39327 comments found.
I have two questions before buying: 1-Is this theme compatible with Easy Digital Downloads Frontend Submissions (mutivendor plugin) 2-Can the layout of the productgrid an productpage be easily changed? Because in the demo is not very well suited for digita products.
Hi there
To answer your questions:
1 – Avada is compatible with the Easy Digital Downloads plugin, however, we have not tested Easy Digital Downloads Frontend Submissions for compatibility with Avada, we thereby unfortunately cannot guarantee 100% compatibility.
2 – Avada is 100% compatible with the Woocommerce eCommerce plugin, as showcased in our demo, so please check this Woo help file about digital/downloadable product handling -> http://bit.ly/1PkE4ql
Now, about changing the product grid, can you elaborate on how you need this to be changed? Is it the layout or the information displayed by each product in the grid?
Thank you, MB
Hi, I´m workin in a local server with avada 3.9. In avada 3.3 I could put the qtranslate flags in the header with the main menu, and I could align the flag with the others items. But in avada 3.9 I can put the flag but i can not align with items, the flags appear on top of header. I remember that in 3.3 i had to edit style.css or another archive, but I don´t find this configuration in 3.9. Could you help me please?
Hi there
I suggest that you create a support ticket using the link below and our support team will be happy to provide some guidance
Click Here To Create An Account & Get Support
Thank you, MB
Is it possible to get a copy of the older version of this theme?
Hi there
We generally do not provide older version of the theme and instead suggest that updating to the latest version of Avada be the route to take. It is good practice to keep your site up to date at all times, to stay ahead of security and compatibility issues
Important Update Info -> http://bit.ly/1FAmQpu
How to Update -> http://bit.ly/1H8JGzo
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
I understand. We are currently using the latest version. We just need to have a copy of the other version for testing purposes.
Hello!
We are sorry that we can’t assist with that. But if you let us know in a support ticket what exactly you need to test, our staff can maybe help you out.
Cheers Mark
Hi, Your theme is great and I am excited to buy and use this, but before installing this theme, I have a question.
can I make a grid layout like http://hamyarwp.com/tutorials ?
Awaiting your reply.
thanks again
Hi there
I am afraid that the site you referenced is not loading for me -> http://d.pr/i/106YF – let us know when it is up and we can check your example
Thank you, MB
Hi, i translated all the files of bbpress, but i dont know why the registration form not is translated. What is happening? Where is the problem?
Also the registration form dont work, i use the avada registration form, but not is working. It redirect me to the wordpress registration form. Why?
When i click on the Avada login form on Lost password it’s nothing happening. Is same if i click on register, just refresh the page. Why?
Hi there
I suggest that you create a support ticket using the link below and our support team will be happy to assist and provide some guidance
Click Here To Create An Account & Get Support
Thank you, MB
this theme having problem with Windows 10 IE, once i open this page http://ipushproperty.com/getting-started/ it crash my IE
Hi there
You are on a really old version of Avada, V3.7.1 and to resolve this you will have to update.
Important Update Info -> http://bit.ly/1FAmQpu
How to Update -> http://bit.ly/1H8JGzo
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
i try all ur suggestion, but now all my content misalignment and i have no way to get it back ….
ok fix thanks
Awesome! Thanks for letting us know 
Hi there. I submitted a ticket through the support forum but I did not receive a confirmation email saying it was received – I think from memory one was sent in the past – do I need to resubmit my ticket?
Thanks
Hello!
I’m not fully sure, as we don’t have the same username on our support desk, but at least a similar one. If you are Dan, then we received your last ticket in middle of December. Then yes please resubmit it. Otherwise, if you could let us know your username for our support center, we can look it up and let you know. Thanks!
Mark
I was looking at the architecture demo and it seems that parallax side scrolling on the first page is not working as intended in chrome.
Hello!
I just checked the demo on Chrome and it works nicely. Have you tried it using the scrollbar instead of the mousewheel? Chrome doesn’t support smooth scrolling with the mousewheel, so it is not that easy to see the effect whith the mousewheel.
Cheers Mark
Ok I will check that out. Are those supposed to be links? Can we turn them into links?
Hi there
Can you let us know exactly what elements you are referring to on the Architecture demo?
Thank you, MB
The fullwidth sections that have a horizontal parallax applied to them. Interior Design, Landscape Etc.
Hi Tina
Thank you for clarifying that. You are referring to these sections -> http://d.pr/i/1ddC5
And yes you certainly can add links, buttons to those sections. All each section is, is a fullwidth shortcode, a background image applied and the parallax setting enabled. You can add content etc to each fullwidth container
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
Pre-purchase question:
Hi! You guys seem awesome. I have a small question before I purchase the theme. I want to set up a website to display my photos as a portfolio and just a general feed that I can add photos to on a regular basis. Additionally, I want to have an option to sell prints. So I’m not looking into online-store like style, but if someone likes a photo – they can purchase it. Is it possible to have a simple one column feed with my latest photos and have a small “buy” button next to each? If yes, will I be able to add the option to choose the print size / format at the checkout or near the buy button before adding to the cart? Thank you in advance for your help!
Hello!
There would be several ways to set this up. If you want to use WooCommerce, you could use the main shop page or also a product slider to present your products.
You could also use our portfolio feature for it, but would then need some shopping cart plugin to get a buy button etc to each element
We would be happy if you decide to join the largest theme community out there
Cheers Mark
Hi I just purchased your theme and installed Cafe demo on my wp. Some features – specially on the blog page “our story” – are different from the demo on your site (the size of letters, some spacings, etc). Previously I had Enfold theme on the same wp. Is it possible that this is causing a problem? It seems the new theme is picking up some of the settings from the previous theme. If this is the reason – how can I completely get rid of all settings left from the previous theme? Is there perhaps a plugin which will clean up all previous settings? I would like to get the Cafe demo exactly as it appears on your website. Thanks!
Hello!
Generally speaking Avada should only pick up the contents of pages etc from your old install. IThe pages directly imported for the Cafe demo should still be looking the same and the theme options settings won’t be picked up from another theme. In your case it would help a lot to see your site and backend, so that we can investigate. Please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Cheers Mark
Is there a way to show the related posts by only a specific category or tag?
Hello!
That is currently not an option, sorry for the inconvenience.
Cheers Mark
I can’t seem to figure out how to get rid of the extra space below the image carousel on my page. I want the row background to be a different color, but to be equal on top and bottom. I’ve messed with the padding and margin, but can’t seem to figure it out. What I’m talking about is on this page: http://www.rossparkzoo.com/test_home/
Hello!
Please add this to your custom CSS field, that will fix it:
.fusion-image-carousel {
margin-bottom: 0;
}Cheers Mark
Perfect. Thanks!!
Two more simple questions.
It seems that the top margin shows a little more of the background color than the bottom. Is there an easy way to vertically align the carousel in the background color?
Is there an easy way to center the images in the carousel, right now the left image is aligned all the way to the left.
Thanks!!
Hi there
We suggest that you create a support ticket using the link below and our support team will be happy to provide you with some guidance
Click Here To Create An Account & Get Support
Thank you, MB
Thank you. Ticket submitted.
Am I missing it, or is there not a way to change the carousel image border color? I’ve looked everywhere.
Hi there
We suggest that you create a support ticket using the link below and our support team will be happy to provide you with some guidance
Click Here To Create An Account & Get Support
Thank you, MB
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our ticket system and other detailed support resources.
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Thank you, we look forward to helping you!
ThemeFusion Team
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Does Avada provides a “Live CSS Editor” sort of feature?
Hello!
Currently it does not, however we are going to be using the live theme customizer later this year and you will be able to see settings we have update in a live preview.
Thanks!
Is it possible to have a full width slider with Revolution slider and a transparent menu above the slider ? I see that one of the sample page has done that with layer slider but I want to know if its doable with revolution slider. The page I am referring to is here http://theme-fusion.com/avada/home-version-1/
Hello!
Yes for sure, you can set the header opacity globally for every page in theme options > styling under background options. Or set it individually per page in the fusion options box. When it is set to “0” opacity, the slider moves up behind it to fill the space.
That page you linked to is layer slider, but the same thing can be done with any of our sliders.
If you have further questions or need assistance with anything, signup at our support center and submit a new ticket. Our support team will gladly help!
Click Here To Create An Account & Get Free Support
Thank you!
HELP
Not sure if this is possible but for example if I have the front page header transparent, so it shows the full image on the home page, is it possible for me to have menu style 1 instead of menu style 4 for this one page?
I like menu style 4 for the rest of the site but I want the home page to have the logo and beside it the menu….
I look forward to your reply!
Also the main menu background color is blue and the font is white, but when I use the mega menu it also shows the column headers as white. Is there any customer css to change this column title font on the mega menu to dark grey?
Also there doesn’t appear to be an option to give padding around the mega menu drop down area?
Hello!
Currently at this time the header style (1-5) is global and cannot be changed per page. However in the future we are going to change that, but there is no ETA for when that will be. You can however change header settings per page like background images, opacity, color, etc.
Hmm for the other questions, please submit a ticket so one of our team members can check them out in detail.
Click Here To Create An Account & Get Free Support
Thank you!
Hi Guys, our reveolution sliders not working and is asking for a purchase code?
Hello!
If you bought Avada it includes a rev slider license, however a purchase code is not included because that requires an individual purchase of the rev slider, and is used for auto updates. However a purchase code is not needed to use any of it.
You may want to try updating Avada as well if you are on an older version.
Can you submit a ticket for us so we can look into this for you? Signup at our support center and submit a new ticket. Our support team will gladly help!
Click Here To Create An Account & Get Free Support
Thank you!
[pre-sales question] Hi, I wanted to know if any of your sliders contain visual composer add-on image hotspot with tooltip? Or something similar. Or will I have to purchase that plugin? Thanks in advance.
Hello!
Currently none of our sliders include that, very sorry!
Thanks!
Hello there, First off, I simply love Avada and I appreciate everything that it offers. Secondly I have a query about Header format. If I want to add a div lets say in the middle of the header and I want it to be responsive , how do I go about doing that ? Do i need a child theme and override header.php or there is a better way you can suggest ?
Thank you
Hello!
Thank you for the kind words, we love to hear that
Hmm this would take custom edits and depend on what you are trying to achieve. However please submit a support ticket for us and a member from our team will try and point you in the right direction.
Signup at our support center and submit a new ticket. Our support team will gladly help!
Click Here To Create An Account & Get Free Support
Thank you!
