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Hello, in my website the search bar dosn’t work proprerly with iphone.
I can’t write in the search field.
What can I do?
Here’s my site: www.cosmopolo.it
I will test the website with an iPhone as soon as possible. I tested with an Android phone. After a few minutes of clicking on what it seemed like an endless security check, that also kept repeating for some reason https://prnt.sc/212n6ug I managed to get on the website eventually and tested the search https://prnt.sc/212ncbh It worked fine. Perhaps it is happing only on an iPhone, although it should work fine with any phone basically. I will test with one of those as soon as possible.
Regards, Simion C.
hay, sorry .. i have a problem .. amp on dekstop is not working .. css not working properly. pls support us, i cant register to forum .. thx a lot
I suggest sending us an email at firstname.lastname@example.org and there you can mention more details about the problems you are having with the theme, also provide a link to the website and admin login in the email. We will take a look and try to help. Let us know.
email sent, from email@example.com
thx a lot
Hi, we’ll check it as soon as possible!
Is it possible to create membership based on type of content, tags, categories, and / or keywords? Basically users will pay more for additional checkboxes that they select so there are no membership levels per say. But more checkboxes selected, changes the membership pricing.
Maybe with a membership plugin that will be possible. The theme itself doesn’t have such advanced membership features unfortunately. You could try a few plugins for this, some of them may have the options you are looking for.
The designs are nice, but the tagDiv Composer is not working and since it is the only way to edit your pages, it is practically useless :/
The composer should work, in order to use it to edit the pages and templates. If it does not work on your website, that would mean there is a problem. We will help solve this problem. I suggest sending us an email at firstname.lastname@example.org and provide the following: a link to the website, admin login, cPanel access. Let us know.
I have been looking at your theme, to replace my current magazine theme. I want to replace my curent one, because it for some reason loads very slowly on Google Pagespeed Insights, Pingdom and more. And I really dont understand this, because when I load my website on my own machine, in Inkognito and have other people around the world to load my website, it loads fast.
But when I look at your theme, it gives me good performance scores on Pagespeed Insights, Pingdom and more. And I have been trying this before with another theme.
But with this other theme, as soon as I was loading my content into it, it was dropping A LOT in performance.
How can I be able to test your theme, install it on a brand new install and load in my content, and if it turns out to be slow as well, how can I get a refund then?
I hope you would like to answer. I have already bought a license – but I havent downloaded it yet, because I can read that downloading a product makes you unable to get a refund.
The theme can be used to achieve very good results. Optimizing a website will take some work however, and it depends on multiple factors. If you want, we can provide suggestions for improving the performance of your website. Or we could even do it for you perhaps, through our custom work department. You can download the theme and install, you can request a refund at a later time if needed. Downloading the product that you have purchased and testing it, will not mean a refund cannot be provided if you are not satisfied with that product. Once the theme is installed on your website, send us an email at email@example.com and provide a link to that website. Let us know.
Hi, is it possible to not display the featured image on certain categories via settings or css? Thanks
Also is there a way to change the Post template for a specific category?
The post template can be set for an entire category of posts, so that is possible. You can create post templates and set them per category, so if you want some of them to not display the featured image, simply don’t use or remove the featured image element from the template https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ We can discuss further how this can be done by email, please send us an email at firstname.lastname@example.org and also provide a link to the website so we can inspect it. Let us know.
Great thank. 1 last thing, any idea why this happens only when choosing this style for social widget: https://ibb.co/zSfnXCp
If I’m right those are auto ads and when you use that styles the elements are separated so the auto ads can be set between them.
Hi, How can I full width all the things in magazine pro template.
If you want to make the website full width, then you’ll need to remove the background image from website. If you want only to set the images full width, you can use this the option from image https://i.imgur.com/crxS9Dw.png
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
I am planning to buy your item and considering launching it on a droplet on the DigitalOcean server. I wish to know which is better for Newspaper theme in terms of compatibility, speed, etc, Nginx or apache?
Hey, when do you backup? The clock is ticking very fast. Please answer asap. I am on the way to my second project with tagDiv. And, please don’t ask me to ask this on your support forum.
You can use both without problems, but, apache is more used by our current clients.
newspaper as the highest selling blog magazine theme on themeforest, liked by users around the world, however, the theme needs to load a lot of online resources from the newspaper team server, the actual situation is that in some areas, such as China, Africa and other regions, online resources loading is very slow, often reported errors, many people have feedback on the forum, we all understand, the reason is because the newspaper team used a low configuration of the server, resulting in online resources loading is very slow.
I hope that newspaper will pay attention to user experience, replace the server with a better one and improve the loading speed of online resources.
Looking forward to the reply from the theme developer.
In particular, Cloud Templates loads quite slowly and sometimes reports errors, I hope to optimize the speed as soon as possible
Thank you for contacting us!
Cloud Library contains a lot of templates and new ones are being added, so you have to have a pretty good internet speed, ours is 1GB / s most likely the problem is not from our server nor from the internet speed that we have, but it can be from the speed of the internet that you have -> https://i.imgur.com/R28BFFQ.png
As a suggestion you can only open portions of the cloud, this can be done when you are in tagDiv Composer or on a post, category, in this way only the templates on that section will be called.
I understand, the average network speed in Africa is about 500K / s, I probably know what is the reason
Hi, I’m going to use your theme on three websites, do I need the three licenses?
Yes, you need to use three licenses, because, it is allowed only one license key per live website.
Hi! Please tell me why related categories filter not working for sub-categories i.e Disease is main category and Asthma is a sub categories I have design a templates for taxonomy (Categories) its working for main categories except sub-categories please see—-
Sub : Hundreds of error
Before New Update Please Kindly Check your Website Theme structured @
Please Check and resolve this issue.
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