23226 comments found.
Last month your team provided me a code for re-ordering custom tabs, and moving reviews tab to last. That is causing the issue. I sent you a separate email with code attachment.
Thanks
Hi, If you activated child theme, please delete the following file in porto-child. woocommerce/single-product/tabs.php
I Don’t know PHP somehow fixed it.. but i think, the issue is with return value from below line in my tabs.php file $custom_tabs_count = isset($porto_settings[‘product-custom-tabs-count’]) ? $porto_settings[‘product-custom-tabs-count’] : ‘2’;
When I set manually $custom_tabs_count = 0; it’s working fine and displaying both custom tabs without duplication.
Hi, We updated this file in the latest version. Please update this file.
presale question ! first very nice theme was wating for wordpress version.. is there any option for quick check out? or any plugin that will run smoothly?”
Hi
It requires additional plugin, we also do not have recommended one.
Regards.
Any thread for huge CSS files on Visual Composer, Ultima addon, etc? Our website weighs almost 5MB and most of it is just JS CSS.
Porto Staff, any comments? I noticed that js_composer.min.css size is +700KB. As well as ultimate.min.css is +430KB! We need help here. In your Demos these files are les than 200KB combined.
Could you minify css and js files using better wordpress minify plugin? You can reference http://newsmartwave.net/wordpress/porto/documentation/#speedup
Excellent! Thank you. This solved the issue.
Thanks!
I can only use Pages, Posts, Custom links and Categories in my menu structure. I saw that you can use a lot more like blocks, product categories etc. Why can’t I do that?
Please configure the screen options in the top right of the menu editing page.
Ok got it.
Hello, all color changes I make under “Skin” are not visible on the website. Why is that?
Please check after refresh web browser cache and wp cache.
Hi, I think you should recheck the sliders settings in new update 2.8. Everything on sliders are messing up. Issue is visible in both, master sliders and proto sliders. Sliders are not being responsive with screen.
Please send me wp admin and ftp accounts through support page. Let me check.
Hi,
Great theme but i have one small question If i built a webshop on V2.7 and its already finished can i still somehow upgrade to version 2.8 without losing progress? Or do i need to start over?
thanks.
Hi, Generally you will not lost when update theme if you didn’t change porto parent theme. Please backup theme options in Theme Options > Import / Export. After update theme, please import again.
When I try to import the sample date I get these errors. How do I fix this?
Failed to import Media “logo-default” Failed to import Media “apple-touch-icon-precomposed” Failed to import Media “logo-footer” Failed to import Media “slide-bg.jpg” Failed to import Media “slide-title-border.png” Failed to import Media “slide-concept-2-1.png” Failed to import Media “slide-concept-2-2.png” Failed to import Media “slide-concept-2-3.png” Failed to import Media “slide-concept-2-4.png” Failed to import Media “slide-concept-2-5.png” Failed to import Media “slide-concept.png” Failed to import Media “home-concept-item-1” Failed to import Media “home-concept-item-2” Failed to import Media “home-concept-item-3” Failed to import Media “project-home-1” Failed to import Media “project-home-2” Failed to import Media “project-home-3” Failed to import Media “logo-1” Failed to import Media “logo-2” Failed to import Media “logo-3” Failed to import Media “logo-4” Failed to import Media “logo-5” Failed to import Media “logo-6” Failed to import Media “client-1” Failed to import Media “client-2” Failed to import Media “client-3” Failed to import Media “client-4” Failed to import Media “custom-header-bg.jpg” Failed to import Media “slide-title-border.png” Failed to import Media “mobile-device.png” Failed to import Media “slide-concept-draft.png” Failed to import Media “project-1” Failed to import Media “Plane” Failed to import Media “Runner money” Failed to import Media “project-6” Failed to import Media “project” Failed to import Media “project-5” Failed to import Media “project-7” Failed to import Media “dark-cover” Failed to import Media “dark” Failed to import Media “team-1” Failed to import Media “team-2” Failed to import Media “team-3” Failed to import Media “team-4” Failed to import Media “team-5” Failed to import Media “team-6” Failed to import Media “team-7” Failed to import Media “team-8” Failed to import Media “slide-bg-light.jpg” Failed to import Media “slide-title-border-light.png” Failed to import Media “slide-light-1.jpg” Failed to import Media “device” Failed to import Media “light-cover” Failed to import Media “light” Failed to import Media “slide-bg-full.jpg” Failed to import Media “parallax” Failed to import Media “parallax-transparent” Failed to import Media “holder” Failed to import Media “office-1” Failed to import Media “office-2” Failed to import Media “office-3” Failed to import Media “office-4” Failed to import Media “team-9” Failed to import Media “logo-footer-small” Failed to import Media “blog-image-1” Failed to import Media “blog-image-2” Failed to import Media “blog-image-3” Failed to import Media “slide-1” Failed to import Media “slide-2” Failed to import Media “dark” Failed to import Media “light”
Thanks for using Porto.
Could you give me site acesss through profile page?
I don’t know how to do that. I think it’s a problem with permissions.
I changed wp-content to 777 and I get the same error: chmod -R 777 wp-content
Please contact us through purchased account.
I emailed you through your profile page.
The original Porto wordpress theme was removed permanently due to lack customer service, and this is completely new different with old one. You should contact the author Spyropress to get support for previous version.
Is there a change log for the new update?
Hi, Please reference http://newsmartwave.net/wordpress/porto/documentation/#changelog
hi, How can I change ‘quick view’ text. I didn’t find where it is. Regards
@ELAX39563 v2.8 works great on my 4 installs.. Are you sure that you have updated the required plugins?
After the last update 2.8 is me with the products showed no pictures … Only in the shop page product but the product itself 
Version 2.8 is not usable! I do not show the images in the product .. I had to return to the previous version 2.7.4. Next time more tests and fix it!
Hi, Please regenerate default css files in Theme Options > Skin > Compile Default CSS. We update owl carousel to version 2.0 so you need to regenerate again default css files. Regards.
Excuse me, it works now. I was afraid
Hello,
1) What is the Porto logo size, and Images sliders size version 3
2) Is it possible to get credit cards on the rigth side ( version 3)
All the best
Yes what is full screen slider image please?
Hi, When edit the master slider, please configure again the slider type in Slider Settings.
I have a couple of questions:
1. Can the mobile view be switched off so that the website looks exactly as it would on a desktop?
2. Is it possible to change the colours of the menu buttons at the top (eg Home, About Us, Our Services, etc) so that each button has a different colour?
Hope someone can help.
Many thanks.
Hi, You should customize the header template file or add custom styles. Regards.
How to show specific portfolio item when using “Porto Portfolios”?
i means which portfolio ID should i refer to?
Hi, When edit the porto portfolios shortcode, you can configure portfolio ids param. When edit the portfolio, you can see the portfolio id in the editing url. for example, wp-admin/post.php?post=118&action=edit portfolio id: 118
How to enable Search Box in Menu 11? I already enable the search box in header option but i cant see it showing up in Menu 11.
Please check after enable “Show Header Top” in Theme Options > Header.
Hello, how do I uninstall the dummy content???
Hi, You should delete manually the posts, portfolios, members, faqs, products, etc. Regards.
Hello, I am using header 1 and would like to have the Main Menu to be wide full page. Where in the backend do I enable it. Thanks.
I figured it out. Thanks
Thanks!
Hello, could you tell me why I can not update the Ultimate Addons for Visual Composer neither WPBakery Visual Composer?.... Isn’t it included in the template page with all the updates? When I go to activate my purchase license it says: invalid purchase code, and Im using my template purchase code… Could you tell me what is wrong? Thanks…
We uploaded new version. Could you update these plugins after update theme? Regards.
Is it possible to turn off blog post excerpt by default? I dont want post excerpt to be shown on blog archive and category pages by default, but i want to be able to show it on handpicked posts.
Hi, Could you customize template files? You should customize content-blog-*.php (full, grid, large, large-alt, medium, timeline) If you selected the large layout, you should customize content-blog-large.php
