512 comments found.
Hi, I must change logo position because my menu is too long. I must put it at the center at the top above the topbar menu. Is there a way? thanks
Hello, we don’t include such a setting on Healthflex, But we will be happy to suggest you some alternatives for your layout. Visit our Support Forum and create a new ticket including your website link, we will assist you asap.
Thank you
I have the same error as clarer26, is there a solution for this? I am using custom developmet web server with SSL connection.
Hello innoweb_lv, your ticket has been received, we will reply to you asap.
Thanks for really quick update, but problem is not fixed on secured SSL servers.
I guess many of us still need solution for this.
Of course, we will examine this further and fix it asap. Stay tuned.
Hi, I have recently purchased your theme. When I install it initially all works fine, however when I go to install the Plethora plug in it crashes the install. I have checked the php logs on the server and got the following error message:
Tue Feb 16 22:04:52.664986 2016 pid 28555 PHP Fatal error: Cannot use object of type WP_Error as array in /var/www/staging.xxxxxstrata.com.au/public_html/wp-content/themes/healthflex/includes/core/features/module/icons/module-icons.php on line 1055, referer: http://stagi$/staging.xxxxxxstrata.com.au/wp-admin/themes.php?page=install-required-plugins&plugin=plethora-featureslib&tgmpa-activate=activate-plugin&tgmpa-nonce=b19cecb719
Can you please advise why this is happening?
After this my server simply gives me a 500 error and stops working. I have done the install twice to confirm, second time I installed the required plug-ins one at a time, contacts and visual composer work fine, just this issue occurs with Plethora.
Thanks
Hello, thank you for your comment.
This error indicates that something goes wrong with remote file calls, a functionality that should be working fine since this is a native WP function.
Either way, we will need more info to investigate it.
Please, visit our support forum to create a new ticket and we will assist you asap.
You can also check this ticket http://plethorathemes.com/support/ticket/error-while-installing-wordpress-4-4-2/#comment-2157
Hi All,
Just a quick update on this. We were advised to use the new theme which didn’t help, same issue, same error. After some reading it seems to be an issue with the plug-in and how it interacts with directory permissions.
I was unable to resolve the actual issue, however if this problem is experienced you can set the website up in a local XAMPP install, then transfer it onto any type of hosting and it works. Just a work around if anyone is having this issue.
Thanks
Update on this, while it loaded fine, as soon as we started editing colours it theme options it causes it to crash again.
Sorry for false hope!
SVG Support for the company logo would be great too. Thanks
Thank you for your recommendation, we will try to include this function in one of our upcoming updates.
still waiting and waiting for the 1.2 update. i want to see other demos for health flex theme. please let me know when will you release for the 1.2 update. i don’t need to know the exact date but i just want to know an approximate date thanks.
Hello, 1.2 Version will be launched next week.
As far as the new demos, we are working on it.
Thank you for your comment
Have in mind that we have already release ECWID Shop demo, check it out!
sounds great! hope to see the new version soon!
excited to see the 1.2 version! thank you for all your business 
Hi. Thank you for updating. I’m just wondering when am I able to see the new demos. Thank you for your kind business.
Hello, is our first production priority, but we cannot give you an accurate date. Approximately, until the end of February.
Thank you for your response. That sounds pretty awesome!
Very nice theme! I just noticed that in your live demo on http://plethorathemes.com/healthflex/, when I quickly hover over the main menu from left to right and back, the blue line from the bottom of the sub-menu layers sometimes stays behind after the layers are gone again – this is probably only a Firefox-issue, I couldn’t reproduce it in Edge and Chrome. Are you aware of this, and can/will you try to fix it?
Hello, yes we have noticed this issue, is a small (under investigation) malfunction on Firefox. We will fix it as soon as we find the cause.
Thank you for your notice
Have a great day
Hi, I wanna buy the theme but I did not like the 4 boxed part in blue Departments – Medical Services .. etc is in can we change the shape of this part ? Is it easy ?
Yes you can lose the corners by removing the class “folded_section” that is given in the specific section settings by the visual composer. Or you can delete this section. All the sections are flexible and interchangeable. Any questions you may have during development can be answered by our support team.
Is it possible to make specific shapes?
Is there a psd file?
No other specific shapes are given by our settings. You will have to code them yourself if you are quite familiar with CSS. If you have something specific in mind we could consider adding it to a future update. There is no PSD file.
presale question. could the doctor biographies load on a separate page instead of within the page itself? also do you have widgets for the team?
Yes the doctor biographies can be loaded separately, there is a special setting for that. We do not have widgets for the team but custom post types and shortcodes you can use with visual composer.
First, congrats on the design! I particularly like the way you integrated the A-to-Z library, a feature often missing in medical themes. 
I’m interested in buying the HealthFlex theme, but one thing is holding me back: your shortcodes page does not display working examples of tabs, lists and other components to structure the content.
Does your custom version of Visual Composer features tabs and list?
Hello tokamakea, thank you for your kind words.
Yes, v.c content shortcodes as tabs accordions, etc. are available.
Let us know for any further questions you may have.
Have a lovely day
Thank you very much for the quick reply! Other question: HealthFlex uses a custom version of Visual Composer; will it be compatible with the future updates of the Visual Composer plugin?
Yes, every version of V.C will be included in Healthflex’s latest version.
Awesome! I think we have a deal. 
He He He..Cool!
Hi I am interested in buying if i can add a booking form in the slider ?, great looking website, but i need more call to actions, especially a booking form, thanks
You can make many different layouts with forms but not in a slider. Check this out for instance: http://plethorathemes.com/healthflex/free-checkup-offer/
yes i did see that, thank you, is this created without slider or header? Just another quick question would i be able to put maybe a booking form where you have the blue boxes that sit under the slider, would this be possible ? sorry these are the major things my customer has requested. Thank you
This is created as a 2-column section with full-height and no slider. Yes, you can add a form in the blue boxes but we don’t offer a ready-made demo for that. I would propose to put there only one or two boxes in that case.
Thank you for your help, i am purchasing now !!
mmmm…. been on it for too many hours and getting no where ? wasted my money got to change the theme, sorry nice looking, impossible to work on
Sorry to hear that, why you are disappointed? Can we help you somehow?
For any assistance, please, visit our support forum and we will take care of your issue in no time.
Thank you
Hello, it’s crucial for us to filter our support workflow through our forum, would you be kind enough to create a ticket so we can efficiently answer your questions?
Thank you in advanced
Hi,
Just wondering to know the complete list of the icon (like the one you display in the home page, the 4 options right below the slider), any page to see that?
Also, is there any page builder function?
Hello Alkha,
We have some predefined icons ( the ones that you already can see ), but you can customize them as you like. You can use any icon from the pre-installed icon libraries ( Font Awesome, Webfont Medical Icons and Weather Icons ) or you can even upload any other Icon Font you like! You can read more on our documentation pages.
Regarding the page builder, we use Visual Composer which is included in the package ( so you don’t have to buy it extra ).
Hi,
Is boxed version possible?
Hello, we don’t include such a function for the moment.
I finally bought your template but when I install your theme your theme requires me to install ‘WPBakery Visual Composer’ and others. However, when I install and activate ‘WPBakery Visual Composer’, then it makes my site whites out. I haven’t install anything on my site like posts, plugins, and so on. please take a look at this and why it my site whites out. Thank you.
NOTE: I use WOREPRESS 4.4.1 and it’s not ‘WPBkery Visual Composer’ plugin is totally fine, but it’s ‘Plethora Features Library’ plugin. I thought WPBakery causes a problem but Plethora Feaures Library was the problem.
sorry, I downgraded wordpress version and it works fine!
this makes me very frustrating… even though i downgraded my site whites out when i activate ‘Plethora Features Library’
Hello quiz1166,
Please follow the steps below and we will take care of your issue asap,
1.Visit our support forum and create a new ticket.
2.Email us your WP and FTP credentials at plethorathemes@gmail.com.
Thank you
i sent you an additional email and still waiting for your reply. Thank you.
We will reply asap.
Is there a way to make the ‘NEWS’ (ie Blog Page), have a limit of what is displayed? I have 24 Posts and it is one LOOOOOONG Scroll to view them all… Was curious if there was a simple script or compatible plugin that would make it limited and then remainder would be a page button or boxes with numbers or just numbers… so the END USER does NOT get frustrated with the page length? (This would suck on a mobile phone).... Let me know… Thanks
Hello David,
You have 2 options for this:- To change the number of posts displayed on your blog page. This is a native WP functionality
- Choose to display an excerpt, not the whole content of each article displayed. This is a HealthFlex functionality…so, go to your Theme Options > Content > Blog > Blog Listings Options tab, and click Display Excerpt on the ‘Content/Excerpt Display’ option
Thank You…..... Keep it Rocking Guys… I will send you my completed website and a Show Site for your Themes Capabilities…. I am extremely impressed (BTW… that takes a lot to do….. since I have worked with a lot of themes…This BY FAR is the most comprehensive and easy to use design)..... Noting I have to let me boss do all his own editing and this is the PERFECT environment for him to use
By far one of the most comprehensive Themes I have seen and yes I have been around for a long time here on Envato… Keep up the great work guys… cannot wait to see additional theme designs from your team!!! 5 Stars….. Great Support (answered my questions quickly – resolved)...... A great buy no matter what…. The only thing that would put the icing on the cake for this one is an actual appointment scheduler – for now…. Plugin will do just nice!!! Cheers!
Thank you very much EPSTWEB…your kind words are an inspiration for us! Don’t forget to give us a good rating too!
Among others, we plan to add support for appointment scheduler plugins…stay tune on for future updates!
Thanks again for your trust on HEALTHFLEX
Hi, author! PRE-SALE question! does this theme offers PORTFOLIO function ? and does it ready for RETINA IMAGE?
Hello quiz1166, portfolio function included as well as retina performance.
Thank you for your question
A correction!
Portfolio function has been removed from this version but will be included in one of our forthcoming updates, as far as retina performance, you can use higher PPI images or double-sized images but we don’t have any special setting to serve different images on retina devices if that is what you mean.
You know the following template explains that they provides Retina version so I was wondering if this template also provides same service as the following template: dohttp://themeforest.net/item/green-nature-environmental-nonprofit-wp-theme/13225606?s_phrase=&s_rank=2
Wow! I’m excited to see the forthcoming updates! I’m kinda wondering when is the date would it be? Actually, other authors they easily don’t focus on making templates with color setting you know what I mean. However, I was very amazed with your service because your template actually provides detail services such curve lines, well-organized color setting, and many special functions. Thank you for making such a great template! I appreciate all your efforts. Thank you.
Retina support is a complicated matter and has many ways to accomplish it. For example, in the documentation of the theme you are referring to, at the logo section, we see that they use the same method as we do. Let’s say that you want your logo dimensions to be 100×50 pixels. You upload it with 200×100 pixels dimensions and you set its dimensions to be 100×50 from your settings. That way your logo will show sharp in retina monitors.
Also we offer Font-Icon libraries to display your Icons which is a way to accomplish sharp hi-def icons on retina monitors too.
So, yes, we incorporate ways to support retina displays.
I see ‘Font-Icon Lbraries’ looks like this: https://fortawesome.github.io/Font-Awesome/icons/. right? Also, when will the update day would be then? I don’t need exact date tho. thank you.
HealthFlex comes with 3 built-in font icon libraries: Font Awesome, WebFont Medical Icons and Weather Icons. Those libraries can be activated / deactivated according to your needs…why loading elements that you don’t actually use!
Apart from this, you can add your own font icons, using our Font Icons Library tool. In example, you may:- Download your favorite font icon OR use a font icon service, like Fontello to produce an icon set that fits exactly to your needs
- Upload it to your site using our font icon libraries tool
- ...and voila, you have all your favorite icons available to use with any shortcode, widget that provides icon display
Regarding the updates, for all our newly launched themes, we launch frequent updates ( in example, the HealthFlex 1.1 will be launched until 26/01/2016 ). As far as the portfolio feature is concerned, we will possibly have it on 1.3 and after update…stay tuned!
thank you for your kind reply. I will try to check the 3 built-in font icon libraries after I purchase this theme. Want to ask you an additional question, will there be dark version as well for the next update? I think it will be great for customers to have it.
In the short term, we plan to add several medical and other niche demos that we believe that will cover several client needs.
Apart from the ready made demos, don’t forget that HealthFlex allows you to be as creative you want…you can change colors, font families/sizes and almost every element you see on the existing demo!
Wow… i’m excited to see some demos…and want to purchase the theme right away. Will that be next update HealthFlex 1.1?
Healthflex 1,1 will include some technical improvements.
Demos, Portfolio functionality and many more will follow soon.
sounds great. I also hope that if there would be a search bar on the top that will be very useful for customers. can’t wait to see the next updates.
i’m still waiting for the 1.3 update. When do you think it would be like?
Hello, we don’t have an accurate estimate for our upcoming releases.
You can alternatively use terminology post type to display your portfolio items.
Is the Logo Area Scalable?
Is it a fixed logo height?
Hello, no you can set your logo dimensions as you desired!
Thank you
Another error… So I fixed the last error and know I get this when I activiate the “Pleathera Features” plugin…
Parse error: syntax error, unexpected ‘[’, expecting ‘)’ in /home/content/46/5748746/html/newsynergywordpress/wp-content/plugins/plethora-featureslib/features/shortcode/profilegrid/shortcode-profilegrid.php on line 358
Hello, have in mind that we can not provide efficient support services through this comment area.
Please visit our support forum and create a new ticket, we will reply to you as soon as possible.
Thank you
I did, this theme is so frustrating…
You guys fixed it. A+++
Always at your service!
Have a great day
HELP please! I keep getting this error when uploading Health Flex theme.
Fatal error: Call to undefined function lcfirst() in /home/content/46/5748746/html/newsynergywordpress/wp-content/themes/healthflex/includes/core/helpers/plethora-index.php on line 410
It completely shuts down my site until I remove it through FTP.
Hello msynergy
We apologize for this. Apparently your are trying to install the theme on an installation that uses PHP 5.2 version or older. Even if WP itself is still functional with PHP 5.2 server stacks, there is a direction to abandon 5.2 support since it is considered far from obsolete.
We strongly advise you for security purposes and overall performance ( better memory usage, faster page loading times, etc. ) to switch to PHP 5.3 or newest.
On our next update we will add a workaround that will produce a notice for installations running under PHP 5.2 in order to avoid similar annoying errors.
If you need any further assistance on this, you should create a support ticket
Thank you very much for using HealthFlex
Thank you! fixed it.
Pre purchase question… Is there an option to upload demo files/content after installing the this theme?
Hello covyy_
HEALTHFLEX package comes with demo content files. Please read more information regarding demo content imports on our documentation pages.
I hope that helped you…thank you for your interest!