tagDiv

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14933 comments found.

Hi I can not activate the theme.

I have already bought several themes.

I entered my existing account in ‘Register to the Support Center’.

However, it is not loginable.

What should I do?

Hello,

If you already have a support account, please check your account and under ‘product keys’, add your new key like this guide mentions: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ and there will be no more prompt fora forum account.

Thank you! Bogdan B

Where do I get ‘TAGDIV ACTIVATION KEy’?

Is theme registration so difficult?

Hello

The theme registration is a one click operation if you add your extra key to your account. If not, it will ask for a forum account for each activation.

Thank you! Bogdan B

I have a problem in smart list 6 the paragraph that after pics is not appear this screenshot in admin https://imgur.com/oGviVNT and this from site https://imgur.com/a/nTqZSUm this is the article https://mixtopic.net/list-of-the-richest-10-athletes-in-the-world-for-2018/ it was working and I don’t know what happens

and you answered Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you! Bogdan B

and i sent the email but noting resolvrd

Hello,

Replied via email

Thanks. Bogdan B

How do i put Facebook comments. Facebook Comments Plugin is no longer available. i dont know where do i put the 2 codes facebook developer gave.

Hello,

You can use a code modification if you really need the facebook comments ad are comfortable editing the theme files. Here is a topic describing an implementation method: https://forum.tagdiv.com/topic/facebook-comments-2/

If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.

Thank you! Bogdan B

Hello,

When attempting to change background-image with TagDiv composer I am getting invalid data, is there a guide on how to fix this

Hello,

The image issues usually happen when using both the tagdiv composer and wpbakery page builder at the same time. Please disable wpbakery and the images should work properly again. Please do not use 2 page builders at the same time.

Thank you! Bogdan B

I am using Newsmag on my website The problem is with Whatsapp social sharing button. When I click on Whatsapp Icon under post title to share the post, Whatsapp open to select contact. After selecting the contact, Whatsapp message box is pre-filled with only post title when it should have a link to the post. Only post title is being sent to the contact without hyperlink to the post.

Hello,

Please use seo by yoast and enable the OG image for social network sharing. By default if no OG image is selected, there will be none when sharing.

If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.

Thank you! Bogdan B

WARNING to anyone looking to purchase this theme: the built-in Pinterest share button does not pull the image when sharing a post, it will pull the title and populate in the description but won’t pull the image. I had to use a sharing plugin which slowed my site down, even though this theme is already slow. Thanks

Hello,

The Pinterest button will share the image if you use the OG image from seo yoast. This can be seen when sharing a post from our official demo: https://www.screencast.com/t/aDrKDotzkhttps://demo.tagdiv.com/newspaper/wordpress-news-magazine-charts-the-most-fashionable-new-york-couples-in-2016/

Thank you! Bogdan B

Hi Bogdan, I’ve done it and still don’t work, had to use a social plugin to get it to work (went through all the steps), this was for Lifestyle demo. Another thing – your theme doesn’t give option of specifying which posts to display ads under. My theme setup is that I have “latest posts” instead of specific page displayed as my home page, so it displays all of my latest posts in order (tried to use the demo and built-in visual editor but got an error – my site is old), in my previous theme I could specific which blog posts to display ads under on the home page, here is the code I used:

<?php echo milkit_breadcrumbs(); ?>

<script async defer data-pin-hover=”true” src=”//assets.pinterest.com/js/pinit.js”></script>

<main id=”main” class=”site-main” role=”main”> <?php if ( have_posts() ) : ?>

<?php /* Start the Loop */ ?>

<?php $adcounter = 0; ?> <?php while ( have_posts() ) : the_post(); ?> <?php if ($adcounter == 1) : ?> <script async src=”//pagead2.googlesyndication.com/pagead/js/adsbygoogle.js”></script> <!- 300×250 Home Page Below 1st Post -> <script> (adsbygoogle = window.adsbygoogle || []).push({}); </script>

---- I can’t figure out where to copy this code in the index.php file to get it to do the same thing. The ads options in “post settings” doesn’t provide an advanced option like the above, any idea? Thanks!

Hello, recently update the theme from 8.2 to 8.8.2, since I update it I got problem 503 and find out its from td-composer. Any clue how to fix this? and I already contact my hosting provider and they says no server issue.

Can I just downgrade it? but I dont have 8.2 file. thx

Hello,

No, you should not downgrade but rather the opposite. Upgrade but this time the plugins. Please use this guide to update the plugins: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/ If you still have trouble, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.

Thank you! Bogdan B

When I upload the theme an error message as “The link you followed has expired.” is being displayed. What’s the issue ?

Hello,

This error usually comes up because of lacking wp memory. Please use this guide to increase your memory allocation: https://forum.tagdiv.com/requirements-for-newspaper/ If you still have trouble updating, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.

Thank you! Bogdan B

i can’t upload my logo icon, or retina logo. it appeared: HTTP error even i have choose the right size. Pls fix this

After installing new versions of yoast, where to input keywords into the post vanishes. However, older versions installed with the newpaper theme works alright what might be the cause of this?

Hello, I have a problem with the modification of ur template. Could you help ? When you enter on example page, we see all code; why ? is it possible to use visual composer to move, erase or add something ? Waiting for ur support.

Thanks

Using Godaddy hosting I am running into issues. Tag Div Composer is not working and when clicked I am getting “ERR_EMPTY_RESPONSE” on Chrome. Is there certain PHP settings needed for godaddy hosting?

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