39323 comments found.
Can’t edit pages with the Fusion builder? There are no options shown. Please see image below:
http://newenglandopen.com/images/test.jpgit seems to be not appearing, or there is a CSS issue with the theme, this just happened when logging in today.
Hello!
If it just happened today and worked fine before, then please check to see what new plugins may of been installed. Disable them to see if it fixes it. If that is not it, then maybe your host changed your PHP configs on your server, but I doubt that. Check the system status tab on the Avada welcome screen to see if any values are in red.
If the issue persists, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Avada Support
Thank you, we look forward to helping you!
We’re interested in buying the Avada theme for our URL elkhorn.lib.wi.us and installing it on our test subdomain: test.elkhorn.lib.wi.us. Would this be allowed under the licensing terms? If not, is there a way to reset the license URL once we’re ready to move the theme over to the main site?
Hi there
Yes you can do that, no problem. Register your product, on the sub domain to be able to access support -> http://bit.ly/1GrzAgY
When you are ready to migrate the site over to your live domain you follow the instructions in this article -> http://bit.ly/22kZ6yi
Once migrated over, simply re-input your product registration info in the Avada Product Registration tab and then you are done 
We will be happy for you to join the largest theme community out there
Thank you, MB
Does the Avada gym theme support all of the available Avada tools and layouts? For instance, does the blog allow for multiple layouts? Can you change the drop downs? etc.
Hi there
Regardless of the demo you install, you can change out any page element, layout option of theme option. All a demo is, is a series of saved Theme Options, layout choices and page content. If you want to install the Gym demo and change the position of the header or header version, for example, then all you do is change that in the Theme Options Panel
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
does developers mode eliminate render-blocking JavaScript and CSS in above-the-fold content
Hi there
There are some elements within a site that require render blocking in order to function correctly, this is normal. Sliders are usually behind the need for this because they contain media and are above the fold on the page. If your question is performance related and to mitigate the impact this has on your site, I suggest you use a cache plugin that allows you to minify the CSS and JS.
For a cache plugin we do recommend the W3TC cache plugin, please see this help file -> http://bit.ly/1XvxGlA
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
Hi, how i can create easily a photography gallery? I would like to make a mansonry gallery if it’s possible. Thanks you by advance.
Hi there
Firstly, we will be adding a dedicated gallery option to Avada in the near future, but do not have an exact ETA for that just yet
In the meanwhile you will have to do one of the following, as an alternative:
1 – Use the Avada portfolio option and choose one of several layout options to showcase your images -> http://bit.ly/1CBoLZl
2 – Use the default WordPress gallery method as described here -> http://bit.ly/20XUM9Q
3 – Search for a 3rd party plugin to create a gallery
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
Thank you for your answer. But, for make your second option, i need to create a portfolio item for each picture before have a mansory gallery? I dont’ find the good way for do that, sorry.
Yes you need to create a post for each picture since it is a portfolio post, just like a blog post. Each post does get a single post page and this is mainly used like a blog, but for portfolio items. If you only need a photo gallery and not a post, check into 3rd party gallery plugins that offer this feature. We do have plans for this in the future, but there is no ETA for when it will be ready.
Thanks!
Hiiii, contact-form is not sending form data to email-id, but showing success message for form submission, how to fix this issue?
Thanx
Hi there
If you are using the Contact Form 7 plugin, please edit the form and make sure that ‘From’ field is set correctly
Over and above that it could be a SMTP issue on your server, or the email’s are routing into your SPAM folder
Please create a support iciest using the link below and our support team can take a closer look and provide some assistance
Click Here To Create An Account & Get Support
Thank you, MB
Hiiii, Thanx for ur quick reply. i found mails. for mails segregation , i want to add fixed subject to mails, can u plz tell me.
Thanx
Hello!
Please create a support ticket for us with the details, our support team will check it out
Click Here To Create An Account & Get Avada Support
Thank you!
Hello, how do I go about changing the theme translations?
What I want to do is rename portfolio into “things to do” and change things like “project” “copyright” and “Related Projects”
Here’s a list of things I want to change:
Portfolio-Items link – Venue-Items Skills – Features Project Description – Venue Description Project Details – Venue Details Project URL – Website Copyright – Address Share This Story – Share this Listing or Venue Related Projects – Related Listings or Venue
Also how do i go about changing the Categories Order on the portfolio grid 3? I want to have “Featured” in the front and not something that’s in alphabetical order.
Thanks!
Hi there
For how to translate the theme and fusion core please see this help file -> http://bit.ly/20XUpMF
To alter the portfolio category order you can use a 3rd party plugin like this one -> http://bit.ly/1mFthyX
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
Hi, once I purchase Avada, how many times can I use it on the license I have? Also, what if someone somehow gets my .zip file & uses it, how will I know/what can I do about it?
Hi there
For each domain install of the theme you do need a single license per install. For more info on Envato’s licensing terms please see here -> http://themeforest.net/licenses/standard?license=regular
Thank you, MB
I wonder if it was possible to add an image as the background of the main menu?
I’m using menu no.5 on the website.
Hey @duopix!
While we don’t have an option to add a background image to the menu container specifically, we do have options to add a background to the header section, which contains the menu.
If you’re after something specific to the menu container, you will need to use custom CSS to apply the background image. We have a quick guide on getting started with custom CSS that can be found here:
https://theme-fusion.com/knowledgebase/how-to-make-custom-css-changes/
I hope that helps!
Thanks!
Ryan
.
.header-v5 #small-nav {background-image: url(“_“) !important;} I was use this code..but it’s not working..
.fusion-main-menu {background-image: url(“__“) !important;} but It looks like the background.. is it right way?
Hi there
Please note that this is custom CSS that you need to maintain going forward. You can add this to the the custom CSS option in the Theme Options Panel:
.fusion-header-v5 .fusion-secondary-main-menu {
background-attachment: scroll !important;
background-image: url(“IMAGE PATH HERE“) !important;
background-position: center center !important;
background-repeat: repeat !important;
background-size: cover !important;
}
Just add your image path and this will work for you.
If you have any further questions or need assistance please create a support ticket and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
Pre Purchase Question: Does the backend have any kind of AD managment (for google adsense etc…) that lets you just put in the code and decide where the ads will show? (every so and so paragraphes, in the header etc.)? Thanks!
Hey @seanfel01!
This functionality isn’t included with the Avada theme, however quite a few of our customers use a third party plugin to achieve this functionality. Here are two lists that include both free and premium plugins for this feature:
http://www.bloggingwizard.com/top-advertising-management-plugins-for-wordpress/
I hope that helps!
Thanks!
Ryan
Greetings. The support section keeps timing out on the theme fusion website. I am trying to figure out how to display an image carousel at the end of each blog post. Right now I am doing this manually. Can you direct me to the proper-template to paste code so that it displays at the end of every blog post
Hey @robjay1982!
Hmm, the support site seems to be working fine from my end. Can you please give it another go for me?
https://theme-fusion.com/support-ticket/
In regards to adding an image carousel at the end of each post, this would require some customization, either via a hook or a child theme template modification. Please have a read through our list of hooks here and see if there is one that would suit your needs:
https://theme-fusion.com/avada-doc/special-features/avada-hooks-actions-and-filters/
If not, you can read about creating a child theme and modifying page templates here:
https://theme-fusion.com/avada-doc/special-features/avada-child-theme/
Thanks!
Ryan
Check Out The Most Recent Reviews From Today!
We love our customers and our customers love us. These amazing 5-Star reviews are fresh from today!
10% Comment ratio, Nice!
Hello!
Do you mean our total comments are 10% of our sales? Yeah that is pretty cool
I recently updated to newest version of Avada and LayerSlider. The new slider I created is having transition issues such as multiple copies of the same image appearing, different transition effects for each slide, etc. I try to click the “select transition” button and the dashboard gets ghosted out, then I have to refresh to get back to dashboard. The transition menus at the bottom are all normal/blank.
http:/www.rachelrosephotography.com testimonials link
Fixed the multiple copies issue, but my “select transition” button still doesnt work
Hello!
We are not able to replicate that on our end. Can you try a brand new slider to see if you get the same results?
Either way, if the issue persists, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Avada Support
Thank you, we look forward to helping you!
Fixed all issues by recreating sliders from scratch. However that button still doesn’t work.
Hey @rachelrose!
It’s great to hear the sliders are now working for you. If you would like a member of our team to take a look at the issue with your button, please head on over to our support center and submit a ticket to our team:
Click Here To Create An Account & Get Avada Support
Thanks!
Ryan
Hello. I have a fairly easy question. On your site www.themefusion.com/avada…you have boxes at the bottom with “Avada Classic, Classic Shop…etc”, how did you make those? Are they images inside content boxes or something else. I really like that and did not find that same look on any of the home page demos. Thanks!
Hello!
Yes those are columns with image frames and text inside of them, see this: http://d.pr/i/1iRdf
You can grab that page also via our fusion builder, look on the pre-buitl templates tab, that is the main HOME page.
Thanks!
Your theme (Avada Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
What should I do?? Please, help me~~
Hi there
To resolve this you are going to need to update Avada to latest version, which right now is version 3.9.3
Important Update Info -> http://bit.ly/1FAmQpu
How to Update -> http://bit.ly/1H8JGzo
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
Images are not visible anymore after Update
all images in our magazine are not visible anymore
example: https://www.weihnachtskarten-druck.com/magazin/tipps-tricks-zur-weihnachtsbaumpflege/Only post-images are visible but images which have been added by “add media” are not!
Even if i change the image-sizes to “individual or any other size….the images do not show up but they are on the server and the writing permissions are correct
Also you can call the images separately & direct in your browser
it seems to be an issue with your “srcset” beacause Internet-Expolrer ignores that “srcset” and shows images but Firefox & Opera do not.
Solution and Explaination is VERY MUCH APPRECIATED
even “regenerate Thumbnails” did not help
Hello!
I guess you didn’t just update Avada, but also WordPress, right?
The srcset attribute was introduced from WordPress in WP 4.4. It does not come from the theme and is not related to Avada. So it is not “our” attribute, but native WP.
When you say you add them with the “Add Media” button, then you use the native WordPress functionality to add images, not an Avada related option. When inspecting the code of your frontend it can be easily seen that the WP native caption shortcode is used.
The reason why it does not work is, that you changed your site to SSL. I guess you did so recently, so your images were uploaded originally, using the http:// protocol. You may want to take a look here for an explanation and a fix: http://wptavern.com/how-to-fix-images-not-loading-in-wordpress-4-4-while-using-ssl.
So this issue is not theme related. Still, if you need help woth it, please create a support ticket: Click Here To Create An Account & Get Free Support
And once again, we ask you to stop using headings inside of comments here. Thanks for respecting that!
Cheers Mark
A heading is a useful thing and its offered from themeforest not randomly.
Not necessarily, a heading only distracts from other reading and also gives off a false sense of something is wrong because of how it is presented.
Hi guys I have a problem with category pagination, for each page page/2/ or page/3/ I get a 404 page. I tried two plugins WP Paginate and Category Pagination Fix. First plugin doesn’t work, second plugin switch between pages but showing the same content. Please help me!
Thank you for letting us know
You are welcome!
Thank you
Website completely blank after update
again (like so many times before) we have a blank page on our entire website after we tried to update.
https://www.weihnachtskarten-druck.com/magazin/Solution and Explaination is VERY MUCH APPRECIATED
Hello!
We are sorry for any inconvenience, but the site with the link you posted is using Avada 3.9.3, the latest version of the theme. And it is up and running: http://i.imgur.com/ELfvWlD.png So I’m not sure what you are refering to.
If you have usage issues, it is always best to create a ticket on our support center: Click Here To Create An Account & Get Free Support
Our staff is happy to help you!
On a different note, we would consider it an act of politeness, if you could abstain from using heading tags as special emphasis on dashboard comments here. Thank you!
Cheers Mark
NOW it works again because we worked on it. But it does not work properly…see next post
This seems a little odd to me. I replied to your ticket within 13minutes after you posted that the update didn’t work and the site was running then. So since this is a very short period of time, I can only conclude that this was not a theme issue, but that something unrelated to Avada went wrong during update.
In general, we have almost 200k installs, and most customers update Avada to latest version. If there was a general theme issue on updates, we would know about it, have a lot of tickets about it, and would have fixed it already. So I think this has to be unique to your setup, or the way you go about and update your site.
In both cases, as said above, if you create a ticket our team would be happy to help.
Thanks!
Dear friends! I’m planning to buy the theme. As i see this theme goes together with lots of premium plugins! Will they remind me to buy them every time i visit wp-admin?) Another thing: does layer slider go with just two pure demo?)
Hi there
Avada includes two 3rd party plugins and that is the Revolution Slider and layer Slider. Over and above that, Avada is 100% tested and compatible with free 3rd party plugins like Contact Form 7, Woocommerce, bbPress, The Events Calendar, Yoast SEO etc
We will be happy for you to join the largest theme community out there
Thank you, MB
