38439 comments found.
Hi TN
Could you take a look at Ticket #672384 please?
Cheers
Hey – will do,
Cheers
That’d be great – thanks
You’re welcome 
Hey TN
Thanks for the reply to #672384, but adding the span_12 to wrap the vc_col-sm-4 & 8 divs didn’t fix the issue. On a working, non-template page, I can see that these styles are used to set the width and float left attributes -
media=”all” @media (min-width: 768px) body .vc_row-fluid .vc_col-sm-4 { width: 31.914893614%; }
ukliveclone.enghousedevelopment.co.uk/media=”all” @media (min-width: 768px) body .vc_row-fluid .vc_col-sm-1, .vc_col-sm-2, .vc_col-sm-3, .vc_col-sm-4, .vc_col-sm-5, .vc_col-sm-6, .vc_col-sm-7, .vc_col-sm-8, .vc_col-sm-9, .vc_col-sm-10, .vc_col-sm-11, .vc_col-sm-12 { float: left; }
...but they don’t get picked up in my template. Any ideas?
Thanks for looking at this.
Can we change position off-canvas to left?
Hey – this would take some custom modding as of now unfortunately since javascript would need to be modded
Please can you kindly provide me with a hotfix for this ‘broken nectar slider / WP 4.4’ issue. I have opened a ticket (#649802) but I am not getting sufficient support. I just need to know the specific fix as I have heavily customized this theme I cannot simply update the entire theme. Thank you in advance
Hi, my question has been answered now via the support ticket thank you
Hey – glad to hear. Let me know if you need anything else 
I cannot activate the composer for some or another reason. Any thoughts? Thanks :
Warning: require_once(/home/deb23282/domains/hansschepp.com/public_html/new/wp-content/plugins/js_composer_salient/include/helpers/helpers_factory.php) [function.require-once]: failed to open stream: No such file or directory in /home/deb23282/domains/hansschepp.com/public_html/new/wp-content/plugins/js_composer_salient/js_composer.php on line 173
Fatal error: require_once() [function.require]: Failed opening required ’/home/deb23282/domains/hansschepp.com/public_html/new/wp-content/plugins/js_composer_salient/include/helpers/helpers_factory.php’ (include_path=’.:/opt/alt/php53/usr/share/pear:/opt/alt/php53/usr/share/php’) in /home/deb23282/domains/hansschepp.com/public_html/new/wp-content/plugins/js_composer_salient/js_composer.php on line 173
manually uploaded again fixed
Hey – glad you sorted it
Cheers 
Hi! I have created a ninja popup form. It has its own style but fields have the minimal form style from Salient template (I have selected it for my site). Is there any way to disable it?
I hope you can help me because I can see two mixed styles on my popup.
Thanks
Hey!
Unfortunately It’s not possible to disable it from one section of the site without custom development – you’d ned to simply turn it off form the options panel to sort this easily
Cheers
I know that there is that option in the panel, but I only need to disable popup styles for the ninja popup.
Hey again – as I mentioned, unfortunately this would take some custom development currently since it’s a global option
Weird 3rd party plugin bug, text field can not be edited in FF I have to ask you this, just to see if you can give me any hint on the problem I discover. I use the “Fancy Product Designer” plugin with Salient. Part of the product designer/configurator are textfields. You can click a text, on the fpd stage and then you can edit it at the frontend. In FF this does not happen for me. It is just not possible to access the text. The autor says, this happens only to a few people and he does not know what the reason for it can be. So I thought, maybe those few people are all using Salient or maybe a similar build theme. Did you ever come along such a problem? Anything can help me to send out info to the author, to help him to fix it.
Hey,
I haven’t heard of this before – could you share a URL in regards so I could inspect?
Cheers
I will post a ticket here. Thank you for your kind help.
Please be as kind and view Ticket #674677 Thank you.
Hi! I have two questions :
1- Is it possible to have a grid style gallery without croped thumbnails? I mean : If the original picture is a horizontal format, the thumbnail would be horizontal; but if I have a vertical original image, the thumbnail would be vertical (no crop at all, respecting the ratio). Just for more information, the pictures open in a lightbox.
2- Is it possible to have no hover effect on a grid style gallery?
Thanks
Oliver
Oh! I set “full” in the image size option, but now my problem, is that I want the images horizontal aligned from top and bottom, no from their sides (left and right… )
You can see the problem here : http://www.olivier-magermans.com/test-image/ There is too much space between the rows… and the only way to have something clean, is to have the vertical and horizontal images aligned from top and bottom.
Is there a way to have what I would like?
Thanks again
Oliver
Hey,
1. Unfortunately this wouldn’t be possible without some custom development as that would require a masonry like script to be used
2. Add this into the custom css box in the Salient options panel:
.portfolio-items .col[data-default-color="true"] .work-item:not(.style-3) .work-info-bg {
display: none!important;
}
Cheers
Hi! Thanks for you answer!
But can you just give me a clue to have the gallery aligned from top and bottom? Is there a custum CSS? Or that’s more complicated? Or du you know if there is a great and free gallery plug in?
Thanks again
Oliver
Hey!
If you used the actual portfolio element instead of the image gallery element this would be possible – however you’ll need to use the custom thumbnail option instead of the featured image upload as the custom thumbnail doesn’t crop to any specific size
Cheers
Good design but analyzing with gtmetrix this badly optimized
Thanks, I hadn’t turned caching back on after updating to the latest versions a few days ago – it’ll be back to normal tomorrow 
Ok then if I would like to buy the theme, if I install w3 total cache you can help me with any problem?
PRE-PURCHASE Seeing all the functions it seems a powerful template functions They have thought to create more shows more professionals? The template update time? time to answer ticket? That includes the support? Is it compatible with w3 total cache? In SEO topics used in the header h1 title of page?
Hey again,
It is compatible with W3 cache, I’m not quite sure exactly what you’re asking but to cover your points – the theme is updated to fix reported bugs and add new features. There’s no set schedule for this, but they are on going and will be on going. The average ticket response time is 24hr in the support forum and around a bit less on here
Cheers
Heyyy $alient! I bought another copy of your total awesomeness last week for a new client and had few questions on the support forum but haven’t heard back and need to know asap now pls: How do I list the blog categories/filter on blog page or section? I am having issue with logo displaying properly in mobile menu/header (sent you logins on forum if helps to resolve asap) it is showing a header with centered site name text and menu on left, and underneath is another mobile header center logo with menu to left and slideout section menu on rt (I only want this one to show)? Also neither of the video options is showing youtube or vimeo videos when page is viewed (only the link text)..? RichTalarico.com Pls let me/us know about these, Still one of my fav themes Ever!!
Hey! Could you please let me know the ticket ID so I can check into why it wasn’t answered?
Cheers!
Sure, here it is https://themenectar.ticksy.com/ticket/669931
Thanks!
Hello!
I like Your theme, I’m interesting, BUT maybe it has a huge problem.
I used “PageSpeed Insights” and results are terrible:
Corporate Demo
- Mobile: 45 / 100 - Laptop: 51 / 100
Agency
- Mobile: 33 / 100 - Laptop: 45 / 100
Why?
Thanks.
Hey,
Thanks for noting that – after the last update I released I never turned back on caching, this will be fixed tomorrow 
Cheers
Hi.
Guys, I can’t remove this imagen, anybody knows why? I don’t see the red cross in the middle of the thumbnail. Thanks.
http://pasteboard.co/1A9bXSPz.pngHey – make sure you’re using the current version of the Salient Visual Composer plugin. Try deleting it and reinstalling it from appearance > install plugins
Cheers
Thank you, that works 
You’re welcome 
Hey, thanks for a great theme. Wondering if there’s a simple fix for what we have in mind:
Is it possible to add text underneath a video frame within a popup modal? We’re looking for a result similar to how this site’s video popups function:
http://www.controlyourpain.com/real-stories/Looking forward to your response, thanks!
Hey!
Add this into a text block<a title="description here" href="https://www.youtube.com/watch?v=4Y8bUT8UXUA" rel="prettyPhoto">Text link</a>And add this into the custom css box located in your Salient Options panel:
body .pp_description {
bottom: -50px;
}
Cheers
Hi. First off, love the theme. Is there any way I can just import the whole Ascend theme as I would love to use the full width and height intro video container and then the Masonry blog tiles section but as my portfolio of work.
I would remove the other elements of the page.
I started messing about with this theme ages ago but now I cannot seem to get it to look anywhere close and I can’t seem to get the masonry grid to work.
Is there anyway I can just import that theme exactly with the elements already set up?
Thanks.
Hey, glad to hear!
Inside of the theme options panel > demo importer (when using Salient 7.0+) there’s an option to import that demo and any other with one click
Cheers
where is this? I cant find it?
where is this? I cant find it?
Is there a way to remove the post excerpt when using the default style on the Recent Posts element? I’d like to have only the image and metadata below it. Site: http://pgrin.com/
Hey,
This would need to be removed in the shortcode-processing.php file located in the nectar/tinymce directory unfortunately css alone wouldn’t be able to handle it
Cheers
Ok, bummer. Another, related, question. I have set the Post Excerpt to 15 words, which is happening every single place on the website except on the main page in the “Adventures” row. It IS happening in the “Go” row (and everywhere else). How can I fix?
Hey – do you have an excerpt manually set on those posts? If not please open a ticket in regards with your admin credentials so I can take a look at what’s going on
themenectar.ticksy.com/
Submitting a ticket now, thank you!
You’re welcome 
This may have been asked before, but is there any way to utilize the off-canvas menu for mobile only? That is to say, have the full nav bar on desktop but when on mobile have the hamburger mobile menu be the off canvas. Basically would like something like the corporate demo you have setup where there is full nav on desktop but fly out on mobile only. Thanks.
Hey,
Yes – choose the sticky mobile navigation option in the options panel > header navigation tab and the off canvas menu style will be used automatically
Cheers
Awesome. This seemed to do the trick, however I still have the mobile off canvas icon showing on desktop. Any way to hide that so it’s mobile only? Also I see that on the demo the nav will disappear when scrolling then reappear when scrolling up. How do I enable that?
Will be re-upping my support with you. Great service as always. Thanks.
Hey,
1. Add this into the custom css box located in your Salient Options panel:
@media only screen and (min-width: 1000px) {
#header-outer header#top nav ul .slide-out-widget-area-toggle {
display: none!important;
}
}
2. There’s an option in the Salient options panel > header navigation for hide header until needed 
Cheers
what are the style settings for the corporate demo. was happy with the demo import thing, but the styles do not apply automatically. sucks man
i need a documentation how to setup corporate demo. salient’s perhaps the hardest theme to customize
Hey there,
The corporate demo is available to import via one click from the Salient options panel > demo importer just like all of the other demos – all of the theme options and pages should import after doing so. If you’re not seeing that please open a ticket in regards with your admin credentials so I can see why that would be
https://themenectar.ticksy.com
Cheers
go make a fresh wordpress installation. do as you said. you’ll get the same result i had. 
Hey again,
Since I can’t replicate this and this is the only report of the issue, I’d be glad to take a further look for you if you’ll allow me by opening a ticket 
Dear awesome developer, just install a fresh WP site, install salient, import demo as you said and see the styles and all will not change the site to look like exactly as the corporate demo. You guys feeling a bit lazy?
On the contrary, I’m just trying to assist you – but it seems you don’t want to open a ticket, thus I’ve created a screencast for you
http://themenectar.com/fresh_install.mp4
Try using a child theme
have you fixed the problem yet?
Using a child theme and repeating the same process shown in my video above results in the same outcome with the theme options imported – are you perhaps clicking save changes before refreshing the options panel after importing?
ok it worked. i like to change the child theme folder name and in the css. not sure if that’s causing the problem. how do you add the blue background color in the buy now button of the main nav
what are the recommended image sizes for the demo?
1. When editing your menu in Appearance > menus, there’s a dropdown select for “Menu Item Style” in each of the menu items which will allow you to choose a button style
2. What section of the demo are you referring to?
homepage main image and the rest
the home page main image used on the demo is around 1750×800 – you don’t have to use that though, it depends on how high quality you want it to appear on desktop screens and also how much content you’re going to have in your row.
The masonry portfolio section further down requires a minimum upload size of 1000×1000 for the wide & tall size and 500×500 for the regular sizes
i’m always losing page content whenever i update the page using visual composer. any fix?
Since that’s not a know issue with Visual Composer could you kindly open a ticket so I can see the error occurring?
there seems to be a bug on the corporate theme portfolio. the portfolio row does not show up in the homepage if at least one of the published portfolio’s masonry item sizing is not set to regular
hi again. in the blog post under the corporate theme, this error shows up after commenting: “ERROR: please fill the required fields (name, email).” even after placing the name and email. any fix?
Hey – have you placed the the site on a URL where I can see yet to assist? And can you replicate this on any of the demos?
i ended up using disqus. by the way, hope you can optimize salient + demo for speed/page load on the next update. thanks!
i ended up using disqus. by the way, hope you can optimize salient + demo for speed/page load on the next update. thanks!
I am dealing with problems in the archives from categories. The pages are not loading the related posts properly; they are appearing on the right side over the border of the screen. I have never managed to change anything related to it, once it is one of the features I always wondered to have. The problem was happening before the update and it is happening after the update also. Do you know what is happening? How could I solve it?
Hey,
Please share a URL in regards so I can see the issue you’re referring to
Cheers
You can see it here: http://quaestio.org/objects/texts/ and http://quaestio.org/subjects/minimalism/.
It is happening, at least, while using Google Chrome on an Windows PC and it is affecting the pages of categories and tags.
And, to clarify something, actually I did a minor change in the categories and tages, by only changing the path name of them.
Thank you in advance!
Hey,
Add this into the custom css box in the Salient options panel
.archive .container-wrap {
margin-top: 0!important;
}
Cheers
Added and solved: thank you a lot for the support, again!
And consider to make these pages (categories and tags) customizable; some websites, like mine, make a great use of it and it could be even better than it already is.
Keep up with the good work and thank you very much, my friend!
You’re very welcome 
Cheers
Hey,
I have an issue with accented letters (ä & ö) showing up on Nectar Slider, on headings and content. I’ve already added an updated Open Sans webfont pack into the theme’s and plugin’s font folders with no success.
Hey,
please share your URL in regards so I can see and is the only area that it’s not working in the Nectar Slider for you?
Cheers
Hey, I’m working on local host so I can’t do that right now.
Here’s a screenshot of a slider: https://gyazo.com/c038d1e6833d54fd500573f8dfd785eaI noticed that headers throughout the website display these foreign letters poorly. I’ve had to change the header fonts from the “typography” tab from theme settings but it’s just a guessing game which one shows them correctly.
Is it only is a specific browser and before you added in your own version of open sans did you check the box for loading ext characters in the default font in the typography options panel?
Hey again, the problem seems to be solved. I just re-installed the theme and checked ext. characters, all letters seem to be showing correctly. And yes the problem was on Firefox and Chrome. Thanks!
Glad to hear 
Cheers
resolved
Hey – glad to hear
Cheers
Hi! Before I purchase this theme, I just want to check if it’s possible for the theme to have an ajax pop up portfolio, similar to this page when you click on their portfolio, it shows a video, then some text, and then a call to action, all on the same page through ajax. Is this possible?
Thank you!
Hey,
you can only have the featured image/video popup from the portfolio via ajax – loading an actual full single project in a lightbox isn’t possible as of now
Cheers