7nYTd It doesn’t have an option to add the background color but this ca be easily customized via custom css in Theme Panel > Custom Css. These are the steps:

- add an extra class to the element – http://screencast.com/t/iEpm5qNAg8

- use this custom css to add background color – http://screencast.com/t/2sWuINI4t

.yourclass {
background-color: #fff475;
}

We can help you with this if it doesn’t work, just let us know!

Thanks! Alin V.

Hi,

You can increase it in php.ini file -http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/ also please check the other System Status parameter and increase them at recommended – http://forum.tagdiv.com/system-status-parameters-guide/ If you don’t have access to the php.ini file please contact your host.

Thanks! Alin V.

Hi,

The theme has smart sidebar feature that allows you to have a fixed sidebar – http://forum.tagdiv.com/smart-sidebar-2/ but there is not option to make just a widget sticky, the entire sidebar content will become sticky if you enable this feature.

Unfortunately we did not tested any plugin with this kind of functionality so I cannot recommend one, sorry!

Thanks! Alin V.

Hi,

The Italian language is available on our theme and you can easilly load it from Theme Panel > Translations – http://screencast.com/t/pSmCJlMT The Translations panel automatically opens to let you see all the string which are about to be translated, here you can adjust each translation if necessary – http://screencast.com/t/6kPiwg4pn7T – http://forum.tagdiv.com/customize-a-translation/

Please note that this will be applied only for front end theme’s elements and not for backend(panel setting, post settings..), please check this screeshot as an example – http://screencast.com/t/OOqCi67fvQf

Thanks for your interest! Alin V.

Hi,

Unfortunately the time doesn’t allow us to provide custom services because we work hard on the development, updates, fixes and support. Please make sure that you have the sever requirements for the theme to work properly – http://forum.tagdiv.com/requirements-for-newspaper/ and check also the System Status parameters as it is specified in this tutorial(especially wp allocated memory) – http://forum.tagdiv.com/system-status-parameters-guide/ Also we have a guide for cloudflare settings – http://forum.tagdiv.com/cloudflare-cdn/

If you still have issues please provide more details via email at contact@tagdiv.com and paste a link also to this ticket.

Thanks! Alin V.

Hi,

The comment count is replaced by disqus once the plugin is active and connected, at first there may be a delay on the count update. Please wait a while and see if it updated and if you still have issues with it or other issues related to the theme, send an email at contact@tagdiv.com and provide your site url so we can take a look. Also paste a link to this ticket.

Thanks! Alin V.

Awesome. Took over 24 hours but all comments are updated and count is correct now.

I’m glad that it works!

Sorry mate, just saw that it can be easily installed via the WP dashboard. My fault!

Hi,

No problem, I’m glad that you managed to solve this! Please go through the theme documentation – http://forum.tagdiv.com/wordpress-information/ and let us know if you have other issues/questions related to the theme on our forum – http://forum.tagdiv.com/ and our support team will gladly help you. This section is more for presale questions.

Thanks! Alin V.

Hi,

Please make sure that it is not a caching issue, so clear all the caches and see if you still have the ad there. If the issue persist please send an email at contact@tagdiv.com and provide your site url so we can take a look and also provide more details where this ad appears. Also paste a link to this ticket.

Thanks! Alin V.

Hi,

Please try to update the Social Counter plugin as in this case(you don’t those fields) the plugin is not updated. Try this method: deactivate and delete the Social Counter plugin – http://screencast.com/t/4f9ZPR9sNl6Y and install it again from here – http://screencast.com/t/ioeIReUJ4 After you do this please check the guide to get the api key – http://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

If the issue persist please send an email at contact@tagdiv.com and provide wp-admin access so we can take a look. Also paste a link to this ticket.

Thanks! Alin V.

Hi,

You can disable theme’s reviews function if you want to implement a review plugin so users can vote, if you want, here you can find the function – http://screencast.com/t/tQg4LTRb and it is used on post templates – http://screencast.com/t/VtPbLfOjhF

Yes, the theme reviews have rich snippets – http://screencast.com/t/uRD3J5b7LUSu – http://screencast.com/t/6oqb0uVui

Thanks! Alin V.

Hi,

You can try this hook in functions.php so only the posts and pages to appear on search – http://screencast.com/t/MWu2shm1p – http://pastebin.com/z5XerajD

Thanks! Alin V.

Perfect – It works like a charm. Thanks.

Hi,

Please check our demo, when you click on article thumbnail it will open the post page, you don’t have to click only on article title to open it. What you say it happens only on touch screen devices. Anyway if you want to disable the drag option please try to change this code – http://screencast.com/t/AHCHoZPWhS

For other issues related to the theme or if you need further assistance please open a new topic on our forum – http://forum.tagdiv.com/ as this section is more for presale questions.

Thanks! Alin V.

Hi,

Please check Theme Panel > Excerpt and change the excerpt length for each module/block you use – http://screencast.com/t/InFkC2UBa – http://forum.tagdiv.com/excerpts-introduction/

Please contact us via forum for other issues/questions regarding the theme – http://forum.tagdiv.com/ and our team support will gladly answer.

Thanks! Alin v.

Ok , this has helped me a lot but I now have another problem.

I use the homepage block 4 and also use the category page of the modulo 2 ( bloco4 ) . But wanted a different number of characters in the category page . It’s possible?

Thank you so much and sorry my english

Hi,

Unfortunately this can’t be done using theme’s settings however you could try this: http://screencast.com/t/An0SHXW81U5 – this will display a custom ( hard coded) excerpt on your category pages and the panel settings on blocks for module 2 so you just need to add this implementation in theme’s module 2 file template like in the screen or use this code: http://pastebin.com/f0ggxmwR and replace the whole content of the module 2 file and add the excerpt length you need here: http://screencast.com/t/Ce0BY06MGj

Hope this helps!

Let us know how it goes and if you need additional assistance on this please address us via email: contact@tagdiv.com or post on the forum: http://forum.tagdiv.com and also include the content of this conversation and we will reply you as soon as possible.

Thanks for the message!

Lucian C. tagDiv

Hi,

I’m not really sure what you mean. Do you refer to the sticky menu? Please check Theme Panel > Header to activate it – http://screencast.com/t/EtqaGRvp6CHi and if you use the header style 5 you will get the same design like on video demo – http://screencast.com/t/tbmpXA72zmDj – http://screencast.com/t/42APQXf0

Also if you refer to the background color to the row, you can stretch the row and add the background color/image, please check this topics – http://forum.tagdiv.com/topic/make-block-full-width/ – http://forum.tagdiv.com/topic/change-background-color-of-the-big-slide-under-nav/#post-54593

If this is not what you mean and/or you have other issues related to the theme please open a new topic on our forum – http://forum.tagdiv.com/ as this section is more intended for presale questions.

Thanks! Alin V.