23226 comments found.
Hi, I purchased Porto 2.7 and now I need some help. I’d like to place a shadow underneath the Sticky Header. I suppose that I have to place some code in the custom CSS. Any suggestions? Thanks a lot. Best regards
#header.sticky-header .header-main.sticky,
#header.sticky-header .main-menu-wrap { box-shadow: 0 1px 0 0 rgba(0, 0, 0, 0.1); /* default */ }
Is it possible to stop the product images on product page from being ‘greyed / blurred out’ when not selected?
Ignore this, I found it here: thanks
.ms-thumb-frame {
cursor: pointer;
float: left;
overflow: hidden;
opacity: 0.4;
-webkit-transition: opacity 300ms;
transition: opacity 300ms;Hello. I have a problem with the mobile menu. When i remove and edit the subpages from the main menu, this change does not apply on mobile. Please what can i do so the same menu i see on computer to be the same on mobile device? Can you help me how to resolve this problem.
Hi, If you are using wp cache and hosting server cache, please check after delete the wp cache and hosting server cache. If it’s not cache issue, please send me wp admin and ftp accounts through support page. Let me check.
Hello, we have a little bug i think so after the latest update. Add to cart appears 2 times at every product. So check it by yourself at www.fiercejewels.nl
What to do?
It’s done! We had the wrong Php!
Another question: We’ve activated a catogory slider on our homepage. But we want it the same as on your demo, with the categoryname inside the black box in the thumb. But on our website it comes under the thumb with the number of products. So how do we change that?
Hi, Please change category view type in Theme Options > Woocommerce > Product Archives.
Thanks! We’ve one last question:
We didn’t get the product numbers in our Cart in the header? There is no number in the cart and it isn’t changeing when we put something in the cart. Is there any option that we’ve OFF, or what is it?
Please send me wp admin and ftp accounts through support page. Let me check.
Hi, theme options doesn’t work any button. I can’t regenerate again default css files in Skin > Compile Default CSS after update theme because the button do nothing.
What can I do?
Thanks
Thanks for using Porto.
Could you provide us ftp and wp admin access through profile page?
Regards, SW-THEMES
Hello, dear developer. Can I use this method (https://docs.woothemes.com/document/add-a-custom-currency-symbol/) of adding of custom currency with your theme?
Yes, you can.
Hi there,
Is the latest version compatible with the major update from Woocommerce?
Best regards, Louis
Hi, Latest version is compatible. Regards.
Please add the button to compare as well as wishlist mode “Wishlist, Quick View On Image” plugin YITH WooCommerce Compare
Hi, Could you install yith woocommerce compare plugin and customize woocommerce/loop/add-to-cart.php? We don’t have a plan to add this plugin in porto theme.
I just upgraded to latest theme and I am currently getting an update plugin for Ultimate Addons for Visual Composer, I tried to deactivate the plugin and delete and reinstall plugin but it still shows that it needs to be updated, The current installed version is 3.14.1 and the latest version is 3.15.0 How do we get the latest version?
will it be included in next update?
Yes, We will embed again.
Hi,
I just want to know if there is a possibility to change the footer and make a sitemap etc. And to have variable products with 3 variable. Because i want that customer to choose : color of the lampshade, color of the electric wire and the quantity. If it’s not possible to have 3 variable for product, what type or name of addons should I take it?
Thanks you very much,
Best regards, Chloe
Hi, You should customize footer template file. Please reference https://docs.woothemes.com/document/managing-products/ Please contact us through purchased account.
Hi, I try to modify the footer color by going to Appearance > Theme Options and then Skin > Footer. I’ve tried changing the Background color under Footer, Footer Top Widget Area, and Footer Bottom. I then recompile the CSS files. Nothing changes on the site though. I’ve confirmed the CSS file’s modified date is changing, but the contents of the CSS files are not changing. I’ve tried clearing my browser cache as well and nothing seems to help. Can you please let me know what I should look at to resolve this problem? Unfortunately access to my server is limited so I won’t be able to provide that. Thanks.
Please contact us through purchased account.
Great Work But Stucks in “importing Menus” when i tried to “import dummy content”
I sent you email. Please send me wp admin and ftp accounts. Let me check.
I replied to your email. check please
Still waiting for your response 
Hi, I tried to import but failed. Could you import porto theme on a single wp site? Regards.
I payed for Porto Because there is in description that it supports wordpress multisite.
Are you kidding?
Hi, I don’t have a network admin account. Could you create a empty sub site and send me a link? I will try again demo import.
Hi
Check your mail Please
Hi, I couldn’t connect into ftp and wp admin. Please check and send me again.
Hi There,
I have a question about the “Catalog Image” sizes. On my website I am currently using the “Category View Type” as Type 1 but for some reason the images are not re-sizing.
I have set the WooCommerce catalog images to 300px, and have regenerated the images too, but for some reason they are not reflecting. It doesn’t look like there is an option to amend the CSS either.
Please can you advise how to make these images larger?
Regards
Tom
Hi, Please upload the large size image than 300px. Regards.
Hi There, for some reason this hasn’t worked :-/ as they are still all the same size. Do I need to re-compile the CSS at all after re-uploading?
Please configure the image sizes (width and height). You can enable/disable the crop option. You don’t need to recompile the css. You should regenerate all the thumbnails in Tools > Regen.Thumbnails. If you couldn’t fix, please send me a screenshot about the issue.
Hi There, Do you have an email address in which I can email you a demo of the site, so you can see the problem?
Regards Tom
Please contact me through support page.
1. why don’t you add another slider option. 2. hope that you make header option independent, like we can design our own headers because in some header type we want to put the logo to right but are unable to do that because of fixed logo examples you gave.
1. Could you use the slider shortcode if you want to use another slider? 2. Could you customize header template file in header/header_*.php? Regards.
I was wondering if there is a way to use FontAwesome icons in the Porto-Testimonials items on VC. Would like to add the stars in the Authors company, as I have reviews from magazines I would like to include. Is there a work around for this as it seems to always delete any html I put into this box, or do i just create this in a standard html block and use your css classes to call the design from the testimonials?
Hi, You couldn’t add any html. Could you use a html block?
Hi there – just bought the theme – but having probs installing the demos – tried both options to get the demos installed but both just hang and timeout. I’m only looking demo 17 setup (same look of home and site header etc) – is there a way you can just import one single demo (i.e. demo 17?) as opposed to every one of theme which is causing me probs?? Thanks guys
Please send me wp admin and ftp accounts after increase memory_limit to 128M and max_execution_time to 180 in php.ini. Let me check.
Hi, I tested shop. I bought product by new user and when I open My account in recent order I have this message :
“Fatal error: Call to a member function populate() on a non-object in /home3/lgstudio/public_html/wp-content/themes/porto/woocommerce/myaccount/my-orders.php on line 46”
Hi, Please update woocommerce plugin and porto theme. Yesterday we updated porto theme and latest version is compatible with woo 2.5.
Hello, Add wishlist button doesnt show.Just writing text on home page,product page and category page.I mean doesnt show anywhere this button. How can i fix that ?
Hi, Please regenerate default css files in Theme Options > Skin > Compile Default CSS. Regards.
Hey, Thanks its work but i have translation problem.
1- How can i translate this part ? i cant found it anywhere (i want tranlate “includes”)? http://prntscr.com/9snadg
2- How can i translate this parts ? http://prntscr.com/9snbr0 http://prntscr.com/9sncqvI just want to translate underlined words.
Hi, 1. Please find this text in woocommerce plugin or woo third party plugin. 2. Please translate yith woocommerce ajax search plugin.
Hello, I found .po files and translated after clear cached but doesnt resolved.
If you translate po file, will be generate po file and mo file. You should upload these files.
Hi, I am struggling to position a table which should be 100% width either directly above the tabs of the product page or within the description tab. But I have no idea, which hook to use.
This is how I try to achieve this:
remove_action( 'woocommerce_variable_add_to_cart', 'vt_woocommerce_variable_add_to_cart', 30 );
add_action( 'woocommerce_before_single_product_summary', 'vt_woocommerce_variable_add_to_cart', 45 );
woocommerce_before_single_product_summary does not work, because it is never the full width
Kind regards, Alex
add_action( 'woocommerce_before_single_product_summary', 'vt_woocommerce_variable_add_to_cart', 5 );
This did the job!
add_action( 'woocommerce_after_single_product_summary', 'vt_woocommerce_variable_add_to_cart', 5 );
Great support thank you!
woo 2.5 is barely out and they already have a update. This is good service & support. Good job. i would give you 10 stars if i could
