508 comments found.
Hi. It would be possible to activate the sale of products not from a specific page (for example, in your demo SHOP page), but directly from the page that describes the object? For example, the object is accessible from the home page: by choosing it, you would open the overview page and hence the online purchase possibilities. Thanks a lot. Cheers. Bruno
Hello,
You want to separate the product information from product purchase possibilities? I think this is not possible with WooCommerce without custom modifications. Try to modify WooCommerce Templates.
Write to our forum if you need help for this.
Thanks
Right. Now I am still under the theme customization, then I will address the issue and if you ask the support. Thanks a lot. Cheers
Does the theme works with the latest wordpress version 4.4.2? If so, i wil buy the theme
Hello,
Sorry for the delay.
Yes sure this theme is fully compatible with the latest WordPress Version.
Thanks
Hi. Please, how do i change the loading icon at start up? It is possible replace it with another icon or change the color? Or with my logo? Thanks a lot. Regards
I would change the preloader icon that appears when the page changes. Thanks a lot. Cheers
Hello, you can change the preloader icon with some customizations but not with options. Please write to our support forum if you need help to change it. Try here: js/main.js and find: codelessPageTransition
Modify the function and add this option:loadingInner: '', // e.g '<img src="loading.svg" />'For more info go here: http://git.blivesta.com/animsition/
Thanks
Hello Support,
Just checked few mobile responsiveness and found out this conflict https://www.dropbox.com/s/9ihxo34hy067vu1/Screenshot%202016-02-08%2019.18.41.png?dl=0
Its under construction demo
Another thing, can header in construction demo be sticky header? If so, will only the menu be sticky or it is including logo and right content next to it as well (phone, email, address) ?
Hello,
Please write at codeless.co/support, we will help you solve the responsive issue. Yes, you can turn on the sticky header on this demo. Only the menu and logo will appear on sticky.
Best regards!
Hi, I purchased the template and adjusted the Header hight, but now it is over at the top of the slides. Question, how to move the slides down in order to adjust them right after the header?
Regards.
Hello,
It’s because you have selected transparent header, If you turn the transparency off at header options, the slider moves down the header.
Best regards!
Hello. Please, on my page I use service media (like in your demo home page http://codeless.co/tower/business/), I want a link on the image to go to the inside page: what should I do? Example image or http://www.maralombardi.it/img/link-on-image-for-internal-page.jpg
I’m sorry, another question for my home page: difference between LAYERSLIDER WP and SLIDER REVOLUTION… which one to use in header page, under the navigation menu? Thanks a lot. Bruno
Hello,
You have to import slider demo data (they are included i theme package) or create a new slider, then assign it at home page -> slider options.
You can use the slider you want, I would recommend Revolution slider. We have used it in our demos.
What element have you used to display the 3 images? It there is no option to add a link, then you must edit the themes files. Please write at our support forum, we will help you.
Best regards!
Yeah, thank you so much. Please, would you be able to respond even to the previous question? Whit example image, about link on image in SERVICE MEDIA… on my page I use service media (like in your demo home page http://codeless.co/tower/business/), I want a link on the image to go to the inside page: what should I do? Example image LINK FOR INTERNAL PAGE http://www.maralombardi.it/img/link-on-image-for-internal-page.jpg THANKS A LOT __
Hello,
The links can be added by edit the service media into the link field.
Let us know.
Regards!
Yeah Boss, thank you so much, also for your patience… Cheers
I put five stars for you!!! Thanks a lot
Hi, I purchased a theme with you today; is possible to change the owner name in the invoice? thank you
Hello,
We can’t do that. Maybe if you change the username or name in settings, it will change also in the invoice.
Best regards!
Hi. Please, how to use MEGA MENU? Thank you so much. Bruno
Hello,
Go to Menu and check the megamenu options lie in here http://www.clipular.com/c/5565088640008192.png?k=VOQSc9PNR1Dne1Uyba1jShPJiC8
Best regards!
I am a beast … I love animals, but I’m a beast … Thanks a lot. Cheers
How do I use fonts not listed “Typography Options”? I want to import fonts purchased “MyFontsWebfontsKit”. Thanks a lot
Sorry man, how do I import the fonts that are not present in the list of the theme? Thank you so much
Hello,
The font my be added in redux framework files, it needs some customizations. This is an article with instructions https://docs.reduxframework.com/core/advanced/enabling-typography-preview-for-local-fonts/ We can help you do it, please write at our support forum codeless.co/support. We will need your WP and FTP credentials and the font you want to add.
Best regards!
Right. Thanks a lot. I write to your support. Cheers
Did you get my email? For to know how send you my fonts and access for wp… Thank you
Hello,
We have responded you at the support forum.
Regards!
Hi. To insert the Google Analytics Code, I have remove ”/jQuery(document).ready(function(){
});/” and I put the code in its place? Thanks a lot
Hello,
Yes, add just the code provided by google, without <script> tags.
best regards!
Thank you so much. Regards, Bruno
Hello, My problem, Import Dummy Data (Demo “Shop”) Backups 07 jan 2016.
Error Message:
p>Sorry, there has been an error. The file does not exist, please try again.
Hello,
Do not select backup when importing dummy data. Just select the demo and click Import, then wait some seconds. The page will refresh, then you can continue with the customizations.
Best regards!
Hello,
There are 3 errors I’m having with my Tower theme website. I recently updated the theme, so I’m not sure why these errors are occurring.
1. My blog page is masonry style, but when you scroll down to the bottom you’ll see the articles are all jumbled up!
2. It’s not responsive to mobile (when I bought the theme, it said it would be)
3. When I press update on the Envato WordPress Toolkit Plugin, I get this error notification: The plugin envato-wordpress-toolkit-master/index.php has been deactivated due to an error: Plugin file does not exist.
My website url is: www.simplesilhouette.net
It would be greatly appreciated if you could address each of these issues and explain WHY they are occurring and HOW to fix them.
Thank you, I look forward to hearing from you soon.
-Rachel
Hello,
1. Please check your posts, seems like somewhere you have added an invalid link. I think this is causing the issue.
2. The theme is responsive, I check it, it look good, except the form on homepage and the logo. Use this css code for it:
@media (max-width: 480px){
div.mc4wp-form input[type="email"] {
width: 274px !important;}
form.mc4wp-form form {
width: 274px !important;
}
#logo img {
height: 131px;
top: 66%;
}
}
3. Sorry for the inconvenience. We will check it and fix it if needed on the next theme update. Please try to update the theme manually. For more info, http://codeless.co/tower/documentation/main.html#update_theme
Best regards!
Thank you for addressing each concern.
I have one follow-up question. Where am I supposed to insert the code you provided?
Hello,
You can add it at Tower -> general options -> Custom css box.
Regards!
Thank you. I added it where instructed and mobile still looks the same. The menu bar does not work on mobile and the logo is off centered.
I copied and pasted the formatting you provided above…it’s supposed to be broken up into those different lines, right?
Hello,
Please try this code instead:
@media (max-width: 480px){
div.mc4wp-form input[type="email"] {
width: 270px !important;}
div.mc4wp-form form {
width: 270px !important;
}
#logo img {
height: 131px !important;
top: 66% !important;
left: 65px;
}
}
Regards!
Thank you. New code centers the logo, but the mobile dropdown menu doesn’t function properly. When you click on it, it doesn’t show all the page options the menu bar on my website shows.
Hello,
The invisible menu items are in white font color. You can change the font color at header options -> drop-down menu options.
Best regards!
Ah, thank you. I see what you mean. Out of curiosity though, how come on mobile dropdown the main menu items are in white font when in the settings I have them set to gray? I added a dropdown color background so you can see what I’m talking about. On the desktop, all menu items are same color.
Hello,
This color is ‘Megamenu title’ font color, you can change it at Dropdown options.
Best regards!
Hey guys, I purchased this theme and when I try to upload the install zip file I get the error message “Are you sure you want to do this? Please try again.”
Can someone help me install this theme? I have purchased it and I am unable to install.
Any help much appreciated.
Thanks!
Hello,
You can check documentation for manual installation of the theme through ftp.
Anyway, if you want send us a support ticket with your cresentials so our staff can install the theme for you.
Regards!
Not seeing where to create a support ticket? The email you sent is a do not reply – please send me the details of exactly what you need from my end so you can successfully install it. Thank you.
Hello,
We responded you via email. This is our support forum codeless.co/support.
Best regards!
Hi, is possible to have the purchase invoice? I’m italian. Thank you
Hello,
Yes, After the purchase you can download the invoice at Your account -> Statement in themeforest.
Best regards!
Hello, how can I do to open clients links and social links in a new tab? it isn’t good that when I click on their logos I go away from my site!
Can I add a sidebar to blog single post?
Hello,
For the first question about the links to be open in a new tab you have to make a little update to clients element and social widgets code.
1. Edit this file: tower/vc_templates find the line below:
$output .= '<a href="'.esc_url($client['url']).'" title="'.esc_attr($client['title']).'">'; </a>
replace with:
$output .= '<a href="'.esc_url($client['url']).'" title="'.esc_attr($client['title']).'" target="_blank">'; </a>
for the social icons you have to do the same thing by edit this file /tower/includes/widgets/codeless_socialwidget.php:
Now you have to find the lines:
<a href="'.esc_url($cl_redata['facebook']).'"> </a>
and add the target=”_blank” like the line below :
<a href="'.esc_url($cl_redata['facebook']).'" target="_blank"> </a>
You have add target property to other social icons hyperlinks.
2.Sure you can add sidebar to single post easily Login to WordPress Dashboard > Tower > Blog Config and there you can set the sidebar for the single posts.
Let us know if you want any further help.
Regards!
Thank you very much for fast answer. All works perfect. About the second question, I need to create a single portfolio page with the sidebar, it may seems like this http://imgur.com/KY8cNKN and I want to use recent portfolio full with in home page.
Hello,
There are lot customization to do all this changes. You have to use our predefined styles: http://codeless.co/tower/default/?portfolio=success-space
You can add your services in the right sidebar but no the other things.
Also you can create custom single portfolio with normal pages and Visual Composer add to the portfolios custom links.
Let us know.
Best Regards!
I can’t find the functions to edit your predefined styles, like insert sidebars or contact forms. I need three columns single portfolio style (foto | description | services). what about portfolio custom links? what does it means?
Hello,
The portfolio item page contains: media or gallery, description and details. You can choose the layout you want. It’s not possible to add sidebar.
If you have other questions please write us at codeless.co/support.
best regards!
hi ! i have this error message : /wp-content/themes/tower/includes/register/register_shortcodes.php on line 61 /wp-content/themes/tower/includes/register/register_shortcodes.php on line 575 any help ? thank you
Hello,
Please write us at codeless.sol@gmail.com. If it’s possible can you give us admin credentials so we can check the issue?
Best regards!
Hi! I would buy your theme, but I need to know if it’s compatible with ‘optimizepress’ plugin. Is very important for me in order to integrate it with a big email marketing/landingpage/optinbox etc…, thank you
Hello,
Sorry, we haven’t tested it with our theme.
Best regards!
and you can’t do it?
optimizepress is a big marketing tool…
Yes i will make a test and let you know as soon as possible. 
Thanks
I see that this is a platform that have their custom page builder and custom templates. I think you can’t use two themes in the same time. Other features of this platform (as plugin) are compatible with our theme. We don’t have custom restrictions in our themes that can exclude this plugin.
Thanks
Yes, there is the theme also of this, but there is also the plugin that’s works with any other theme
I use the plugin only
If you make a test for this, your theme will upgrade its usability 
I can guarantee you that the plugin is fully compatible. If you need further help with customizations to fulfill your needs we can help you in advance.
Thanks
ok, many thanks, I’ll see you soon
Hi, I’ve got a bit of a weird issue: I’m trying to create an account to get support on code-less, but whatever I try I don’t get any emails to confirm a new account or change my password or anything. I’ve of course looked in my spam-email etc., but no emails arrive.
Since I’ve got a few questions on this theme, I’d really like to be able to browse the support forum and post a ticket. Could you please help me get an account?
Cheers, Marijke
Hi,
I am having trouble adding a video to a portfolio entry. I put the vimeo link in but get no video on the page.
Also can I put two videos in a portfolio entry?
Hello,
here you can add video at single portfolio http://www.clipular.com/c/5119110392840192.png?k=UBcr-NKrct_XchLby_4eRmtQNXo but there’s no options to add more than one.
We will take this into consideration for the next theme update.
Best regards!
In a portfolio entry, can I put a video or two in a slider so that I can have both images and videos in one entry?
Also how can I make the logo on the site header bigger?
Hello,
Sorry for the late response. It’s not possible to add video and image in slider at portfolio item. We will take this into consideration for the future update. You can change logo size at Tower -> general options.
Best regards!
Is it possible to edit the code in my hosting file manager to have multiple videos in one portfolio entry or videos and images in the same portfolio entry?
Hello,
You can make this only with adding some customization to the theme metaboxes files and single portfolio files.
Please contact us through email or support forum so we can give the right code to make this possible. Maybe we will make an update to add this option as a feature.
Best Regards!
I sent an email but have not heard anything back. Which email address should I try again at?
Ok i sent an email to that address a couple days ago. I will send another.
Hello,
We have received your email. Will implement the changes and respond you asap.
Best regards!
I still have not heard anything back. Is this still being worked on?
Hello,
Sorry for the delay. We will reply you asap by email.
best regards!
Please check your email, we gave you the instructions to modify the portfolio item.
I have tried this and it doesn’t seem to work. The URL of one of the entries I need two videos in is: http://samanthahodian.com/work/society-of-grownups/
I have put in the new code you sent me and made all the changes in the settings and It show us like this.
Also can this be done in container instead of fullwidth?
Hello,
You must install Revolution slider and create a slider first. Then get the slider shortcode from the revolution slider settings. You can implement the same changes at single-container.php file or we can help you with it. Please write at our support forum, our support staff will take care of it.
Best regards!
Can I paste the same code you sent me for the fullwidth file into the container file in my cpanel?
Hello,
We have responded you by email, please check it.
Regards!
I signed up for support but nobody has approved me yet.
Hello,
Please check your spam folder on your email. If you can’t find the email with the password write us at codeless.sol@gmail.com, we will reset the password.
Best regards!