39321 comments found.
I purchsed the template, but I can’t download. what’s happened? it is stop when download 91%
Hello!
The download is controlled by Envato. So it is either something with your connection, or a temporary issue on the Envato servers. Please try again, or contact Envato support. Thanks!
Cheers Mark
Hey guys, wanting to have a description below each menu element – I usually do this through Uber Menu but was hoping your mega menu also had this function? If it doesn’t, can I still use Uber Menu with this theme?
Hey @tbamedia!
At the moment, descriptions under the menu items are not support by Avada’s menu out of the box. However, we do still support UberMenu, so I would recommend going down that route.
If you have any issues, please don’t hesitate to contact our support team via the support center:
Click Here To Create An Account & Get Support
Thanks!
Ryan
when i use uber menu, it appears below the logo in both normal and sticky headers, will not sit to the right of the logo?
Ive submitted tickets for a few inquiries I have.
Thank you for doing that, I checked and our support team has replied to both of your tickets. Please go ahead and check your inbox 
.
Hello, great theme. I wanted to know which was be easiest and how to do it. I want to add a search bar to the site on either a slider or below the slider so people can easily search the entire site since the site I am building will have many pages. I tried to use the home widget with the search in it but it is not pulling up on the site. Thank you,
Clay
Hey @bluclay!
As Avada has a ‘Widget Area’ shortcode, this allows you to display a search bar widget anywhere on your site that accepts shortcodes. You can read about widget areas here:
https://theme-fusion.com/avada-doc/widgets/creating-widget-sections/ https://theme-fusion.com/avada-doc/widgets/adding-widgets/If you require any further assistance with this process, please take the time to submit a support ticket to our team via our support center:
Click Here To Create An Account & Get Support
Thanks!
Ryan
Got it! Thank you, works perfectly! Is there a way to have a transparent menu instead of the selections that are already on there?
Hi there
Please create a support ticket using the link below and our support team will be happy to provide some assistance
Click Here To Create An Account & Get Support
Thank you, MB
Hi, I have small problem:
What I have: -I’m using woo carousel short cut with fixed size; -This is my carousel http://www.gultasplus.lv/lp/ -Carousel image size is 138×180
What I want: -Make carousel image 200×300.
How I can do that?
Hey @artobaldai!
You will need to remove the existing image size that is added by Avada and include your own. If you would like assistance with this process, please head on over to our support center and submit a ticket so that one of our support members can assist you with this one.
Click Here To Create An Account & Get Support
Thanks!
Ryan
is anyone experiencing a problem with bold font??! it seems to have changed to be a little lighter than before!
Hey @bimmerime!
Hmm, I am not aware of any outstanding issues with font weights, however it would be entirely dependant on the font family you are using. Can you please head on over to our support center and submit a ticket so one of our support staff can take a look at this for you?
Click Here To Create An Account & Get Support
Thanks!
Ryan
Hi Avada, i created a support ticket a few days ago but now cant find it? Is there somewhere where a user can see their previous tickets and if they are responded to?
Its to do with the date showing on static pages is google search results.
Hey @prositeplease!
I am able to see your ticket in our system and a staff member has replied. As our support system is entirely email, you can update your ticket by replying to the email you received from the staff member. There is currently no account dashboard that displays your previous tickets, it’s all in your email inbox.
Thanks!
Ryan
Pre-sale question – I’m looking for a theme for a heavy equipment rental company. I will be building this out similar to an auto dealer site. Can I build a site similar to the following link with Avada? http://theme.webtemplatemasters.com/index.php#theme=cardealer
Hi there
Well, the general layout can be emulated using the available Avada options. However, that particular site has some very unique styling cues and layout quirks that may require custom CSS to perfect. Furthermore, that theme has functionality that is specific to the auto industry. so additional 3rd party plugins will most likely be needed. (Automobile search)
No two themes are exactly the same , that is the point, to remain competitive. I suggest taking at a look at our various demos here -> http://theme-fusion.com/avada/ – that showcase but a few of the possibilities with Avada.
I also encourage you to make your own design choices. A 100% carbon copy of an existing site, called your own, does not lend itself to your own unique style taste or originality. Stand out and be unique
We will be happy for you to join the largest theme community out there
Thank you, MB
Absolutely, the design will be all original. I was only using that link as a concept. It looks like I should have plenty of options and control to create a site using Avada and WooCommerce that will be easy for my client to mange their inventory of heavy equipment. THANK YOU I will be back to purchase once I have secured the account.
Awesome news! We are delighted
Hi, with avada fusion builder is possible to create card based layout similar to this: http://plugin.saragna.com/vc-addon/style6-list-view/
?
Thanks
Hi there
Your link references a certain Blog posts layout, specific to that 3rd party plugin. If you would like to see the available layout options for the Avada Blog shortcode please view the ‘Blog’ main menu item here -> http://theme-fusion.com/avada/
You may not find the exact same layout choices, but then that is the competitive nature of themes and 3rd party plugins, to be and remain unique.
We will be happy for you to join the largest theme community out there
Click Here To Create An Account & Get Support
Thank you, MB
But, is possible to add social icons to cards? I think design will more card based in the future with more customization of cards.
Hey @alesh84!
At the moment, Avada doesn’t add social media icons to each post on the archive page. However, if you opt to use a third party plugin to display your blog posts, you may be able to achieve this functionality (It will depend on the plugin).
Thanks!
Ryan
Hi, my theme is doesn’t work when I try to go to second page by clicking the number of the page. Could you please tell me how to fix it and how to update my theme? My website is here : http://www.phuketprorealestate.com/
Hi there
We are only allowed to provide support to verified buyers. Right now your current account does not have the buyers badge. We can assist you with these questions, simply signup at our support forum and then post up a new topic. A purchase verification is required to signup.
Click Here To Create An Account & Get Avada Support
Thank you, MB
Issues with image attributes
Hi,
1: alt-attribute for img-tag is missing and title-attribut for a-tag is missing if an image is linked 2: Nor title neither alt-attribute is showing in the lightbox although the setting for title is “on”. Only the caption is showing
how to solve that?
regrads
Hi there
The Themeforest comments section is meant for pre-sale/general questions and not support for Avada, please create a support ticket using the link below and our support team will be happy to provide some guidance and assistance
Click Here To Create An Account & Get Support
Thank you, MB
Good morning, it has disappeared from our website blog. We have not touched anything. Update the version of wp most.
http://www.bluefactory.esThanks and a hug
Fix has been misconfigured blog. Thanks and a hug
Thank you for letting us know
Hi, Do you still support the UberMenu ? Thanks in advance
Hi there
Yes, the UberMenu plugin is fine to use with Avada
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
Hello,
The mouse-over on a portfolio item suddenly is wider than the image. I didn’t change the featured image size or anything. What could this be?
http://pincdesign.nl/new (and the go to page: Portfolio)Hi there
Please go and change the following -> Theme Options Panel >> Portfolio >> General Portfolio Options >> Portfolio Featured Image Size – and set to = ‘Auto’
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
How can I delete tags and categories from displaying on product page?
Hello!
WooCommerce doesn’t offer an option for that, but with some simple custom CSS you can get it:
.product_meta .posted_in,
.product_meta .tagged_as {
display: none;
}Cheers Mark
Yea!!! Thank you so much for your prompt response… that worked great.
It is our pleasure
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Good day, I have a quesiton. I’m planning to buy my 7th avada and it’s said that I have 2 month of support left. Does every Avada has 6 month support or just an account? Please let me know how are support options are working. It’s really important – cause it’s really the BEST SUPPORT I’ve every met. Many thanks in advance.
Hello!
We LOVE to hear that
If you purchased the theme on September 1st 2015 or later, then yes it comes with 6 months of free support and after that 6 months is up you can renew your support subscription for a designated fee. However, any future theme updates will still be included, but hands on support from our team will require a renewed support license.
Thanks!
Hi, I have one more question. Does Avada support side-by-side layouts. Layout that will allow me to place images and content in a chess board fashion. No padding and margins between the columns. I really like that kind of design but I can’t find it anywhere on your demo. Thanks!
Hi there
Yes you can achieve that, using the available settings, within Avada. Please scroll down the homepage of this demo to see an example -> http://theme-fusion.com/avada/modern-shop/
We will be happy for you to join the largest theme community out there
Thank you, MB
Yup…there it is. Awesome, thanks!
Fantastic
how can i use rtl.css file cause i try to setup rtl test plugin but its view only , so i want to make an arabic website and use rtl.css file , also i want to know which file in language folder should i choose to Arabic language
Hi there
Avada is 100% RTL ready, please see this help file on how to enable that -> http://bit.ly/1T87bAA
If you have any further questions or need assistance, please create a support ticket using the link below and put support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
do we need to pay 59$ annually??
Hey @vpisabeywardana!
No, purchasing the Avada theme is a one time fee. There are no on-going costs with Avada, unless you wish to extend your support period. You can read about ThemeForest’s support policies here:
http://themeforest.net/page/item_support_policy
Thanks!
Ryan
