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9995 comments found.

H Admin,

I have installed Jetpack plugin as it is recommended in you theme. But when i activated the plugin no pages and other links working only home showing. When i am clicking on other pages…i am getting following message:

requested URL /index.php was not found on this server.

then i deactivated the plugin. it did not work as well. then i have to restored the website from backup. Please suggest as i need STATS for my website.

Thanks Ranj

tagDiv

tagDiv Author

Hello Ranj.

There could be another plugin that conflicts with the stats module of jetpack. Please disable all other pluguins except visual composer and jetpack, clear cache and reset cdn files. Then test again. Let us know if you still have trouble with this.

Thank you! Bogdan B

Hi Admin

There is no other plugin. I tried but it nor worked.

Thanks

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you! Bogdan B

Can you tell me what the primary difference is between NewsPaper and NewsMag? How can I tell which one would be better for what I’m trying to build? They seem pretty similar, just different prices.

tagDiv

tagDiv Author

Hello,

We get this question a lot so we wrote an article about it. Please follow this url: http://tagdiv.com/newspaper-vs-newsmag-how-to-choose-the-perfect-wordpress-theme-for-your-project/

Thank you! Bogdan B

Hello Good Day.

After updating the theme. the icons are gone. any ideas why this happen? Thanks

tagDiv

tagDiv Author

Hello,

There seems to be a css rewrite happening so it could be a plugin that causes it. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you! Bogdan B

TechPaced

TechPaced Purchased

Hi, is the update available ?. I see Last Update 2 December 16 . I downloaded the theme copy but did not find updated changelog

tagDiv

tagDiv Author

Hello,

The update date is there because of the black Friday modifications to the main page. There was no theme update but rather an envato page modification. Envato changes the date even if we change one single paragraph on the theme page, so I understand why this could be misleading. There update is not yet released.

Thank you! Bogdan B

How to clear gap between content and footer. http://imgur.com/a/CLY1y
tagDiv

tagDiv Author

Hi,

Please open a new topic on our support forum at http://forum.tagdiv.com/forum/newspaper/ and provide a link to your website so we can inspect it and provide he proper solution.

Thank you! Bogdan B

Check out what our customers feel about using Newspaper 7!

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Sorry?

Hi,

If you have any issues related to the theme please open anew topic on our support forum – http://forum.tagdiv.com/ and please provide more details about this.

Thanks! Alin V.

Hi there, I purchased Newspaper theme and I m using classic blog layout. One question , how do I change the filters on the home page slides? the 4 blocks on my home page. The posts won’t change , where do I find and edit the slide and slide filters? Nice theme , thank you

Hi,

Please check the block settings tutorial – http://forum.tagdiv.com/block-settings-tutorial/ If you have any other questions or assistance please open anew topic on our support forum – http://forum.tagdiv.com/ and provide also your site url.

Thanks! Alin V.

How to change Visual Composer’s font?

Hi,

Please open a new topic on our support forum – http://forum.tagdiv.com/ or contact us via email and provide your item purchase key. Also paste a link to this ticket.

Thanks! Alin V.

Hi,

If you need a boxed layout like on Animal News demo please set a background color or image to your site – http://screencast.com/t/hUQi9plfkBehttp://screencast.com/t/e2UEHdpWG

Thanks! Alin V.

Hello three,

Great theme, thank you for your work !

I’m just having some trouble setting up my Author page, i’ve selected a layout in the theme options but when I click on an author’s name beneath an article, the link showing is good, but then it redirects me on my homepage.

Any idea ?

Thanks

Hi,

Please disable all your plugins except Visual Composer, clear all your caches and check again if the issue persist. If it works please enable your plugins one by one and see which one cause this problem. If you still have issues with it please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this ticket so we can identify you.

Thanks! Alin V.

Boy, what a nightmare to set the site with SSL, i use flexible cloudflare SSL, we have dome 400+ installations of wordpress, but this one is a PITA and it is your template for sure. This template does not play well with SSL. Not compatible with WProcket cache plugin and with your cache plugin, it is stil C – C on gtmetrix. We have a dedicated server and I added all to max on our php.ini but still slow.

Hi,

The theme’s latest version has ssl support integrated and it should work fine. Please also make sure that you have set this up right, you host provider should have a guide on this. Unfortunately the WP Rocket plugin was not tested with the theme, but based on other users reports it works with the theme, probably with specific configuration – http://forum.tagdiv.com/topic/master-tutorial-newspaper-6pagespeedoptimizeespanol/

Also in terms of speed we have made a page speed guide and covered the most important aspects that google notifies you of ( image optimization, js/css render blocking and more..) and based on which it classifies and grades your site regarding speed. You can find it here: http://forum.tagdiv.com/how-to-make-the-site-faster/ Unfortunately the time doesn’t allow us to provide any type of custom or optimization services, sorry! In case that you cannot use the theme please ask for a full refund here – https://themeforest.net/refund_requests/new so you can find another template that suits to your needs.

Thanks! Alin V.

whether the newspaper can use facebook instant Articles?

when will connect manually website appeared the following sentence: The fb: tag pages on the url does not contain this page’s id. The url has fb: tag pages but they do not have this page’s id. Please work with your developers / webmasters to add this tag to your website.

what’s the solution?

Hi,

Unfortunately we didn’t tested Instant Articles for WP plugin with the theme and we’re not aware of its functionality in order to provide an answer. We cannot offer any customization services at the moment, sorry. you will need to follow the instructions FB provides here – https://developers.facebook.com/docs/instant-articles Also you can check this topic from our forum – http://forum.tagdiv.com/topic/support-for-facebooks-new-instant-articles/

Thanks! Alin V.

Hello Tag Div,

Wordpress 4.7 version is available now. Please tell if I can upgrade the core.

Thanks Sameer

Hello,

We tested the beta version and the final version and have found no issues from the theme side. As you can imagine, plugins will have to be tested as well so we suggest you create a back-up beforehand and test to see if all plugins are ready for WordPress 4.7

Thank you! Bogdan B

Hi, it’s possible to cutomize the mobile theme home page? http://www.marketspost.com

Hello,

Unfortunately the mobile theme will only use a grid of featured posts and a list of all your posts sorted from latest to oldest. There is no setting to change the layout of the homepage in the mobile theme plugin. It is an optional plugin though so you can deactivate it if you want to and use the responsive version of the theme. http://forum.tagdiv.com/the-mobile-theme/

Thank you! Bogdan B

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