992 comments found.
Hello, I purchased this theme from you! I have two problems: 1) I see no mega menu plugin! (One of the reasons I bought the theme) how can I build a megamenu? 2) I can not change logo! In Buddha panel> General> to “logo” banks fail to make a change! It does not work any button “upload” and no “Remove” do not work! They can not paste the www.logo.png Unlike the “favicon” where it works and we managed to do and I mofificarile button “Enable favicon” Advice please? What am I doing wrong? (Sorry if my expression is not smooth, use google translate )
Hi.,
For mega menu
Kindly., check the YouTube video for adding mega menu from our another theme trendy travel.
https://iamdesigning.mydonedone.com/issuetracker/projects/21105/issues/1968 https://www.youtube.com/watch?v=CZ7FxRLmLCg&index=22&list=PL6kpawNbFm9WVAzV1F0hQYe4wLpthgMueFor logo and For Favicon
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
if i buy it will i get sample data. Because i can change the theme pictures with my baby pictures . It is easy that way. because I am not a techie or a website developer, dont know much. But in the past i have have replacedpictures and menu items and put up my stuff on the website like this…....
Hi.,
Thank you for contacting us.
Yes our theme comes with the sample data and you can install it from the backend options. The images in the theme are replaced with placehold images, you can change those placehold images with your own images.
Regards., DesignThemes Support.
Hello, the theme is compatible with version 4.5 of wordpress and latest versions of plug-ins? Thank you very much.
Hi.,
Thank you for contacting us.
We are updating the theme today. Hopefully you can get the latest version by tomorrow in themeforest.
Regards., DesignThemes Support.
Thank in advance!
Hi.,
Sorry we do not have that feature in our theme. We will consider it in our future updates.
Thanks in advance
We solved the issue. Thanks anyway
Hi.,
Okay., Thank you 
Let us know, if you find any issues in future..
I dont see the menu icons. Where are they?
Hi.,
If you have selected header 5 from Buddha Panel > Appearance > Header. The header 5 design comes with font awesome icons and a sub title in the menu. So you need to add the class name of corresponding icons within your menu items itself and the description field as shown in the screenshot https://www.dropbox.com/s/qrx6ex859c7ssov/fontawesome.png?dl=0
You can have any icons you preferred to use with Menus easily from, http://fontawesome.io/icons/
https://www.dropbox.com/s/i067m4v38zkkjv7/FontAwesome-Icon-Class.pngRegards., DesignThemes Support.
I thought it comes pre coded in the theme. Where do I add this class icon class? In the .css file or where exactly please?
Hi.,
Kindly refer the attached screenshot : http://prntscr.com/awkkbl
Thank you so much. Can I add my own custom images?
Hi.,
Sorry, we didn’t include this option in our theme.
Regards., DesignThemes Support.
So confused. the KidszonePage Builder – when I click on edit the VISUAL is just white / with nothing to edit. Help advise. I’ve tried uploading the new designthemes-core-features files and that didn’t fix the issue.
Hi!.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
Hi, when I update to wordpress 4.5 get a blank screen, mostly caused by the theme and as this theme has a lot of small bugs, especially with ”/’ and other letters. Can you verify any issues with the new wordpress 4.5?
Hello, is there anyone for paid support???
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Also where do you get the blank screen?
Regards., DesignThemes Support.
Immediately after I press to update wordpress to 4.5., I am just asking if anyone else has updated to wordpress 4.5 and had no issues. It’s a customer site and has to be 24h online I can’t risk it now as I am out for few days. Please first check your theme, if there are bugs with updating wordpress.
Hi.,
We have already started to fix regarding these type of issues . Also with in few days we will release our new theme updates. So please wait for our theme updates or else send your wordpress and FTP login details we will fix it for you.
Hi.,
Please comment the php code as shown in the first screenshot and add the code shown in the second screenshot for fixing the wordpress 4.5 issue. We will fix the issue in our next version.
I did it, commented out the line and added the code as of your screenshots:
wp_deregister_script ('jquery');
wp_register_script ('jquery', (http://ajax.googleapis.com/ajax/libs/jquery/1.11.3/jquery.min.js), false, '1.11.3');but getting blank screen when I go to the fronted.
How long will it take to fix the theme?
I tried it several times, there must be another line of code as it shows white screen, when trying to go to admin dashboard
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
As said, I can’t accept site going offline, so please answer, when you are going to release the correct update for the theme???
or send me a zip file with a correct theme that is working with wordpress 4.5.
Hi.,
Sorry for delay , we are already started work for theme update so with in few days we will update our theme.
Please comment the php code as shown in the first screenshot and add the code shown in the second screenshot for fixing this issue. We will fix this issue in our next version.
Regards., DesignThemes Support.
I did it, commented out the line and added the code as of your screenshots:
wp_deregister_script (‘jquery’); wp_register_script (‘jquery’, (http://ajax.googleapis.com/ajax/libs/jquery/1.11.3/jquery.min.js), false, ‘1.11.3’);
but getting blank screen when I go to the fronted.
I tried it several times, there must be another line of code as it shows white screen, when trying to go to admin dashboard
ARE YOU SURE THAT’S THE RIGHT CODE?
Hi.,
It seems you have changed your wordpress details. So send valid wordpress login details. we will fix it for you
Regards., DesignThemes Support.
you write to change the code lines , I change the codlins and it’s not working, instead I receive a white screen, when I I try to go to the dashboard. I ask you to send the new theme version and you as for the login details. I say again and again I can’*t risk the site seeing down and ask you to send me the theme update. Cheers Dan
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we will fix it.
Also we are started to working on theme update so please wait for our theme update with in few days we will release our theme updates.
Regards., DesignThemes Support.
we are writing all the same again and again. Please send the files , that are the reason for impossible update to wordpress 4.5.
Hi.,
Thank you for contacting us.
1) Go to wp-content\plugins\designthemes-core-features\shortcodes\js\ – replace jquery.tabs.min.js file https://www.dropbox.com/s/g4ju6n2ig2dmwls/jquery.tabs.min.js?dl=02) Go to wp-content\plugins\designthemes-core-features\page-builder\ – replace register-page-builder.php file https://www.dropbox.com/s/tfm7tw998sjca7d/register-page-builder.php?dl=0
Before replace please take a backup of your files.
Regards., DesignThemes Support.
Seems to work! Updated and was able to update wordpress to 4..5. Thanks!
I receive a error, when I try to click on anything in the admin area: Error: tmt.core JavaScript library missing
Hi.,
Thanks Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
I receive an error, when I try to click on anything in the admin area: Error: tmt.core JavaScript library missing
Hi.,
Please try disabling the external plugins, other than the theme recommended plugins and check the issue.
Hello, updated the theme but many options are out of step, I wany know how I can keep the original settings. I made the update in a clone of the site. You can check at: https:mundopetit.cl/clon
In the original site: https:mundopetit.cl I have not yet upgraded but I do it because with the new version of wordpress theme does not work well. Thank in advance
Hi again, if I delete the new theme and I update the old one many configurations works, but the designthemes-core-features plugin is the new one. What do you think about that? You think it is correct or you recommend update all the files? the problem is that many things are misconfigured and do not know exactly why
Hi.,
Thank you for contacting us.
We are going to update the kidszone theme within 1 weeks time with the latest wordpress and all the plugins. You can wait and update the theme once the latest version comes. The changes and settings that you have done in buddha panel will not be lost.
Regards., DesignThemes Support.
Okay. Thanks
Hello, Is it possible to disable or remove mega menu? Because I would like to install IfMenu which is incompatible with mega menu. In DuddahPanel there is no option to disable thank you. ilias
I would like to buy another license if I can disable or delete the mega menu
Hi.,
Replace the attached 2 files in the path and check if the mega menu is disabled.
1) wp-content/themes/kidszone/framework/js/public/custom.js
https://www.dropbox.com/s/2gwzu546hxkv2lb/custom.js?dl=02) wp-content/themes/kidszone/framework/register_custom_attributes_in_menu.php
https://www.dropbox.com/s/etfo3j8pvvvpbty/register_custom_attributes_in_menu.php?dl=0Regards., DesignThemes Support.
Thank you for the 2 files, this removes many mega menu IFmenu but unfortunately does not. ifmenu the box does not appear . I think it should not be compatible with the shame theme. Thanks for your help.
here what ifmenu adds http://hpics.li/d017737
here with ifmenu activated but no option http://hpics.li/41cd079
Hi.,
Can you please check that issue with the IFmenu support team, since they can help you resolving the issue.
Regards., DesignThemes Support.
Hi,
I have two issues.
1) I never got the verification link when I signed up for support. I tried logging in after two days because the system said you are already signed up and ask me to check for verification link again but I never got it.
2) my purchase code is not working for Layer WP plugin.
Thank you.
Hi.,
1) We have sent the forum login details to your email. Please have a look.
2) The theme purchase code will not work with the slider. Your layerslider is already active. You can just ignore that message in your dashboard. Since the layerslider came along with the theme that message appears in your dashboard, you can get the layerslider slider files from us when there is an update. Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the layerslider latest files.
Regards., DesignThemes Support.
Hey out of nowhere the shortcodes are not working. Not even updating the theme solved my issue. I didnt try to update wordpress yet. Any idea what went wrong. You can check the site on http://felicitakindergarten.com/home/
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We can check and have a clear look form our end.
Regards., DesignThemes Support.
Hi! I have the web in 5 languages. I have configured the Gallery Category “Activitats” for the Catalan version of this Gallery Page http://www.costabravaparcaventura.com/activitatsparc/ I have problesm when I try to configure the same category for the other languages. Thank you!
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
Hi, I send an answer to your email. I keep having the same problem.
As you can see in the catalan version of this page http://www.costabravaparcaventura.com/activitatsparc/, the gallery items are showed but not in the other languages because when I try to define the category, changes are not saved. See this image https://www.dropbox.com/s/5vnsl41rosusbl8/img.png?dl=0
And it also happens the same when I try to select the layer slider for the home version of the different languages such us http://www.costabravaparcaventura.com/es/ It always show the layer slider “Català” and I try to select “Castellà” but it does not save the changes. Thank you.
Hi.,
We are already checking on your issue and we will reply to your email.
Regards., DesignThemes Support.
Warning: array_unique() expects parameter 1 to be array, null given in /home/t/public_html/wp-content/themes/kidszone/includes/blog-post-layout.php on line 37
Warning: array_filter() expects parameter 1 to be array, null given in /home/t/public_html/wp-content/themes/kidszone/includes/blog-post-layout.php on line 37
Warning: array_push() expects parameter 1 to be array, null given in /home/t/public_html/wp-content/themes/kidszone/includes/blog-post-layout.php on line 39
How can we fix this?
Thanks
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
Thanks, regards
Hi.,
Just add this css code in Dashboard > Kidszone > Integration > Custom Css to fix the issue.
.column.first, .no-margin { clear: both; }
Regards., DesignThemes Support.
Fixed. Thanks!
Okay., Thank you.,
Location Map Issue: Link: http://pssmontessori.edu.pk/contact/ You guys are not using coordinates instead of an address that’s why I created place at Google map and here is the address which work properly on Google map kindly check: “PSS Montessori, Karachi, Pakistan” But when I use this it will show another location in Google map on the website. How can I get the accurate location on the Google map of website? Currently I am using nearby location which is not the solution. My client is asking for the accurate location. Kindly help.
Hi.,
Let us know page link where you have the issue, along with your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Detail sent as per your instruction
Hi.,
Your WordPress detail is not working. Please, Send valid details also please increase map “Zoom level” and check it out.
Regards., DesignThemes Support.
Tested credentials are sent again and I also wrote about the zoom level.
Hi.,
We will check and reply to your email.
Today i got the following reply from your support: “We will check that issue and fix it in our next version. Thanks for the patience.” I just ask for small issue which is obviously the bug of your theme to grab the accurate google location and instead of providing me the solution you guys are asking me to wait until your next version. is this way you guys proving support to your customers ? I am not asking to customization I am only asking for fix this issue or providing me code with the solution. Many theme providers having this kind of issue and they separately provide the fixing code or snippet. Kindly let me know how to fix this issue.
Hi.,
Yes we are checking on that issue with the google maps. Since it taking some time, we told that we will update it in our next version. We are always ready to help our customers in all their issues. We will fix that issue asap and update it. Thanks for the patience.
Thanks in advance
Hi.,
Try adding slider shortcode in that page and have a look.
Regards., DesignThemes Support.
Hi., thanks if a use the shortcode the slide shows but in the content of page not in the header area.With that solution the slide overlaps the page content
Hi.,
If you add the slider shortcode it will be shown in the content area only, not in the header section.
Regards., DesignThemes Support.
Hi, I have a issue. I activate de Google sitemap plugin but does not works properly. I think it´s because a wrong code at header. You can see the warning error at this screenshot: https://www.dropbox.com/s/umv8l1yixzukmik/Captura%20de%20pantalla%202016-01-29%20a%20las%208.28.35.png?dl=0
Thanks in advance
Hi.,
Try reinstalling the theme once and have a look.
Regards., DesignThemes Support.
Hi., you say delete the theme and reinstall or just reactivate? Thanks
Hi.,
Just overwrite the theme files with the latest theme files.
Regards., DesignThemes Support.
Hi, i have a problem with menu. When i try to save the primary menu box it unclicked and the menu its crashed. I tried to click and save many times, but i had the same result all the times. Thanks Q
Hi.,
Please add lines into your .htaccess file and have a look.
php_value suhosin.request.max_vars 5000
php_value suhosin.post.max_vars 5000
php_value post_max_size 50M
See : http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-custom-menu-items-limit-in-wordpress/
Regards., DesignThemes Support.
Hi,
I want to change body background color for home page and all pages. Which css code I should use to change background color?
Best regards,
Hi.,
Just add this css code in Dashboard > kidszone> Integration > General > Custom Css.
Enable the Enable Custom CSS option to YES.
body { background-color: #fff !important; }
Give the color as per your wish.
Click Save All button to save the changes.
Regards., DesignThemes Support.
Thanks,
I got it!
Hi.,
Thank you.
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
