26911 comments found.
For this demo https://demo.tagdiv.com/newspaper_pc_forge_pro/builder/# Do you have example of Comparison Specs Example [Dell XPS 14 (2026) vs Apple MacBook Pro 14 (M5, 2025)[
i get error An issue has been encountered while trying to validate your license key when i try update my theme from wp admin. i have rest the key and activated again. same issue in attempt to update
Guys we can’t change the theme colors, we can’t find it. It is weaard. We tried it doesn’t work
In this case, this button is for displaying the mobile menu. But there is no menu selection in the settings. How do I add existing menus?
Hi all, I love this theme, but I can not work out how to add a newsletter form to all my posts?
Hi,
If you use a cloud post template then you can add it anywhere you want in the template, and it will be displayed for all the posts. Edit the post template with the composer https://prnt.sc/Hjj1MQS3W6Uw and add it where you want.
But if maybe you are using a standard post template, then it could be added in the widget sidebar of the posts.
So it depends. If you need help with it I suggest to send us an email at contact@tagdiv.com and provide a link to the website and details about what you would like to do.
Regards, Simion C.
Thank you Simon. I have got that sorted. I’ve sent you email
Hi, ant demo loging the newspaper? i want to see inside “user acc”
Hi,
If you mean logging into our live demos, then that isn’t possible unfortunately. But if you have any questions about the theme please let me know. Or if you want to test it, then you can purchase it, install it and test it. Then in case you decide that you don’t want to use it, we can provide a refund.
Regards, Simion C.
To buy in order to test? Lol
It was only a suggestion, assuming you want to test the theme fully. Or if you have any specific questions, please let me know.
Regards, Simion C.
As my support expired, yesterday i updated the theme and now my home page, header, footer have been destroyed (i see the tagdiv shortcodes). I updated each plugin, i cleared the cache, i tried to rollback to previous version, i disabled all the other plugins but still nothing.
Hi,
If there are shortcodes displayed it usually means the required theme plugins aren’t active. It depends on how the website was built, but these three plugins should be active https://prnt.sc/uCyhP2yExE2z We can take a look as well, you can send us an email at contact@tagdiv.com and provide a link to the website and admin login (user and pass). We will check as soon as possible.
Regards, Simion C.
Hi, How do we add more fields to the account details form?
Hi,
Are you referring to the account page for the subscriber? This one https://prnt.sc/rLc_Zy2VuLvc The page is predefined, more fields can’t be added for it unfortunately. But if you are referring to something else please let us know.
Regards, Simion C.
Yes, you are right. Is there any option for this. Basically, I wish to add some fields like Bio of the author, social accounts of the author etc from the frontend which can also be displayed in their author profile (https://aiopscommunity.com/author/ramsuresh/).
2) In this https://aiopscommunity.com/category/learn/aiops-tutorial/ how will I be able to remove the date from the box. As it’s been used as a tutorial having a date is unncessary.
1. Actually there is a way, it was used in the Real estate demo. It’s a bit complicated but not that much. You create fields like this https://prnt.sc/Bf_sJlZlWgLd Create as many fields as you need. They will be attached to the user.
Then add them in a page like this https://prnt.sc/EGxbrDCOvyye And the description https://prnt.sc/graiL8pmSHMb And a save button https://prnt.sc/OT5eiY1c90ma
Then you can add that page like this in the account page https://prnt.sc/RnyyFfUEhzOO Those additional fields will be displayed below the regular fields https://prnt.sc/74DbHQO7nGt0
That’s how it was done in the Real Estate so it should work fine.
2. Those are custom modules. They should appear here https://prnt.sc/kHY6tzXMvHWA In the older directory demos the modules may be in the demo plugin, for example https://prnt.sc/HYe-Hx3RWl-6 Those modules have to be edited in their files.
Please try it.
Regards, Simion C.
I purchased this theme around six months ago. Twice now it has developed an error, showing only code on the home page, no access to WordPress and wiping out the site. It’s down again and taken out my whole site.
Hi,
If there’s code displayed on the website it most likely means the theme plugins aren’t active, these are required https://prnt.sc/CktrQiUAnbQf The plugins don’t just deactivate themselves however. Does it happen when you update the theme perhaps? But this kind of issue isn’t related to not being able to log into the website, or wiping the website. We will take a look at it, please send us an email at contact@tagdiv.com and provide a link to the website, admin login, also access to cPanel or similar if possible. And if there are more details about the issues please mention them in the email.
Regards, Simion C.
Do you have mobile app version for this theme, the one for play store and apple store . Do you have it? If yes where is the link .
Hi,
We don’t have it unfortunately. We only provide the theme, no application. Sorry for the inconvenience.
Regards, Simion C.
Hello TagDiv,
You can also check for yourself: https://ibb.co/QFQTgcHW
Newspaper WordPress theme error message.
html.td-md-is-android <html lang=”en-US” prefix=”og:https://ogp.me/ns”# class=”td-md-is-android td-md-is-chrome”>
Hi,
We know about that issue. We will fix it in the next theme update by adding the necessary landmark for the main container of the page. In the current theme version the landmark is loaded only if the standard pack plugin is active, but we will rectify this so it’s always loaded.
Regards, Simion C.
Your message wasn’t delivered to contact@tagdive.com because the domain tagdive.com couldn’t be found. Check for typos or unnecessary spaces and try again.
Hi,
Our email address is contact@tagdiv.com Please make sure you are sending the email to the correct address. Or, for support related questions you can always use the support forum https://forum.tagdiv.com/newspaper-theme-support/ Let us know and we will check and help as soon as possible.
Regards, Simion C.
I have set different footer for shop page, but it shows global footer in shop and shop pages. When i edit page in tagdiv then footer show correctly but when i go into live site it show global footer. i also checked by clearing cheche.
Hi,
I tested it and it seems to work correctly on my end. I set specific header and footer templates for the shop page, product template, product category template, and they use those ones instead of the global templates. So it should work on your website as well. We will take a look at the issue, please send us an email at contact@tagdiv.com and provide a link to the website and admin login (user and pass). We will check as soon as possible.
Regards, Simion C.
Hello I have sent numerous unanswered emails to contact@tagdiv.com and services@tagdiv.com with no reply. Can someone please answer my emails.
Hi,
I replied to the email now. Please check as well.
Regards, Simion C.
Hi, please how can i integrate paystack (plugin) to use for receiving subscription payments? I see only eft, paypal and stripe.
Hi,
That isn’t possible unfortunately. Our plugin works only with the payment methods that it provides, additional payment methods can’t be added. We are very sorry for the inconvenience.
Regards, Simion C.
Hi, this is sad. You promised to add paystack, it’s over 2years now, so can you add it in the next update or when are you adding it? Thanks
I can’t promise something unless I know for sure. My exact reply at the time was:
“We do plan to add more payment methods for our plugin in the future, but it remains to be seen which ones. I will add these ones as well on the suggestion list. I am sorry for the inconvenience.”
And we did have such plans, but unfortunately we couldn’t develop the payment methods part of the plugin more. Currently we don’t have plans to add more payment methods in the plugin. Sorry again.
Regards, Simion C.
O header da homepage é diferente dos single post, não consigo deixa-los iguais. Assim como também o template do single post não carrega do mesmo jeito, quando está no modo de edição. Não sei o que fazer mais.
O que acontece: quando estou a editar no TD Composer o “Business – Single Template” carrega tudo perfeitamenta. Mas quando abre a postagem fica tudo desconfigurado. o template apenas funciona dentro do composer.
Hi,
I believe you have the WPBakery plugin active, is that correct? It could override the containers from the composer and cause design problems. If it’s not a requires plugin for your website, then I suggest deactivating it. But if you need to use it, then I will take a closer look and provide a solution to fix the design, please send us an email at contact@tagdiv.com and provide admin login (user and pass) for the website.
Regards, Simion C.
Sim!! É totalmente verdade!! Oh meu Deus! como tudo se resolveu magicamente!? passei um dia inteiro tentando entender isso! muito obrigado! Desativei o wp-bakery e deu tudo certo! Tenho apenas duas páginas que uso ele, vou usar alternativas!
That’s great. In case I can help with something else, let me know. I suggest sending us an email, and I’ll do my best to help.
Regards, Simion C.
I have turned off Enable User Registration in Opt-in Settings – this is a new addition which is a great relief potentially !
But my Plans page doesn’t now go straight to Checkout – it goes to a login page. Shouldn’t I be able to checkout now with a new subscription without registering / logging in ?
Hi,
I replied by email, please check as well.
Regards, Simion C.
Do you know why Activation Email might not be working in Opt-In builder ? Password reset emails work from WP dashboard but not this critical new subscriber activation email . Also, I know this has been asked over the years – but is there any way to remove this stage of the process altogether when subscribing; just go straight to subscription / payment instead ? P.s I have sent you guys an email abut this already . Many thanks
Hi,
We can continue by email. I’ll need access to the website and I’ll check all the issues.
Regards, Simion C.
Dear team
Like you guys replied there, there are no major issues. I have updated to WordPress 6.9. I have updated as well. But there is no checkbox for page, posts, or comments. nothing works after few help from AI i have this code
https://ibb.co/5g10Pm5ZHi,
I don’t quite understand what you mean. What checkboxes are you referring to exactly? As an admin you should already have access to all those wordpress capabilities from your screenshot. Please send us an email at contact@tagdiv.com and explain exactly what the problems are after you updated wordpress, and provide access to the website so we can check as well. Let us know and we will check as soon as possible.
Regards, Simion C.
Hi Simion
I’ll send a detailed video with soon to the support email
I have installed Discus plugin and also setup completely but how to get it on each blog page? how to get there ? please help with clear instructions. Thanks.
Hi,
I think it works if you use the embed code from disqus https://help.disqus.com/en/articles/1717112-universal-embed-code Because they won’t just replace the default wordpress comments automatically. Please remove the default comments from the cloud post template and instead add that code in a raw HTML element. Be sure to replace the shortname in the code example, with your own shortname https://help.disqus.com/en/articles/1717111-what-s-a-shortname -> https://prnt.sc/teXMnq8EGeuP Then it should work. In case it doesn’t, we will take a look at it as well. You can send us an email at contact@tagdiv.com and provide admin login (user and pass) for the website, we will check as soon as possible.
Regards, Simion C.
