39324 comments found.
hi, is it possible to place the logo in an absolute position half above the sticky menu and half above the slider element? thx
Hi there
You can do that but as there is not option to enable that kind of logo positioning, so you will need to use some custom CSS to achieve it
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
What is the best way to put a captcha on all of the contact pages? Example would be the Avada law version?
Thanks!
Hello!
If you use our contact page template, you can use the recaptcha setting in Theme Options. If you use gravity forms or WP Contact Form 7 (like our demos do), you can also use recaptcha. There is a recaptcha form element in Contact Form 7. Just add it to your forms and it will appear.
Cheers Mark
HI team,
i have some question before bought your product.
i like your theme, but i need shop with really full page and i can´t see demo of that, i need minimum 6 products on a file.
Is this possible?
Thank you in advance.
Hello!
You can choose between 1 – 6 columns of products on your shop page. Here is a screenshot of a 6 column layout: http://i.imgur.com/yL0dXab.png
We would be happy if you decide to join the largest theme community out there 
Cheers Mark
Hi, we are using avada on a MultiSite network on a single domain.. multisite feature allow us to divide our website in multiple categories.. my question is.. how can we fetch blog posts from one site and display on the other (within the same multisite network)? for instance we have 3 sites in our network namely: science, maths and arts. and then we have a blog on our main site on the network. we would need to display all the posts with tags (science) to display on science network (fetching from main to science section) so we dont have to repost the content on the multi network again. currently avada element allow to define the categories from blogposts but not from other network site.
Hello!
Cross blog post fetching is not a default WordPress feature. And also Avada does currently not support it. You could only customize this for your multisite’s needs. Sorry for the inconvenience.
Cheers Mark
I’m looking to get more information on the User Login feature that was recently added.
1. Is there a demo account I can use to see what happens behind the scenes after login?
2. Are there any examples of what this can be used for in the WP environment? – A use case I would immediately like to know if it would be possible with this login feature: Allow logged in users to favorite posts and store all these favorited posts for viewing later. If a user favorites but is not logged in, will be forced to create an account or sign in.
Is this possible?
Hello!
The login element makes it possible to let your users sign in on your site everywhere you want them to be able to. So they don’t have to visit the WP backend, as is usually the case. They can conveniently do that on the frontend instead. You don’t really need a demo account for this. Simply logout of your site and use your own login credentials to login. You will see how it works.
The user login uses WP standard user API, so anything WP offers or an additional plugin offers for your logged in users will work when using our login element.
Cheers Mark
Does this theme include a version with an accordion slider? Is there a live chat feature? Is there a pull back top corner tab for linking info?
Hello!
There is no accordion slider at this time, and a live chat feature would need a 3rd party plugin but can be done. It is just not a built in theme feature.
There is a top sliding bar that can hold 1-6 columns and widgets.
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I added a blog grid in a page. Is it possible to display only in this section the blogs from old to new? (I also have a blog page and I want to display them regular from new to old)
Hello!
Hmm posts are auto pulled by date, newest first to oldest. You can pull them from a specific category also, but cannot currently set them to reverse so oldest shows first. Sorry!
If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Avada Support
Thank you, we look forward to helping you!
Is it possible to send someone a URL directly to a modal ? For example, I have a modal setup that is a printer guide (modal id = print1). Can I send someone a link directly to that modal so that they don’t have to click through anything on my site to get to that guide? Something like https://mysite.com/modalid=print1 ?
Hello!
Currently there is not a built in option for this, it could be done but would require customizations on your end. Although this may be something we can consider for the future, I’ll talk to our dev team.
Thanks!
Thank you!
You are most welcome
hi, today I updated the avada theme to the latest version and I also updated the woocommerce plugin to the latest version. Everything seems to be working fine except for when you access the store. The Add to cart and details text are now overlapping and so I cannot click on add to cart
this can be seen when viewing the product categories. For more info please check httpp://beta.multitrademalta.com/shop and select a category to better understand what I mean.
Kind regards
Chris
Hi Chris
Hmm this looks like some custom work was added, which shows the button to compare. Or is that from an additional plugin? Our default setup does not have that so I think the overlap is caused by that. Some custom styles can adjust for this, but it depends on how you want it (stacked, side by side, etc). Open up a support ticket with details and the direct link and one of our staff will check this out for you.
Click Here To Create An Account & Get Avada Support
Thank you, we look forward to helping you!
Hello!
Just a few pre-sale questions:
1. Does the Page Builder have the option for front-end editing?
2. Does the theme support a ticket system and a front-end login area?
Kind regards
Hello!
1. Currently it does not, but we have plans for this in the future
2. There is not one built in as this type of feature is best in a plugin, and there are numerous plugins out there that you could use for this.
Thanks!
Can I set top navigation menu instead of left in Hotel layout?
Hi there
Yes you certainly can change the header position in the Theme Options Panel
Thank you, MB
Hi there. Beautiful theme. Is there a way that I can demo the back end to see how different it may be from base WP?
Hi there
Unfortunately we do not have a try before you buy option. I can however suggest that you check out our demos and online documentation to see what Avada is all about:
Online demos -> http://bit.ly/19u6QWN
Online documentation -> http://bit.ly/1La5xgv
Thank you, MB
Hello there. i use revolution slider. when i add a button at any slide, then the font-weight of the whole website turns bold.. if i delete the button font-weight turns back again norma. is this a known issue? what could cause this problem? thank you!
Hi there
I suggest creating a support ticket using the link below and our support team will be happy top provide some guidance
Click Here To Create An Account & Get Support
Thank you, MB
hi, check your site please:
https://theme-fusion.com/support/documentation/avada-documentation/ERROR 502…...
Hi there
Thank you for letting us know, it may just have been an intermittent issue. I have checked and it is working for me -> http://d.pr/i/1c20X – please try again and be sure to clear your browser cache while you are at it
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
good morning , how do I download new demos? I had downloaded the entire package to update before Avada .
Hello!
If you updated to latest theme version, Avada 3.9.3, you can acdcess all demo downloads on the Avada menu, by clicking on “Install Demos” link.
Cheers Mark
I know the Blog shortcode is not working after the WP update from December but is it possible to make the blog Shortcode works without having to update the whole theme? My client did a lot of changes in the theme so if I update, he will lose everything. Thanks!
Hello!
There is a knowledgebase fix for just that issue, if your client is on Avada 3.8.8: https://theme-fusion.com/knowledgebase/avada-3-8-8-blog-shortcode-doesnt-work-after-wordpress-4-4-update/
Cheers Mark
Like I said, we are not on Avada 3.8.8 and more. We are still on Avada 3.1.2 and we can’t update the theme.
Hi there
Please send your Themeforest purchase code and support username to support@theme-fusion.com and let us see what we can do to assist you with this
Thank you, MB
Hey! We tried installing the theme and it says “Failure to upload”, yes we’ve unzipped it and even uninstalled the plugins. We tried on two different servers, and two different wordpress sites to see if it was just mine that it wasn’t working on. For some reason it will not upload. I did submit a support ticket as I just purchased this theme about 20 minutes ago.
Hello!
I have replied to your ticket with information and instructions.
Cheers Mark
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our ticket system and other detailed support resources.
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ThemeFusion Team
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