2095 comments found.
How can I center the menu?
Hello Bhaveshp8,
I am sorry but we only do support for verified customers.
If you have bought the theme then please contact us on our support forum
Regards
Hi all… I’ve a question before purchase the item… Is the theme compatible with the various Visual composer extension plugin?
Hello Mods, thanks for contacting us!
It depends of the plugins, we also made some modifications to the visual composer for our own module, you may have a conflict depending the plugins you want to use.
If you have more questions please contact us on our Support forum
Regards
If they are compatible I’ll purchase the theme
Hello Mods, Could you please raise a ticket on our support forum : https://tranmautritam.ticksy.com/ and our dev team could follow you easier. Thanks for your understanding. Have nice day!
Hello!
How can I make a page for one portfolio category? I don’t need any filter there, just projects from one category.
And one more question. Portfolio posts carousel (style3) is not working now. It worked a day ago. I didn’t change any php files. Other styles work and “Blog posts carousel ” (style 5, wich is the same) it works too. Something went wrong with portfolio carousel.
Hello Pavlenkoall,
I am sorry but could you create a support ticket on our forum. Our team will help you asap.
Also if possible in the ticket tell our team if you have updated anything lately.
Regards
Hello, I would like to buy this theme for a client of mine. But first i would like to know how fast the theme is, because when i test the theme in PageSpeed Insights it only scores 13/100 for desktop and 21/100 for mobile. Maybe this is because the demo is in a frame and many javascripts are running for the demo. So do you have an example or proof that the theme can be fast and score higher in PageSpeed Insights.
Thanks in advance!
Hello Glowmind, thanks for contacting us!
Like you said our main demo is using the first version of the theme and additional javascript and css used only for the theme demo.
You could try to check using our business demo : http://thefoxbusiness.wpengine.com/
Try to check on GTMetrix and Pingdom.
If you need more information you can also contact us on our support forum
Regards
Hi guys, I can not get the demo content to load onto my theme. I contacted the support forum and created a ticket. I can not get any work done until that gets taken care of so I am on hold. Can you please help me so that I can get going on my project 
Thank you!
JP
Hello John, thanks for purchasing Thefox!
I think our team replied to your ticket
Do not hesitate to contact us if you have more questions.
Regards.
just bought the fox theme and happy with this, but can you give me a suggestion on how to improve the loading speed of our website http://www.stlouisreviewcenter.net/
Hello Decerius, thanks for purchasing Thefox!
Could you please contact our team on our support forum so they can advice you.
Regards
Hi, I wanted to purchase your theme, but I had this question, Is it possible to replace the slider on homepage with a single image?
Hello Golpar, thanks for contacting us!
Of course this is possible, do not hesitate to contact us on our support forum if you other questions.
Regards
Hey there, i bought your theme a while ago for a customer of mine. I built their website with the theme and they are still very happy with it. Including me.
I have a question though, today i downloaded the new updated version of the theme and installed it. But somehow the Visual Composer won’t update when i upload the updated theme files to my FTP server.
How do i update the plugin? Because the plugin was included in the theme when i bought it, so i don’t have a license code to my knowledge with which i can update the pre-packaged plugin myself.
Thanks in advance!
Hello Maxluijben, thanks for purchasing Thefox!
For the visual composer it’s a little tricky, you need to deacitvate and delete the plugin, then go to Appearance > install plugins to install the new version.
Please contact us on our support forum if you other questions.
Regards
Thank you for your answer. But in that case, i will be forced to buy the plugin again, right? Thanks again.
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
Hello,
I had purchased this theme on a different account and it has been outstanding! I do have one question, for the pricing tables, is there a way to select more than one “recommended” table? If not, how could I go about editing an individual table in say, a table that has four pricing tables?
Thank you and keep up the great work!
Hello WardHill,
I am sorry but could you please contact us on our support forum so our team can help you.
Thanks in advance!
Wonderful work!!! GLWS 
Hello MassDream,
Thanks for the kind words!
Regards
This problem exists just in rtl version (arabic)
Hello, I am sorry but could you contact us on our support forum and give us more detailed information about theme version etc.
Thanks in advance!
Hey guys,
We got 4K sales. That is CRAZY NUMBERS We’ve got for only a wordpress item. A BIG THANKS to our customer who buying and using TheFox WordPress theme. We are super proud of this achievement.
Thanks Envato!!!
Cheers,
tranmautritam
I’ve purchased the theme but the Visual Composer says we can’t activate because we don’t have a valid license. Can someone help me out?
Hello klantenmachine,
I am sorry but could you please contact us on our support forum and create a ticket about your questions.
Our team will help you asap!
Do not hesitate to contact us if you have other questions.
Regards
Hello, thanks for purchasing Thefox!
The plugin only says that you can’t activate the auto-update because you don’t have a license.
For more information please check our articles : Plugins License
Also for the plugins updates
If you need more help please contact us on our support forum
Regards
Can the social media icons be added to the top of the page, directly to the right of the nav bar?
Hello Glowkids,
If you mean to the right of the menu then no, it’s not possible by default, this would need modifications.
But I am not sure to understand exactly where and for which header type you would like to add the icons, can you contact us on our support forum
Thanks
Hi guys, does this theme have a video lightbox shortcode that I can add to a button in revolution slider for lightbox video popup?
Hello arke1,
I am sorry but could you please contact us on our support forum and create a ticket about your questions.
Our team will help you asap!
Do not hesitate to contact us if you have other questions.
Regards
Hi there. I have added a blog post but there is a big gap in-between the menu and the blog post when i “hide” the page title. How can I solve this? Thanks
Hello danedrath89,
I am sorry but could you please contact us on our support forum and create a ticket about your questions.
Our team will help you asap!
Do not hesitate to contact us if you have other questions.
Regards
Is there a way to import the features demo page (landing page 2)? thanks
Hello Danleahy,
I am sorry but could you please contact us on our support forum and create a ticket about your questions.
Our team will help you asap!
Do not hesitate to contact us if you have other questions.
Regards
How do you turn on the Frontend of visual composer?
Hello Danleahy,
I am sorry but could you please contact us on our support forum and create a ticket about your questions.
Our team will help you asap!
Do not hesitate to contact us if you have other questions.
Regards
FYI – fontawesome “yelp” icon was not working. I updated the css file to 4.5.0 and it worked. Please fix this in the next update.
Hello, thanks for purchasing Thefox!
Also thanks for letting us know about this!
Do not hesitate to contact us if you have any questions.
Regards
Hello!
I have one project (website) created 17 subdomains. The theme I will use in one project.
I need to buy a license for one theme (the fox) or 17?
Hello,
If the subdomains are the same website then 1 license, if different website multiple license.
Do not hesitate to contact us if you have other questions.
Regards
