1097 comments found.
Please help. How do I edit the content in the copyright and social bit of the footer?
Hi,
You can do it in Dashboard -> Theme settings -> Copyrights field Facebook –
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Thank you for the quick reply. For some reason I don’t have the menu option for Theme settings under Dashboard. Is it something I can add?
define(‘DISALLOW_FILE_EDIT’, true);which must to be
define(‘DISALLOW_FILE_EDIT’, false);
Check it. Facebook –
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Fantastic. That worked perfectly. You guys are the best. thumbs up
You’re welcome! 
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Is this working with Wordpress 4.5?
Yes, I haven’t seen any problems. Facebook –
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Hi kotofey, I have a problem with the Grid Gallery of the Vernissage WP Theme. It seems to relate to the responsive design and my Screen Resolution. I have a 27” Screen and noticed that the Fullscreen Grid Galleries (Random, Square, Box, Landscape) do not scale properly. If I shrink the window, the Images become smaller. If I increase the Application Window, the Images grow. But it seems that after some width / size, the Images don’t grow anymore – which result in a empty area between the Images. I have seen the same issue on your life demo as well thus I assume it’s not related to my local Installation. I’ve tried IExplorer and Firefox witht the same result. I currently try to examine the CSS but I hope you can help here please. Thanks! Patrick
Hi Patrick,
Could you send me you site address? Facebook –
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Hi kotofey, it’s happening with your demo site as well: http://easysite.by/?theme=vernissage I’m going to send you the URL to my development site via PM soon. Thanks! Patrick
Hello, Is it possible to have several pages of galleries or sub pages. (or in the future?) I do not use the portofolio I have not yet understood the difference with the galleries. I would like to have full pictures like menu galleries with type and subtype. Otherwise I am happy with the result, thank you all is top. Many thanks Al
Hello,
You meant the filterable gallery pages? Facebook –
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Yes, it is about filterable gallery page. How have more? or are there another solution?
Unfortunately you can have only one page with filter. Can you explain what you want to do? Maybe I can give you a solution. At this moment I can’t understand what you want to do. Sorry 
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Greetings.
I created three Galleries at http://flairus.com.
The items in the Galleries are products with a product number and I want those products to be listed in numerical order. The first and the third Galleries were created like this, with no problem; however the middle Gallery (Flair Classic, Yin & Yang) is out of order. It starts at item 619 and goes in order to item 999, but then follows with 142 through 618. (This block of 142 through 618 should precede the prior block of 619 to 999).
I can not figure out how to edit the Gallery. When I go to “Edit Gallery” the editing box is empty (both in Visual and Text views). I had hoped that I could just drag and drop the images to rearrange them, but no images appear.
You help is greatly appreciated.
Thank you.
Regarding the above comment, I think I have figured it out. Thank you.
Hi there,
I’m glad you’ve fixed your issue. 
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Thank you. A new issue has come up and I’m afraid I can figure this one out. I now want to add images to a Gallery and can’t figure out how to do it. If I simply add media as I would to any other post, the new image shows up twice and not formatted like the rest of the Gallery (2 column). Your help is appreciated!
Hello Robert,
Sorry for the so late reply. Support was not available last 16 days because I had a vacation in foreign country and I didn’t have the opportunity to access my PC. Sorry for any inconvenience.
If you are still having problems or need my help, please let me know. Facebook –
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Good morning. you will have some instructions that explain how to create the Gallery Post?
Hello,
You can find all needed information in user’s manual (article 1.3.1 Adding Blog Items). Let me know if you will not understand something. Facebook –
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good morning, slow loading presents the subject, when entering my page theme takes too long to load, just about trying to enter the photo galleries takes too long to enter, that this failure is due? there any way to fix slow? and discard the hosting server, tests were done and everything works fine, the pugin were deactivated and continues slowly, using another lña Topic responds well, that could give me suggestion? http://www.todoesfotos.com/
Hi there,
Don’t see any problems with load speed on my side. But I know where is the problem. Your background slides are very huge. For example: resolution – 4294×2863 px and size 2.36 Mb. Resize your images. 1600px x 1067px x ~300-500kb will be ok. Theme doesn’t resize background slides automatically, so the user can control quality of images. Facebook –
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Hi kotofay, Since this month German law insists that the user can find informations about copyrights and data privacy on every page. At the moment I have the copyright information and a link to a page with data privacy in the footer on normal pages.
Is there any way to show the footer or any other information field on each side including front page and gallery?
Thank you
Yesterday the field support expired was’nt here. Was it? It would be very nice if you can help me once more
Hi there,
It’s not possible by default. To achieve it you need to modify the theme for your needs. Theme’s modification is out of scope of support. P.S. strange law. Facebook –
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Too bad! I have thought about it because you have a blue box on the frontpage at the preview of your theme and so i had the hope…... Is this blue box also usable in the normal theme or ist it only in the preview?
Thank you
P.S. Yes, thats really a strange law. Its necessary since this month. aaargh…
Try to add the copyright text to the welcome message box (below the logo). The blue box it is the slide title (you can use slide titles when your slider type is standard). Facebook –
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Thank you…...... (once more)
You’re welcome, my friend! 
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Hi Vernissage ! I would like exclude one gallery category from category filterable page. I’ve found a function. ‘category__not_in’ => array( 64, 6) but when I add the ID of category don’t happen anything. Thank you.
Hi,
Read WordPress codex: https://codex.wordpress.org/Class_Reference/WP_Query#Category_Parameters
If something wrong, then you doing something wrong. Facebook –
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Could you tell me what kind of problem does my site. Thanks so much
www.studiocinquantuno.com
Only buyers can get support. Please, use account which was used for purchasing. Thanks. Facebook –
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Could you tell me what kind of problem does my site. Thanks so much
Only buyers can get support. Please, use account which was used for purchasing. Thanks. Facebook –
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I have a problem with my slideshows in my portfolio, they all have dissapeared. I have updated theme, wordpress etc. http://www.agistrigreece.com/portfolio/hotel-kerkifalia/
Deactivate all installed plugins. Facebook –
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I did that already and no difference
also footer – text is gone and I cannot save theme control panel normal
I found it
It was the twitter widget that made the mess
Are you sure? I don’t think so. Send me WP access. I’ll take a look. If you modified any theme files I’ll not able to help you. Facebook –
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I had put the debug on in the wp-config and got messages about the widget that it was not ok with the latest wp version. Will this be fixed?
I don’t see any notices. It’s strange. Could you send me WP access? I’ll take a look. (use contact form on my profile page) Facebook –
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Good Day, i been having troubles creating the galleries, I do all the steps you indicate in the tutorial but when I want to see the page online it change the url and shows the gallery with some mistakes.
Also I don’t know how to manage the gallery because the only way to see it online is deleting the gallery into the content.
Hi,
Which mistakes? Where I can see these mistakes? Facebook –
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Hallo kotofey, in January 2014 I bought your Theme ‘Vernissage’. Everything worked fine all time. Now I have a Problem with the JWPlayer included in your Theme. Firefox doesn’t play my embeded full-size Video anymore. It just shows Error #2035. I tryed to find out what to do, and it seems that I have to update the JWPlayer but how can I do this? JWPlayer isn’t a regular Plugin. It is just placed in the theme …/js/jwplayer What can I do to make the video run again without crashing my side? I really hope you can help me. Kind regards K
Hi there,
I’m working on it. Please, wait for new updates. Thanks. Facebook –
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Sounds good! Thank you for your quick response.
Hello,
First of all congratulations for your theme, awensome!
I would like to configure video background for home page, I’ve tried with mp4/ flv / webm / ogg, but Explorer (v11) does not work, only black page (in some case show me format error). I’ve also tried from youtube, but neither FF work, error #2035.
Regards
Hello,
I’m glad you like it.
Try to update your flash player to the latest version. Also, you’ll not see this error in chrome. Facebook –
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Hi, Thanks for reply. Flash was already updated, but I found a solution… simply by exporting the video in a standard size (1024×565 instead of 1024×670) and now it works (While Youtube give me same error #2035).
As regards the tablet / smartphone problems, I’ve set up a manual lunch clicking on “body”.. is there another solution for autoplay?
Thanks! Regards
Hi,
1. I’ll find a better solution.
2. No. Mobile devices doesn’t support autoplay. Facebook –
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Hello,
I know i’m late for support. But being my firt time using support, may be you’ll agree to my only demand. On the demo of your template, the homepage is a full screen slideshow. How can i achieve it ? Or can you send me the files of the demo ?
Regards
Hello,
Please, read user’s manual and you’ll find an answer. Facebook –
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I use Vernissage as my theme. I am having an issue now with the contact form that is native to the theme. I am getting TONS of spam. Any way to prevent or do you have a suggestion? (When i say “tons” i mean 100 every hour)
Hi there,
Try to use ContactForm 7 plugin. Facebook –
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How to remove a specific file from a gallery / change the image order?
Deleting Files in WordPress / Use drag and drop Facebook –
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The background standard slider does not load on my homepage, at all. It’s just blank. The Kenb slider works, but the captions do not show. Here is the css that I have for the slider. The website is casajoyadelmar.com
slidecaption { padding: 0 60px; height:50px; min-height:50px; background-color:#111; opacity:0.85 !important; filter:alpha(opacity=85); line-height:20px !important; font-size:29px;}
slidecaption h3 { font-family:’Trebuchet MS’, Arial, Helvetica, sans-serif; font-size:19px; line-height:24px; color:#fff; }
slidecaption h2 { font-family: ‘Alegreya’, serif; font-size:36px; text-transform:capitalize; font-variant:small-caps; line-height:38px; color:#fff; }
@media(max-width:767px) { #slidecaption { position:absolute; } }
If you need support, please, use account which was used for purchasing. Thx. Facebook –
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Hmmm its for a client. Someone else purchased the theme for him and he doesn’t have the account info.
It’s bad, because in any case I recommend you update your theme to the latest version. Latest theme version can be downloaded from the account which was used for purchasing. Facebook –
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ohhhhhh i see. So will I need to re-purchase it if he can’t find the login info?
Unfortunately yes. Maybe he has the item purchase code? Or try to contact Envato support. Maybe they can help to restore account info. Facebook –
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Hello, I have just bought your theme today. So far so good, just need one thing – change the color. BLACK is fine,but I have problem with BLUE. How can I change it, ORANGE or BROWN for example ?
There is a feature “Skin Manager – Unlimited Colors” advertised, but I see no such a thing! Only “Highlight color” in Appearance, which is quite useless for this situation.
Thank you,
Jan.
Hello Jan,
The highlight color is painting all main details to selected color. Which problem do you have? Facebook –
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