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Unable to login “theme support” even though entered correct purchase code.
Please contact us via email at firstname.lastname@example.org and provide your item purchase key so we can verify it and provide an accurate answer. Also we can help you there with any theme related issues/questions until we solve this issue.
Hi, what plugin do you recommend to make this theme a multiLanguage site.
Hello fanasma2040 ,
You can try using the WPML plugin if you want to use more than one language at your website. The documentation regarding on WPML plugin can be found here -> https://forum.tagdiv.com/using-theme-translations-together-wmpl/
Hope this helps!
Thanks for your understanding!
Hello, I just buy your theme but Visual Composer not working and tagDiv Composer also !!!
First of all, please make sure that you have correctly installed the theme via FTP way according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ and then, you should check our useful manuals in order to know how the page builders works, like this -> https://forum.tagdiv.com/how-to-use-visual-composer/ -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
Thank you for the reply, but i said they are not working
If you need more assistance in this case, please send us an email at email@example.com with your credentials so we can take a closer look at it.
Thanks for the message!
Please do not make two topics with the same problem!
Thanks for your understanding! Catalin L.
Cant change color of text on mouse over in main menu. I have changed in Theme colors > main menu > ACTIVE & HOVER COLOR but doesn’t work, the color remain black
You should clear all of your caches, purge CDN files if you are using something like this and check the results.
Can i use different templates for different categories ?
What if i want to use all Demoes styles according to categories ?
Like if i create a category Movie and want to use demo 1 theme and Category TechNews and want to use TechNews Demo …. Can I use ?
Sorry, it’s not possible to use more than one demo for a website. Please keep in mind that each of our demos is custom made and standalone and you cannot use only parts of them on your website but only if you will implement this yourself.
Hi! I’ ve just bought your product with Bussiness Magazine demo design. But I don’t understand how can I install the choosen design? Is it possible, or it was just a demo which is not included in my package?
Oh! I am sorry! I am just a blind one:))) I’ve found how to install it. Your product is awsome! Thank you!
Do you support RTL
I’m sorry for this but please notice that our theme has not been designed to be used in RTL mode, sorry!
thanks for replying,
it is a great job
How i can put in post custom ad by theme admin. I use this in file but on update i lose all so how i can manage this ads by theme admin. Ex. i want other but custom ad in bottom of pages
You should use the Article Bottom Ads functionality from Theme panel, like this -> https://forum.tagdiv.com/article-ads/
I use that i need other at bottom mate
Sorry but please notice that the theme does not have any other such an option for it. You should implement it yourself if you want to have another bottom ad functionality because we cannot provide custom work at the moment, sorry!
Thanks for your understating!
I not need custom work just where to put shortcode for the custom ads in post page
If you want to do this, you should use the do_shortcode method and add it inside your post and if you want to have this ad inside to your all posts which are part of certain post template, you should edit the theme core file according to your post template used by you.
The code is here ->
<?php echo do_shortcode(‘[td_block_ad_box spot_id=”custom_ad_1”]’); ?>
If you want to add directly the code inside the post, you should do this -> http://screencast.com/t/infK2eNQlf8k Also, if you are using the post template style 1 you should edit the loop-single-1.php like this -> http://screencast.com/t/b8FBqZmb and there you should ad the code where you want to appear on the page.
On the future, if you will have any other problems with our theme, please open a new topic on our support forum here -> https://forum.tagdiv.com/forum/newspaper/ and we will glad helping you.
Hi. Already switch the themes, it’s was more easy than I expected. But I need a few things more.
The pagination in the home it’s whit arrows, but I’d like to be with numbers like inside the categories.
Inside the categories in the main menu I’d like to display more articles.
And the logo it’s not in the center.
Do you are referring to the Block’s pagination? If yes, notice that pagination style is a default and it does not be changed very easy but only through such custom work, sorry! Also, if you want to use number pagination for your homepage, you should try using as page template the Page Builder+Latest Articles+Pagination. If you want to display more articles in your categories in the main menu, try using the Mega Menu feature according to our documentation here -> https://forum.tagdiv.com/mega-menu/
Regarding on your logo, you should change the header style to another one which displays the logo in center and in full size of it, looks like Header Style 10, according to our documentation here -> https://forum.tagdiv.com/header-styles/
If is not what you mean and if you need more assistance in this regard, please open a new topic on our support forum here -> https://forum.tagdiv.com/forum/newspaper/ provide your website together with more details about your problem so we can take a closer look at it and also, so we will be able to provide a more accurate response.
Hello, can you point me which file I need to edit to fix this problem with the capital letter with the translation? https://cl.ly/n80j
Please provide another more relevant screenshot so I can identify where exactly is your problem and also, so I will be able to provide a more accurate response/code. Also, provide your website URL for further inspecting.
Having serious issue with the theme, created a homepage with tagdiv composer but whenever i set it as frontpage, It won’t work and still showing me the older theme. Contacted at the forum for support as well. But still no reply from any support staff.
We will respond you as soon as possible. Please notice that we go through a crowded period and the response time is higher. We cannot instantly respond, as you want, sorry!
Hi. Hope you are doing great. There is no js composer plugin in the new update!
( Ver 8.1.1 ) only td composer and social counter! Thank you.
Visual Composer is still provided with the theme, please download the full package(All files and documentation) and you can find it here – https://www.screencast.com/t/4hlQuwAeyM
I was hoping some new features atleast with this update (last update was on august 8th) but what I found in the changelog is this :-
[ Version 8.1.1 ]
- improvement: Updated Visual Composer to the latest version
- improvement: Updated Revolution Slider to the latest version
- fix: XSS Security issue
No updates for theme, no updates for TD composer. Also the visual composer update is not the latest one, it shows the date – 12.10.2017 – ver 5.4
First of all, I will thank you for following us! Please notice that we have released this mini update for those we have requested the new version of Visual Composer and for fixing some security issues. Please keep in mind that we are working hard for a big improvement which is in a continuous development but which is not yet completed and that’s why we could not be introduced in this update, sorry! We hope to finish it, as soon as possible, and we will come back with a major update, in the near future!
P.S Please install the theme with more attention. Remove all of your old version and install it again only the plugins that come bundled with the theme core files. The latest version of Visual Composer which is just included in theme’s packet is 5.4.2 as you can see here -> https://www.screencast.com/t/Td3noprt
I downloaded the all the theme files again, inside plugins folder when i open the change log of visual composer, it shows 12.10.2017 – ver 5.4. I haven’t installed it yet and wanted to check if that is the latest version.
Please trust me in what I say to you! Download again the latest theme version from our Theme Forest page and then install it again the Visual Composer plugin from here -> https://www.screencast.com/t/SWrzjZD2Bjv
ALso, if you cannot do this, please send us an email at firstname.lastname@example.org with your log-in information so we can take a closer look at your setup page.
What is the solution?
I have inspected your website and I saw that your Block 1 does not have a good layout, sorry! If you will check the Block 1 from our demo preview here -> https://demo.tagdiv.com/newspaper/block-1/ you will see which will be the right results using this block. The bad comes from your page setup. I saw that you are using the column inner row and that’s why the block 1 does not work as expected, as you can see here -> https://www.screencast.com/t/kptyv1Zz So, if you want to use the Social Counter and the Block 1 on the same row, you should have the following setup at your backend page, like this -> https://www.screencast.com/t/SvUIlengxR
If you need more assistance in this case, please open a new topic on our support forum here -> https://forum.tagdiv.com/forum/newspaper/ and we will glad helping you.
On this demo: https://demo.tagdiv.com/newspaper_business/
Under headlines, there is a blue box that shows categories with what looks to be a specifically chosen post. How is this done? I want the same effect.
Here is talking about block title as you can see here -> https://www.screencast.com/t/RSSQlv4E YOu can add it when you setup your Block, according to our documentation here -> https://forum.tagdiv.com/block-settings-guide/
I’ve downloaded and installed the latest version of the theme, but now my “rows” no longer “stretch” the full width of the screen.
Also, why would a Single Image with a link, no longer use the HTML img element? It now appears to be an anchor tag set with a background image using CSS.
Its quite frustrating that these updates are breaking how my site looks visually.
Upon further inspection, all Single Images are now being interpreted as anchor tags with a background image, regardless if a click action has been set or not.
Why would this be setup to function like this?
It also appears that the 1/4 + 3/4 column layouts are no longer working.
How was this update approved to rollout? Was it even tested thoroughly?
All issues appear to have been caused by the tagDiv Composer plugin being activated, possibly during the update process.
Once I deactivated the plugin, the issues were resolved.
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