39326 comments found.
Hi guys I have a problem with category pagination, for each page page/2/ or page/3/ I get a 404 page. I tried two plugins WP Paginate and Category Pagination Fix. First plugin doesn’t work, second plugin switch between pages but showing the same content. Please help me!
Thank you for letting us know 
You are welcome!
Thank you
Website completely blank after update
again (like so many times before) we have a blank page on our entire website after we tried to update.
https://www.weihnachtskarten-druck.com/magazin/Solution and Explaination is VERY MUCH APPRECIATED
Hello!
We are sorry for any inconvenience, but the site with the link you posted is using Avada 3.9.3, the latest version of the theme. And it is up and running: http://i.imgur.com/ELfvWlD.png So I’m not sure what you are refering to.
If you have usage issues, it is always best to create a ticket on our support center: Click Here To Create An Account & Get Free Support
Our staff is happy to help you!
On a different note, we would consider it an act of politeness, if you could abstain from using heading tags as special emphasis on dashboard comments here. Thank you!
Cheers Mark
NOW it works again because we worked on it. But it does not work properly…see next post
This seems a little odd to me. I replied to your ticket within 13minutes after you posted that the update didn’t work and the site was running then. So since this is a very short period of time, I can only conclude that this was not a theme issue, but that something unrelated to Avada went wrong during update.
In general, we have almost 200k installs, and most customers update Avada to latest version. If there was a general theme issue on updates, we would know about it, have a lot of tickets about it, and would have fixed it already. So I think this has to be unique to your setup, or the way you go about and update your site.
In both cases, as said above, if you create a ticket our team would be happy to help.
Thanks!
Dear friends! I’m planning to buy the theme. As i see this theme goes together with lots of premium plugins! Will they remind me to buy them every time i visit wp-admin?) Another thing: does layer slider go with just two pure demo?)
Hi there
Avada includes two 3rd party plugins and that is the Revolution Slider and layer Slider. Over and above that, Avada is 100% tested and compatible with free 3rd party plugins like Contact Form 7, Woocommerce, bbPress, The Events Calendar, Yoast SEO etc
We will be happy for you to join the largest theme community out there
Thank you, MB
Hi! What do you think about the AMP (Accelerated Mobile Pages)? Is it possible to implement with your theme? Or in any case, it is necessary to install a separate theme in a subdomain for mobile devices?
Hi there
There is no need to install Avada on a separate domain to have a mobile version. Avada is 100% responsive and mobile ready. Please go ahead and check our demos -> http://theme-fusion.com/avada/ – on a device of your choice to see the results
We will be happy for you to join the largest theme community out there
Thank you, MB
Hey, I’ve created a long sale page with your theme. The last raw I’ve created disappeared the fusion builder elements. I have to switch to default text editor to delete some content to see the fusion builder again.
Is there any limitation with the content I can add to a page?
Thanks. Tal
Hi there
There is no ‘set in stone’ limit to the amount of content you can add to a page. However, what needs to be considered is that the more content you add to any page/post the more resources is needed by the server to serve the page in the browser. Please go to the -> WP Dashboard >> Avada >> System Status page and if you see any of the PHP configuration limits in red, please address them accordingly
We have a help file detailing how to do this -> http://bit.ly/1T5luaR
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
AVADA!! Winning the Webguro Awards GOTD: http://webguruawards.com/user/details/OCTelefonmarketing-476 JUPPP!!!! Thank You AVADA TEAM
Hi there
Well done! That is excellent.
Thank you, MB
Hi How do I remove the date for the blog layout – medium alternate?
Hello!
In this case it would be easiest to use the blog medium layout instead. If you want to keep the post type though and only hide the date box, use this CSS:
.fusion-date-box {
display: none;
}Cheers Mark
Hi there. I I love the agency theme and have the sample content imported. I’m confused, however, on how to use a one or two column structure on the blog instead of the Grid default. When I go to Appearance > Theme Options > Blog and set it to any of the other blog layouts, I’m still getting the Grid formation on the blog page. Any help would be appreciated. Thanks!
Hey @sharpimarketing!
This will depend on how you have setup your blog page. However, just to be sure there isn’t an issue here, please head on over to our support center and submit a ticket with the relevant login information so that one of our support staff can take a look for you.
Click Here To Create An Account & Get Support
Thanks!
Ryan
Hi,
I would need your help regarding flipping box. I would like to add more content on front side. 1. Icon 2. Heading 3. than content 4. and a picture below them.
I know that I can replace icons by picture, but I would like to use picture below thecontent on front side.
Is it possible?
Hey @pasztu!
Hmm, at the moment we don’t have an option to add both an icon and an image to the front side of the flipbox. If you would like to see some additional options added to the flipbox shortcode, please take the time to email your suggestion through to support@theme-fusion.com with “Avada Suggestion” in the title so that it can be reviewed by our development team.
Thanks!
Ryan
Hi Ryan, thanks for the reply. Is it possible on front side:
1. headline 2. content 3. image at the bottom
So no icon at top.
Br,
Hi there
I suggest creating a support ticket using the link below and our support team can take a closer look and provide some guidance as to what is possible with the available options or if it would require customization. Please note that customization’s do extend beyond the scope of our support
Click Here To Create An Account & Get Support
Thank you, MB
Hi, one more thing please. How can I add ‘invisible’ text to flipping box front side content to be same height of all boxes in one row.
or eg. I have two lines headlines in box 1-2 and one line headline in box 3. I would like to start the content part text in the same height in all 3 boxes. (as there is no text editor possibility on front side and back side for heading)
Hello!
Hmm can you submit a support ticket for us please? That will allow our support team to help walk you through these questions. Please include your site URL so they cna see this live also.
Click Here To Create An Account & Get Avada Support
Thank you!
Hi, I see that demo has recent posts and recent works shortcode. Is there an option to display custom pages in a slider or widget, together with thumbs, of course. If the answer is yes, can displayed pages be selected by id? Thanks!
Hey @inerself!
At the moment we don’t have any options to display pages the same way you can display posts. If this is a feature you would like to see added to Avada, please take the time to email your suggestion through to support@theme-fusion.com with “Avada Suggestion” in the title so that it can be reviewed by our development team.
Thanks!
Ryan
hi how to rename product description (woo-commerce)name or kindly guide which file i need to change or any option available in theme option
Hey @maheshinfra!
All of the strings in the Avada theme can be translated without editing the theme files. We have detailed documentation about how to correctly translate these strings here:
https://theme-fusion.com/avada-doc/translations/
If you have any further questions, please head on over to our support center and submit a ticket so one of our support staff can assist you:
Click Here To Create An Account & Get Support
Thanks,
Ryan
hi not able to understand your solution answer kinldy help to to rename product description (woo-commerce)name or kindly guide which file i need to change or any option available in theme option
Hi there
In that case, I suggest creating a support ticket using the link below and our support team will be glad to provide some guidance
Click Here To Create An Account & Get Support
Thank you, MB
Hi after update below code is showing in post, Kindly guide how to solve
[two_fifth last=”no” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1” animation_offset=”” class=”” id=”“] SASIKALA RAJESWARAN | Editor | sawdust Sasikala Rajeswaran, a journalist by profession [...]
Hello!
That would appear that Fusion Builder is not turned on, can you verify it is activated and installed? Go to the plugins page and make sure Fusion Builder is turned on, also Fusion Core.
If that is not it, which it should be, please create a support ticket for us so we can check it out.
Click Here To Create An Account & Get Avada Support
If you have bought Avada before September 1st 2015, then we (ThemeFusion) will Grandfather you in for free support Just go to our site and submit a ticket and it should go through. Read more about it here: https://theme-fusion.com/avada-doc/getting-started/grandfathered-support/
Thank you, we look forward to helping you!
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I purchased this theme and it is no longer in my downloads. Please get back asap. This needs to be updated as both sites have crashed
Hello!
Hmm yes your username also does not show a purchased badge. This will be some kind of Envato account issue. I know in the past they use to remove an item from downloads tab after a long period of time but I thought they stopped doing that. Either way, contact them and they can help. Fill out a ticket here https://help.market.envato.com/hc/en-us/requests/new, and for faster service you can tweet them your ticket number once you have it submitted to @envato_support
Thanks!
Hello,
Do you got any FAQ on how I can remove and reduce things that arent used.
Hi there
I presume you have imported demo content into an existing site? If yes, please see this help file to see what your options are -> http://bit.ly/1OjQAF8
The better method will be to manually delete all extra pages, posts, menu items via your WP Dashboard
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
I was using Layerslider and havent made any changes for a while. Went to make changes today and was unable to click any layer buttons, they were ghosted. All other buttons didnt work (i.e. style, attributes etc.) I clicked the “enter preview” button, got a blank page, then clicked back and my slider was ERASED!!!! I cant add any new slides, edit current slides, etc. HELP!
Hi there
Please create a support ticket using the link below and our support team will be happy to take a closer look and provide some assistance
Click Here To Create An Account & Get Support
Thank you, MB
Hello!!
I have a question; In my woocommerce Shop site : http://www.cavalcante-telefonmarketing.de/shop/ i have my Produkt pictures in 3 Rows But after 2-3 days it jumps always in 5 Rows? Automatically!! (from ghosts hand) after that I have very small preview images. So what can I do! Please Help me Out, what is that??
olaf
Hi there
Please create a support ticket using the link below and our support team will be happy to take a closer look and provide some assistance
Click Here To Create An Account & Get Support
Thank you, MB
Hello Avada.
I have problem. I use modal pop-up whith Contact Form 7. After i close form, dark layer stays on the page so i need to reload it for i can use site. How can i fix it.
Thank U
Hi there
Please create a support ticket using the link below and our support team will be happy to take a closer look and provide some assistance
You can also check by disabling all 3rd party plugins except Fusion Core, Sliders and Contact Form 7 to see if it is perhaps a plugin conflict
Click Here To Create An Account & Get Support
Thank you, MB
I want to change the text or bg color for the testimonial box, how do I do that? Thanks.
Hi there
Please create a support ticket using the link below and our support team will be happy to take a closer look and provide some guidance
Click Here To Create An Account & Get Support
Thank you, MB
I need urgent help to the edge of the head is zero.
o puedo abrir un tickettttttt
Hi there
Please do create a support ticket using the link below and our support team will be happy to take a closer look and provide some assistance
Click Here To Create An Account & Get Support
Thank you, MB
